7 Crm Analyst Jobs

The opportunity: We are seeking a CRM Analyst to manage and optimize our Salesforce platform, ensuring it aligns with business objectives and enhances customer relationship management processes. The CRM Analyst will work closely with sales, marketing, and customer support teams to provide actionable in-sights, streamline workflows and improve the overall Salesforce visibility. How you ll make an impact: Configure, maintain, and manage the Salesforce platform to meet organizational needs. Analyze Salesforce data to provide insights and recommendations that drive sales and marketing strategies. Develop and maintain dashboards and reports to track key performance indicators (KPIs) for sales, marketing, and customer support teams. Monitor CRM usage and user activity, identifying areas for improvement or training. Collaborate with cross-functional teams to understand business processes and suggest enhancements within Salesforce. Implement solutions to streamline workflows, improve efficiency, and enhance the user experience. Support integration of Salesforce with other business tools and platforms. Provide training and support to Salesforce users to maximize platform adoption and effectiveness. Troubleshoot and resolve user issues, escalating as needed. Document processes, best practices, and training materials. Work with leadership to align CRM strategies with business objectives. Identify trends and opportunities to enhance customer relationships and improve sales effectiveness. Stay updated on Salesforce features, updates, and industry best practices to recommend improvements. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelor s degree in business, Information Systems, or a related field. 4+ years of experience as a Salesforce Administrator or Analyst (desirable) or a relevant role experience Proficiency in Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Ability to work independently and manage multiple projects simultaneously. Strong analytical skills with experience in data analysis and reporting tools. Excellent communication and interpersonal skills. Salesforce Administrator Certification is highly desirable. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

As the Customer & CRM Analyst, you will be responsible for analyzing customer data and drive the CRM agenda, ensuring an effective utilization of CRM data to enhance customer relationships, improve customer experience and drive business growth. Your role involves overseeing data management, implementing CRM strategies based on Global guidelines and collaborating with cross-functional teams to leverage customer data for targeted marketing campaigns and personalized customer interactions across paid and owned activities. In addition, you will play a key role in optimizing customer engagement, retention, and loyalty through the effective use of CRM tools and analytics. You have strong consumer and customer focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, customer behaviour and how that impacts customer experience & engagement and future business value. As an experienced analyst, you enjoy working on a strategic level with data and visualization to perform your analysis and reporting, turning insights into actions and presenting your findings and recommendation in a clear way to stakeholders across functions. Key responsibilities You optimize customer engagement and satisfaction with CRM data by identifying trends and opportunities by analyzing and visualizing customer data to gain insight into customer behavior, preferences, and interactions with the company. Drive customer acquisition and retention tactics by developing and implementing CRM strategies aligned with business goals using global CRM capabilities, collaborating with Strategy & planning and Omni Sales teams. Improve customer experiences and engagement together with cross-functional teams, utilizing global frameworks to analyze, identify and drive customers through the customer journey. You can identify opportunities to reach our target customers better and drive incremental sales by tracking KPIs related to CRM activities. Support the strategic direction and set new long-term goals with identifying how we are tracking performance, specifically understanding the health of the customer base and how that feeds into the overall diagnosis. Please click here for complete role description To be successful in the role as Customer & CRM Analyst, you should have strong brand and commercial focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer,

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Revenue Operations (RevOps) Analyst for a leading B2B company. Job Title: Revenue Operations (RevOps) Analyst Location: Remote (Hyderabad candidates preferred) Experience: 3-5 Years Work Timings: US EST Shift (Night Shift in India) Key Responsibilities: Sales & Funnel Analytics Analyze the complete lead-to-revenue funnel to identify trends, conversion rates, and areas for improvement. Develop and maintain sales forecasting models to predict revenue outcomes accurately. Design and implement marketing attribution models (e.g., first-touch, multi-touch) to measure campaign effectiveness. Reporting & Dashboarding Build and manage performance dashboards in HubSpot for sales, marketing, and customer success teams. Translate complex data into clear, actionable insights for stakeholders at all levels. Report on key RevOps metrics, including pipeline velocity, customer lifetime value, and sales cycle length. Process Optimization Identify bottlenecks and inefficiencies in the sales and marketing processes. Collaborate with teams to recommend and implement data-driven solutions and process improvements within the CRM. Ensure data accuracy and consistency across the revenue technology stack. Requirements: Experience: 3-5 years of experience in Revenue Operations (RevOps), Sales Operations, or CRM analytics. Certifications (Preferred): HubSpot Reporting Certification Sales Hub Software Certification Revenue Operations Certification Skills: Proven skills in analyzing lead funnel metrics, building forecasts, and setting up marketing attribution. Prior work experience with subscription-based, media, or B2B companies is a significant advantage. Must be willing and able to work full-time during the US EST time zone. Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, REVOPS ANALYST, 4 YEARS, 30 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards, Team Hungry Bird

As the Customer & CRM Analyst, you will be responsible for analyzing customer data and drive the CRM agenda, ensuring an effective utilization of CRM data to enhance customer relationships, improve customer experience and drive business growth. Your role involves overseeing data management, implementing CRM strategies based on Global guidelines and collaborating with cross-functional teams to leverage customer data for targeted marketing campaigns and personalized customer interactions across paid and owned activities. In addition, you will play a key role in optimizing customer engagement, retention, and loyalty through the effective use of CRM tools and analytics. You have strong consumer and customer focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, customer behaviour and how that impacts customer experience & engagement and future business value. As an experienced analyst, you enjoy working on a strategic level with data and visualization to perform your analysis and reporting, turning insights into actions and presenting your findings and recommendation in a clear way to stakeholders across functions. Key responsibilities You optimize customer engagement and satisfaction with CRM data by identifying trends and opportunities by analyzing and visualizing customer data to gain insight into customer behavior, preferences, and interactions with the company. Drive customer acquisition and retention tactics by developing and implementing CRM strategies aligned with business goals using global CRM capabilities, collaborating with Strategy & planning and Omni Sales teams. Improve customer experiences and engagement together with cross-functional teams, utilizing global frameworks to analyze, identify and drive customers through the customer journey. You can identify opportunities to reach our target customers better and drive incremental sales by tracking KPIs related to CRM activities. Support the strategic direction and set new long-term goals with identifying how we are tracking performance, specifically understanding the health of the customer base and how that feeds into the overall diagnosis. To be successful in the role as Customer & CRM Analyst, you should have strong brand and commercial focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, customer behaviour and how that impacts customer experience & engagement and future business value. What you need to succeed : Marketing, market research or business degree/relevant qualifications. Strong analytical skills and proficiency in data analysis tools and statistical techniques. Self-motivated, detail and result-oriented problem solver with strong business sense to be able to put insights into the right context. Ability to translate insights into actionable strategies and support cross-functional teams in decision making with the ability to drive recommendations through to key stakeholders. Effective collaborator with strong stakeholder management and communication skills to convey analysis findings and recommendations.

As the Customer & CRM Analyst, you will be responsible for analyzing customer data and drive the CRM agenda, ensuring an effective utilization of CRM data to enhance customer relationships, improve customer experience and drive business growth. Your role involves overseeing data management, implementing CRM strategies based on Global guidelines and collaborating with cross-functional teams to leverage customer data for targeted marketing campaigns and personalized customer interactions across paid and owned activities. In addition, you will play a key role in optimizing customer engagement, retention, and loyalty through the effective use of CRM tools and analytics. You have strong consumer and customer focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, customer behaviour and how that impacts customer experience & engagement and future business value. As an experienced analyst, you enjoy working on a strategic level with data and visualization to perform your analysis and reporting, turning insights into actions and presenting your findings and recommendation in a clear way to stakeholders across functions. Key responsibilities You optimize customer engagement and satisfaction with CRM data by identifying trends and opportunities by analyzing and visualizing customer data to gain insight into customer behavior, preferences, and interactions with the company. Drive customer acquisition and retention tactics by developing and implementing CRM strategies aligned with business goals using global CRM capabilities, collaborating with Strategy & planning and Omni Sales teams. Improve customer experiences and engagement together with cross-functional teams, utilizing global frameworks to analyze, identify and drive customers through the customer journey. You can identify opportunities to reach our target customers better and drive incremental sales by tracking KPIs related to CRM activities. Support the strategic direction and set new long-term goals with identifying how we are tracking performance, specifically understanding the health of the customer base and how that feeds into the overall diagnosis. Please click here for complete role description To be successful in the role as Customer & CRM Analyst, you should have strong brand and commercial focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, custome

Zensar Technologies is looking for Validation Engineer CE/CRM - Analyst to join our dynamic team and embark on a rewarding career journey. Develop and execute validation protocols, test plans, and procedures for new and existing products, processes, and equipment in accordance with regulatory requirements and industry standardsConduct risk assessments and identify critical process parameters to ensure product quality and patient safetyLead cross- functional teams in the development and execution of validation activitiesProvide technical expertise and support to other departments, including R&D, manufacturing, and quality assurance, to ensure successful product launches and continuous improvement of product qualityReview and approve validation documentation, including protocols, reports, and deviationsEnsure compliance with FDA regulations, ISO standards, and other applicable regulations and standardsIdentify and implement process improvements to increase efficiency and effectiveness of validation activitiesParticipate in audits and inspections by regulatory agencies and customersStrong project management skills and ability to lead cross- functional teamsExcellent written and verbal communication skills

In our always on world, we believe its essential to have a genuine connection with the work you do. CommScope is looking to add a CRM Analyst to our RUCKUS team based in Bengaluru, INDIA. How Youll Help Us Connect the World: We are seeking a highly skilled and experienced Salesforce Administrator to join our team. The ideal candidate will have extensive experience with Salesforce Service Cloud and Experience Cloud platforms, as well as relevant Salesforce certifications. This role will be responsible for managing and optimizing our Salesforce environment to support our customer success operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud and Experience Cloud platforms. Configure and customize Salesforce applications to meet business requirements. Manage user roles, profiles, permissions, and security settings. Develop and implement workflows, validation rules, and process automation. Perform data management tasks, including data imports, exports, and data cleansing. Collaborate with cross-functional teams to gather requirements and design solutions. Provide training and support to Salesforce users. Monitor system performance and troubleshoot issues. Stay up-to-date with Salesforce releases and new features. Qualifications: Minimum of 3 years of experience as a Salesforce Administrator. Extensive experience with Salesforce Service Cloud and Experience Cloud platforms. Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Service Cloud Consultant. Strong understanding of Salesforce best practices and functionality. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Skills: Experience with Salesforce Lightning. Knowledge of Apex, Visualforce, and Salesforce APIs. Experience with third-party integrations and AppExchange products. What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / locale=en_US