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Field Engineering II Adobe

3.0 - 7.0 years

0 Lacs

noida, all india

On-site

You will be a part of the Field Engineering (FE) team at Adobe, responsible for managing delivery of support concerns and proactive services to boost customer IT operational health in assigned accounts. Your role will involve ensuring flawless operation and value realization from Adobe products, leading to heightened customer satisfaction, reduced support costs, and valuable feedback for product refinement. **Key Responsibilities:** - Deliver proactive and preventative services to customers - Provide proactive notifications about upcoming releases and potential impacts - Lead customers through complex environment changes and offer onsite and production support - Conduct regular knowledge tra...

Posted 6 days ago

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