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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Data Quality Assurance Specialist, your role involves conducting quality assurance reviews by listening to care management support phone calls, reviewing call quality assessments, and ensuring data recording and gathering align with regulatory requirements and internal policies. You will be responsible for maintaining tracking tools to log audit results, identifying areas of non-compliance, and suggesting improvements. Additionally, you will evaluate and analyze aggregate quality performance data and assist in creating and revising audit tools to enhance audit effectiveness. Your key responsibilities will include training care management teams on identified gaps from quality assessments...
Posted 1 week ago
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