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Product Support Consultant 2 Adobe

3.0 - 7.0 years

0 Lacs

noida, all india

On-site

In this role at Adobe, you will be providing technical support to Digital Marketing customers via telephone and email, ensuring accurate and timely assistance. As a Technical Support Product Consultant, you will handle complex support issues with varying priorities, aiming to delight customers while representing Adobe in a professional manner. Your responsibilities will include: - Providing technical support via telephone and email, while logging all interactions accurately. - Validating and reporting customer-submitted product bug reports with precision. - Educating customers on the use of Digital Marketing products. - Assisting in testing new and enhanced products. - Handling projects effi...

Posted 1 month ago

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