59 Crm Implementation Jobs - Page 2

Role & responsibilities Design, develop, and maintain custom mobile applications integrated with SugarCRM. Customize the SugarCRM mobile app (Android/iOS) using the SugarCRM Mobile SDK. Develop RESTful API integrations between SugarCRM and third-party systems. Collaborate with cross-functional teams including backend developers, UX/UI designers, and QA engineers. Create and maintain technical documentation for mobile app features and CRM integrations. Ensure application performance, quality, and responsiveness. Provide support and troubleshooting for mobile-related CRM issues. Stay up-to-date with SugarCRM updates, SDK changes, and mobile development trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of hands-on experience with SugarCRM development (custom modules, logic hooks, workflows, etc.). Experience with SugarCRM Mobile SDK and mobile application customization.* Proficiency in JavaScript, HTML5, CSS3, and RESTful API integration. Strong knowledge of mobile development frameworks (e.g., Cordova, React Native, or native Android/iOS development). Frontend :HTML5, JavaScript, and the Sidecar framework built on Backbone.js, jQuery, Handlebars.js, and Bootstrap. Backend : PHP, JavaScript, and the SugarCRM server. Database :MySQL (and other databases like Oracle, IBM DB2, and Microsoft SQL Server for enterprise editions). Native Shell : Cordova library for embedding the web application in native mobile environments. Experience with Git and version control systems. Strong problem-solving and communication skills. **Preferred Qualifications:** SugarCRM certification or relevant mobile development certifications. Experience with CI/CD tools and agile development methodologies. Familiarity with database systems like MySQL. Experience in enterprise CRM integrations and data migrations.

Dear Candidate, We are hiring an ERP Developer to design, develop, and maintain ERP systems tailored to business needs. This role involves enhancing core modules, integrating third-party tools, and optimizing workflows. Key Responsibilities: Customize and develop ERP modules (e.g., SAP, Oracle, Microsoft Dynamics). Build integrations with external systems using APIs or middleware. Analyze business requirements and translate them into technical specs. Perform testing, debugging, and documentation of ERP solutions. Provide user support and training for ERP applications. Required Skills & Qualifications: Proficiency in ERP platforms (e.g., Odoo, SAP ABAP, Oracle ERP). Strong database skills (SQL, PL/SQL). Experience with scripting languages (Python, JavaScript). Good understanding of business processes like finance, logistics, or HR. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

We are looking for skilled and motivated Zoho Developers to join our growing team in Gurgaon and Mumbai. The role involves designing, developing, and customizing solutions using the Zoho suite (Zoho CRM, Zoho Creator, Zoho Books, etc.).

Role Overview You will lead strategy, design and delivery of AI-enabled digital-transformation programmes. The remit spans process discovery and mapping, Zoho solution architecture, generative-AI prototyping, governance and project leadershipacting as the bridge between senior client stakeholders and internal development, data-science and change-management teams. Key Responsibilities - Assisting Presales Team Collaborate with the sales team and product team to understand the requirements of potential customers and create live Demos as per prospects' business requirements. - Strategy & Advisory Define AI and digital-transformation roadmaps aligned to business objectives and regulatory guidelines. Identify and prioritise use-cases for predictive analytics, generative-AI assistants, autonomous workflows process optimization, and efficiency gains using Zoho applications. - Process & Solution Design Facilitate workshops to capture as-is processes and design to-be” states in BPMN / Zoho Blueprint. Translate requirements into data pipelines, ML feature sets and prompt libraries for developer hand-off. - AI Development & Governance Oversee model build, validation and MLOps for predictive, NLP and Gen-AI use-cases. Implement responsible-AI controls covering fairness, privacy, security and regulatory compliance. - Configuration & Testing Configure, customize and optimize Zoho applications, such as Zoho CRM, Zoho Desk, Zoho People, Zoho Projects, etc. Work closely with development teams to design and develop customizations and integrations within the Zoho ecosystem. Conduct functional testing, including creating test cases, executing tests, and documenting results. - Project Governance & Stakeholder Leadership Mentor Zoho developers and data-science teams, promoting continuous learning and innovation. Provide training and support to end-users on Zoho applications, ensuring effective adoption and utilization. Own budgets, sprint plans and resource allocations; report progress to CXO-level sponsors. - Security & Risk Conduct AI threat modelling and recommend secure-by-design model pipelines across cloud platforms. Preferred Skills - Core Requirements 5+ years technology consulting in BFSI with live AI/ML deployments Proven Zoho Creator/CRM builds and production ML solutions (TensorFlow, PyTorch, LangChain) Python, SQL and cloud AI services (AWS SageMaker, Azure OpenAI, Google Vertex) BPMN 2.0 or UML modelling; strong stakeholder-workshop skills - Preferred Assets MBA (Finance/Systems) or M.Tech (AI) Experience with RPA or other low-code platforms (OutSystems, Mendix) Edge-AI / IoT analytics exposure in branch operations Familiarity with scaled-agile frameworks (SAFe, LeSS) - Soft-Skill Profile We value analytical rigour, consultative storytelling, adaptability, stakeholder influence and an ethical mindset—competencies recognised as success factors in top global consulting practices. What We Offer Signature BFSI + AI transformation projects with marquee clients Flat hierarchy, rapid promotion path and annual certification budget Competitive compensation, comprehensive health cover and an inclusive culture of innovation

Responsibilities: * Develop & execute CRM strategies * Analyze customer data & insights * Manage customer relationships * Implement CRM solutions * Collaborate with sales team on lead generation

Implementation Engineer Description We are currently seeking a highly skilled and experienced Engineer / Sr. Engineer - Product Implementation to join our dynamic team in the Information Technology and Services industry. As an integral member of our organization, you will be responsible for implementing and supporting various products in accordance with client requirements and industry best practices. In this role, you will have the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to deliver exceptional solutions to our clients. Responsibilities • Collaborate with clients to understand their product implementation requirements and develop project plans accordingly. • Conduct thorough analysis of client systems and develop customized solutions to meet their specific needs. • Design, develop, and test software applications and modules for product implementation. • Optimize performance and ensure compatibility of products with various platforms and systems. • Troubleshoot and resolve technical issues related to product implementation. • Provide technical guidance and support to clients during product implementation processes. • Collaborate with cross-functional teams, including sales, marketing, and product management, to ensure successful product implementation. Requirements • Bachelor's degree in Computer Science, Engineering, or a related field. • Strong knowledge of programming languages, such as Java, C++, or Python. • Solid understanding of database management systems, such as MySQL or Oracle. • Proficient in using development tools and software, such as IDEs and version control systems. • Experience with cloud technologies, such as AWS or Azure, is highly desirable. • Excellent problem-solving skills and ability to think analytically. Role & responsibilities Preferred candidate profile

Roles & Responsibilities: Analyze business requirements and translate them into effective Zoho CRM solutions. Customize Zoho CRM modules, fields, page layouts, roles, profiles, and workflow rules. Build and maintain advanced custom reports and dashboards for various teams. Set up CRM automations such as workflows, blueprints, email alerts, and custom functions. Integrate Zoho CRM with third-party tools and internal systems using Zoho Flow or APIs. Troubleshoot issues and provide ongoing technical support for CRM users. Recommend best practices to enhance the overall CRM usage and adoption. Work closely with stakeholders to gather feedback and deliver updates iteratively. Key Skills & Qualifications: Proven experience in Zoho CRM customization and automation (2+ years preferred). Strong understanding of Zoho Reports (Analytics), Zoho Flow, and Zoho Creator . Hands-on experience in dashboard design and report configuration . Ability to write Deluge scripts and work with Zohos custom functions and APIs. Familiarity with data migration, user roles, and CRM architecture. Excellent communication and time management skills. Experience working as a freelancer or with agencies is a plus.

Job Title: Microsoft Dynamics CRM Architect Years of experience: 10+ years ; Location: Hyderabad Job Description : To excel as a Principal Engineer specializing in Dynamics 365 and .NET, you should be adept at assessing user needs, time constraints, and system limitations during software development. An outstanding Principal Software Engineer stays current with emerging technologies and software development practices. You will lead the architecture and delivery of software products.As an ideal candidate you would be leading the Product development having extensive experience in Dynamics 365 Architecture & Customizations (Marketing and Sales modules), .NET, and System integrations. This role involves designing, developing, implementing and recommending robust solutions that meet business requirements and ensure seamless integration with existing systems. Responsibilities: Lead the architecture, design and development work streams (technology, application, infrastructure, data) to build long term strategies/plans. Should create high-level and detailed Solution design documents Provide technical guidance and oversight to the development team. Collaborate with the broader team to define technical and business roadmaps Work with business partners to drive and capture system non-functional requirements - Security, Scalability, Maintainability. Drive Engineering excellence by implementing the right set of tools, practices, and guidelines. This includes ensuring the use of version control systems like Git, enforcing coding standards through code reviews using SonarQube, and adopting Agile methodologies for Project management. Own the software deliverables quality and the solution architecture. Active participation in code reviews and mentoring of engineers on agile teams. In-depth familiarity with problems relating to software's performance and scalability with the purpose of improving, optimizing, and identifying the solution. Be able to build quick prototypes for problem solving on need basis. Document the designs, ensuring adherence to design principles. This documentation often includes code elements, such as component/model design and API specifications using Swagger. Working in SAFe agile environment and able to collaborate well with the Agile scrum teams across the group that will include a one - two hours overlap with the global team in US (PST Time) based on the work needs. Should anticipate future architectural risks based on industry trends and business needs at the enterprise level. Monitor and optimize the performance of the Product. Must to Have : Dynamics 365 & Power platform Technical Dynamics 365 Sales, Marketing Functional Web API Management DevOps Automated deployments, Nice to Have: Azure Services Functions, ADF Event driven Architecture Knowledge on Front end framework React Integrating Web applications with Dynamics CRM We are looking for a caregiver with strong expertise in MS Dynamics CRM and Power Platform, possessing both technical and functional capabilities. The ideal candidate should have a solid understanding of how Dynamics CRM applications can be integrated with web applications.In addition to technical skills, the caregiver will be expected to: Collaborate closely with the Product Manager during sprint planning. Identify and communicate dependencies and contribute to roadmap planning. Lead the development team, proactively removing blockers to ensure timely and successful delivery.

Job Title: MS Dynamics 365 CE Functional Consultant Location: Hyderabad / Bengaluru (Onsite) Job Description: We are looking for a highly skilled Microsoft Dynamics 365 CE Functional Consultant with strong experience in D365 CE modules and cloud-based integrations . The ideal candidate will play a key role in delivering solutions, ensuring successful project implementations, and acting as a bridge between technical teams and business stakeholders. Key Responsibilities: Work onsite with business teams to implement and support Microsoft Dynamics 365 CE (CRM) solutions. Demonstrate strong functional knowledge across: Sales & Marketing Customer Service Field Service Project Operations Collaborate with stakeholders to gather business requirements, perform gap analysis , and develop functional designs. Ensure smooth integration of D365 CE with other systems using recommended tools and standards. Work with infrastructure and technical teams on Power Platform integration (Power Apps, Power Automate, Power BI). Assist in performance tuning , database monitoring , and infrastructure improvement efforts. Deliver end-user training , prepare documentation, and support UAT activities . Preferred working knowledge of Azure infrastructure and Windows server administration . Strong experience writing and executing SQL queries for data analysis and reporting. Desired Candidate Profile: 4+ years of hands-on experience with Dynamics 365 CE modules . Strong communication and client-facing skills. Ability to work independently in a fast-paced, onsite environment. Experience in full lifecycle CRM implementations is a plus.

1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.

CMG Manager Operations (Customer Management Group) Responsibilities - • Complaint resolution and vendor management skills. • Customer relationship management skills. • End to end implementation of Next Products. • Complete ownership of Complaint resolution. • Ensuring collections of dues from assigned schools. • Ability to Lead/Motivate and Coach the Team. • Efficient Vendor Management Skills. • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module & • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report) • Should conduct PM audit as per the process set for Manager - CMG • Should plan collection and complaints/installation at the end and beginning of every day. • Should ensure TAT on all installations and support activities. • Need to Adhere to the KRAs. • Responsible for ERP Implementation. Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team. • Responsible to ensure timely payment from assigned school. • Should follow the ERP Implementation process Site Survey” till “Completed” covering all phases Responsible for satisfactory customer experience in Next Product. • Should plan collection and complaint/installation at the end and beginning of everyday. • Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives “OPS Go Ahead” for ERP Implementation. • Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers. • Ensure optimum usage of Next NLP/Products. Need to Adhere to the KRA’s. • Account Manager / ERP Implementation (School ERP)

Join Our Dynamic Team as a Project Manager CRM Projects and Drive Client Success! We seek a passionate and results-driven Project Manager to lead our CRM initiatives. We want to hear from you if you thrive in a fast-paced environment and have a proven track record of delivering successful CRM projects. This hybrid role offers the flexibility of both remote and in-office work, allowing you to balance your professional and personal life. As a Project Manager, you will be the driving force behind the successful implementation and optimization of our client's CRM solutions. You'll leverage your expertise in project planning, execution, and client management to ensure projects are delivered on time, within budget, and to the highest standards. Your ability to translate client needs into actionable plans and foster strong relationships will be critical to your success. Key Responsibilities: Strategic Project Leadership: Define clear project scopes, objectives, and deliverables in collaboration with stakeholders. Develop and manage comprehensive project plans, including timelines, milestones, and resource allocation. Proactively identify and mitigate project risks and dependencies. CRM Implementation & Optimization: Lead the implementation, customization, and integration of CRM platforms (e.g., HubSpot, Salesforce). Collaborate with technical teams to ensure seamless CRM solutions that meet client requirements. Troubleshoot and resolve technical and functional issues related to CRM projects. Client Relationship Management: Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication. Conduct thorough needs assessments to understand client requirements and expectations. Manage client expectations and address concerns promptly and effectively. Conduct post-project reviews to assure client satisfaction and to gather information to improve future projects. Documentation & Reporting Excellence: Create and maintain detailed project documentation, including Statements of Work (SOWs), Business Requirements Documents (BRDs), and project reports. Track and report on project progress, key performance indicators (KPIs), and financial metrics. Prepare and deliver regular status reports to stakeholders. Quality Assurance & Continuous Improvement: Implement and enforce quality assurance processes to ensure project deliverables meet high standards. Coordinate with support teams for post-implementation support and maintenance. Identify and implement best practices for CRM project optimization and efficiency. Core Competencies: Project Management Expertise: Proficiency in project management methodologies (e.g., Agile/Scrum, Waterfall). Strong understanding of project planning, scheduling, and resource management. CRM Platform Proficiency: In-depth knowledge of CRM platforms (e.g., HubSpot, Salesforce) and their functionalities. Experience in CRM implementation, customization, and integration. Client-Centric Communication: Excellent verbal and written communication skills. Ability to effectively communicate with clients and stakeholders at all levels. Strong negotiation and conflict resolution skills. Analytical & Problem-Solving Skills: Strong attention to detail and ability to prioritize tasks. Data-driven decision making. Organizational & Time Management: Ability to manage multiple projects simultaneously and meet deadlines. Ability to work independently and as part of a team. Qualifications: Bachelors/Master’s degree in Business Administration, IT, or a related field. 5-8 years of project management experience, preferably in CRM-based projects. Preferred: PMP, PRINCE2, or Agile certifications. Preferred: Experience with Hubspot CRM. Why CEDCOSS? CEDCOSS stands tall as a vanguard of innovation, an aggregator of possibilities, and an enabler of technological prowess. Our expert team under the roof of CEDCOSS is a collective force dedicated to delivering cutting-edge products that redefine industry standards. Specializing in e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools, we craft comprehensive products that serve as the technical backbone for online ventures. Our impact extends across the globe, catering to a diverse clientele that includes big tech companies, MSMEs, and ambitious entrepreneurs. As partners, we stride alongside Fortune 500 organizations and Global 2000 enterprises, forging alliances with tech giants such as Google, Meta, and Amazon. In the realm of digital transformation, CEDCOSS isn't just a digital product creator; we are architects of digital excellence. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.

Strong Exp with ERP implementation Exp in Microsoft Dynamics 365 projects Strong in Finance & Supply Chain Management & Project Operations Cloud Operations & Cost Optimization Tool migrations Stakeholder Management CRM Deployment Required Candidate profile 12–18 yrs of overall IT Exp with at least 5+ yrs in Project Management roles Expertise working with cloud technologies (preferably Microsoft Azure) Strong in FSCM & PO ITSM practices

Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

We are seeking a dynamic and knowledgeable HubSpot Expert to join our team. In this role, you will be responsible for implementing, maintaining, and optimizing the HubSpot platform across Marketing, Sales, and Service Hub. Your expertise will ensure that our clients fully leverage the capabilities of HubSpot to achieve their business goals. We are looking for someone with a passion for digital marketing, a keen analytical mind, and exceptional communication skills. If you are a proactive self-starter with a proven track record of successful HubSpot implementations and optimizations, we want to hear from you. Responsibilities well trust you with: > HubSpot Implementation and Optimization: Set up and integrate HubSpot for new clients, ensuring compatibility with their existing systems. Enhance the use of HubSpot across Marketing, Sales, and Service Hub to drive client success. Create and implement strategies to help clients effectively utilize HubSpot to meet their business objectives. > Client Training and Support: Lead online training sessions via Zoom and Google Meet to educate clients on HubSpot features and best practices. Offer continuous support and troubleshooting to ensure clients fully utilize HubSpot's capabilities. Create training materials and documentation to support client learning and adoption. > Strategic Consultation: Work closely with clients to comprehend their business objectives and provide strategic guidance on leveraging HubSpot to achieve these goals. Examine client data to offer insights and recommendations for improving HubSpot utilization and performance. > Collaboration and Communication: Work with internal teams, including marketing, sales, and development, to deliver cohesive and integrated solutions for clients. Communicate efficiently with clients and internal stakeholders to manage expectations and deliver results. CORE COMPENTENCIES: > HubSpot Expertise: 3-5 years of experience in implementing, maintaining, and optimizing HubSpot across Marketing, Sales, and Service Hub. In-depth understanding of HubSpot's features and capabilities, with a proven track record of successful implementations. > Communication and Training: Ability to effectively communicate complex concepts to clients and internal teams. Strong ability to build and maintain strong client relationships. Skilled in conducting online training sessions using tools like Zoom and Google Meet. > Analytical and Strategic Skills: Strong analytical skills to interpret data and drive decision-making and strategy. Ability to develop and execute strategies that help clients achieve their business objectives. > Project and Client Management: Ability to manage multiple clients and projects simultaneously while maintaining high-quality standards. Focus on delivering exceptional results and client satisfaction. Good To Have: Experience with other marketing automation tools and CRM platforms. Experience in digital marketing, sales operations, or customer service. Possession of HubSpot certifications in Marketing, Sales, and Service Hub. What is it like to work with us? CEDCOSS is a leading IT organization specializing in eCommerce and Digital products. With a global presence in 25 countries, we cater to over 15,000+ clients worldwide. Our expertise includes e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture development, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools. Our practical and effective solutions accelerate digital transformation for market leaders, Fortune 500 companies, and Global 2000 enterprises. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off Complimentary Health Insurance for your well-being A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.

We are looking for a dynamic and strategic Head of Affiliations to build and scale our nationwide affiliate network across multiple professional categories. This leader will be responsible for identifying, onboarding, and managing a structured network of lawyers, consultants, and chartered accountants, ensuring seamless assignment execution through productization and CRM adoption. Key Responsibilities. - Affiliate Network Development Build and manage a comprehensive list of potential affiliates across India, categorized as: - Lawyers for Paid Marketing + Talk-to-Expert (TTE) Assignments - Consultants for High-Value Work - Consultants for Routine Work - Chartered Accountants for Certifications - Consultants/CAs for International Assignments - Develop and implement an effective affiliate engagement strategy, ensuring strong partnerships. - Drive affiliate recruitment, onboarding, and continuous relationship management. - Productization & Process Optimization - Work closely with the Product Team to ensure all affiliate assignments are 100% productized. - Ensure all affiliate tasks and workflows are seamlessly integrated into the CRM. - Drive automation and process improvements to increase efficiency and reduce manual interventions. - Affiliate Onboarding & Management - Lead a dedicated onboarding team to ensure a smooth and structured onboarding experience for affiliates. - Provide ongoing training, support, and performance tracking for affiliates. - Establish incentive structures and engagement models to maximize affiliate participation. Qualifications & Experience: - 6+ years of experience in business development, partnerships, or affiliation management, preferably in legal, consulting, or financial services. - Strong understanding of law, consulting, and CA ecosystems in India. - Experience in CRM implementation and process automation. - Proven ability to build large-scale professional networks and drive structured engagement. Skills & Attributes: - Excellent relationship management and negotiation skills. - Strong strategic thinking and problem-solving capabilities. - Data-driven mindset with experience in performance tracking and optimization. - Ability to work cross-functionally with Product, Operations, and Sales teams. Why Join Us? - Opportunity to build India's largest structured professional affiliate network. - Work at the intersection of technology, professional services, and automation. - Competitive compensation and growth opportunities in a high-impact leadership role.

CMG Manager Operations (Customer Management Group) Responsibilities - • Complaint resolution and vendor management skills. • Customer relationship management skills. • End to end implementation of Next Products. • Complete ownership of Complaint resolution. • Ensuring collections of dues from assigned schools. • Ability to Lead/Motivate and Coach the Team. • Efficient Vendor Management Skills. • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module & • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report) • Should conduct PM audit as per the process set for Manager - CMG • Should plan collection and complaints/installation at the end and beginning of every day. • Should ensure TAT on all installations and support activities. • Need to Adhere to the KRAs. • Responsible for ERP Implementation. Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team. • Responsible to ensure timely payment from assigned school. • Should follow the ERP Implementation process Site Survey” till “Completed” covering all phases Responsible for satisfactory customer experience in Next Product. • Should plan collection and complaint/installation at the end and beginning of everyday. • Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives “OPS Go Ahead” for ERP Implementation. • Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers. • Ensure optimum usage of Next NLP/Products. Need to Adhere to the KRA’s. • Account Manager / ERP Implementation (School ERP)

Hands on Functional Experience in entire Sales Process and / or Service Management. 2-4 years exp. of deploying Line of Business solution (CRM) and interacting with end users and IT implementation teams. Required Candidate profile Involved in Requirement Gathering ,Documentation of processes,prototyping and testing during deployment of Line of Business application within their company / client.

Location: Bangalore, India (On-site only) Company: izmocars ( www.izmocars.com / www.izmoltd.com ) Start Date: Immediate joiners preferred Employment Type: Full-Time About izmocars: izmocars is a global leader in automotive digital solutions, with operations across North America, Europe, and Asia. We provide innovative SaaS platforms for digital retail, CRM, and data analytics, supporting major automotive OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding our India operations and are hiring a Senior CRM Functional Consultant / Technical Project Manager to deliver complex CRM projects for international clients across Europe. Role Overview This is a dual-role position combining deep CRM functional expertise with hands-on technical project management . You will act as the bridge between our European client teams (including French-speaking clients) and our India-based development teams, ensuring that client needs are translated into clear requirements, managed efficiently, and delivered successfully. You will work extensively on complex CRM implementations with significant customization, integrations, and reporting, primarily focusing on Salesforce or similar enterprise CRM platforms. Job Responsibilities Analyze and understand business needs, translating them into detailed Project Requirement Documents (PRDs) and functional specifications Collaborate with European client-facing teams to design effective CRM solutions addressing business challenges Coordinate with development teams in Bangalore, ensuring that deliverables meet defined scope, timelines, and quality standards Oversee complex CRM customizations, system integrations, and advanced reporting configurations Lead functional testing, support user acceptance testing (UAT), and ensure smooth deployment and go-live Provide post-implementation support, user documentation, and training materials as needed Track project milestones, maintain detailed status updates, and proactively manage project risks and issues Act as a Subject Matter Expert (SME) for CRM processes and functionalities, driving continuous improvement and innovation within the delivery team Coordinate across cross-functional teams, including developers, QA, business analysts, and client account managers, to ensure successful project delivery Qualifications and Experience Bachelors or Masters degree in Computer Science, Information Systems, Engineering, or related field (or equivalent professional experience) Minimum 10 years of hands-on CRM implementation experience (Salesforce, Oracle, or other major CRM platforms) Strong functional knowledge of CRM modules, processes, customization, and reporting Proven experience managing complex, large-scale CRM projects involving offshore teams and multiple stakeholders Expertise in database management, reporting tools, and understanding data flows within CRM ecosystems Excellent written and verbal communication skills in English (French or other European languages are a plus but not required ) Solid organizational, problem-solving, and multitasking skills Familiarity with project tracking tools (e.g., Jira, Confluence, Trello) Experience working with international clients, particularly in Europe, is highly desirable Why Join Us Work on impactful international CRM projects with leading automotive brands Collaborate with a talented, fast-growing global team Take ownership of challenging, rewarding delivery projects Be part of a respected company transforming the automotive retail industry

The Vlocity Developer will leverage native Vlocity functionality to deliver customer requirements quickly with minimal on non-customization. Extensive knowledge of CPQ/EPC industry standards and best practices. Implementation experience using Vlocity is a MUST. You should have in-depth knowledge of key processes in industry-specific CRM solutions (e.g. Quote to Order, MACD, Policy Management) You should have strong hold on Project management tools and best practices Systems analysis and design Estimation of requirements/User Stories Self-starter, adept at picking up new skills and technologies, and eager to break new ground Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation Skill Experience documenting business applications, such as CRM, CPQ, and/or order management Ability to read front-end code, including JavaScript, JSON, HTML, and CSS Understanding of REST APIsWe are looking to expand our Vlocity practice team by hiring talented, enthusiastic and passionate Solution Developers. Primary Skills 6+ years experience of working on development teams, ideally using Agile development techniques Experience with Salesforce (Apex, VisualForce, Lightning) Experience with Vlocity framework & CPQ Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations using SF/Vlocity Ideally,you will have experience of building solutions in at leastone of our industries - telecommunications, media, energy or Utilities Youll be a self-starter, adept at picking up new skills and latest in Vlocity and/or Salesforce, and eager to break new ground Youll have excellent communication skills, equally comfortable with solutioning and delivery Enjoy solving challenging problems Secondary Skills Experience with Java, SOAP APIs, REST (JSON, XML) is good to have Process modeling tools and best practices

Making sure all the lead of the clients after placing orders are met. Ensure clients are satisfied through after sales services. Always ask them for feedback. Servicing the client after receiving the order till the time of collection of payment. Required Candidate profile Resolve the queries and questions of all the clients. Give or support the participants/ clients about company products or services. Acting as a point of contact for complaints and escalation issues

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.

Job Description Assist in integration testing of internal tools and third-party systems to ensure seamless functionality. Support CRM testing by validating workflows, data integrity, and user interface consistency. Utilize basic knowledge of HTML and CSS to troubleshoot and resolve front-end issues. Collaborate with QA and development teams in conducting automation testing using predefined scripts. Participate in bug identification and resolution , documenting issues clearly for development teams. Manage and track support requests and incidents through the JIRA Service Desk platform. Contribute to user support by resolving tickets, providing clear documentation, and ensuring timely follow-ups. Assist in creating and maintaining technical documentation for recurring issues and test cases. Gain hands-on experience in IT support processes, software testing, and service desk operations. Communicate effectively with cross-functional teams to support ongoing technical improvements.

Job Responsibilities: Oversee the enhancement of the software product as a whole. Collect and manage software change requests from various sources, including: Customer feedback, Market trends, Technical or functional issues, Problem reports Internal enhancement requests. Conduct feasibility studies for change requests and present findings to the Core Team for review. Plan tasks (sprints) by aligning requirements with team availability, following the approval from the Core Team Define the business functionalities for each task and develop a detailed Work Breakdown Structure (WBS). Allocate appropriate resources to each subtask within the WBS. Participate in technical and database (DB) design activities. Lead the Task execution, ensure timely completion, and oversee the live deployment of updates. Collaborate with key customers to provide implementation support and share product knowledge. Job Role: Product Manager Job Type: Permanent Location: Bangalore Work Mode : Work from Office If Interested please send your resume to vidhya.pasangna@in.experis.com

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management