110 Crm Analytics Jobs - Page 5

SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network I Areas of Work: SAP ISU device management | Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

The Salesforce Developer will be responsible for configuring, customizing, and maintaining Salesforce applications to meet business needs.

exp. in customer analysis & campaign performance,Great SQL & Power BI skills,Familiar with CRM platforms & campaign analytics - coming from a retail background Interested in using AI to enhance insights and decision-making

About the Client Our client is an integrated growth and transformation partner to the worlds leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Job Title: CRM Analytics & Salesforce Specialist Work Location: Pune, Mumbai, Bangalore, Gurgaon, Chennai, Coimbatore Work Mode: Hybrid Job Type: Full Time Job Summary We are seeking a skilled CRM Analytics & Salesforce Specialist to drive data-driven decision-making and optimize our Salesforce processes. The ideal candidate will have deep expertise in CRM Analytics, Salesforce administration, and data visualization to support the business. This role requires strong analytical skills, technical proficiency, and business acumen to translate data insights into actionable strategies. Role & Responsibilities Develop and implement CRM analytics to support key stakeholders. Utilize Salesforce CRM Analytics to extract, manipulate, and analyze data to support business processes and decision-making. Create dashboards, reports, and visualizations using Salesforce Analytics and other BI tools. Build predictive models for data visualization to identify areas of core focus for our Sales teams Collaborate with cross-functional teams to understand data requirements and deliver customized data solutions. Collaborate with IT and business stakeholders to customize Salesforce workflows, automation, and integrations. Perform data cleaning, transformation, and validation to ensure data accuracy and integrity. Analyze customer data, sales performance, and market trends to provide actionable insights. Ensure proper data governance, compliance, and security protocols within Salesforce. Conduct data analysis to identify trends, patterns, and opportunities for improvement. Present data findings and insights to stakeholders in a clear and concise manner. Support ad-hoc data requests and provide analytical support for various projects. Stay up to date with industry trends and best practices in data analytics and visualization. Develop and maintain interactive dashboards and reports using Tableau and Power BI to provide actionable insights to stakeholders Required Skills, Abilities, & Qualifications Bachelor’s degree in Data Science, Information Systems, Business or a related field. Proven experience in CRM analytics and Salesforce administration. Proficiency in Salesforce Lightning, Salesforce Analytics, and data visualization tools. Strong SQL skills for querying, data extraction, transformation, and analysis. Familiarity with AI and predictive analytics within CRM platforms. Excellent problem-solving skills with the ability to translate business needs into technical solutions. Strong communication skills with the ability to present insights and convey complex findings to non-technical stakeholders. Ability to work independently and collaboratively in a fast-paced, deadline-driven environment Education Qualification Bachelor’s degree in computer science

About The Role The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Senior Process Manager Roles and responsibilities: Understand the business model on why things are the way they are, ask relevant questions and get them clarified. Breakdown complex problems in small solvable components, to be able to identify problem areas in each component. Conduct cost/benefit analysis and feasibility studies for proposed projects to aid in decision-making. Facilitate the implementation of new or improved business processes and systems. Coordinate with business stakeholders to identify gaps in data, processes and suggest process improvements. Understand and follow the project roadmap, plan data availability and coordinate with the execution team to ensure a successful execution of projects. Prescribe suitable solutions with an understanding in limitations of toolsets and available data. Manage procurement of data from various sources and perform data audits. Fetch and analyze data from disparate sources and drive meaningful insights. Provide recommendations on the business rules for effective campaign targeting. Interpret analytical results and provide insights; present key findings and recommended next steps to clients. Develop tangible analytical projects; communicate project details to clients and internal delivery team via written documents and presentations, in forms of specifications, diagrams, and data/process models. Audit deliverables ensuring accuracy by critically examining the data and reports against requirements. Collaborate on regional/global analytic initiatives and localize inputs for country campaign practices. Actively work on audience targeting insights, optimize campaigns and improve comm governance. Technical and Functional Skills: Must Have BS/BA degree or equivalent professional experience required Degree. Minimum 7+ years of professional experience in advanced analytics for a Fortune 500-scale company or a prominent consulting organization. Experience inData Extraction tools, Advanced Excel, CRM Analytics, Campaign Marketing, and Analytics knowledge- Campaign Analytics. Strong in numerical and analytical skills. Strong in Advanced Excel (prior experience with Google sheets is an added plus) Strong analytical and storytelling skills; ability to derive relevant insights from large reports and piles of disparate data. Comfortable working autonomously with broad guidelines. Passion for data andanalytics for marketing and eagerness to learn. Excellent communications skills, both written and spoken; ability to explain complex technical concepts in plain English. Ability to manage multiple priorities and projects, aligning teams to project timelines and ensuring quality of deliverables. Work with business teams to identify business use cases and develop solutions to meet these needs using analytical approaches. Manage regular reporting and ad-hoc data extract from other departments. Knowledge on analyzing digital campaigns and the tools/technologies of performance marketing. Experience with Google sheet/Excel. Good To Have Hands-on experience in digital marketing and/or 1:1 marketing in any channel; expert level knowledge in database marketing and CRM. Working knowledge in data visualization tools (Tableau, QlikView, etc.). Working knowledge of analytical/statistical techniques. Experience in Hadoop environment- Hive, Presto is a plus. Experience in Python/R. Previous consulting experience is a definite plus.

About The Role The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Senior Process Manager Roles and responsibilities: Understand the business model on why things are the way they are, ask relevant questions and get them clarified. Breakdown complex problems in small solvable components, to be able to identify problem areas in each component. Conduct cost/benefit analysis and feasibility studies for proposed projects to aid in decision-making. Facilitate the implementation of new or improved business processes and systems. Coordinate with business stakeholders to identify gaps in data, processes and suggest process improvements. Understand and follow the project roadmap, plan data availability and coordinate with the execution team to ensure a successful execution of projects. Prescribe suitable solutions with an understanding in limitations of toolsets and available data. Manage procurement of data from various sources and perform data audits. Fetch and analyze data from disparate sources and drive meaningful insights. Provide recommendations on the business rules for effective campaign targeting. Interpret analytical results and provide insights; present key findings and recommended next steps to clients. Develop tangible analytical projects; communicate project details to clients and internal delivery team via written documents and presentations, in forms of specifications, diagrams, and data/process models. Audit deliverables ensuring accuracy by critically examining the data and reports against requirements. Collaborate on regional/global analytic initiatives and localize inputs for country campaign practices. Actively work on audience targeting insights, optimize campaigns and improve comm governance. Technical and Functional Skills: Must Have BS/BA degree or equivalent professional experience required Degree. Minimum 8-10 years of professional experience in advanced analytics for a Fortune 500-scale company or a prominent consulting organization. Experience inData Extraction tools, Advanced Excel, CRM Analytics, Campaign Marketing, and Analytics knowledge - Campaign Analytics. Strong in numerical and analytical skills. Strong in Advanced Excel (prior experience with Google sheets is an added plus) Strong analytical and storytelling skills; ability to derive relevant insights from large reports and piles of disparate data. Comfortable working autonomously with broad guidelines. Passion for data andanalytics for marketing and eagerness to learn. Excellent communications skills, both written and spoken; ability to explain complex technical concepts in plain English. Ability to manage multiple priorities and projects, aligning teams to project timelines and ensuring quality of deliverables. Work with business teams to identify business use cases and develop solutions to meet these needs using analytical approaches. Manage regular reporting and ad-hoc data extract from other departments. Knowledge on analyzing digital campaigns and the tools/technologies of performance marketing. Experience with Google sheet/Excel. Good To Have Hands-on experience in digital marketing and/or 1:1 marketing in any channel; expert level knowledge in database marketing and CRM. Working knowledge in data visualization tools (Tableau, QlikView, etc.). Working knowledge of analytical/statistical techniques. Experience in Hadoop environment- Hive, Presto is a plus. Experience in Python/R. Previous consulting experience is a definite plus.

About The Role The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Senior Process Manager Roles and responsibilities: Understand the business model on why things are the way they are, ask relevant questions and get them clarified. Breakdown complex problems in small solvable components, to be able to identify problem areas in each component. Conduct cost/benefit analysis and feasibility studies for proposed projects to aid in decision-making. Facilitate the implementation of new or improved business processes and systems. Coordinate with business stakeholders to identify gaps in data, processes and suggest process improvements. Understand and follow the project roadmap, plan data availability and coordinate with the execution team to ensure a successful execution of projects. Prescribe suitable solutions with an understanding in limitations of toolsets and available data. Manage procurement of data from various sources and perform data audits. Fetch and analyze data from disparate sources and drive meaningful insights. Provide recommendations on the business rules for effective campaign targeting. Interpret analytical results and provide insights; present key findings and recommended next steps to clients. Develop tangible analytical projects; communicate project details to clients and internal delivery team via written documents and presentations, in forms of specifications, diagrams, and data/process models. Audit deliverables ensuring accuracy by critically examining the data and reports against requirements. Collaborate on regional/global analytic initiatives and localize inputs for country campaign practices. Actively work on audience targeting insights, optimize campaigns and improve comm governance. Technical and Functional Skills: Must Have BS/BA degree or equivalent professional experience required Degree. Minimum 8-10 years of professional experience in advanced analytics for a Fortune 500-scale company or a prominent consulting organization . Experience in Data Extraction tools, A dvanced Excel, CRM Analytics, Campaign Marketing, and Analytics knowledge - Campaign Analytics . Strong in numerical and analytical skills. Strong in Advanced Excel (prior experience with Google sheets is an added plus) Strong analytical and storytelling skills; ability to derive relevant insights from large reports and piles of disparate data. Comfortable working autonomously with broad guidelines. Passion for data andanalytics for marketing and eagerness to learn. Excellent communications skills, both written and spoken; ability to explain complex technical concepts in plain English. Ability to manage multiple priorities and projects, aligning teams to project timelines and ensuring quality of deliverables. Work with business teams to identify business use cases and develop solutions to meet these needs using analytical approaches. Manage regular reporting and ad-hoc data extract from other departments. Knowledge on analyzing digital campaigns and the tools/technologies of performance marketing. Experience with Google sheet/Excel. Good To Have Hands-on experience in digital marketing and/or 1:1 marketing in any channel; expert level knowledge in database marketing and CRM. Working knowledge in data visualization tools (Tableau, QlikView, etc.). Working knowledge of analytical/statistical techniques. Experience in Hadoop environment- Hive, Presto is a plus. Experience in Python/R. Previous consulting experience is a definite plus.

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities: Understand the business model on why things are the way they are, ask relevant questions and get them clarified Breakdown complex problems in small solvable components, to be able to identify problem areas in each component Conduct cost/benefit analysis and feasibility studies for proposed projects to aid in decision-making Facilitate the implementation of new or improved business processes and systems Coordinate with business stakeholders to identify gaps in data, processes and suggest process improvements Understand and follow the project roadmap, plan data availability and coordinate with the execution team to ensure a successful execution of projects Prescribe suitable solutions with an understanding in limitations of toolsets and available data Fetch and analyze data from disparate sources and drive meaningful insights Provide recommendations on the business rules for effective campaign targeting Interpret analytical results and provide insights; present key findings and recommended next steps to clients Develop tangible analytical projects; communicate project details to clients and internal delivery team via written documents and presentations, in forms of specifications, diagrams, and data/process models Audit deliverables ensuring accuracy by critically examining the data and reports against requirements Collaborate on regional/global analytic initiatives and localize inputs for country campaign practices Actively work on audience targeting insights, optimize campaigns and improve comm governance Technical and Functional Skills: B Tech / BE / BSc / MBA degree or equivalent professionalDegreewith 10+ years of experience in marketing analytics or performance marketing professional experience in advanced analytics for a Fortune 500-scale company or a prominent consulting organization Reporting - Data Extraction tools, Advanced Excel, CRM Analytics, Campaign Performance Marketing, Analytics knowledge- Campaign Analytics Strong in numerical and analytical skills. Strong in Advanced Excel (prior experience with Google sheets is an added plus) 10 years of relevant experience in analytical and storytelling skills; ability to derive relevant insights from large reports and piles of disparate data Very Strong in SQL execution Advanced knowledge in using Power Bi reporting tool Experience in marketing analytics or performance marketing, concepts around campaign operations shall be clear like how does a paid media marketing works, campaigns acquisition, reactivations, cross-selling, brand awareness, measure and optimize the campaigns etc., Comfortable working autonomously with broad guidelines Passion for data andanalytics for marketing and eagerness to learn Excellent communications skills, both written and spoken; ability to explain complex technical concepts in plain English Ability to manage multiple priorities and projects, aligning teams to project timelines and ensuring quality of deliverables Work with business teams to identify business use cases and develop solutions to meet these needs using analytical approaches Manage regular reporting and ad-hoc data extract from other departments. Knowledge on analyzing digital campaigns and the tools/technologies of performance marketing Experience with Google sheet/Excel Hands-on experience in digital marketing and/or 1:1 marketing in any channel; expert level knowledge in campaign performance marketing and CRM MMM, A/B testing, attribution modeling is a plus Working knowledge of analytical/statistical techniques Experience in Hadoop environment- Hive, Presto is a plus Experience in Python/R

ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.

Responsibilities : - Research and identify qualified sales leads through cold calling, networking, referrals, and social media - Manage lead generation campaigns and nurture leads through the sales funnel - Give presentations to prospective clients showcasing our services and solutions - Assess client needs and present suitable proposals and quotes - Negotiate and close deals and achieve individual sales targets - Build and maintain strong relationships with new and existing clients - Conduct market research to identify new business opportunities - Prepare weekly/monthly reports on sales progress and forecasts Requirements : - 1-2 years experience in a business development or client facing sales role - Knowledge of lead generation, sales processes, and pipeline management - Excellent communication and presentation skills - Ability to build rapport with potential clients - Persuasive negotiation skills and ability to close deals - Proficiency in CRM platforms and MS Office - Goal-oriented with strong organizational skills - B.Tech/B.E. degree or Business Administration preferred