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1.0 - 4.0 years
3 - 4 Lacs
bengaluru
Work from Office
NTT Data is looking for IT Service Desk Associates /Immediate joiners Location : Bangalore Mode : On-site Shifts : Rotational Notice : Immediate to 15 days joiners only Role Overview: The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximu...
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
bengaluru
Work from Office
NTT Data is looking for IT Service Desk Associates /Immediate joiners Location : Bangalore Mode : On-site Shifts : Rotational Notice : Immediate to 30 days joiners only Role Overview: The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximu...
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
noida
Work from Office
NTT Data is looking for IT Service Desk Associates / Sr. Associates for Noida location. Location : Noida Mode : On-site Shifts : Rotational Notice : Immediate to 30 days joiners only Role Overview: The Service Desk Associate / Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provide...
Posted 1 month ago
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