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Service Manager Platform Storage and Backup Global capability center

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Service Manager for Backup & Storage, your main responsibilities will include: - **Service Ownership & Strategy**: - Own the service vision and roadmap, aligning with the Digital Platform strategy and enterprise capability goals. - Translate strategy into measurable objectives and vendor requirements. - Continuously evolve the service based on performance data, incident learnings, and stakeholder feedback to improve stability, restore times, and user experience. - **Governance & Vendor Accountability**: - Lead the governance framework for outsourced/managed services including contractual follow-up, reviews, risk management, and financials. - Ensure suppliers are accountable for resili...

Posted 4 days ago

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