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7.0 - 10.0 years
18 - 22 Lacs
Gurugram
Work from Office
Manage a portfolio of enterprise-level clients, serving as the primary point of contact to understand business needs, deliver tailored solutions, and ensure high customer satisfaction and retention. -Act as a trusted advisor by offering consultative support, sharing best practices, and influencing client roadmaps through product insights and industry benchmarks. Lead GTM (Go-To-Market) initiatives and strategic projects to successful outcomes, driving cross functional collaboration and ensuring timely resolution of client escalations within defined SLAs. Drive business growth by proactively identifying cross-sell and upsell opportunities, creating dynamic success plans aligned with customer goals. Execute lead generation, prospecting, and follow-ups from telesales activities to achieve sales targets and close new business opportunities. Monitor competition, analyze market trends, and maintain strong pipeline and activity reporting to support strategic decision-making
Posted 3 days ago
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