CRM Executive

Urgent opening for CRM Executive- ZOHO with Good salary

Opening location: Near Hopes, Coimbatore

We are looking for a ZOHO CRM Support & Coordination Executive to manage internal CRM operations, handle user issues, and act as the primary bridge between end-users and the development/technical team. The role involves troubleshooting, training, coordinating upgrades, and ensuring smooth CRM usage across all departments.

Key Responsibilities1. ZOHO CRM User Support

• Handle day-to-day CRM issues raised by internal users.
• Troubleshoot errors and provide quick resolutions.
• Assist employees in using ZOHO modules effectively (Leads, Deals, Tasks, Tickets, etc.).

2. Coordination with Developers / Vendors

• Act as the communication bridge between users and the CRM development/implementation team.
• Collect user requirements and share detailed inputs with developers.
• Follow up for bug fixes, enhancements, and new module deployments.

3. CRM System Management

• Support configuration, customization, workflows, and automation in ZOHO CRM.
• Ensure smooth functioning of CRM modules and integrations.
• Participate in testing, validation, and deployment of new features.

4. Data Accuracy & CRM Hygiene

• Monitor correct data entry and rectify errors when required.
• Manage imports, exports, backups, and data mapping.
• Ensure consistency and accuracy across all CRM records.

5. User Training & Documentation

• Train new and existing users on ZOHO CRM modules and updates.
• Prepare SOPs, help guides, and CRM usage manuals.
• Conduct refresher sessions when new features are rolled out.

6. Process Improvement & Reporting

• Analyse CRM usage and suggest process improvements.
• Create customized dashboards and reports for management.
• Support automation, workflow optimization, and cross-department coordination.

7. Access Control & Compliance

• Manage user profiles, permission sets, and access levels.
• Ensure compliance with company data security standards.
• Monitor CRM activity logs when needed.

Required Skills

• Strong hands-on experience with ZOHO CRM (mandatory).
• Knowledge of CRM modules, workflows, automation, and reporting.
• Good troubleshooting skills and technical understanding.
• Strong communication and coordination abilities.
• Ability to work with sales, service, operations, and management teams.

Preferred Qualifications and Requirements

• Any degree with IT/Software/Business background.
• ZOHO CRM certification is an added advantage.
• Experience in CRM support, software coordination, or implementation.
• Looking local candidates (Near Hopes/Singanallur- Coimbatore)
• Age limit upto 35

Selected candidates get spot joining offer !!!
For more details contact HR Manager 9245160849

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Are you local candidate (Near Hopes/Singanallur- Coimbatore) ?
• Are you Imedidate joiner ?

Experience:

• ZOHO Software : 2 years (Required)

Work Location: In person