Customer Support and Retailer Success Manager Kapila Krishi Udyog

8.0 - 12.0 years

6 - 10 Lacs

gurugram

Work from Office

Objective: To design and lead customer support systems and retailer engagement programs that strengthen channel loyalty, enhance farmer experience, and create sustainable value in KKULs expanding distribution network, driving market leadership and public market readiness. Key Responsibilities: Customer Support Management: Establish a centralized customer support framework to address retailer and distributor queries efficiently. Implement multi-channel support platforms (phone, WhatsApp, CRM-based ticketing) for quick resolution of issues. Track service metrics (TAT, resolution rate) and improve overall satisfaction scores. Retailer Engagement & Success: Develop retailer loyalty programs with...

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Vlocity Developer Capgemini

6.0 - 11.0 years

5 - 9 Lacs

mumbai

Work from Office

The Vlocity Developer will leverage native Vlocity functionality to deliver customer requirements quickly with minimal on non-customization. Extensive knowledge of CPQ/EPC industry standards and best practices. Implementation experience using Vlocity is a MUST. You should have in-depth knowledge of key processes in industry-specific CRM solutions (e.g. Quote to Order, MACD, Policy Management) You should have strong hold on Project management tools and best practices Systems analysis and design Estimation of requirements/User Stories Self-starter, adept at picking up new skills and technologies, and eager to break new ground Excellent communication skills, equally comfortable with crafting em...

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Vlocity Developer Capgemini

6.0 - 11.0 years

5 - 9 Lacs

mumbai

Work from Office

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Sage X3 Technical/Functional Consultant Difinity Digital

2.0 - 5.0 years

0 - 1 Lacs

kochi

Remote

Installation and configuring SAGE ERP X3. » Folder creations and Folder Validation. » Sage X3 Add on Development » Report generations, setting up workflows, Importing and Exporting data. » Creation of Workflow signature. » Create reports using Business Objects and configure into Sage ERP X3 » Preprinted forms in X3 » Data base creation in SQL Server 2008. » Assisting the technical team in their design and development tasks. » Analyzing, testing and preparation of documents on new features of Sage ERP X3. » Creation of Data Types, Screens, objects, windows, Functions. » Local Menus, Miscellaneous tables, inquires and requestors creations. » Patch creations, patch integrations. » Batch-process...

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Asst. Manager-CRM DRK Projects

5.0 - 10.0 years

4 - 6 Lacs

bengaluru

Work from Office

Role & responsibilities CRM Analyst Duties & Responsibilities(Building Contruction -Villa Project) : Analyze all current and future state CRM operations, data feeds and reports for each HP region Manages development of CRM budget CRM data verification and database health activity and reporting CRM maintenance and occasional end user training as needed Develop an automated process for reporting on campaign results Setup, monitor and analyze permanent/seasonal control group Partner with Marketing to identify the goals of direct client contact campaigns required to support the brands business goals and objectives Work directly with Marketing team to develop and implement trigger-based client co...

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