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10.0 - 15.0 years
35 - 40 Lacs
noida
Remote
Main Duties & Scope of the role The Business Applications Owner CRM will serve as the strategic and operational owner of the companys Zoho CRM and related platforms (Zoho One ecosystem), ensuring the system fully supports global student recruitment, counselling, and partner engagement workflows. This role bridges business and technology: the BSO defines process, policy, and priorities, while a technical delivery team handles configuration and development. The BSO ensures that the CRM drives operational excellence, consistent global practice, and actionable insight across marketing, counsellors, universities, and management. Key Responsibilities CRM Strategy & Governance Own and articulate th...
Posted 1 week ago
5.0 - 9.0 years
10 - 15 Lacs
chennai
Work from Office
Key Responsibilities: CRM Implementation & Technology Management Configure, implement, and maintain CRM workflows, modules, and automation for Retail Banking, Cards, Loans, Payments, and Trade Finance operations . Integrate CRM platforms with core banking systems, digital channels, and third-party applications . Ensure data integrity, compliance, and security within CRM systems in line with regulatory standards . Build dashboards, reports, and analytics to track customer interactions, sales performance, and service KPIs . Customer Engagement & Operations Map customer journeys and identify operational bottlenecks for CRM optimization. Implement solutions to improve customer onboarding, retent...
Posted 1 week ago
1.0 - 3.0 years
2 - 6 Lacs
mumbai, mumbai suburban
Work from Office
Role & responsibilities: Provide implementation and integrations across Zoho and other Cloud applications. Provide technical support and issue resolution across Zoho & other Cloud applications. Configure, customize, and manage Zoho Projects, Zoho Desk, Zoho CRM & Zoho One and other Cloud Solutions. Conduct product demos for clients and internal teams. Troubleshoot user issues, perform root-cause analysis, and provide quick resolutions. Assist in workflow automations, blueprints, and integrations. Maintain documentation for configurations, fixes, and processes. Coordinate with clients and internal teams to ensure smooth operations. Lead Customer onboarding, training , and adoption of Zoho and...
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As a CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. **Key Responsibilities:** - Collaborate with business stakeholders to gather requirements - Customize Salesforce features - Lead Agile teams in the successful implementation of Salesforce CRM **Qualifications Required:** - Bachelor's degree in computer science, software engineering, or a related field - At least 6 years of experience in product management or support roles - Expertise in CRM Implementation, Digital Transform...
Posted 1 week ago
10.0 - 15.0 years
20 - 30 Lacs
surat
Work from Office
Hiring Head of Sales to build the sales function from scratch, drive GTM strategy, lead B2B/B2C acquisition, onboard merchants, manage CRM and analytics, close high-value enterprise deals, scale revenue, and lead a growing sales team. ESOPs offered.
Posted 2 weeks ago
10.0 - 15.0 years
60 - 84 Lacs
bengaluru
Work from Office
Responsibilities: * Lead CRM strategy, implementation & optimization * Oversee product roadmaps & lifecycle management * Ensure customer satisfaction through digital transformation Health insurance Provident fund Annual bonus
Posted 2 weeks ago
3.0 - 7.0 years
2 - 4 Lacs
chennai
Work from Office
Responsibilities: Manage CRM tools & systems Develop CRM strategy & implement plans Analyze CRM metrics & insights Collaborate with sales team on lead generation Ensure data accuracy & compliance
Posted 2 weeks ago
16.0 - 20.0 years
0 - 0 Lacs
gurugram
Work from Office
Hyundai Autoever is the IT division of Hyundai group, presently we are looking for the candidate for the position of Head of Department - DMS, CRM Application management based at our customer location - gurgaon. Responsibilities and Duties: Own End to End IT Strategic Communication, Planning, Delivery & Operational Execution for Marketing & Sales Business Be a leader in Hyundai AutoEver India; Enterprise IT team to drive right level of Operational quality, efficiency and profitability Demand Management Need to anticipate, understand, articulate and generate an Annual Demand Plan. Experience in guiding, collaborating with Business to create a detailed prioritisation and roadmap for Delivery D...
Posted 2 weeks ago
3.0 - 7.0 years
12 - 17 Lacs
gurugram
Work from Office
Key responsibilities: Engage with business stakeholders to gather, analyze, and document requirements, user stories, and process flows for Salesforce initiatives. Translate functional requirements into robust Salesforce solutions using a mix of declarative configuration (objects, fields, flows, validation rules, page layouts, record types) and custom development where needed. Configure and enhance Sales Cloud, Service Cloud and, where applicable, Experience/Community Cloud to support sales, service, and customer engagement processes. Design and implement custom components using Apex, triggers, Lightning Web Components (LWC), and integrations with external systems via APIs or middleware. Coll...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses! Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction. Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accoun...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
gurgaon, haryana, india
Remote
Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses! Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction. Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accoun...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses! Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction. Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accoun...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses! Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction. Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accoun...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
gurgaon, haryana, india
Remote
Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses! Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction. Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accoun...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
hyderabad
Work from Office
We are looking for a skilled SAP ABAP/CRM Technical Consultant with experience in end-to-end (E2E) implementations The ideal candidate should possess a strong foundation in ABAP programming and deep expertise in SAP CRM technical architecture Responsibilities include gathering business requirements, translating them into technical specifications, developing custom reports, interfaces, enhancements, and forms (RICEF objects), and ensuring successful integration with SAP CRM modules The consultant will work closely with functional teams and business stakeholders to support CRM middleware configurations, BOL/GENIL enhancements, WebUI developments, and troubleshooting complex issues The candidat...
Posted 3 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
ahmedabad
Work from Office
Key Responsibilities: Own delivery of Dynamics 365 CE/CRM solutions, ensuring alignment with business goals. Lead solution design, architecture, and integrations (Power Platform, Azure, external systems). Manage and mentor cross-functional teams of consultants and developers. Drive adoption, training, governance, and data quality standards. Partner with stakeholders and leadership on roadmap, strategy, and innovation. Oversee project execution with focus on quality, timelines, and budget. Qualifications: 10+ years in Microsoft Dynamics 365 CRM/CE, with proven techno-functional and leadership expertise. Strong knowledge of sales, service, and marketing processes within Dynamics 365. Experienc...
Posted 3 weeks ago
7.0 - 12.0 years
10 - 20 Lacs
ahmedabad
Work from Office
Job description Role: CRM Functional Consultant Experience Level: 6+ Years Location: Ahmedabad, Gujarat. Role Summary: The individual will be responsible for development and maintenance of the internal Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development. Roles & Responsibilities : Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system. Architecting ...
Posted 3 weeks ago
5.0 - 8.0 years
8 - 15 Lacs
chennai
Work from Office
Key Responsibilities 1. CRM Technical Architecture & Solution Design Lead the assessment of existing CRM systems, data models, integration layers, and technology stack. Define the target CRM architecture , including: Data models API frameworks Middleware layers Security architecture Integration design Develop detailed solution blueprints, architecture diagrams, and technical specifications . Ensure alignment with enterprise architecture standards and business transformation objectives. 2. CRM Implementation & Integration Leadership Oversee end-to-end CRM lifecycle including requirements discovery, technical design, integration, and deployment. Plan integrations with: Core banking platforms D...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Role Overview: You will be the Digital Transformation Specialist at LIXIL, a global leader in the housing and building industry, dedicated to enhancing living spaces and promoting a comfortable, healthy lifestyle. Your role is pivotal in driving digital transformation projects across the India, Middle East, and Africa (IMEA) region, leveraging technology to solve complex business challenges and enhance operational efficiencies. Key Responsibilities: - Lead the implementation, configuration, and ongoing optimization of CRM platforms like Salesforce and Zoho to improve sales and customer service processes. - Identify and develop innovative AI and machine learning use cases for various business...
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
vadodara, gujarat
On-site
As the leader of After sales & service business for Pharma India, your role will involve overseeing Service sales, Field Service, and Installation & commissioning sub organizations. You will be responsible for various key tasks including: - Reviewing hot prospects, conducting sales/courtesy visits to customers, and managing Service sales & order intake. - Monitoring and reviewing the activities of the Field service team and the Installation & commissioning team to ensure timely project site completion. - Fostering customer centricity & expanding customer reach within the APAC region and other business regions. - Managing a team of 20 FTEs (Direct & Indirect reports) & 2 dotted org reports, i...
Posted 3 weeks ago
1.0 - 3.0 years
5 - 5 Lacs
ahmedabad
Work from Office
Department : Implementation & Customer Success About the Role : We are looking for a CRM Implementation & Customer Success Executive to drive the end-to-end deployment of our Ornate CRM at retail jewellery showrooms. This role will cover the entire lifecyclefrom requirement gathering and technical implementation to training and ongoing customer success management. The ultimate objective is to ensure clients derive maximum value from Ornate CRM, resulting in seamless adoption and long-term satisfaction. The ideal candidate will possess strong communication skills, proven client-handling ability, and a problem-solving mind-set to deliver an exceptional implementation and success journey for ev...
Posted 3 weeks ago
3.0 - 8.0 years
5 - 11 Lacs
bengaluru
Hybrid
SAP CRM Consultant Job Description Position: SAP CRM Functional/Technical Consultant Experience: 3–10 Years Location: Bangalore Employment Type: Full-time About the Role We are looking for an experienced SAP CRM Consultant who can support end-to-end implementation, enhancements, and support activities across SAP CRM modules. The ideal candidate should have strong functional knowledge, hands-on configuration experience, and the ability to work closely with business stakeholders. Key Responsibilities Work on SAP CRM modules such as Sales, Service, Marketing, WebUI, IC (Interaction Center) . Perform requirement gathering , process mapping, and gap analysis with business teams. Conduct system co...
Posted 3 weeks ago
1.0 - 5.0 years
5 - 9 Lacs
noida
Work from Office
Role & responsibilities: We are looking for a CRM Implementation Specialist to join our team and lead the deployment, configuration, and optimization of Customer Relationship Management (CRM) systems. The ideal candidate will have a strong background in CRM technologies, project management, and client engagement. As a CRM Implementation Specialist, you will work closely with clients to understand their business requirements, design CRM solutions, and oversee the implementation process from start to finish. You will be responsible for configuring CRM systems, running CRM automations, training end-users, and providing ongoing support. Your ability to translate business needs into technical sol...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
Role Overview: As a Microsoft Dynamics Developer at Quant Tech, you will be responsible for designing, developing, and implementing Microsoft Dynamics solutions to meet business processes and requirements. Your role will involve troubleshooting system issues, integrating third-party applications, and collaborating with cross-functional teams to provide cutting-edge solutions for success in a dynamic digital world. Key Responsibilities: - Design, develop, and implement Microsoft Dynamics solutions - Troubleshoot and resolve system issues - Integrate third-party applications with Microsoft Dynamics - Collaborate with cross-functional teams to analyze business needs and develop workflows - Prov...
Posted 3 weeks ago
3.0 - 6.0 years
6 - 12 Lacs
gurugram
Remote
Location: Remote | Type: Full-time We are looking for a skilled Zoho Developer with 35 years of experience in Zoho CRM, Creator, Deluge scripting, and REST API integrations. The ideal candidate will have a proven track record of implementing business automation, customizing CRM modules, and integrating third-party platforms to enhance workflow efficiency. What Youll Do: • Customize and automate processes across Zoho CRM, Zoho Creator, and Zoho Books • Build Deluge scripts, workflows, custom functions, and widgets • Develop and manage API integrations between Zoho apps and external platforms • Collaborate with cross-functional teams for requirement gathering and solution design • Implement Zo...
Posted 3 weeks ago
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