1 Crm Excellence Jobs

We are searching for a Senior Analyst Sales Operation & Planning who is business savvy, data-driven and has a consultative and collaborative working style. This person must operate effectively in a matrix environment and is confident in supporting business leaders to drive aggressive growth plan execution. We are short-listing driven, resilient, enterprising, agile and motivated leaders who want to be part of a growing company THE ROLE The Senior Analyst will play a pivotal role in elevating sales operations and performance across East Asia and India. You will act as a CRM expert, performance analyst and sparring partner to country leadership, commercial and functional teams. YOUR RESPONSIBILITIES: The Senior Analyst, Sales Operation and Planning (East Asia and India)s specific responsibilities fall into THREE responsibilities Accountability #1: Act as the subject matter expert for CRM and sales forecasting to drive commercial excellence across the region. Lead CRM adoption efforts across commercial teams, from MDs and Sales Leaders to front-line sales reps, ensuring consistent usage and data hygiene. Develop and distribute monthly CRM reports, monitoring funnel health, lead generation effectiveness and opportunity progression. Identify growth opportunities or performance gaps by analyzing trends across countries, segments and products; propose actionable strategies for improvement. Partner closely with sales leaders to support the monthly rolling forecast process, ensuring accuracy and accountability. Collaborate with Sales Managers, PLM and BP&A to resolve key operational challenges (e.g., delivery delays, market pricing, quality issues, pricing catalogs). Accountability #2 Own the end-to-end tracking of monthly sales performance by country, segment and individual, serving as the region's performance controller. Design and maintain insightful dashboards with clearly defined KPIs, helping leadership monitor progress toward sales goals. Partner with HR and Finance to validate and analyze Sales Incentive Plan (SIP) performance and target achievements; ensure transparency and data-driven incentive calculations. Partner with MDs and segment leads to implement SIPs and ensure annual sales targets are challenging yet grounded in market reality. Accountability #3 Collaborate with BP&A and Commercial teams to shape data-driven pricing strategies that align with regional and country goals. Conduct pricing simulations and competitive benchmarking to recommend pricing strategies that drive penetration, competitiveness and profitability. Identify pricing levers and opportunities for commercial expansion across customer tiers, products, and geographies. Description of Essential Functions/ % of Time CRM Excellence & Sales Forecasting (Sales Operations & Enablement)- 40% Partner with Finance and country MDs to support the monthly rolling forecast process, ensuring forecast accuracy and alignment with financial targets. Analyze forecast vs. actual performance against budget and prior year benchmarks; highlight risks and opportunities to guide leadership action. Support sales leaders and MDs in developing corrective actions based on forecast gaps and business insights. Act as CRM super-user and champion, driving adoption across teams through clear SOPs, structured training and workshops. Prepare monthly executive summaries on CRM opportunity pipeline performance. Monitor and analyze lead generation effectiveness, sales funnel health, opportunity velocity, win rates and pipeline conversion for both short-term targets and long-term growth. Evaluate the quality and accuracy of leads and opportunities recorded in CRM to maintain data integrity and decision-making reliability. Performance Tracking & Sales Incentive Management- 30% Develop and maintain monthly dashboards and cadence reports tracking sales performance by country, segment and individual. Monitor and verify individual sales incentive target achievement (SIP) to ensure accurate and transparent bonus calculations. Identify early performance gaps and escalate to management with recommended corrective actions. Collaborate with sales managers and regional teams to formulate and track risk mitigation plans. Analyze performance across direct sales teams and business partners, providing insights on strengths, bottlenecks and growth levers. Make data-driven recommendations to improve commercial processes and enhance sales effectiveness. Pricing Analytics & Strategic Support- 30% Support BP&A in evaluating and developing pricing strategies through competitive analysis, data simulations and scenario modelling. Consolidate and report the impact of pricing actions, including internal measures and competitive responses. Ensure planned pricing initiatives are implemented effectively by the sales organization in all relevant markets. KEYS TO SUCCESS: YOUR QUALIFICATIONS: Bachelors Degree or equivalent in business or finance related fields. At least 3-5 years working experience in sales operations or extensive finance/business analytics experience Strong aptitude for data analysis, process and systems CRM systems knowledge highly preferred, especially experience in driving adoption. Proven skills in the areas of planning and sales & operational excellence. Demonstrates methodical and organized working style with demonstrated communication and problem solving skills Strong communicator both written and verbal in technical and non-technical environment Able to interpret financial data and knows revenue recognition rules. Ability to meet deadlines and demonstrates effective time management skills Excellent business ethics and integrity Demonstrates flexibility in operational style to meet the requirements of a multi-cultural work environment Ability to work independently with minimal supervision and follow through to meet objectives Have a CAN DO attitude and comfortable with being a change agent to challenge status quo Ability to travel as required meeting team and department goals (25%)