Order Management(Disconnect Team, Maintenance Team) First Meridian Business Services

2 - 4 years

4 - 9 Lacs

Bengaluru

Work from Office

Responsibilities Working with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills Billing review and maintenance support for Partner accounts and for Network Services end customers Processing network and cloud services cancellation orders including: interacting with the underlying carriers, ensuring internal resources are shut down and closing the customers accounts for final billing Processing suspensions and cancellations ordered by Collections for non-payment Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience via phone and or email Requirements Previou...

Posted 4 months ago

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