138 Crm Implementation Jobs - Page 6

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.

Job Description Assist in integration testing of internal tools and third-party systems to ensure seamless functionality. Support CRM testing by validating workflows, data integrity, and user interface consistency. Utilize basic knowledge of HTML and CSS to troubleshoot and resolve front-end issues. Collaborate with QA and development teams in conducting automation testing using predefined scripts. Participate in bug identification and resolution , documenting issues clearly for development teams. Manage and track support requests and incidents through the JIRA Service Desk platform. Contribute to user support by resolving tickets, providing clear documentation, and ensuring timely follow-ups. Assist in creating and maintaining technical documentation for recurring issues and test cases. Gain hands-on experience in IT support processes, software testing, and service desk operations. Communicate effectively with cross-functional teams to support ongoing technical improvements.

Job Responsibilities: Oversee the enhancement of the software product as a whole. Collect and manage software change requests from various sources, including: Customer feedback, Market trends, Technical or functional issues, Problem reports Internal enhancement requests. Conduct feasibility studies for change requests and present findings to the Core Team for review. Plan tasks (sprints) by aligning requirements with team availability, following the approval from the Core Team Define the business functionalities for each task and develop a detailed Work Breakdown Structure (WBS). Allocate appropriate resources to each subtask within the WBS. Participate in technical and database (DB) design activities. Lead the Task execution, ensure timely completion, and oversee the live deployment of updates. Collaborate with key customers to provide implementation support and share product knowledge. Job Role: Product Manager Job Type: Permanent Location: Bangalore Work Mode : Work from Office If Interested please send your resume to vidhya.pasangna@in.experis.com

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management

Minimum 8 to 10 years of ABAP experience. • At least 5+ years of experience in ABAP CRM. • Should have good communication skills. • Have worked in at least one CRM implementation Project (Complete cycle). • Knowledge of the MVC architecture and One Order framework. • Strong working knowledge in CRM UI BOL\Genil Programming. • Hands on experience in ABAP Report programming, Function modules and Data dictionary objects. • Aware of OO ABAP concepts with Hands on experience. • Aware of the Middleware concepts (like BDOCs and Inbound\Outbound queues). • Worked on BADIs, Actions and Interfaces (Inbound and Outbound), Proxies. • Experience of CRM ISU will be added advantage. (Aware of Business Master Data and Technical Master Data) • Having experience on ODATA service / Fiori Concepts / Fiori Launchpad and analysing the web-service issues will be added advantage. • Having experience of working in the replication issues will be added advantage. (like using tcode: ecrmrepl) • Team handling and coordination experience is must. • Knowledge of BRF+ and BPEM will be added advantage. • Should be comfortable with CRM Base customization and product configuration. • Should be comfortable in tracing the issues and performance tuning the code. • Should be comfortable in S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation. • S4HANA Migration and Upgrade knowledge will be added advantage.

Job Title : Senior Thesis Cloud Consultant Reports To Tittle : Service Delivery Manager Business Function/Sub Function: GBS/Gedu Services. Location: Noida, India Key Responsibilities: Implement the Thesis Cloud Student Management System Product and modules to meet GBS requirements. Lead and participate in workshops in relation to their solution design. Analyse requirements and proposed business processes, translating these into a documented Solution Design, using Thesis Cloud standards. Make recommendations relating to business process re-engineering needed to accommodate the successful implementation of the Product. Contribute to on-going product development by identifying common Customer requirements and feeding these enhancement requests into the Thesis Cloud product development process. Participate in and be responsible for the QA of configured test systems to ensure that the Solution Design has been implemented as specified. Implementation expertise across Thesis Cloud modules like Student Academic Record, Student Admissions, Analytics, Student Billing, Student Communications, Financial Aid, Reporting, Student Life, System Management Implement security across the Thesis Cloud system using the RBAC, data security. and industry best practices. Implement reporting, workflows, & other Thesis Cloud technical features. Support GBS business as usual activities. Required Skills and Qualifications: Extensive expertise in student management systems like Oracle PeopleSoft Campus Solutions, Workday Student or any similar SMS systems. You will have an in-depth knowledge of our Thesis Cloud software modules, processes and associated products. Minimum of 3 full cycle implementations of Thesis Cloud or any other student management systems Bachelors or master’s degree in a relevant (Financial) study or significant relevant experience in this sector. Excellent Business Analysis, communication, presentation, leadership, time management and inter-personal skills. Ability to effectively lead workshops and presentations to a mixed audience containing differing levels of seniority and experience. Experience: 7-10 Years of experience.

Looking for a dynamic pro to drive B2B lead generation in international markets via LinkedIn, email & CRM. 1+ exp. in BD/marketing preferred. Accounting industry knowledge is a plus.

Minimum 5 years of experience in solution implementation and platform consulting.Hands-on experience with at least one of the following platforms: Sprinklr, Salesforce, or Zoho.Strong communication and stakeholder engagement skills.

- We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

The Salesforce Developer will be responsible for configuring, customizing, and maintaining Salesforce applications to meet business needs.

ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.

Hi everyone. Open Positions in the Business Analysis - CRM Subject Matter Expert Role Greetings from Tekaccel! This is an excellent opportunity with us. If you have that unique and unlimited passion for building world-class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career. What are we looking for? Skill: Business Analysis - CRM Subject matter expert Experience: 9+ years Location: Gurugram, Hyderabad Work mode: WFO Looking for immediate joiners Hire type: Contract to hire *** We have a requirement for 1 BA who is a CRM subject matter expert. Need not be from the telecom sector; if a legal background, that will definitely help. *** Shift TimingsMonday to Friday, UK Shift (IST 01:30 PM to 10:00 PM / IST 02:30 PM to 11:00 PM (daylight saving)). Job Description: -->An overall experience of around 9 years with a minimum of 7 years in a Business Analyst role. -->Proven experience in requirements gathering tools/techniques, including user stories, use cases, Process Modelling, and workshops/interviews. -->Proven experience in business analysis tasks on large-scale CRM implementations in professional services organisations. -->Data analysis skills (data flow diagrams, data modelling, data migration, and integration strategies). -->Excellent communication skills in order to engage, lead, and influence stakeholders at all levels of the business. If interested, candidates, please share your updated resume at naveen@tekaccel.com or WhatsApp at +91 7997763537 Tekaccel Software Services India

Role & responsibilities Strategic Planning & Execution: Support strategic planning processes and ensure the timely execution of key business initiatives across functions. Coordination & Stakeholder Management: Align and coordinate with direct reports (especially Sales Managers) to implement COO office priorities. Manage monthly and fortnightly review meetings with PAN India teams. Sales & Retail Operations: Track sales performance, oversee SOP adherence, and manage retail expansion metrics. Take ownership of tinting machine sales targets, installation timelines, and inventory compliance. Technology & CRM Management: Drive CRM implementation and ensure stakeholder adoption. Oversee system integration and updates across platforms like SAP, SFA, Visualizer App, and Dealer CRM. Performance & Data Analytics: Prepare monthly MIS, dashboards, and business insights to support data-driven decisions. Analyze to improve operational efficiencies and reduce manual work. Innovation & Efficiency: Identify and implement digital tools and technologies that enhance business productivity and operational effectiveness. Preferred candidate profile 6-9 years of experience in Strategy, Sales Operations, or Business Execution roles, preferably in Chemical or allied industries Strong project management and execution skills. Excellent data analysis and reporting capability (Excel, PowerPoint, MIS tools). Understanding of supply chain, sales operations, and CRM tools. Strong communication and stakeholder management skill