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3.0 - 8.0 years
36 - 96 Lacs
mumbai
Work from Office
Responsibilities: * Manage technical support team * Ensure timely resolution of customer issues via SMS, IVR & chatbots * Collaborate with product development on feature enhancements Provident fund Health insurance
Posted 2 weeks ago
7.0 - 8.0 years
0 Lacs
mumbai
Work from Office
Responsibilities: * Manage WhatsApp API support team * Ensure customer satisfaction through timely resolutions * Collaborate with cross-functional teams on escalations * Implement Omni Channel strategy Provident fund
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
Company Description Hence Digital Telematics, established in 2018 and ISO Certified(9001:2015), specializes in website development, mobile development, designing, bulk SMS, voice calls, miscall alerts, SEO, and online marketing solutions. We leverage advanced technology and techniques to provide top-quality web-based software solutions that drive results. With a dedication to exceptional customer experiences and end-to-end support, we transform business requirements into future-proof web solutions. Our strategic locations in Gurgaon, Dubai, and Yamunanagar enable us to deliver high-quality digital marketing services to clients worldwide. Role Description This is a full-time on-site role for ...
Posted 2 months ago
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