325 Crestron Jobs - Page 10

ROLE : SENIOR COMMISSIONING ENGINEER ​ EXPERIENCE : 5-6 years ​ LOCATION : CHENNAI ​ - Building Management Systems (BMS) : Smart solutions for energy efficiency and automation. ​ - IoT & Automation : Integrating the latest technologies to enhance operational control. ​ - Software & Digital Transformation : Custom solutions to drive business growth and efficiency ​ K ey Responsibilities: ∙ Configure and program KNX systems using ETS software. ∙ Commission and test lighting, HVAC, blinds, and other automation devices. ∙ Read wiring diagrams and technical drawings. ∙ Troubleshoot and resolve installation or system issues. ∙ Ensure proper integration with third-party protocols (e.g., BACnet, Modbus). ∙ Provide documentation and user training. ∙ Coordinate with project and site teams. ∙ Support after-sales service and maintenance.​S K ILLS NEEDED​ ∙ KN X Partner Certification ( mandatory). ∙ Proficient in ET S5/ETS6 software. ∙ Good understanding of electrical wiring and schematics. ∙ Knowledge of BA Cnet, Modbus, or DALI protocols ( preferred). ∙ Experience in KNX system commissioning (minimum 2 years preferred). ∙ Strong troubleshooting and problem-solving skills. ∙ Good communication and coordination abilities. ∙ Willing to travel to project sites. ∙ Knowledge of Control4 or Crestron systems is an added advantage.

- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3015067

Be a part of People's Company and kick start your career and decide "What's Your Next." Cavitak is a Value Added Technology Distribution Company, with our Head Office situated in Ahmedabad, Gujarat. Our valuable team operates across PAN India, and our work is divided into various verticals, with distribution being our major focus. Role Description: Prepare proposals based on the Design Basis Report (DBR) or client requirements. Generate Bill of Quantities (BOQ), Compliance Statements, System Descriptions, and Schematic Drawings. Develop and present customized Audio Visual (AV) system solutions using brands like Crestron, Vestel, AET, EV, and Bosch. Conduct demonstrations of AV solutions to clients, effectively showcasing features and benefits. Respond to RFPs (Request for Proposals) and RFQs (Request for Quotations) by preparing detailed technical responses. Provide pre- and post-sales technical support to sales and technical staff. Communicate and interact effectively with internal employees, clients, and colleagues. Who are we looking for? 2+ years of experience in Audio Visual (AV) or related fields. Strong technical proficiency with effective communication and interpersonal skills. Knowledge of market trends, competitor offerings, and industry regulations impacting AV systems

About Astreya: Astreya is a leading global IT services provider, delivering cutting-edge solutions to some of the world's most innovative companies. We empower our clients to achieve their business objectives by providing expert support across various IT domains, including AV, managed services, infrastructure, and more. We are looking for a highly skilled and passionate individual to join our growing team and contribute to our commitment to excellence. Position Summary: Astreya is seeking an experienced and highly knowledgeable individual to act as a Subject Matter Expert (SME) within our organization. This role will be instrumental in supporting and developing our AV practice, leveraging a strong background in managed AV services, AV integration, remote monitoring (vNOC), and AV design. The ideal candidate will also possess a foundational understanding of data analytics and Business Intelligence (BI) to drive informed decision-making and continuous improvement within our AV offerings. Key Responsibilities: AV Practice Development & Support: Act as a primary Subject Matter Expert (SME) for all aspects of Astreya's AV practice, providing guidance and support to internal teams and external clients. Contribute to the development and refinement of AV service offerings, best practices, and standard operating procedures (SOPs). Assist in the creation of technical documentation, training materials, and sales enablement content related to AV solutions. Stay current with emerging AV technologies, industry trends, and competitive landscapes. Managed AV Services & Remote Monitoring (vNOC): Provide expert-level support and guidance on the delivery of managed AV services, ensuring high client satisfaction and operational efficiency. Deep understanding of AV remote monitoring tools and strategies, including the setup and operation of a virtual Network Operations Center (vNOC) for proactive issue resolution. Advise on and troubleshoot complex AV systems remotely, identifying potential issues before they impact operations. AV Design & Integration: Leverage strong experience in AV system design and integration, including understanding of signal flow, room acoustics, lighting, and control systems. Provide technical oversight and guidance on AV integration projects, ensuring adherence to design specifications and industry standards. Collaborate with design and engineering teams on complex AV solutions for various environments (e.g., conference rooms, auditoriums, collaboration spaces). Data & Business Intelligence (BI): Possess a fundamental understanding of data collection, analysis, and reporting within the AV context. Ability to interpret AV-related data to identify trends, optimize performance, and inform service improvements. Contribute to the development of key performance indicators (KPIs) and metrics for AV services, potentially leveraging BI tools for visualization and reporting. Troubleshooting & Problem Solving: Act as an escalation point for complex AV technical issues, providing advanced troubleshooting and resolution. Develop and implement strategies for proactive problem identification and prevention. Client & Stakeholder Engagement: Interface with clients to understand their AV needs, provide technical recommendations, and build strong relationships. Collaborate effectively with cross-functional teams, including sales, operations, and engineering. Required Qualifications: Bachelor's degree in a relevant field (e.g., Audiovisual Technology, Electronics, Computer Science, or equivalent practical experience). 7+ years of progressive experience in the Audio Visual industry, with a significant focus on: Managed AV Services. AV Systems Integration. AV Remote Monitoring and vNOC operations. AV System Design. Proven experience as a Subject Matter Expert (SME) in AV. Strong understanding of network protocols and their application in AV environments (TCP/IP, Dante, AVB, etc.). Familiarity with various AV control systems (e.g., Crestron, Extron, AMX) and video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet). Basic understanding of data analytics and Business Intelligence (BI) concepts, with the ability to interpret data and contribute to reporting. Excellent communication, interpersonal, and presentation skills. Strong problem-solving abilities and a proactive approach to technical challenges. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: Industry certifications such as CTS, CTS-D, CTS-I, ITIL, PMP. Experience with specific AV monitoring platforms and tools. Proficiency in data visualization tools (e.g., Tableau, Power BI). Experience working in a managed services provider (MSP) environment.

We're urgently hiring !!! Job Title : Sr. Av Specialist Experience: 5+Years AV Equipment Location : Hyderabad We are seeking a highly skilled and experienced Senior AV Specialist to join our team in Hyderabad. Who will be responsible for the design, installation, operation, maintenance, and troubleshooting of a wide range of audio-visual systems for corporate meetings, events, and facility-wide installations. This role requires deep technical expertise in AV technologies, exceptional problem-solving abilities, and a commitment to delivering seamless and high-quality AV experiences. Roles & Responsibilities: • Developing overall understanding of customer’s requirements and solution capabilities. • Installation on AV Equipment – Creston, Polycom, Extron, QSC, Krammer and provide the technical solution accordingly. • The role requires working closely with the Customer Team and leveraging Internal and OEM’s technical team to ensure smooth closure of technical solution. • Liasioning, developing and managing relations with customers at all levels • Prepare & make presentations, Demonstration and Engage and lead business meetings. • Providing collaterals/generating proposal on time • Involved in preparing scope-of-work POCs and POV. • Functional scoping of RFP’s & RFI’s. Skill Set Required: Hands of Experience on AV Devices like Crestron, Kramer, AMX, Polycom, Tandberg, Video Wall Designed, Integration of Projectors/AV/TV/Video Conferencing Devices, Splitters. Amplifiers. MIC, AutoCAD Knowledge, Programming. If Interested or have any reference please share resume on below mentioned mail id - flavia.viegas@konverge.co.in

Responsibilities: * Provide remote AV support using Crestron, Extron, Polycom, and Digital Signage tools. * Troubleshoot audio visual issues with AV systems engineers on-site.

Job description - Application Engineer (Audio Video) Company Description Alphatec Audio Video Pvt Ltd ( www.alphatec.co.in), based in the Mumbai Metropolitan Region, is a leading distribution house for world-class professional audio and video equipment across India. We are proud to be the exclusive partner of industry-leading AV brands worldwide. At Alphatec, we collaborate with brands dedicated to delivering the most truthful sound and visuals, providing integrated AV solutions tailored to our clients' needs. Known for our reliability, cost-effectiveness, and premium solutions, we deliver excellence at scale. Location: Mumbai, Bengaluru & Gurugram Role & Responsibilities Demonstrate audio products from Alphatecs portfolio to potential clients. Conduct product training sessions for end-users and distributors to support the sales team. Collaborate with system integrators during audio system commissioning. Optimize installed systems to ensure peak performance. Provide remote support to system integrators as needed. Qualifications Minimum 3 years of relevant experience. Graduate with a diploma/degree in Sound Engineering or Audio Engineering. Q-SYS certification preferable. Biamp Certified Programmer preferable. Experience in conference room setup, project handling, and programming. Knowledge of control systems such as AMX and Crestron is preferable. Expertise in DSP programming for brands like ClearOne, Biamp, Xilica, etc. preferable. Interested candidate may share their resume at either jibonjyoti@alphatec.co.in or hr@alphatec.co.in

We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise in: Cloud services (Azure, AWS) Microsoft Intune , Jamf , Office 365 Admin Center , Exchange Okta , SailPoint , Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV , VOIP , LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft course: MCSA/MCSE Required skills: Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification : Any Graduation. For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice

Job Description Manager, Collaboration Specialist The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview: IT Collaboration Services seeks a candidate for the Video Product Service Team to provide expert level technical abilities for administration of Our company's video conferencing tools with platforms such as Teams, WebEx, and Zoom. The Collaboration Services (UC) Technical Analyst will focus on design, operation, and management of Microsoft Team rooms and is responsible for leading the growth, administration, configuration, troubleshooting and integrity of collaboration services and related components, extending from on-premises to those in M365 tenant or other cloud services. You will work with the Product Owner and extended team to support and implement Microsoft Teams Roadmap. You will provide technical and subject matter expertise for M365 services concentration in Microsoft Teams and other collaboration related tools. What will you do in this role: Experience with video including: Knowledge and hands on experience and support with Cisco, Poly, HP, Crestron, and Microsoft MTR equipment Experience with MS Teams and M365 services Experience in MS Teams deployment, transition, and underlying architecture Knowledge and hands on experience and support with CVI Working knowledge and understanding of digital signage deployments and familiarity with cloud CMS providers, such as Appspace Knowledge and hands on support of MS Teams, WebEx, and Zoom Maintain systems and documentation as needed for audits and compliance Work alongside unified communication services team members to help define the future direction of our company's collaboration services Create and update Visio diagrams as needed Must be able to trouble shoot VTC equipment Knowledge and hands on experience and support with Crestron solutions Managing UC interconnections with other key infrastructure technologies such as SIP services, Office 365, Exchange, Active Directory, Azure AD, SharePoint, and Audio-Visual Capable of translating business requirements into technical solutions Experience in planning, documenting, and implementing small to large-scale audio-visual facility projects with multiple dependencies Experience with Voice including: Provide Tier 2 support to users for telephony technologies (Ms Teams external calling and Cisco Call manager). Interact directly with the business to assist in providing direction on appropriate usage of telephony services. Ability to work directly with internal customers and troubleshoot IP Telephony incidents. Experience with Webcasting including: Support all in-person and remote webcasts from pre-production, production, and post-production Provide direction regarding scheduling and location staffing at a given site or off-site venue - Ensure that the assigned webcast is appropriately staffed, has sufficient technical resources in place, and is error-free Set up and operate video and audio production equipment, including operation of Intrado/Notified platforms Complete all post-production prior to leaving the site to ensure rapid turnaround time of deliverables. Act as both the main client contact and technical contact for all webcasts assigned Lead the webcast event team in performing video production (camera operation, technical directing, video playback, switching), audio production (microphone, teleconference, multi-language feeds, etc.), floor manager, encoding support, and any additional production requirements based on project requirements Coordinate the receipt and distribution of the presentation slide deck as required for the event Troubleshoot and implement new software and upgrades into production environment Troubleshoot and provide minor repairs when needed Train and participate in training with webcast team members on new processes, equipment, etc. on an as-needed basis Experience with Web conferencing including: Providing MS Teams Support: Assist users with MS Teams features, including chat, meetings, and file sharing Meeting Consultation: Offer guidance on setting up and managing MS Teams meetings, webinars, and other virtual events Technical Troubleshooting: Resolve technical issues related to MS Teams and ensure smooth operation during meetings User Training: Conduct training sessions to help users understand and utilize MS Teams effectively What should you have: Experience with Microsoft Teams Rooms strongly preferred At least 5 years in a video conferencing role including meeting and event support Experience with video collaboration services and technologies from vendors such as: Neat, Poly, Cisco, MS Teams, Crestron, WebEx, Zoom, etc. Experience with Cisco Telepresence endpoints Proven technical integration experience within multi-vendor conferencing environments including Teams, WebEx, Zoom, and other cloud and vendor technologies Able to work independently, while at the same time demonstrating a collaborative and teamwork style Ability to conduct short-and long-term planning to meet current and future collaborative requirements Ability to work with a wide array of stakeholders, including senior management, vendors, technical staff and end users and effectively articulate and present ideas Experience supporting executive meetings in boardrooms and comfortable interacting with the executive’s Great interpersonal skills and passion to build relationships within and across teams. A positive team player with excellent communication skills Experience with MS Teams administration and other web/audio collaboration platforms and services Strong infrastructure implementation and project deployment experience Understanding of network infrastructure running VoIP, QoS, SIP, H323, video conferencing and video streaming Strong analysis and problem-solving skills Assist in the development of roadmaps for video collaboration and audio visual Experience with IT Service Management platforms such as ServiceNow Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Availability Management, Capacity Management, Change Controls, Configuration Management (CM), Design Applications, Incident Management, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration, System Designs Preferred Skills: Job Posting End Date: 07/2/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R333936

Skill Set Required: Hands of Experience on AV Devices like Crestron, Kramer, AMX, Polycom, Tandberg, Video Wall Designed, Integration of Projectors/AV/TV/Video Conferencing Devices, Splitters. Amplifiers. MIC, AutoCAD Knowledge, Programming. Job Requirements: Experience of 5yrs+ AV Equipment AV Products or any other industry. Excellent verbal and written communication with convincing skill Good Presentation and Negotiation Skills. Knowledge of the competitive industry environment and spot business opportunities. Time Management and Planning skills. Roles & Responsibilities: Developing overall understanding of customer’s requirements and solution capabilities. Installation on AV Equipment – Creston, Polycom, Extron, QSC, Kramme and provide the technical solution accordingly. The role requires working closely with the Customer Team and leveraging Internal and OEM’s Technical team to ensure smooth closure of technical solution. Liasioning, developing and managing relations with customers at all levels Prepare & make presentations, Demonstration and Engage and lead business meetings. Providing collaterals/generating proposal on time Involved in preparing scope-of-work POCs and POV. Functional scoping of RFP’s & RFI’s. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Responsibilities: * Manage AV projects from planning to execution * Oversee Crestron, Extron, Polycom systems integration * Ensure compliance with AVIXA standards * Coordinate video conferencing solutions implementation

Greeting from Konverge Technologies Pvt Ltd !!! Job Requirements: Roles & Responsibilities: Strong knowledge of AV systems, wiring diagrams, and rack building. Developing overall understanding of customers requirements and solution capabilities. Installation on AV Equipment Crestron, Poly com, Extron, QSC, Krammer and provide the technical solution accordingly. The role requires working closely with the Customer Team and leveraging Internal and OEMs Technical team to ensure smooth closure of technical solution. Liasioning, developing and managing relations with customers at all levels Prepare & make presentations, Demonstration and Engage and lead business meetings. Providing collaterals/generating proposal on time Willingness to travel across project sites as needed. Involved in preparing scope-of-work POCs and POV. Experience - 5+ Years Location- Mumbai /Hyderabad Salary - Depends upon current CTC. Kindly Acknowledge with the JD. Interested candidate revert with your updated resume on forum.dave@konverge.co.in

Greetings from Akshaya Business IT Solutions ! Akshaya Business IT Solutions (ABIS) is end-to-end IT Business Solution Provider. Providing a broad range of services in Recruitment, Staffing services & Corporate training to many industries and domain through our innovative and customized solutions Akshaya offers an excellent working environment and exposure to a diverse range of clients, thus ensuring personal and professional growth hand-in- hand. We connect great people like you with great companies. We have excellent opportunity with leading MNC in < Chennai/Mumbai/Pune >. Please find the JD , if you are interested, please contact through call or mail Please login through this link ,in future if you are looking for job opportunities and you can also refer to your friends Detailshttps://chat.whatsapp.com/J67HBJrJJS1H77eGrhFeiO Position name : AV Engineer Experience : 1+Yrs Work Mode : Chennai/Mumbai/Pune, Work from Office Company : Akshaya IT Solutions Notice Period : Immediate to 15 Days Key responsibilities: Description: Audio Visual Engineer (AV Engineer) designs, installs, configures, maintains, and troubleshoots audio-visual systems in various environments, such as corporate offices, conference rooms, event spaces, and entertainment venues. They ensure that AV equipment meets user needs for presentations, video conferencing, live events, and other multimedia experiences. AV Engineer to install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, and control systems. Knowledge of PEXIP, Microsoft Teams, Pro AV systems with a minimum of 1-2 years industry experience and knowledge validating service accredited status for the Company and/or resources allocated to this Task Order for Cisco, Polycom, QSC, Kramer, Crestron, Xilica, Sennheiser as a minimum. Install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, & control systems. Configure H/W and S/W components, Callibrate systems for optimal performance, Troubleshoot and resolve technical issues, Provide regular maintenance and system upgrades, Offer user support & training as needed. Strong understanding of AV technologies and control systems, Familiarity with networking and IT basics (IP addressing, VLANs, etc.), Cable management and signal flow (HDMI, SDI, VGA, Fiber optics). Show more Show less

Audio Visual Engineer (AV Engineer) designs, installs, configures, maintains, and troubleshoots audio-visual systems in various environments, such as corporate offices, conference rooms, event spaces, and entertainment venues. They ensure that AV equipment meets user needs for presentations, video conferencing, live events, and other multimedia experiences. AV Engineer to install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, and control systems. Knowledge of PEXIP, Microsoft Teams, Pro AV systems with a minimum of 1-2 years industry experience and knowledge validating service accredited status for the Company and/or resources allocated to this Task Order for Cisco, Polycom, QSC, Kramer, Crestron, Xilica, Sennheiser as a minimum. Install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, & control systems. Configure H/W and S/W components, Callibrate systems for optimal performance, Troubleshoot and resolve technical issues, Provide regular maintenance and system upgrades, Offer user support & training as needed. Strong understanding of AV technologies and control systems, Familiarity with networking and IT basics (IP addressing, VLANs, etc.), Cable management and signal flow (HDMI, SDI, VGA, Fiber optics). Show more Show less

Project Engineer – AV (Audio-Visual) Job Description Job Title: Project Engineer – AV (Audio-Visual) Company: RKJ Electric Location: Rohini Sector 11, New Delhi Website: www.rkjelectric.com Contact: +91-8800949509 Job Type: Full-time Experience Required: 2–4 years in AV project execution Educational Qualification: B.Tech/B.E. in Electronics, AV, or IT; Diploma holders may also apply Salary: Competitive, based on experience and skillset About RKJ Electric: RKJ Electric is a leading system integrator specializing in Audio-Visual (AV) solutions, CCTV systems, solar energy solutions, and fire safety systems. We provide end-to-end solutions for diverse projects across corporate, government, and commercial sectors, ensuring high-quality, innovative, and reliable technology solutions. Job Summary: We are looking for a technically skilled and proactive Project Engineer – AV to lead the deployment of integrated AV systems at client sites. The candidate must have hands-on knowledge of AV components and be capable of handling projects independently from planning to commissioning. Key Responsibilities: Execute AV installations including displays, matrix switchers, DSPs, PTZ cameras, and control systems. Interpret system schematics, rack layouts, and AV signal flow diagrams. Install and configure AV hardware and software (AMX, Crestron, Extron, etc.). Manage site technicians and vendors for structured wiring, mounting, and terminations. Coordinate with design, procurement, and logistics teams for timely delivery. Conduct system testing, calibration, and client handover with documentation. Troubleshoot and resolve issues related to audio, video, and control integration. Create system reports, update project logs, and track progress milestones. Key Requirements: 2–4 years of experience in professional AV project execution or system integration. Sound knowledge of AV protocols (HDMI, HDBaseT, Dante, RS232, IP control). Familiarity with tools like signal testers, cable crimpers, and AV measurement tools. Strong understanding of rack wiring, termination standards, and display calibration. Ability to work on ladders, handle tools, and travel to project sites across India. Effective communication and project coordination skills. Preferred Attributes: Certification in CTS/CTS-I or exposure to international AV brands. Experience in government, education, or boardroom AV deployments. Knowledge of networking and IP configuration of AV devices. Why Join RKJ Electric? Work with the latest AV and automation technologies. Lead innovative projects in corporate and public sector environments. Skill development through cross-domain exposure (AV + Electrical + Automation). Strong team culture and fast growth opportunities. If you have the expertise to manage both HR and accounting functions and are looking for a stable and growth-oriented opportunity, apply now and be a part of RKJ Electric’s innovative journey. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person

Job Title : Project Engineer – AV (Audio-Visual) Company : RKJ Electric Location: Hyderabad, Telangana Website : www.rkjelectric.com Contact : +91-8800949509 Job Type : Full-time Experience Required: 2–4 years in AV project execution Educational Qualification : B.Tech/B.E. in Electronics, AV, or IT; Diploma holders may also apply Salary : Competitive, based on experience and skillset About RKJ Electric : RKJ Electric is a leading system integrator specializing in Audio-Visual (AV) solutions, CCTV systems, solar energy solutions, and fire safety systems. We provide end-to-end solutions for diverse projects across corporate, government, and commercial sectors, ensuring high-quality, innovative, and reliable technology solutions. Job Summary : We are looking for a technically skilled and proactive Project Engineer – AV to lead the deployment of integrated AV systems at client sites. The candidate must have hands-on knowledge of AV components and be capable of handling projects independently from planning to commissioning. Key Responsibilities : Execute AV installations including displays, matrix switchers, DSPs, PTZ cameras, and control systems. Interpret system schematics, rack layouts, and AV signal flow diagrams. • Install and configure AV hardware and software (AMX, Crestron, Extron, etc.). Manage site technicians and vendors for structured wiring, mounting, and terminations. Coordinate with design, procurement, and logistics teams for timely delivery. Conduct system testing, calibration, and client handover with documentation. Troubleshoot and resolve issues related to audio, video, and control integration. Create system reports, update project logs, and track progress milestones. Key Requirements : 2–4 years of experience in professional AV project execution or system integration. Sound knowledge of AV protocols (HDMI, HDBaseT, Dante, RS232, IP control) Familiarity with tools like signal testers, cable crimpers, and AV measurement tools. Strong understanding of rack wiring, termination standards, and display calibration. Ability to work on ladders, handle tools, and travel to project sites across India. Effective communication and project coordination skills. Preferred Attributes : Certification in CTS/CTS-I or exposure to international AV brands. Experience in government, education, or boardroom AV deployments. Knowledge of networking and IP configuration of AV devices. Why Join RKJ Electric? Work with the latest AV and automation technologies. Lead innovative projects in corporate and public sector environments. Skill development through cross-domain exposure (AV + Electrical + Automation). Strong team culture and fast growth opportunities Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person

Be a part of People's Company and kick start your career and decide "What's Your Next." Cavitak is a Value Added Technology Distribution Company, with our Head Office situated in Ahmedabad, Gujarat. Our valuable team operates across PAN India, and our work is divided into various verticals, with distribution being our major focus. Role Description: Prepare proposals based on the Design Basis Report (DBR) or client requirements. Generate Bill of Quantities (BOQ), Compliance Statements, System Descriptions, and Schematic Drawings. Develop and present customized Audio Visual (AV) system solutions using brands like Crestron, Vestel, AET, EV, and Bosch. Conduct demonstrations of AV solutions to clients, effectively showcasing features and benefits. Respond to RFPs (Request for Proposals) and RFQs (Request for Quotations) by preparing detailed technical responses. Provide pre- and post-sales technical support to sales and technical staff. Communicate and interact effectively with internal employees, clients, and colleagues. Who are we looking for? 2+ years of experience in Audio Visual (AV) or related fields. Strong technical proficiency with effective communication and interpersonal skills. Knowledge of market trends, competitor offerings, and industry regulations impacting AV systems Show more Show less

This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About The Role We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities For This Position Include To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements Include The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The Key Competencies For This Position Include Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work Hours The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less

- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Profile: Service Technician Location: Chennai Company Website: https://www.actis.co.in/ Culture Video: https://youtu.be/X_81L-6lD1A - Great Place to Work https://youtu.be/0Sa_uTVMGBQ - Training @ Actis https://youtu.be/NPrnjG-8pFU - Work Culture @ Actis Technologies https://youtu.be/FOcAAHb_MpI - Work Environment @ Actis Job Description: Fault finding of audio visual and video conferencing systems to a high level, under pressure. Preventative maintenance of client owned equipment Crestron / AMX control system knowledge Configuration and fault finding of audio conferencing systems such as Clearone / Biamp / Soundstrucuture etc. Networking knowledge to fault find IP integrated systems Support of TV/Satellite RF and Video systems Completing paperwork for each job ensuring comprehensive reports on work completed Communicate identified faults in a clear and concise manner to our clients Enthusiastic and organized approach to all assigned service activity Mail your resume at prachi_shah@actis.co.in

Project Engineer – AV (Audio-Visual) Job Description Job Title: Project Engineer – AV (Audio-Visual) Company: RKJ Electric Location: Rohini Sector 11, New Delhi Website: www.rkjelectric.com Contact: +91-8800949509 Job Type: Full-time Experience Required: 2–4 years in AV project execution Educational Qualification: B.Tech/B.E. in Electronics, AV, or IT; Diploma holders may also apply Salary: Competitive, based on experience and skillset About RKJ Electric: RKJ Electric is a leading system integrator specializing in Audio-Visual (AV) solutions, CCTV systems, solar energy solutions, and fire safety systems. We provide end-to-end solutions for diverse projects across corporate, government, and commercial sectors, ensuring high-quality, innovative, and reliable technology solutions. Job Summary: We are looking for a technically skilled and proactive Project Engineer – AV to lead the deployment of integrated AV systems at client sites. The candidate must have hands-on knowledge of AV components and be capable of handling projects independently from planning to commissioning. Key Responsibilities: Execute AV installations including displays, matrix switchers, DSPs, PTZ cameras, and control systems. Interpret system schematics, rack layouts, and AV signal flow diagrams. Install and configure AV hardware and software (AMX, Crestron, Extron, etc.). Manage site technicians and vendors for structured wiring, mounting, and terminations. Coordinate with design, procurement, and logistics teams for timely delivery. Conduct system testing, calibration, and client handover with documentation. Troubleshoot and resolve issues related to audio, video, and control integration. Create system reports, update project logs, and track progress milestones. Key Requirements: 2–4 years of experience in professional AV project execution or system integration. Sound knowledge of AV protocols (HDMI, HDBaseT, Dante, RS232, IP control). Familiarity with tools like signal testers, cable crimpers, and AV measurement tools. Strong understanding of rack wiring, termination standards, and display calibration. Ability to work on ladders, handle tools, and travel to project sites across India. Effective communication and project coordination skills. Preferred Attributes: Certification in CTS/CTS-I or exposure to international AV brands. Experience in government, education, or boardroom AV deployments. Knowledge of networking and IP configuration of AV devices. Why Join RKJ Electric? Work with the latest AV and automation technologies. Lead innovative projects in corporate and public sector environments. Skill development through cross-domain exposure (AV + Electrical + Automation). Strong team culture and fast growth opportunities. If you have the expertise to manage both HR and accounting functions and are looking for a stable and growth-oriented opportunity, apply now and be a part of RKJ Electric’s innovative journey. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person

Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About the role: We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities for this position include: To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements include: The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The key competencies for this position include: Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills: Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work hours: The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About The Role We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities For This Position Include To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements Include The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The Key Competencies For This Position Include Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work Hours The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less