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CRM & Business Process Lead BharatNXT

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a CRM & Business Process Lead at BharatNXT, you will be responsible for taking full ownership of the LeadSquared CRM implementation for FOS mobile application and Outbound calling use cases. Your role will involve driving CRM adoption, governance, automation, and continuous improvement. You will play a pivotal role in ensuring seamless integration, accurate reporting, and process excellence across sales and operations. Key Responsibilities: - CRM Administration & Governance - Own end-to-end administration of LeadSquared CRM for FOS and Outbound calling use cases. - Define and enforce SOPs for lead creation, task management, activities, and opportunity handling. - Maintain u...

Posted 3 months ago

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