3728 Creative Writing Jobs - Page 38

About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for Display campaign managementYouTube campaign managementData analysis experienceAdvanced Excel skillsCampaign management experience of atleast 8+ yearsFlipkart and Amazon Ads (Preferred)Microsoft ExcelDetail orientationAd Operations experienceStrong verbal and written communication skillsAbility to establish strong client relationshipsAdaptable and flexibleAbility to perform under pressureProblem solving ability Roles and Responsibilities: Manage E-Comm sponsored ads campaigns in Citrus. Collaborate with multiple stakeholders to finalize the campaign targeting, Products, SKU availability, keywords. Optimize campaigns for CPC, ROAS, Sales, and Conversion rates. Report on campaign performance and troubleshoot performance issues. Setup Brand pages for products in Citrus. Collaborate with multiple stakeholders to finalize inputs and timelines. Review banners based on client guidelines. Maintain client relationships, trainings, and process documents. In this role you are required to manage campaigns throughout their lifecycle, from Campaign briefing till end of Campaign reporting.Your day to day interactions will be with peers within Accenture as well as external stakeholders.You will be given initial training on day to day tasks, and you are expected to continue to work at a high quality with minimal support.The decisions you make impact your own work and the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note, this role will need you to work in afternoon / evening shifts Qualification Any Graduation

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Technical Writing Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating communication between stakeholders, and overseeing the development process to ensure high-quality outcomes. You will also engage in problem-solving activities, providing guidance and support to your team members while ensuring that best practices are followed throughout the project lifecycle. Your role will be pivotal in driving the success of application development initiatives and ensuring alignment with organizational objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Technical Writing.- Strong ability to create clear and concise documentation for various audiences.- Experience in developing user manuals, technical guides, and online help documentation.- Familiarity with content management systems and documentation tools.- Ability to collaborate with cross-functional teams to gather information and insights. Additional Information:- The candidate should have minimum 5 years of experience in Technical Writing.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Specialist Qualifications: MCA/Graduate - Diploma in Any Discipline/Diploma In Information Technology Years of Experience: 7 to 11 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Adobe Experience Manager (AEM)Adobe Experience Manager (AEM) Assets as a Cloud ServiceAdobe Experience Manager (AEM) SitesAdobe Experience Manager (AEM)Adobe Experience Manager (AEM) Assets as a Cloud ServiceAdobe Experience Manager (AEM) Sites Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification MCA,Graduate - Diploma in Any Discipline,Diploma In Information Technology

About The Role Skill required: Marketing Operations - Web Content Management Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operatingefficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designA software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and managewebsite content with relative ease. What are we looking for Make sure there is no reference of client name / projectThe content Author wil be a part of the team responsible for adaptation of content across al local websites for the client using a content management system Broad areas of work include:Understanding client s requirements about the contentUnderstand the technical requirement of the content masters including but not limited to structure, components to be used, functionality.Set up content and perform content updates as per client s requirements and agreed timelinesEnsure quality and timely completion of requestsEnsure seamless communication with team membersIdentify, manage, resolve and escalate risks and issues affecting timely closures of requestsFunctional Skills: 1-2 years of experience in content management in AEM CMS.Experience in working with globally distributed teamsAbility to work in complex multiple stakeholder environment and complete plans on schedule Interpersonal Skills: Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of success of delivery by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation. Technical Skills: Hands on experience in AEM CMSHands on experience in HTML coding and CSSBasic experience in Photoshop Roles and Responsibilities: Make sure there is no reference of client name / projectThe responsibilities / authorities include:Managing content related requestsCoordinate with concerned stakeholders for ensuring complete understanding of requests, requesting new/additional information, mockup approvals, request closures etc. Be able to perform basic to medium complexity HTML coding and photoshop activities like image re-sizing, in-image text editing, re-encoding etc. Ensure proper deployment of content in production system across platforms Coordinate with third party technical teams for isue resolution when needed Adhere to various operational processes Identify gaps and areas for improvement in the processes and proposing solution improvements Apply learnings and Industry standard best practices from experienceEnsure timely completion of tasks and requests Ensure high quality closures of al requests with zero margin of eror Other management activities Identify operational risks and issues and take mitigating actions as required Be flexible to work in shift hours and with other stakeholders Help in managing overall team s workload by managing own deliverables and help team when requiredCertifications Qualification Any Graduation

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAgility for quick learningResults orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Campaign Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for High levels of integrity, autonomy and self-motivationUp-to-date with the latest trends and best practices in search engine marketingStrong analytical skills and experience generating SEM reportsFamiliarity with A/B and multivariate experimentsBS/MS degree in Marketing or a quantitative, test-driven fieldProven SEM experience and success managing PPC campaigns across Google, Yahoo and Bing for 7+ yearsExperience with campaign management platforms such as Search Ads 360, Marin or KenshooCertifications in Google Adwords, Bing Ads and other relevant platformsAbility to think strategically and share recommendations & testing opportunities that that account goalsAbility to clearly communicate, both verbally & in writingPassion for data analysis Roles and Responsibilities: Develop account opportunities aligned with meeting client s performance goalsDisplay strong project management skills to effectively prioritize standard tasks, test activations, team bandwidth and overall client deliverablesOversee daily work completed by the team, inclusive of ensuring team members are maintaining strong time management and fulfilling tasks up to quality standardsProactively seek to share unique knowledge specialisms and insights across wider Paid Search team Identify emerging client development opportunities through frequent and fluid communication - In-person, by email and on callsParticipate in all weekly calls/meetings as a thought leaderAlign with client stakeholders & vendor partners to work in lockstep towards core KPIs & goals Qualification Any Graduation

About The Role Skill required: Marketing Operations - Digital Asset Management (DAM) Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designConsists of management tasks and decisions surrounding the ingestion, annotation, cataloguing, storage, retrieval and distribution of digital assets What are we looking for Problem solving and research skillsProject management skillsAbility to work under pressure and to work on multiple projects concurrentlyExcellent organizational and communication skills Effective verbal and written communication skills Demonstrates collaborative and professional work ethic Willingness to be flexible and respond to quickly changing prioritiesExperienced in one or more digital asset management technologiesAbility to design systems for tagging images and cataloging taxonomyKnowledge of Adobe Creative Cloud softwareKnowledge of Capture One (for photo assets)In-depth knowledge of file formats (print, digital, and video) Basic knowledge of Search Engine Optimization (SEO)Organizational skills to develop a successful strategy that expands future digital content discovery and delivery to the CMS Basic knowledge of talent contracts and Rights Management Working knowledge of media usage rights terminologyFamiliarity with legal approval processes in the licensing industry Roles and Responsibilities: The DAM librarian manages internal company assets, provides skills in content and digital asset management (i.e.taxonomy,indexing,cataloging,archiving, metadata tagging,content management systems).As a function reporting to Creative Services, the Digital Asset Management (DAM) team strategically implements and manages the DAM tool which will house all final creative assets,including,but not limited to,graphic design elements,photography,packaging,catalog content,iconography,video,music,and content.This role will need to work with the users of the DAM system to support their use and navigation around the solution.The DAM Librarian will be the first point of contact for the users and be responsible for working collaboratively in order to understand their working processes with respect to metadata and taxonomy. This requires working closely with the other content teams,such as CMS, Platform Marketing, Regulatory Operations,Labeling,and Publishing,to ensure consistent metadata standards are used. In addition,the DAM Librarian is responsible for managing schemas and dictionaries within the DAM system.This position will influence the strategic set-up and business use of digital assets and unstructured content (i.e.,videos,images,etc).It will help establish process / user management standards,including best practice metadata, taxonomy, permissions and workflows that span the companys global businesses. It will lead the alignment of taxonomy across company BUs and markets. It will provide support for user accounts, training and establish / track KPIs. It will be the functional steward for"single source of the truth" by making DAM the master resource for digital assets.Primary Responsibilities and Duties:Prepare a long-term plan for categorizing, indexing and archiving all content and information resources, whether they be generated in-house or derived from third-party agentsDevelop a comprehensive taxonomy for organizing information resources based on business goals and requirements from stakeholders Assess, recommend, and purchase corporate library development tools as required,and track new standards and methodologies Compile and maintain a detailed inventory of existing electronic and print marketing tactic resources,and identify knowledge gaps and make recommendationsProperly select and annotate a large volume of media into the digital asset management system to facilitate retrieval and use in productionEvaluate digital assets for archiving, research rights issues,and maintain quality control of archiving operationsSupport effective working relationship Qualification Any Graduation

About The Role Skill required: Marketing Operations - Search Engine Optimization (SEO) Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDevelop an organic search engine optimization strategy based on client goals and objectives, defining keywords and priority content, and ensuring web/mobile content meets marketing needs. What are we looking for Find ways to reduce crawl errors, improve site accessibility, crawl budget and site performance.Project manage SEO elements, including site migrations and new sites launches.Should be able to write meta tags based on the keyword mappingWork with developers to make technical recommendations.Ability to understand the business context and apply SEO concepts to provide business solutions.Proficiency in MS Excel should understand formulas and pivot tables.Contribute to the SEO roadmap definition and take the necessary actions so it is successfully delivered. Roles and Responsibilities: Responsible for managing all SEO activities such as on-page, keyword strategy to increase rankings on all major search networks.Understand functional and technical requirements from international clients.Worked extensively in generating Insights and Recommendations for SEO-Onpage & Offpage Campaigns.Manage expectations in Data Extraction from any analytics tool & reporting delivery and implementation efforts.Support engagements to understand and address client business issues and solution best possible SEO solutions to drive outcomes.Responsible for managing all SEO activities such as on-page, keyword strategy to increase rankings on all major search networks.Should have experience in providing content recommendations at page level Understand functional and technical requirements from international clients.Should have a solid technical understanding of website structure, structure data, canonicalization, web core vitals etc.Optimizing landing pages for search engine optimizationPerforming ongoing keyword research including discovery and expansion of keyword opportunities Qualification Any Graduation

About The Role Skill required: Marketing Operations - Digital Project Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Strong understanding of ecommerce ecosystems and product data standards.Ability to drive cross-functional meetings with creative, QA, analytics, and tech teams.Experience handling client interactions, escalations, and stakeholder expectations.Clear communication style and ability to translate technical actions into business outcomes.3+ years of project management experience in digital marketing, content operations, or syndication.Proven experience working with syndication platforms (Salsify, Syndigo, Alkemics, 1WorldSync, etc.).Strong knowledge of PIM, DAM, and ecommerce content processes.Skilled in project tracking tools (Workfront, Smartsheet, JIRA, or MS Project).Excellent stakeholder management, written and verbal communication skills.Ability to manage distributed teams across geographies.Familiarity with retailer and marketplace requirements (Amazon, Walmart, Target, etc.).Strong analytical mindset with ability to interpret metrics, drive reporting, and derive insights. Roles and Responsibilities: Lead the planning, execution, and monitoring of syndication projects across multiple markets and categories.Define project scope, timelines, dependencies, and resource allocation for syndication activities.Manage coordination between content creators, DAM librarians, QA teams, retailers, and tech teams.Own delivery timelines for syndication across retailers like Amazon, Walmart, Carrefour, etc.Ensure compliance with brand standards, retailer-specific content requirements, and PIM/DAM processes.Monitor the syndication lifecycle:content readiness, asset upload, QA validation, go-live status, and updates.Track KPIs such as live SKU %age, TAT, defect rate, and drive continuous improvement.Provide weekly dashboards, RCA reports, and drive client governance calls and escalations.Identify opportunities to automate, templatize, or streamline syndication workflows. Qualification Any Graduation

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Masters in Marketing & Communication from a tier 1 college/ universityDigital Marketing specific courses/ diplomas12- 15 years of experience in helping brands drive their digital marketing strategy as well as managing, growing digital talent. Exposure to agency side work and contacts with digital publications, publishers and agencies is a huge plus. Roles and Responsibilities: Work with Leadership team to drive the digital marketing strategy for the brand in IndiaOwnership of brand digital channels and contentDrive and grow a team of digital marketersAnalytics driven approach to campaigns and contentCollaborate with different teams and stakeholdersManagement of agencies, including identifying new partners to work with Ideation and implementation of digital PR for the brandLeverage latest in digital marketing (tools, technology, content partnerships)Create solutions for targeted marketing onlineHands on knowledge on Content Authoring domain knowledge on different platforms Qualification Any Graduation

About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designMarketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and customer experience. Strategy includes understanding of key audience segments, business and marketing opportunities, campaign and supporting content development, role of channel, and measurement. What are we looking for The Social & Influencer Operations Specialist supports the day-to-day execution of social influencer programs, with a particular focus on micro-influencer sourcing, onboarding, and campaign coordinationThe role ensures all operational elements of influencer marketingacross platforms like Instagram, iand YouTubeare executed efficiently and in compliance with internal processes. Roles and Responsibilities: Source and onboard micro-influencers for social campaigns based on briefs and brand criteria.Maintain influencer trackers, content calendars, and campaign management tools.Coordinate briefing, asset sharing, seeding, and content approval workflows.Liaise with Client s legal, finance, and procurement wherever requiredMonitor influencer content to ensure it aligns with brand guidelines and campaign timelines.Compile performance data and engagement metrics for post-campaign reporting.Support ongoing process improvements and documentation across social influencer operations. Qualification Any Graduation

About The Role Skill required: Marketing Operations - Campaign Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for Campaign management experience of atleast 8+ yearsFlipkart and Amazon Ads (Preferred)Microsoft ExcelDetail orientationAd Operations experienceStrong verbal and written communication skillsAbility to establish strong client relationshipsAdaptable and flexibleAbility to perform under pressureProblem solving abilityPreferred :Display campaign managementYouTube campaign managementData analysis experienceAdvanced Excel skillsManage E-Comm sponsored ads campaigns in Citrus. Collaborate with multiple stakeholders to finalize the campaign targeting, Products, SKU availability, keywords. Optimize campaigns for CPC, ROAS, Sales, and Conversion rates. Report on campaign performance and troubleshoot performance issues. Setup Brand pages for products in Citrus. Collaborate with multiple stakeholders to finalize inputs and timelines. Review banners based on client guidelines. Maintain client relationships, trainings, and process documents. Roles and Responsibilities: In this role you are required to manage campaigns throughout their lifecycle, from Campaign briefing till end of Campaign reporting.Your day to day interactions will be with peers within Accenture as well as external stakeholders.You will be given initial training on day to day tasks, and you are expected to continue to work at a high quality with minimal support.The decisions you make impact your own work and the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note, this role will need you to work in afternoon / evening shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Content Creation Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designContent creation is the contribution of information to any media and most especially to digital media for an end-user/audience in specific contexts. What are we looking for The Copywriter Creative Support for Beauty Brands plays a key role in executing beauty brand messaging across digital, print, and social assets. This role supports the end-to-end creative development process by partnering with designers, creative producers, and content QA teams to ensure copy excellence at every stagefrom intake brief to final asset delivery.Key ResponsibilitiesLead, manage and act as SME for Copywriting workCraft precise and on-brand copy for:oDigital assets:banners, eDMs, push notifications, in-app messagesoPrint:flyers, POS materials, press ads, branch postersoSocial media:captions, headlines, CTAs for Instagram, Facebook, LinkedIn, TikTokoSyndication/retail content:PDP titles, descriptions, USPs for platforms like Amazon, Nykaa, SephoraTranslate creative briefs into clear, engaging, brand-aligned messaging.Collaborate closely with graphic designers and motion artists to bring visual and verbal storytelling together.Support the Creative Producer in aligning copy timelines with production schedules.Participate in creative review cycles, implement stakeholder feedback, and ensure version control.Check consistency in voice, grammar, and structure across campaign assets.The Copywriter Creative Support for Beauty Brands plays a key role in executing beauty brand messaging across digital, print, and social assets. This role supports the end-to-end creative development process by partnering with designers, creative producers, and content QA teams to ensure copy excellence at every stagefrom intake brief to final asset delivery.Key ResponsibilitiesLead, manage and act as SME for Copywriting workCraft precise and on-brand copy for:oDigital assets:banners, eDMs, push notifications, in-app messagesoPrint:flyers, POS materials, press ads, branch postersoSocial media:captions, headlines, CTAs for Instagram, Facebook, LinkedIn, TikTokoSyndication/retail content:PDP titles, descriptions, USPs for platforms like Amazon, Nykaa, SephoraTranslate creative briefs into clear, engaging, brand-aligned messaging.Collaborate closely with graphic designers and motion artists to bring visual and verbal storytelling together.Support the Creative Producer in aligning copy timelines with production schedules.Participate in creative review cycles, implement stakeholder feedback, and ensure version control.Check consistency in voice, grammar, and structure across campaign assets. Roles and Responsibilities: The Copywriter Creative Support for Beauty Brands plays a key role in executing beauty brand messaging across digital, print, and social assets. This role supports the end-to-end creative development process by partnering with designers, creative producers, and content QA teams to ensure copy excellence at every stagefrom intake brief to final asset delivery.Key ResponsibilitiesLead, manage and act as SME for Copywriting workCraft precise and on-brand copy for:oDigital assets:banners, eDMs, push notifications, in-app messagesoPrint:flyers, POS materials, press ads, branch postersoSocial media:captions, headlines, CTAs for Instagram, Facebook, LinkedIn, TikTokoSyndication/retail content:PDP titles, descriptions, USPs for platforms like Amazon, Nykaa, SephoraTranslate creative briefs into clear, engaging, brand-aligned messaging.Collaborate closely with graphic designers and motion artists to bring visual and verbal storytelling together.Support the Creative Producer in aligning copy timelines with production schedules.Participate in creative review cycles, implement stakeholder feedback, and ensure version control.Check consistency in voice, grammar, and structure across campaign assets.Ensure all copy meets legal, regulatory, and regional compliance standards. Qualification Any Graduation

About The Role Skill required: Talent Development- Architect - Learning Content Development Designation: Learning Exp Design & Dev Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Design and develop eLearning modules using Articulate Rise and similar toolsStructure content into clear, logical, and learner-friendly formatsApply basic instructional design principles to create engaging learning experiencesCollaborate with SMEs to gather and organize contentReview and revise content based on feedback from stakeholdersEnsure consistency in tone, style, and branding across all learning materialsConduct basic quality checks to ensure functionality and accuracy of coursesMaintain project documentation and version control What are we looking for Basic understanding of instructional design models (e.g., ADDIE)Familiarity with eLearning authoring tools, especially Articulate Rise Attention to detail and ability to follow design guidelinesAbility to work collaboratively in a team environmentWillingness to learn and adapt to new tools and processesStrong written communication and content structuring skillsBachelors degree in Education, Instructional Design, Communication, or related fieldInternship or academic project experience in eLearning or content developmentExposure to tools like Articulate Storyline, Canva, or LMS platforms is a plus Roles and Responsibilities: Assist in designing and developing eLearning courses using tools like Articulate RiseStructure content into clear, engaging, and learner-friendly formatsApply basic instructional design principles to support learning objectivesCollaborate with subject matter experts (SMEs) to gather and organize contentCreate storyboards and course outlines under guidance from senior designersEnsure consistency in tone, style, and branding across learning materialsReview and revise content based on feedback from stakeholdersConduct basic quality checks to ensure accuracy and functionality of coursesMaintain documentation and version control for all learning assetsStay updated on instructional design trends and tools Qualification Any Graduation

About The Role Skill required: Marketing Operations - Web Content Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operatingefficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designA software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage What are we looking for Make sure there is no reference of client name / projectThe content Author wil be a part of the team responsible for adaptation of content across al local websites for the client using a content management system Broad areas of work include:Understanding client s requirements about the contentUnderstand the technical requirement of the content masters including but not limited to structure, components to be used, functionality.Set up content and perform content updates as per client s requirements and agreed timelinesEnsure quality and timely completion of requestsEnsure seamless communication with team membersIdentify, manage, resolve and escalate risks and issues affecting timely closures of requests 1-2 years of experience in content management in AEM CMS.Experience in working with globally distributed teamsAbility to work in complex multiple stakeholder environment and complete plans on schedule Interpersonal Skills: Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of success of delivery by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation. Technical Skills: Hands on experience in AEM CMSHands on experience in HTML coding and CSSBasic experience in Photoshop Roles and Responsibilities: Make sure there is no reference of client name / projectThe responsibilities / authorities include:Managing content related requestsCoordinate with concerned stakeholders for ensuring complete understanding of requests, requesting new/additional information, mockup approvals, request closures etc. Be able to perform basic to medium complexity HTML coding and photoshop activities like image re-sizing, in-image text editing, re-encoding etc. Ensure proper deployment of content in production system across platforms Coordinate with third party technical teams for isue resolution when needed Adhere to various operational processes Identify gaps and areas for improvement in the processes and proposing solution improvements Apply learnings and Industry standard best practices from experienceEnsure timely completion of tasks and requests Ensure high quality closures of al requests with zero margin of eror Other management activities Identify operational risks and issues and take mitigating actions as required Be flexible to work in shift hours and with other stakeholders Help in managing overall team s workload by managing own deliverables and help team when required Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the systemNote- The reported content could be sensitive or of graphic nature What are we looking for The following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and ENGLISH skills, required to interpret content.Additional skills-Be a team player and value cohesivenessBe flexible to cater to changing business needs in a fast-paced environmentBe aware of social trends, political situations, current affairs etc.This is a Work from Office RoleHas Rotational ShiftsMust reside within given boundary limits Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well-being activitiesMeet desired efficiency established by business Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

"Are you a story teller"? We have a great story that needs telling and you may tell the story in words, in pictures or whichever other medium fits you best Come and tell our story and in the process become part of the important story ever heard'! Health insurance Annual bonus

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Urdu - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Urdu) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

About The Role Skill required: Pursuit Writing - Technical Writing Designation: Pursuit Writing Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.Someone who likes to get your message across concisely and clearly in anything you write or talk about. You re competitive by nature, and you enjoy digging into the details so you can provide a well-thought-out answer. You re always open to learning about new technology and trends. You also appreciate and can create a well-crafted story, in any medium. What are we looking for Heres what you need:Native level of fluency in English [and/or other languages as applicable]A minimum of 6 years of combined professional and proposal writing or related experience that includes responding to detailed requirements[For industry-aligned resources, include required technical or industry experience]Excellent command of business languageStrong storytelling experience and deep familiarity with editorial guidelinesHighly developed interpersonal and communications skillsHighly competent in MS Word and PowerPointStrong problem solving and decision-making abilities.Able to work independently and in virtual environment.Extra credit if you have:Writing experience with IT offerings or topicsYou May Also Need:Ability to work flexible hours according to business needs.Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. Roles and Responsibilities: The Work:You re a member of a writing team whose goal is to create clear, concise, and compelling sales materials to differentiate Accenture from its competitors. Along with creating and editing, you use creative storytelling to deliver innovative sales materials. You also help make sure the team consistently understands and follows best practices and standards.You willServe as a lead writer on pursuit writing support requests.Participate in and co-facilitate proposal storyboarding sessions. Apply conceptual writing and storytelling for large and complex deals.Collaborate with creative colleagues such as designers to develop materials. Own the writing of technical and standard sections and content.Work with subject matter experts to develop and refine content.Conduct peer reviews and share insights to enhance content.Contribute to and work with content in internal repositories.Support training and coach junior team membersApply best practices aligned with the global team, promoting consistency among writers.Contribute to and participate in the pursuit writing practice community. Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills-Computer proficiency and typing speed (minimum 30 WPM preferred).-Flexibility to work in rotational shifts including weekends. -Ready to work from Office-Experience in voice process is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamProvide support to customers via live chat on various platforms.Respond to customer inquiries in a professional and timely manner.Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.Identify and resolve customer issues and complaints effectively.Escalate unresolved issues to higher-level support teams when necessary.Maintain a calm, positive, and helpful attitude with all customer interactions.Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.Provide clear and concise explanations to customers regarding products, services, or policies.Manage multiple customer chats simultaneously while maintaining a high level of customer service.Ensure that chat responses are efficient, clear, and accurate.Meet performance metrics for response time, resolution time, and customer satisfaction.Document customer interactions accurately in the system.Log all inquiries, complaints, and solutions provided for future reference.Maintain detailed records of customer issues and feedback for quality and training purposes.Work closely with other team members and departments to ensure seamless service delivery.Share feedback, best practices, and insights with the team leader to improve overall team performance.Maintain high levels of professionalism and ensure that all interactions align with company standards and policies.Participate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Arabic language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsrequirements to work weekends and holidays Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platformcompanies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on jobexperience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.contentDue to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also bechallenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore,moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation inAccenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Campaign Management Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for . Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for ,, Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation