30 Cots Applications Jobs

As a Helpdesk Associate-Troubleshooting at NTT DATA, your role will involve providing L1 technical guidance in activities associated with identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will be expected to act as a liaison between customers and departments within the Client Infrastructure, participating in a supportive role at the associate level. Your responsibilities will include having good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications, among others. Key Responsibilities: - Provide L1 technical guidance for problem identification, prioritization, and resolution through Phone...

Role Overview: As a Helpdesk Associate at NTT DATA, you will be responsible for providing L2 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. Your role will involve activities such as recognition, research, isolation, resolution, and follow-up steps. You will act as a liaison between customers and departments within the Client Infrastructure, supporting them in troubleshooting MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications. Additionally, you are expected to have a sound understanding of ITIL best practices around Incident and Request Management procedures. Key Resp...

As a Helpdesk Analyst - L1/ L1.5 at NTT DATA in Noida, Uttar Pradesh (IN-UP), India (IN), your role involves providing L1/ L1.5 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email & Chat. You will act as a liaison between customers and departments within the Client Infrastructure, offering good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications. **Key Responsibilities:** - Provide L1/ L1.5 technical guidance in activities associated with the identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Act as a liaison b...

As a Helpdesk Analyst - L1/ L1.5 at NTT DATA, your role will involve providing technical guidance at L1/ L1.5 level for activities related to the identification, prioritization, and resolution of reported problems through Phone, Email & Chat. You will act as a liaison between customers and departments within the Client Infrastructure, offering support and assistance. Additionally, you should have good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications. Key Responsibilities: - Provide L1/ L1.5 technical guidance for problem identification, prioritization & resolution - Act as a liaison between customers & departments within the Client Inf...

Req ID: 329706 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communicat...

Req ID: 342875 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - L1/ L1.5 technical guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and Responsibilities Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.Good troubl...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. 3-5 Years of Experience Job description: Provide L1 technical guidance in activities associated with id...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Analyst Overview: NTT DATA is growing our Digital Workplace team and is looking for a Technologist for Digital Workplace. As a Technologist within our IT organization, you will play a key role in resolving user issues, managing issue triage, and contributing to the automation pipeline. Your primary focus will be on providing technical support, identifying tasks suit...

As a Helpdesk Senior Analyst - Spanish at NTT DATA in Noida, Uttar Pradesh, your role will involve providing L1 technical guidance in activities related to problem identification, prioritization, and resolution through Phone, Email, and Chat. You must have knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Edge/Chrome, Networking, Messaging, MS Office, COTS applications, and be fluent in Spanish with excellent writing and comprehension skills. Your responsibilities will include: - Providing technical guidance for problem resolution - Acting as a liaison between customers and departments within the Client Infrastructure Qualifications required for this position include...

Req ID: 335614 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personall...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a br...

Req ID: 339502 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1.5 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 7 & 10 Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications Working knowledge of MS Office suite & Skype for business F...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a ...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a br...

Req ID: 325364 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between custo...

Req ID: 335545 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1.5 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personal...

You are applying for the position of Helpdesk Senior Associate - L1.5 Technical Support at NTT DATA in Noida, Uttar Pradesh, India. As a Helpdesk Senior Associate, your role will involve providing L1.5 technical guidance for problem identification, prioritization, and resolution through Phone, Email, and Chat. You will act as a liaison between customers and departments within the Client Infrastructure, participating in recognition, research, isolation, resolution, and follow-up steps. Your responsibilities will include troubleshooting MS Windows, PC Hardware, Internet Explorer, MS Office, COTS applications, and adhering to ITIL best practices for Incident and Request Management procedures. K...

NTT DATA is currently looking for a Helpdesk Senior Associate - L1.5 Technical Support to join the team in Noida, Uttar Pradesh, India. As a Helpdesk Sr. Associate at Grade-5 position in the Service Desk, you will be responsible for providing L1.5 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat support channels. The ideal candidate for this position must be a Graduate with a preference for a B.Tech/B.E or any other technical degree. In addition, good communication skills with a minimum of 1 year of international calling experience, good comprehension, and writing skills are required. The candid...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil N?du (IN-TN), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a ...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Ndu (IN-TN), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a b...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a br...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Ndu (IN-TN), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a b...

NTT DATA is looking for a Helpdesk Senior Associate - ITIL to join their team in Bangalore, Karnataka (IN-KA), India. As a Helpdesk Sr. Associate at Grade-5 position in the Service Desk, you will be responsible for providing L2 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You must have a Graduate degree, with B.Tech/B.E or any other technical degree preferred, along with good communication skills and a minimum of 1 year of international calling experience. Your role will involve participating in a supportive capacity by acting as a liaison between customers and departments within the Client...

As a Helpdesk Associate - L1 Technical Guidance at NTT DATA, your primary responsibility will be to provide L1 technical guidance for the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will be expected to act as a liaison between customers and departments within the Client Infrastructure, ensuring smooth communication and resolution of technical issues. To excel in this role, you must have good communication skills and at least 6+ months of international calling experience. As a Grade-4 Helpdesk Associate, you should be a Graduate with the ability to work independently and adhere to organizational policies and procedures. Excellent cus...

As a Helpdesk Senior Representative - ITIL at NTT DATA in Noida, Uttar Pradesh, India, your role will involve providing L1 technical guidance to identify, prioritize, and resolve reported problems through Phone, Email & Chat. You will act as a liaison between customers and departments within the Client Infrastructure, supporting in troubleshooting MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications. The ideal candidate will be a Graduate with good communication skills, international calling experience, strong comprehension & writing skills, and excellent customer handling skills. You should be comfortable working in rotational shifts within a 24x7 support window, with a...