Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users' needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers' experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: Triage and troubleshoot user-reported issues, identifying the most effective resolution path. Implement production hotfixes and data changes to unblock users and mitigate issues. Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: Identify patterns and group similar/related issues to determine optimal resolutions. Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team.The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Minimum of three years of experience with Spring Boot applications. Minimum of two years of experience with Java Microservices. Technical Skills: Demonstrated expertise in software application debugging and troubleshooting. Familiarity with technical support processes and escalation management.Proficiency with Microservices, RESTful web services, and Kafka.Experience with ELK and RDS/Postgres. Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: Proactive and eager to learn new technologies and concepts daily.Exceptional interpersonal skills, including clear and professional written and verbal communication. Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style.Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: Experience working on a Software as a Service (SaaS) product. Familiarity with continuous integration and automated testing. Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/.
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Job Summary: We are seeking a proactive and detail-oriented Sales & Underwriting Support Associate to join our team in Pune. This role is designed to provide critical administrative and operational support to our UK and US Sales and Underwriting teams. The ideal candidate will assist with both day-to-day tasks and long-term initiatives, helping to streamline operations, improve efficiency, and enable the sales teams to focus on strategic activities. What you will do: Maintain and update Salesforce contact records and territory assignments. Assign new leads and contacts to appropriate states and sales territories. Collaborate with partners (e.g., Keystone, ISU, Fortified) to support monthly reporting and commission tracking. Support UK renewals by generating quotes and preparing documentation for underwriter review, similar to a Renewal Account Executive (RAE). Manage policy binders and subjectivities for the UK market, filling a current gap in Underwriting Assistant (UA) support. Format and process bulk uploads on a monthly basis with precision and consistency. Conduct TOBA (Terms of Business Agreement) due diligence and facilitate onboarding for new agencies and users onto the platform. Participate in the mapping and management of agency locations within internal platforms to support territory planning and performance analysis. What we need from you: Bachelor's degree in Business Administration, Insurance, or a related field. 2–4 years of experience in sales support, underwriting operations, or a similar administrative function within the insurance or fintech sector. Familiarity with Salesforce or similar CRM systems required. Strong Excel and data formatting skills; experience with bulk data uploads is a plus. Knowledge of UK and US insurance processes is desirable but not mandatory. Skills and Competencies: Excellent attention to detail and organizational skills. Strong communication and collaboration abilities, especially across international teams. Ability to work independently, manage multiple tasks, and meet tight deadlines. Proactive problem-solving mindset with a willingness to learn. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/.
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders" cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. We are seeking a proactive and detail-oriented Sales & Underwriting Support Associate to join our team in Pune. This role is designed to provide critical administrative and operational support to our UK and US Sales and Underwriting teams. The ideal candidate will assist with both day-to-day tasks and long-term initiatives, helping to streamline operations, improve efficiency, and enable the sales teams to focus on strategic activities. **What you will do:** - Maintain and update Salesforce contact records and territory assignments. - Assign new leads and contacts to appropriate states and sales territories. - Collaborate with partners (e.g., Keystone, ISU, Fortified) to support monthly reporting and commission tracking. - Support UK renewals by generating quotes and preparing documentation for underwriter review, similar to a Renewal Account Executive (RAE). - Manage policy binders and subjectivities for the UK market, filling a current gap in Underwriting Assistant (UA) support. - Format and process bulk uploads on a monthly basis with precision and consistency. - Conduct TOBA (Terms of Business Agreement) due diligence and facilitate onboarding for new agencies and users onto the platform. - Participate in the mapping and management of agency locations within internal platforms to support territory planning and performance analysis. **What we need from you:** - Bachelor's degree in Business Administration, Insurance, or a related field. - 2-4 years of experience in sales support, underwriting operations, or a similar administrative function within the insurance or fintech sector. - Familiarity with Salesforce or similar CRM systems required. - Strong Excel and data formatting skills; experience with bulk data uploads is a plus. - Knowledge of UK and US insurance processes is desirable but not mandatory. **Skills and Competencies:** - Excellent attention to detail and organizational skills. - Strong communication and collaboration abilities, especially across international teams. - Ability to work independently, manage multiple tasks, and meet tight deadlines. - Proactive problem-solving mindset with a willingness to learn. **What Cowbell brings to the table:** - Employee equity plan for all and wealth enablement plan for select customer facing roles. - Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more. - Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUETransparency, Resiliency, Urgency, and Empowermentwe are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development.,
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders" cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users" needs front and center. As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers" experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. **What You Will Do:** **Issue Resolution:** - Triage and troubleshoot user-reported issues, identifying the most effective resolution path. - Implement production hotfixes and data changes to unblock users and mitigate issues. - Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. - Prioritize and manage multiple incidents and deadlines in a fast-paced environment. **On-Call & Alerting:** - Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. - Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. **Knowledge & Collaboration:** - Identify patterns and group similar/related issues to determine optimal resolutions. - Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. - Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. **What We Need From You:** We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. **Education & Experience:** - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. - Minimum of three years of experience with Spring Boot applications. - Minimum of two years of experience with Java Microservices. **Technical Skills:** - Demonstrated expertise in software application debugging and troubleshooting. - Familiarity with technical support processes and escalation management. - Proficiency with Microservices, RESTful web services, and Kafka. - Experience with ELK and RDS/Postgres. - Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. **Soft Skills:** - Proactive and eager to learn new technologies and concepts daily. - Exceptional interpersonal skills, including clear and professional written and verbal communication. - Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style. - Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. - Strong ownership mindset, embracing both responsibility and accountability. **Bonus/Nice to Have:** - Experience working on a Software as a Service (SaaS) product. - Familiarity with continuous integration and automated testing. - Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. - Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. **What Cowbell brings to the table:** - Employee equity plan for all and wealth enablement plan for select customer-facing roles. - Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours, and much more. - Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security, as well as continuing to build your professional skills in a team environment. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE (Transparency, Resiliency, Urgency, and Empowerment), we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development.,
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders" cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. In support of business objectives, we are actively looking for an ambitious person, who is not afraid of hard-work and embraces ambiguity as it comes to join our Information Security Team as a Sr. Developer, Application Security. The InfoSec team drives security, privacy, and compliance improvements to reduce risk by building out key security programs. We enable our colleagues to keep the company secure and support our customers" security journey with tried and true best practices. We are a Java, Python, and React shop combined with world-class cloud infrastructure such as AWS & Snowflake. Balancing proper security while enabling execution speed for our colleagues is our ultimate goal. It's challenging and rewarding! If you are up for the challenge, come join us. You will be instrumental in curing security defects in code, burning down any new and existing vulnerabilities. You can fix the code yourself and continuous patching is your north star. You will be the champion for safeguards and standards that will keep our code secure and reduce the introduction of new vulnerabilities. Partner and collaborate with internal stakeholders in assisting with the overall security posture with an emphasis on the Engineering and Operations/IT areas. Work across engineering, product and business systems teams to enhance and evangelize security in applications (& infrastructure). Research emerging technologies and maintain awareness of current security risks in support of security enhancement and development efforts. Develop and maintain application scanning solutions to inform stakeholders of security weaknesses & vulnerabilities. Review outstanding vulnerabilities with product teams and assist in remediation efforts to reduce risk. Bachelor's degree in computer science or another STEM discipline and 8 to 10+ years of professional experience in security software development. Majority of prior experience as a Security Engineer focused on remediation of security vulnerabilities and defects in Java and Python. Must have prior in-depth demonstrable experience developing in JAVA and Python; Basically you are developer first and a security engineer second. Applicants that do not have this experience will not be considered. Experience developing in, and securing, Javascript and React a plus. Experience securing integrations and code that utilizes Elasticsearch, Snowflake, Databricks, RDS a big plus. Detail-oriented with problem-solving, communication, and analytical skills. Expert understanding of CVE and CVSS scoring and how to utilize this data for validation, prioritization, and remediation. Excellent understanding and utilization of OWASP. Demonstrated ability to secure API; Techniques, patterns, will be assessed. Experience designing and implementing application security solutions for web and or mobile applications. Experience developing and reporting vulnerability metrics as well as articulating how to reproduce and resolve those security defects. Experienced in application penetration testing; and understanding of remediation techniques for common misconfigurations and vulnerabilities. Demonstrable experience in understanding patching and library upgrade paths including interdependencies. Familiarity with CI/CD tools. Previous admin experience in CI/CD is not required but a big plus. Capability to deploy, provide maintenance for, and operationalize scanning solutions. Hands-on ability to conduct scans across application repositories and infrastructure. Must be willing to work extended hours and weekends as needed. Great at and enjoys documenting solutions; creating repeatable instruction for others, operational documentation, developing technical diagrams, and similar artifacts. Preferred Qualifications: You can demonstrate and document threat modeling scenarios using well-known frameworks such as STRIDE. Proficient with penetration testing tools such Burp suite, Metasploit or ZAP. You are already proficient with SAST & SCA tools; proficiency with DAST and/or OAST tool usage and techniques would be even better. As a mentor you also have the experience and desire in providing fellow engineering teams with technical guidance on the impact and priority of security issues and driving remediation. Capability to develop operational process from scratch or improve current processes and procedures through well-thought-out hand-offs, integrations, and automation. Familiarity with multiple security domains such as application security, infrastructure security, network security, incident response, and regulatory compliance and certifications. Understanding of modern endpoint security technologies/concepts. Adept at working with distributed team members. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer-facing roles. Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours, and much more. Professional development and the opportunity to learn the ins and outs of cyber insurance, cybersecurity as well as continuing to build your professional skills in a team environment. Equal Employment Opportunity: Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment, we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development.,
Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders" cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. We are seeking a proactive and detail-oriented Sales & Underwriting Support Associate to join our team in Pune. This role is designed to provide critical administrative and operational support to our UK and US Sales and Underwriting teams. The ideal candidate will assist with both day-to-day tasks and long-term initiatives, helping to streamline operations, improve efficiency, and enable the sales teams to focus on strategic activities. **What you will do:** - Maintain and update Salesforce contact records and territory assignments. - Assign new leads and contacts to appropriate states and sales territories. - Collaborate with partners (e.g., Keystone, ISU, Fortified) to support monthly reporting and commission tracking. - Support UK renewals by generating quotes and preparing documentation for underwriter review, similar to a Renewal Account Executive (RAE). - Manage policy binders and subjectivities for the UK market, filling a current gap in Underwriting Assistant (UA) support. - Format and process bulk uploads on a monthly basis with precision and consistency. - Conduct TOBA (Terms of Business Agreement) due diligence and facilitate onboarding for new agencies and users onto the platform. - Participate in the mapping and management of agency locations within internal platforms to support territory planning and performance analysis. **What we need from you:** - Bachelor's degree in Business Administration, Insurance, or a related field. - 2-4 years of experience in sales support, underwriting operations, or a similar administrative function within the insurance or fintech sector. - Familiarity with Salesforce or similar CRM systems required. - Strong Excel and data formatting skills; experience with bulk data uploads is a plus. - Knowledge of UK and US insurance processes is desirable but not mandatory. **Skills and Competencies:** - Excellent attention to detail and organizational skills. - Strong communication and collaboration abilities, especially across international teams. - Ability to work independently, manage multiple tasks, and meet tight deadlines. - Proactive problem-solving mindset with a willingness to learn. **What Cowbell brings to the table:** - Employee equity plan for all and wealth enablement plan for select customer-facing roles - Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours, and much more - Professional development and the opportunity to learn the ins and outs of cyber insurance, cybersecurity, as well as continuing to build your professional skills in a team environment Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUETransparency, Resiliency, Urgency, and Empowerment, we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit [Cowbell Cyber](https://cowbell.insure/). Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.,