7 Crm Databases Jobs

You will be responsible for supervising and managing a team of Student Counsellors who handle student queries through inbound/outbound calls, chat, and email. Leading and managing the team to provide excellent customer service and meet performance targets will be a key aspect of your role. Providing guidance, support, training, and coaching to team members, monitoring call/chat/email quality and productivity, and ensuring smooth call center operations are also part of your responsibilities. Your main responsibilities include analyzing day-to-day work and reports, guiding and coaching team members, monitoring call quality and adherence to procedures, collaborating with internal stakeholders to address student issues promptly, conducting team meetings, developing training programs, setting performance goals, identifying areas for improvement, handling student escalations efficiently, preparing performance reports, and staying updated with industry trends and best practices. You will manage a team of 6 to 8 members and work in rotational shifts without night shifts. The skills and competencies required for this role include excellent communication and interpersonal skills, strong leadership abilities, analytical and problem-solving skills, managing complaint calls effectively, knowledge of call center operations and customer service principles, proficiency in MS Office, and the capability to handle pressure and multitask in a fast-paced environment. To be eligible for this position, you should have a Bachelor's degree or equivalent qualification and possess 5 to 8 years of relevant work experience in a customer service environment or call center as a Team Leader.,

As a Sales Operations intern at Asure, you will have the opportunity to support our Sales and Marketing teams in a remote environment with a flexible work schedule of 20+ hours per week. This role is perfect for individuals eager to delve into the world of sales strategies and operations within a business context. You will gain hands-on experience in a professional setting and receive mentorship from experienced sales and marketing professionals. Your support will be crucial in contributing to cutting-edge projects in the realm of sales operations, with the potential for future employment opportunities post-graduation. Your primary responsibilities will include analyzing sales data and performance metrics to identify trends and areas for improvement. You will be tasked with creating and updating sales reports and dashboards, as well as assisting the sales team in executing their processes by working with CRM systems. Additionally, you will contribute to managing sales pipelines, tracking opportunities, preparing sales presentations, proposals, and other sales collateral. Your role will involve updating and maintaining CRM databases with accurate customer and sales information, identifying and recommending improvements to the sales operations process, and collaborating with other departments such as marketing, finance, and product teams to align sales efforts. Effective communication with team members and stakeholders regarding sales initiatives and goals will be essential. Qualifications: - Currently enrolled in a degree program in Business Administration, Marketing, or a related field. - Prior experience and/or coursework in sales, marketing, business administration, is preferred. - Possess an understanding of sales processes, data analysis, and reporting. - Strong problem-solving and analytical skills. - Proficient with Microsoft Office Suite. - Ability to work independently and as part of a team. - Excellent communication and organizational skills. Our Mission: At Asure, our mission is to provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. We strive to help customers maximize their human capital, support our employees in personal and professional growth, and build relationships in our communities that inspire goodness. We are committed to growing shareholder value. Our Vision: We aim to be the most trusted Human Capital Management resource for entrepreneurs everywhere. Our Values: Our values reflect who we are as a company and what we stand for. We embrace change, lead with integrity, own the outcome, deliver awesome results, and prioritize being a good human. As an equal opportunity employer, we require all candidates to be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks will be conducted at the time of employment offer. Please note that we do not work with agencies.,

As a Marketing Assistant at Walter P Moore, you will be supporting the Structures Group Marketing Coordinator team in various activities such as qualifications and proposal support, marketing collateral development, project data gathering, and market research. Your key responsibilities will include assisting the Marketing Coordinator team in completing proposals under tight deadlines by efficiently assembling relevant materials, providing administrative support through data entry and report processing, and updating process documentation. You will be responsible for gathering information about Structures Group projects to aid in creating marketing collateral, preparing presentations and proposals, and tracking the progress of assigned projects and tasks. Your role will also involve collaborating with a variety of individuals within the organization as a team player, demonstrating superior customer focus, attention to detail, and strong organizational skills. To be successful in this role, you should possess a Bachelor's degree in business, marketing, communications, journalism, or a related field. While previous experience in marketing and business development tasks is a plus, candidates with some college coursework and equivalent experience will also be considered. You should have excellent time management, communication, and organizational skills, as well as proficiency in Microsoft Office suite applications such as Word, Excel, and PowerPoint. Knowledge of Adobe Creative Suite software and experience with CRM databases would be advantageous. Walter P Moore is an equal employment opportunity employer that values diversity and inclusivity. We offer competitive compensation and benefits to all employees and applicants, irrespective of characteristics protected by federal, state, or local laws. If you are a motivated self-starter with a passion for marketing and business development, we encourage you to apply and join our team of professionals dedicated to solving complex structural and infrastructure challenges worldwide.,

CRM Operations & Database Management Maintain the accuracy and cleanliness of client and property data in the CRM. Monitor entries to avoid duplicates or missing records. Generate pipeline and lead quality reports daily/weekly, and flag anomalies to management. Lead Tracking & Opportunity Management Track opportunities from lead generation to conversion. Assign leads to sales agents based on segmentation, priority, and workload. Set tasks and reminders within CRM for timely follow-ups. Client Engagement & PostSales Coordination Monitor client feedback and resolve issues related to documentation, legalities, loan processes, handover, etc. from booking through possession. Liaise between clients and relevant departments (sales, legal, finance, operations).

As a Marketing Assistant, you will be responsible for supporting various marketing campaigns both online and offline. Your role will involve assisting in the planning and execution of marketing initiatives, including social media management which includes content creation, posting, and tracking engagement. Additionally, you will be involved in conducting market research and competitor analysis to enhance the effectiveness of our strategies. In this position, you will also contribute to branding activities, event promotions, and outreach programs. You will collaborate with vendors and internal teams to design and print marketing materials. Monitoring campaign performance and assisting in reporting key performance indicators (KPIs) will also be part of your responsibilities. Furthermore, you will play a key role in organizing medical camps, awareness programs, and establishing corporate tie-ups, particularly in healthcare settings. Your support will be vital in maintaining CRM databases, generating leads, and handling administrative and documentation tasks related to marketing activities. To be successful in this role, you should be currently pursuing or have completed a Bachelor's degree in Marketing, Business Administration, Mass Communication, or a related field. Strong verbal and written communication skills are essential, along with a solid understanding of digital marketing and various social media platforms. Proficiency in MS Office applications such as Excel, PowerPoint, and Word is required, while experience with Canva or other design tools will be advantageous. The ideal candidate for this position should be creative, organized, and eager to learn. You must demonstrate the ability to multitask effectively and thrive in a collaborative team environment. This is a full-time position that requires in-person work at the designated location.,

As a Sales Intern, you will be responsible for assisting in preparing sales proposals, pitch decks, and other client communication materials to support the sales process. You will also be required to perform cold calling, email outreach, and follow-ups to generate leads and set up meetings with potential clients. Additionally, conducting market research to identify trends, competitor activities, and new business opportunities will be a key part of your role. Your duties will also include studying client businesses, industries, and pain points to better understand their needs and tailor solutions accordingly. Moreover, you will support the sales team in coordinating meetings, maintaining CRM databases, and tracking pipeline progress. Participation in internal meetings and brainstorming sessions to develop strategies for client acquisition and engagement is also expected from you.,

As the Head of Operations & Student Support at SVKMs NMIMS Centre for Distance and Online Education (NCDOE) in Mumbai, you will play a crucial role in strategically planning, managing, and overseeing the operational activities of various departments. Reporting directly to the CEO, you will be responsible for directing the planning, development, and implementation of all operations and student support services at NCDOE. Your key focus areas will include Operations Management, Student Services, Strategic Planning, Cross-Functional Collaboration, Team Leadership, Market Analysis, Financial Management, and interacting with Internal and External Stakeholders. In Operations Management, you will be tasked with developing and implementing effective operational strategies and policies to ensure the smooth functioning of all operational functions. This will involve coordinating with various departments to streamline administrative processes, optimize resource allocation, and oversee the administration of examinations. Moreover, you will need to manage the IT team to ensure the smooth operation of computer systems, networks, and software applications at NCDOE while also overseeing the admission function to facilitate the admission process seamlessly. Your role will also involve providing strategic leadership and direction to the Manager-Student Support to ensure efficient and effective support services for students. You will guide, direct, and manage performances to ensure response quality, productivity, and seamless functioning of the Student Support Center operations. Additionally, you will be responsible for developing and implementing a comprehensive strategic plan for the Ops Functions and Student Support aligned with the overall company objectives. Collaborating with internal stakeholders and building a high-performing team of professionals will be essential in ensuring the success of the assigned business unit. To excel in this role, you should possess exceptional leadership and team management abilities, strategic thinking, problem-solving skills, communication, and presentation skills. Your ability to influence management, conduct market analysis, manage budgets, and work in a dynamic environment will be crucial. A master's degree in business administration, marketing, finance, or a related field, along with at least 15+ years of proven experience in senior management roles in education administration, operations management, or call center/student support roles, will be required. If you are looking to make a significant impact in the field of distance and online education and contribute to the success of NCDOE, this position offers a challenging yet rewarding opportunity to lead and drive operational excellence within the organization.,