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10.0 - 14.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Skill required: Pursuit Writing - Technical Writing Designation: Pursuit Writing Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.Someone who likes to get your message across concisely and clearly in anything you write or talk about. You re competitive by nature, and you enjoy digging into the details so you can provide a well-thought-out answer. You re always open to learning about new technology and trends. You also appreciate and can create a well-crafted story, in any medium. What are we looking for Heres what you need:Native level of fluency in English [and/or other languages as applicable]A minimum of 6 years of combined professional and proposal writing or related experience that includes responding to detailed requirements[For industry-aligned resources, include required technical or industry experience]Excellent command of business languageStrong storytelling experience and deep familiarity with editorial guidelinesHighly developed interpersonal and communications skillsHighly competent in MS Word and PowerPointStrong problem solving and decision-making abilities.Able to work independently and in virtual environment.Extra credit if you have:Writing experience with IT offerings or topicsYou May Also Need:Ability to work flexible hours according to business needs.Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. Roles and Responsibilities: The Work:You re a member of a writing team whose goal is to create clear, concise, and compelling sales materials to differentiate Accenture from its competitors. Along with creating and editing, you use creative storytelling to deliver innovative sales materials. You also help make sure the team consistently understands and follows best practices and standards.You willServe as a lead writer on pursuit writing support requests.Participate in and co-facilitate proposal storyboarding sessions. Apply conceptual writing and storytelling for large and complex deals.Collaborate with creative colleagues such as designers to develop materials. Own the writing of technical and standard sections and content.Work with subject matter experts to develop and refine content.Conduct peer reviews and share insights to enhance content.Contribute to and work with content in internal repositories.Support training and coach junior team membersApply best practices aligned with the global team, promoting consistency among writers.Contribute to and participate in the pursuit writing practice community. Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills-Computer proficiency and typing speed (minimum 30 WPM preferred).-Flexibility to work in rotational shifts including weekends. -Ready to work from Office-Experience in voice process is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamProvide support to customers via live chat on various platforms.Respond to customer inquiries in a professional and timely manner.Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.Identify and resolve customer issues and complaints effectively.Escalate unresolved issues to higher-level support teams when necessary.Maintain a calm, positive, and helpful attitude with all customer interactions.Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.Provide clear and concise explanations to customers regarding products, services, or policies.Manage multiple customer chats simultaneously while maintaining a high level of customer service.Ensure that chat responses are efficient, clear, and accurate.Meet performance metrics for response time, resolution time, and customer satisfaction.Document customer interactions accurately in the system.Log all inquiries, complaints, and solutions provided for future reference.Maintain detailed records of customer issues and feedback for quality and training purposes.Work closely with other team members and departments to ensure seamless service delivery.Share feedback, best practices, and insights with the team leader to improve overall team performance.Maintain high levels of professionalism and ensure that all interactions align with company standards and policies.Participate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Arabic language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsrequirements to work weekends and holidays Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platformcompanies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on jobexperience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.contentDue to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also bechallenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore,moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation inAccenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Skill required: Marketing Operations - Campaign Management Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for . Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for ,, Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Proficiency in SAP Hybris CMS:manage and update product catalogs, categories, pricing, and promotions Basic front-end development knowledge:HTML, CSS, JavaScript (for minor modifications) Experience managing e-commerce platforms Knowledge of backend developmentSAP Hybris CMSFront End development Roles and Responsibilities: Proficiency in SAP Hybris CMS:manage and update product catalogs, categories, pricing, and promotions Basic front-end development knowledge:HTML, CSS, JavaScript (for minor modifications) Experience managing e-commerce platforms Knowledge of backend development Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai
Work from Office
Content Writer Intern Location-Mumbai Designation-Content Writer Intern Experience-1-3 Years ABOUT JOB ROLE We are looking for a dedicated Content writer to work on marketing projects for our organization. The ideal applicant will be enthusiastic about marketing and will have a plethora of ideas for developing effective tactics. REQUIREMENTS Should have a bachelor's degree (BMS, BMM, BA and B.com). Should be fluent in English Experience in content writing or PR Writing (If any, then good) Staying updated with recent trends happening in the startup industry JOB ROLE AND RESPONSIBILITIES Come with innovative marketing ideas Assist in marketing and advertising promotional activities Researching and writing high-quality content like product descriptions, Video Scripts, website content, etc. Optimising content for search engines using keywords, meta tags and other SEO techniques Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation. Work closely with a range of cross-functional teams and develop a market strategy. - Should have a bachelor's degree (BMS, BMM, BA and B.Com). Prioritise BMS, BMM and BA. If not, then B.com. Should be fluent in English (Speaking andwriting) Experience incontentwritingor PRWriting(If any, then good) Stipend during the internship - 10k per month during Internship Salary post internship - Ranging between 15k gross to 20k gross (depends on the performance during internship)
Posted 1 month ago
7.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Skill required: Marketing Operations - Content Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 - 11 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses. What are we looking for Understanding client requirements for multichannel Campaign/content and cascading tasks to content authors/art workers etc.Managing and triaging tickets to relevant teams as per agreed timelinesEnsuring Standards and Data Privacy Compliance for every CampaignMaintain high quality standards for the campaign delivery and ensure timelines are met with Quality Execute Projects in line with project management principles of Communication, Stakeholder management, Risk & Issue Management etc.Ensure Process, Metrics & Reporting compliance for every Campaign throughout the various stages of campaign journey & deliveryAbility to prioritize tasks and complete assignmentsBachelors degree, willing to work across different shift Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 0-1 Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. What are we looking for Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well being activitiesMeet desired efficiency established by business Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Nepali) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
5 - 9 Lacs
Chennai
Work from Office
Greetings from Tamilnadu Advanced Technical Training Institute (TATTI)! Are you passionate about the cutting-edge world of Generative AI Can you simplify advanced AI concepts for students, professionals, and innovatorsWe re looking for a Freelance Generative AI Trainer to lead hands-on, practical sessions on tools like ChatGPT, DALL E, Midjourney, Stable Diffusion, and Large Language Models (LLMs). Role Overview: As a Freelance Trainer - Generative AI , you will design and deliver workshops and training sessions on text, image, code, and speech generation , enabling learners to explore, build, and experiment with modern AI capabilities across industries. Key Responsibilities: Conduct sessions on LLMs, Prompt Engineering , Chatbot development , Text-to-Image AI , AI Code Generation , and AI in content creation Train learners on platforms and tools like ChatGPT, DALL E, Gemini, Midjourney, Stable Diffusion, Runway ML , etc. Explain practical use cases: automation, creative writing, marketing, education, app development Guide capstone projects and AI tool integrations Promote ethical AI use and responsible deployment practices Requirements: Strong foundation in AI/ML, NLP, or Data Science Hands-on experience with OpenAI APIs , Hugging Face Transformers , or Generative AI tools Proficient in Python and Jupyter Notebooks Experience in teaching or delivering tech workshops (online/offline) Nice to Have: Exposure to LangChain , Vector Databases , or AI Agents Creative background in content generation, marketing, or media Experience integrating GenAI into apps or workflows Awareness of AI ethics , data privacy , and bias mitigation Job Type: Freelance / Contract-Based / Part-time Mode: Online / Onsite (depending on project/institute) To Apply: Send your updated resume via Application link! Empower the next generation to create with intelligence! Train learners to build with the future of AI!
Posted 1 month ago
3.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Responsibilities: * Meet deadlines consistently * Write compelling content * Edit & proofread work * Collaborate with team on projects * Publish eBooks
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The Covie is looking for Community Manager to join our dynamic team and embark on a rewarding career journey Build and manage a community of users or customers around a brand, product, or service Develop and execute community engagement strategies to increase community engagement, such as hosting events, creating content, and building partnerships with other organizations Respond to inquiries, questions, and comments from community members in a timely and professional manner Monitor online conversations and feedback to identify opportunities and issues to engage with the community and improve products or services Collaborate with other departments, such as marketing, customer support, and product development, to ensure community engagement efforts align with business goals and objectives Develop and maintain relationships with key community influencers, such as bloggers, social media personalities, and brand advocates Analyze community engagement metrics to track the success of community engagement efforts and make recommendations for improvements Excellent communication and interpersonal skills with the ability to communicate effectively with diverse audiences
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Gurugram
Work from Office
AHS ASSURED SERVICES PVT. LTD. is looking for Content Writer to join our dynamic team and embark on a rewarding career journey Conducting in-depth research on industry-related topics in order to develop original content. Developing content for blogs, articles, product descriptions, social media, and the company website. Assisting the marketing team in developing content for advertising campaigns. Proofreading content for errors and inconsistencies. Editing and polishing existing content to improve readability. Conducting keyword research and using SEO best practices to increase traffic to the company website. Creating compelling headlines and body copy that will capture the attention of the target audience. Identifying customers needs and recommending new content to address gaps in the company's current content.
Posted 1 month ago
2.0 - 4.0 years
5 - 8 Lacs
Gurugram
Work from Office
AHS ASSURED SERVICES PVT. LTD. is looking for Social Media Manager to join our dynamic team and embark on a rewarding career journey Must be able to work with designers to get the creatives producedExecution and delivery of digital content across all social media channels Plans and execute a content strategy that is not only engaging but also in line with the brands' image and objective Develop social media strategyProvide data analysis and metric reporting for clientsProficiency in many social media platformsFluency in Microsoft Office suite
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
Kolkata, New Delhi
Work from Office
Millennium Post is looking for Editor (Digital) to join our dynamic team and embark on a rewarding career journey Review and edit content for accuracy and clarity. Ensure adherence to editorial guidelines and standards. Collaborate with writers and contributors. Manage content schedules and deadlines. Prepare content for publication.
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Kolkata, North Dum Dum
Work from Office
We’re hiring a Junior Web Content Writer who can create clear & engaging content. Write fresh & meaningful content for websites, blogs & landing pages. Use keywords smartly to make content SEO-friendly. Meet deadlines & handle multiple writing tasks. Required Candidate profile 6 months to 1 year of experience in content writing/blogging Basic understanding of SEO writing & keyword placement Strong grammar, sentence structure, and writing clarity Immediate joiners preferred
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Jaipur
Work from Office
Responsibilities: * Collaborate with marketing team on SEO strategies * Meet deadlines consistently * Maintain brand voice and tone guidelines * Create engaging content for website, blog & social media
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
You will be working as a Content Creator at Fab Media, a company that specializes in innovative marketing strategies through meme creation. Your role involves developing and implementing creative content strategies, creating engaging content, monitoring meme trends, and collaborating with the marketing team. Your daily tasks will include content creation, research, and engaging with audiences on various social media platforms. To excel in this role, you should possess strong content creation and creative writing skills. Experience in content strategy development, research, and a good understanding of meme trends and internet culture are essential. Being an extrovert with excellent communication and teamwork skills is crucial for this position. Additionally, having knowledge of social media platforms and the ability to work both independently and collaboratively are important. While a Bachelor's degree in Marketing, Communications, English, or a related field is advantageous, a passion for creating engaging content and staying updated with the latest trends in meme culture is key to succeeding in this role. If you are someone who enjoys creating content that resonates with audiences and has a knack for leveraging memes to drive brand engagement, this position at Fab Media may be the perfect fit for you.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Real Estate Content Writer at Cosmopolitan Consulting company, you will play a crucial role in creating captivating and informative content that highlights our real estate properties and services to a diverse audience. Your responsibilities will include crafting compelling and SEO-friendly content for our website, blog, social media platforms, and email campaigns to attract and engage potential clients. You will also be using CMS platforms like WordPress to effectively publish and manage content. Additionally, conducting in-depth research on industry trends, market data, and competitor analysis will be essential for shaping our content strategy. Analyzing content performance and user engagement metrics to enhance results, collaborating with the design team to produce visually appealing content, and developing creative concepts that resonate with our target audience are all part of this role. Staying updated on the latest SEO best practices is crucial to ensure our content ranks prominently on search engines. If you are passionate about real estate, possess a keen eye for detail, and have a knack for creative writing, we are looking forward to having you on our team. Join us in shaping the future of our brand and making a significant impact in the real estate industry. Cosmopolitan Proptech Consulting LLP is a real estate consultancy based in Delhi NCR, offering services such as real estate investment consultancy and advisory services in both residential and commercial sectors.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As a selected intern, your day-to-day responsibilities will include writing and maintaining blog posts on relevant topics. You will be tasked with creating engaging and original content through creative writing. Additionally, you will need to optimize content for search engines using SEO techniques and develop compelling content for various platforms. The company you will be working with is an education career counseling and admission guidance center. They specialize in providing guidance for various undergraduate and postgraduate courses both in India and abroad.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
Experience: 1.5 2 Years Job Location: NOIDA Keyskills: Content Writing, Creative Writing, Press Release Writing Job Description: Looking for Versatile Candidate with Extra ordinary Fluent English Both Oral and Written. We need a Professional with a Creative Bend of mind with core experience of 1.5 years. Adept in writing articles, news, blogs, website content, press releases, social writing etc. We are hiring full-time SEO content writers for developing unique content. Ability to successfully translate technical terms into fluid writing. Ability to work under tight timeframes. With a passion and commitment for writing flawless and attention grabbing content. In multiple formats including, but not limited to: social content, web sites, email and blogs. Liasoning with website and content provider to get the content Proof read all communications and ensures information accuracy. Manage multiple projects simultaneously while meeting deadlines. Deliver grammatically clean and effective copy. Self-edit and review/edit copy written by others Proficiency in technical and non-technical writing.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
Are you a talented wordsmith with a passion for creative writing and social media Sociomark is seeking a dynamic Content Writing intern to join our team and assist in creating engaging and compelling content for our online platforms. Key Responsibilities Write and edit blog posts, articles, and social media content to increase brand awareness and engagement. Conduct research on industry trends and topics to create relevant and up-to-date content. Collaborate with the marketing team to develop content calendars and strategies. Optimize content for SEO to improve website traffic and rankings. Assist in managing and updating our company's website and social media channels. Monitor and analyze content performance using analytics tools to make data-driven decisions. Stay up-to-date on the latest trends and best practices in content writing and digital marketing. If you are a creative thinker with excellent English proficiency and a knack for storytelling, we want to hear from you! Join us at Sociomark and gain hands-on experience in content creation while contributing to our growth and success in the digital world. Apply now and unleash your creativity with us! About Company: Sociomark has gained immense expertise in offering 360-degree digital media marketing services, website and mobile application development services, and social media marketing services. We are located in Navi Mumbai, Maharashtra, and cater to clients with comprehensive digital media marketing solutions.,
Posted 1 month ago
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