Content Development Associate Manager Accenture

3.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Content Development Associate Manager at Accenture, you will be part of the Operations Content Team, where your primary responsibility will be to bring your technical writing skills and creative personality to help build engaging and easy-to-understand employee and customer-facing material, with a focus on Lending Products. Your role will involve drafting procedures that align with various regulations such as Reg Z, ECOA, UDAAP, FCRA, FDCPA, and simplifying complex information into easy-to-understand instructions. You will collaborate with different departments and roles to develop creative solutions independently and drive projects effectively. Your key responsibilities will include developing, reviewing, and publishing technical procedures for various employees, collaborating with Project Managers and process owners to ensure content accuracy and alignment, designing processes, supporting new product launches, creating customer-facing FAQs, knowledge-based content, and maintaining accessible content locations. Your role will also involve managing timelines and priorities of projects, leveraging your experience in technical writing and content management within fintechs and/or financial services, knowledge of banking and lending regulations, and compliance expertise. To excel in this role, you must possess exceptional attention to detail, be self-motivated, have excellent written and verbal communication skills, and be adaptable to a fast-paced startup environment. You should also be proficient in tools like G-Suite, Microsoft Office, and knowledge-base systems, demonstrate ingenuity, creativity, and resourcefulness in decision-making, and show high motivation and dedication to deliver results within strict timeframes. Additionally, degrees or advanced training in technical writing, English, communications, or information will be beneficial. In this position, you will be required to analyze and solve moderately complex problems, create new solutions, understand the strategic direction set by senior management, interact with peers, manage medium-small sized teams, and work in rotational shifts when necessary. You will also play a crucial role in maintaining and organizing communication between process owners and stakeholders to ensure content review, feedback incorporation, and updates in internal communication channels for rollout to applicable teams. If you are passionate about content development, possess the required qualifications and experience, and thrive in a collaborative and dynamic work environment, we encourage you to apply for this role and be a part of our global professional services team at Accenture.,

Posted 3 days ago

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