8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Staff Cloud Support Engineer at Snowflake, your role is to delight customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look to you for technical guidance and expert advice on their effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake's product and engineering teams. Your responsibilities will include: - Driving technical solutions to complex problems, providing in-depth analysis and guidance to Snowflake customers and partners through email, web, and phone communication. - Adhering to response and resolution SLAs and escalation processes to ensure fast resolution of custo...

Posted 1 month ago

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Staff Cloud Support Engineer - Snowflake Engine - Data Warehouse Management Snowflake

8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As a Staff Cloud Support Engineer at Snowflake, you will drive technical solutions to complex problems, providing in-depth analysis and guidance to Snowflake customers and partners using various methods of communication like email, web, and phone. Your role involves adhering to response and resolution SLAs and escalation processes to ensure fast resolution of customer issues. You will demonstrate good problem-solving skills and be process-oriented while utilizing the Snowflake environment, connectors, 3rd party partners for software, and tools to investigate issues. Your responsibilities also include documenting known solutions to the internal and external knowledge base, submitting well-doc...

Posted 3 months ago

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Staff Cloud Support Engineer Snowflake

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Staff Cloud Support Engineer at Snowflake, you will be a crucial part of the Snowflake Support team, dedicated to providing high-quality resolutions to help customers achieve data-driven business insights and results. You will work with a team of subject matter experts to ensure customer success by listening, learning, and building strong connections with customers. Your responsibilities will include working on a variety of technical issues related to operating systems, database technologies, big data, data integration, connectors, and networking. Customers will rely on you for technical guidance and expert advice on the effective and optimal use of Snowflake Data Warehouse. You will al...

Posted 4 months ago

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