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12.0 - 19.0 years
50 - 60 Lacs
Gurugram
Work from Office
Head of business & cost assurance (Only from GCC) Cost Assurance: Conduct PIR for cost assurance for roles/ services setup or running in GCC. Track and report on savings due to cost arbitrage, offshoring , consolidation and process standardization. Review and monitor actual costs in scope. Highlight and recommend cost saving/avoidance opportunities. Service Assurance: Setup measurements and processes to enable collection, tracking and management of services as per contract/ SOW. Setup and manage data collection for KPIs/ SLAs and regular reporting and drive actions for excelling/ improving. Continuous Improvements: Drive continuous improvement initiatives related to business assurance processes and practices. Conduct time and motion studies, develop learning models (such FISH) on Process Flow, System Linkages, Finance flow, Cause & Effect KPI simulations. Drive Lean projects to drive operational efficiencies and improve compliance. Identify tactical automation opportunities and implement. Revenue Assurance: Identify and highlight revenue leakages in scope and recommend improvements. Internal Process Mechanism: Review internal process mechanism and recommend process improvement opportunities for business assurance Process Engineering: Design and implement continual process improvements utilizing In-house Tools, Process Automations. Drive Lean Projects to drive operational efficiencies and improved compliance. Reporting and compliance : Monitor and govern key reporting KPIs/ GCC scorecard. Identify opportunities to improve and drive Improvement plans. Minimum Requirements: MBA with 12+ years of experience in business assurance, cost management, financial auditing or related areas.
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