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7.0 - 12.0 years
9 - 14 Lacs
Chandigarh
Work from Office
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expect...
Posted 4 months ago
8.0 - 10.0 years
10 - 12 Lacs
Mumbai
Work from Office
The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and util...
Posted 4 months ago
10.0 - 15.0 years
12 - 17 Lacs
Mumbai
Work from Office
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing ...
Posted 4 months ago
1.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The CRM Advisor will be responsible for managing Clients custo...
Posted 4 months ago
8.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
JR: R00213657 Experience: 8-10Years Educational Qualification: Any Degree --------------------------------------------------------------------- Job Title - GN Industry - Utility SAP DM Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A, NonSTPI Must-have skills: Marketing Strategies Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimiza...
Posted 4 months ago
4.0 - 9.0 years
14 - 15 Lacs
Gurugram
Work from Office
We are looking for a data-driven CRM Analyst to boost customer acquisition, retention, and lifecycle value. You’ll lead A/B testing, analyse campaign impact, automate reports, & streamline messaging across email, SMS, and more to drive key insights. Required Candidate profile Strong analytical skills and ability to create and deliver reports. Experience with CRM tools. Knowledge of A/B testing methodologies and campaign optimisation. Strong communication skills
Posted 4 months ago
2.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations?Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing ? and we are excited to help digitally transform their operations at scale, Working at Samsara means youll help define...
Posted 4 months ago
8.0 - 13.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Amplify club: Amplify club (a product by One Impression) empowers brands by connecting them with talented creators for top-quality UGC content Were seeking motivated Inside Sales Representatives who excel at converting incoming leads into successful client relationships through effective sales calls and proactive account management, Key Responsibilities: Promptly engage with daily incoming leads interested in UGC, content creation and influencer marketing, Conduct engaging sales calls, identify client requirements, and clearly communicate the value of Amplifys solutions, Convert leads efficiently within one to two calls, achieving and exceeding monthly revenue targets, Manage end-to-en...
Posted 4 months ago
1.0 - 6.0 years
3 - 8 Lacs
Thane
Work from Office
Roles and Responsibilities Manage client relationships through effective communication, ensuring timely resolution of queries and issues. Provide technical support to clients on Sprinklr platform, including troubleshooting and resolving errors. Collaborate with cross-functional teams to deliver high-quality solutions and services to clients. Develop strong understanding of client requirements and preferences to tailor solutions accordingly. Ensure seamless integration between different systems using APIs or other integrations. Good to have skills : HTML, CSS, Javascript, SQL, Salesforce, Sprinklr, Brandwatch, ZOHO, CRM Tools, etc.
Posted 4 months ago
10.0 - 20.0 years
12 - 22 Lacs
Thane, Navi Mumbai
Work from Office
Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other ...
Posted 4 months ago
2.0 - 4.0 years
8 - 10 Lacs
Noida
Work from Office
Job Description for Business Analyst: We are looking for a results-oriented Business Analyst with 23 years of experience preferably in consumer and retail industry. The ideal candidate will possess strong analytical skills, a deep understanding of retail operations and consumer behavior, and the ability to translate business needs into actionable insights and recommendations. Key Responsibilities: Collaborate with stakeholders to understand business objectives, challenges, and opportunities. Gather, document, and analyze business requirements related to retail operations, customer behavior, and market trends. Translate data into insights using tools like Excel, Power BI to support strategic ...
Posted 4 months ago
12.0 - 17.0 years
14 - 19 Lacs
Pune
Work from Office
What You'll Do The Senior Manager, Technical Support , reporting to the Director of Global Support Operations, will lead a team of support professionals to deliver exceptional technical assistance to customers. This role manages daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfaction. Additionally, the Senior Manager will help shape and implement strategies to improve support services and elevate the overall customer experience. What Your Responsibilities Will Be Team Leadership You will lead a team of technical support professionals, including first-line managers and leads Set performance goals, conduct evaluations, and foste...
Posted 4 months ago
2.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Role & responsibilities Oversee the implementation, configuration, and management of the real estate CRM system, ensuring it is tailored to the companys specific needs. Excellent written and verbal communication skills. Ability to explain technical CRM concepts to non-technical team members. Ensure that all client and lead data is accurately entered into the CRM system and kept up-to-date. Maintain data integrity and perform regular data audits. Provide training and ongoing support to team members on how to effectively use the CRM. Develop user manuals and guides as needed. Track and manage leads, ensuring they are properly categorized, prioritized, and assigned to the appropriate sales agen...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution En...
Posted 4 months ago
15.0 - 20.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CRM Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving...
Posted 4 months ago
5.0 - 10.0 years
8 - 11 Lacs
Bengaluru
Work from Office
You should have relevant experience of 5+ years in the industry with Consulting experience in Salesforce or any CRM platform . Must have Sales and Service domain experience. Domain experience in Fiber / EV / Tower / 5G is good to have You demonstrate autonomy, rigor, creativity and enjoy teamwork You have a good sense of customer service and good analytical and synthesis skills Should have the ability to demonstrate Empathy, Sharing, Ingenuity and Humility Stakeholder management You will be involved in several stages of the implementation project. Ability to prepare and conduct business workshops with international customers for gathering business requirements Ability to write User Stories, ...
Posted 4 months ago
5.0 - 8.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Job Information Job Opening ID ZR_1852_JOB Date Opened 06/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title Business Analyst/Consulting City Bangalore Province Karnataka Country India Postal Code 560048 Number of Positions 2 You should have relevant experience of 5+ years in the industry with Consulting experience in Salesforce or any CRM platform . Must have Sales and Service domain experience. Domain experience in Fiber / EV / Tower / 5G is good to have You demonstrate autonomy, rigor, creativity and enjoy teamwork You have a good sense of customer service and good analytical and synthesis skills Should have the ability to demonstrate Empathy, Sharing, Ingenuity and ...
Posted 5 months ago
2.0 - 6.0 years
3 - 3 Lacs
Kozhikode
Work from Office
Responsibilities: * Develop & execute CRM strategies * Analyze customer data & insights * Manage customer relationships * Implement CRM solutions * Collaborate with sales team on lead generation
Posted 5 months ago
3.0 - 8.0 years
3 - 8 Lacs
Nagpur
Work from Office
• Identify potential clients and generate new business opportunities. • Conduct presentations, product demos, and client meetings • Understand client requirements and propose the best CRM solutions accordingly. • Achieve monthly targets. Perks and benefits Travel Reimbursement Performance-based Incentives
Posted 5 months ago
7.0 - 12.0 years
22 - 30 Lacs
Pune, Bengaluru
Hybrid
Job Title: Salesforce CRM Analytics Developer (Immediate Joiners only) Job Summary: We are seeking a highly skilled and motivated Salesforce CRM Analytics Developer to join our team. The ideal candidate will have deep expertise in Salesforce CRM Analytics (Tableau CRM / Einstein Analytics), data modeling, dashboards, and reporting. This role involves working closely with business stakeholders to design, develop, and deploy CRM Analytics solutions that drive business insights and decision-making. Key Responsibilities: Design, develop, and implement Salesforce CRM Analytics dashboards, datasets, lenses, and recipes. Work with business stakeholders to understand reporting requirements and trans...
Posted 5 months ago
3.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.
Posted 5 months ago
8.0 - 13.0 years
12 - 22 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
This Opportunity is with a leading Banking company for their office in Mumbai location Role: MIS & Regulatory Submissions - TM Experience: 10 - 15 Years Job Description: PURPOSE OF THE JOB: - Will be responsible for reporting of Complaints Performance which includes Closure TAT, Pendency and Top Areas of Complaints, different MIS on complaints to senior management and all regulatory submissions. As a control function, will be responsible to identify non-compliance to Complaint Management processes of the bank, incorrect selection of CRM fields, and to ensure corrective action/ process improvement. Roles & Responsibilities: KEY RESPONSIBILITIES: 6 - 8 Areas Actionable (4-6) Regulatory Reporti...
Posted 5 months ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Totango System Administrator We are seeking a Totango System Administrator to lead the implementation, configuration, and ongoing management of Totango, our Customer Success platform. This role will play a critical part in ensuring the platform effectively supports customer engagement, adoption, and retention strategies. This role will work closely with the Director of Customer Success and the Principal Program Manager for Digital Customer Success to align Totangos capabilities with business objectives, streamline processes, and optimize system performance. Additionally, this role will collaborate with cross-functional teams, including Customer Success, Sales, IT, and Data Analytics, to enha...
Posted 5 months ago
5.0 - 7.0 years
5 - 13 Lacs
Hyderabad
Hybrid
SCOPE OF THE ROLE : Our Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik.IO). KEY RESPONSIBILITIES In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Bus...
Posted 5 months ago
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