6 Cots Solutions Jobs

As a Technical Support specialist, your role will involve troubleshooting and resolving escalated issues from the Helpdesk. Some key responsibilities include: - Incident Management: - Track and document issues: Log all problems, resolutions, and updates in a ticketing system like ServiceNow or Jira. - Escalate complex issues: If unable to resolve, escalate issues to higher-level support or specialized teams. - Monitor and follow-up: Ensure timely resolution of issues and follow-up with users to confirm problem resolution. - System Monitoring & Maintenance: - Monitor system performance: Keep an eye on system performance and reliability to ensure optimal functioning. - User Training and Docume...

As a Technical Support specialist, your primary responsibility will be to troubleshoot and resolve issues escalated from the Helpdesk. You will be tasked with incident management by tracking and documenting issues in a ticketing system such as ServiceNow or Jira. In case of complex issues, you will escalate them to higher-level support or specialized teams, ensuring timely resolution and follow-up with users to confirm problem resolution. Additionally, you will monitor system performance to ensure optimal functioning and reliability. You will also be responsible for creating user guides, knowledge base articles, and FAQs to facilitate self-service for common issues, as well as sharing best p...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role . Lead the solutioning and delivery of asset management and reliability consulting engagements, frequently interacting with CXO-level executives. End to end solution design, product selection, blue printing of integrated asset manage...

In this vital role at Amgen, you will be responsible for supporting, monitoring, maintaining, and enhancing software applications and solutions that meet business needs, ensuring the availability and performance of critical systems and applications. Your primary focus will involve working closely with the product team, the Salesforce Platform team, and other engineers to create high-quality, scalable software solutions, automate operations, monitor system health, and respond to incidents to minimize downtime. Your responsibilities will include supporting, monitoring, maintaining, and enhancing existing business solutions using Salesforce, implementing automation solutions using Flow Builder,...

In this vital role at Amgen, you will play a crucial part in discovering, developing, manufacturing, and delivering innovative medicines to positively impact the lives of millions of patients. Amgen, a pioneer in the biotechnology industry for over 40 years, continues to lead the way in innovation by leveraging technology and human genetic data to explore beyond current boundaries. As a Salesforce Analyst, your responsibilities will include supporting, monitoring, maintaining, and enhancing software applications and solutions to meet business requirements. You will collaborate closely with the product team, the Salesforce Platform team, and other engineers to develop high-quality, scalable s...

As an Enterprise Architect in the Financial Services domain, you will play a crucial role in leading the design and integration of enterprise solutions that are in line with the business objectives. With over 18 years of experience, you will focus on designing scalable, reliable, and secure solution architectures that meet both the technical requirements and the overarching business strategy, specifically within the Capital Markets domain. Your responsibilities will include collaborating with technical architects, engineering teams, and key stakeholders to ensure successful implementation, bridging the gap between business objectives and technical execution. You will be responsible for align...