Trend Micro support resource-Only Immediate Joiner Valorcrest Solutions Llp

6.0 - 8.0 years

12 - 15 Lacs

Gurugram

Work from Office

Role & responsibilities Job Title: Trend Micro support resource Location: Gurgaon Experience: 6 to 8 Years Job Summary: We are seeking a qualified vendor to provide a Trend Micro support resource to support our IT Security operations. The ideal candidate will play a critical role in the modernization of our endpoint management, including automation, security compliance, and device lifecycle management. Key Responsibilities: • Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.). • Threat detection and remediation with complete ownership. • Regular Policy review, re-configuration, and fine tuning as per industry best practices along with OEM and Japan insights. • Regular Patch and signature updates. • Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix. • Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. • Coordination with all Panasonic domain companies. • Maintain Weekly status reports, Incident, and request resolution logs & Configuration change documentation. Required Skills & Qualifications: • Certified and experienced in Trend Micro endpoint and server security solutions. • Minimum 68 years of relevant experience. • Should have exposure to handling mid-to-large enterprise environments. Preferred Certifications: • Trend Micro Certified Professional for Vision One / XDR Preferred candidate profile

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