1427 Correlation Jobs - Page 9

Overview Sterile Processing Tech, Sterile Processing PRN/OCC, Variable Hours & Shifts Fort Sanders Regional Overview Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke. We are also the region’s leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients. Position Summary Under the direction of department leadership, responsible for the proper decontamination, inspection, assembly, and high level disinfection and sterilization of surgical instruments. Operates processing equipment. Requires proficiency in instrument decontamination and assembly and knowledge of the sterilization methods available and which method is appropriate in correlation with the devices that are to be processed. Recruiter: Jennifer Gordon || apply@covhlth.com Responsibilities Decontaminates surgical instruments according to manufacturer’s instructions or advised by the department leader. Will operate all decontamination equipment including washer disinfectors, ultrasonic cleaners, cart washer, and automatic endoscope reprocessor (AER). Inspects instruments after decontamination, ensuring all items are clean, intact, functional, and accounted for. Assembles trays in a manner that ensures devise sterility as well as presenting a tray that is easy for the end user to access for use. Uses count sheets to ensure trays are assembled accurately. Interfaces with the instrument tracking system for all functions of processing. Packages or containerizes instrument sets according to manufacturer’s guidelines and Association for the Advancement of Medical Instrumentation (AAMI) standards. Packages in a neat and proper technique ensuring easy, aseptic opening in the operating room. Loads sterilizer carts in a way to ensure packaged items are not punctured or compromised, loads containers and wrapped goods as recommended. Runs daily sterilizer tests on all steam and low temperature sterilizers. Operates sterilizer according to manufacturer’s instruction, ensuring load biological monitoring. Documents all load contents, interfaces load to tracking system, loads cycle confirming correct parameters, monitors sterilizer to tracking system information, and records all pertinent information (biological, mechanical, and chemical). Unloads sterilizers, ensuring items are not compromised, and stores in correct location according to tracking system storage locations. Follows endoscope manufacturer’s processing instructions and accepted standards/ guidelines. Responsible for the cleanliness of the department and all processing equipment. Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested. Performs other duties as assigned. Qualifications Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED. Minimum Experience None Licensure Requirement If hired into this position after January 1, 2017, must take and pass an accepted Central Processing exam through either IAHCSMM (International Association for Healthcare Material Management) as a Certified Registered Sterile Processing Technician (CRCST) or through CBSPD (Certification Board for Sterile Processing Technicians) as a Certified Sterile Processing Distribution Technician (CSPDT) within 2 years of entry-level employment in the position. If hired into this position before January 1, 2017, must complete a minimum of 10 continuing education credits annually in areas related to sterile processing.

Role: Consultant Department: Customer Success (Operations) Reporting To: Laboratory Director Role Definition The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with Clinicians. The role involves oversight of pre-analytical to post-analytical processes, technical staff training, equipment calibration validation, and ensuring excellence in turnaround time (TAT), report accuracy, and patient & clinician satisfaction. Deliverables Diagnostic Excellence Regulatory & Quality Compliance Clinician & Corporate Parties Satisfaction Team Enablement Stakeholder Engagement Responsibilities Diagnostic Oversight & Reporting Personally validate and sign out pathological results within defined TAT, ensuring clinical correlation wherever applicable. Release critical, high-value, high-risk reports with history-backed interpretation. Ensure reporting of critical values within 30 minutes through Helpdesk coordination and documentation of escalation. Review repeat testing, delta checks, or Clinician queries before finalizing reports. Resolve escalated clinician or B2B partner queries related to report delay, interpretation, or values. Laboratory Operations Management Monitor daily workflow (sample registration to reporting) to ensure seamless processing without bottlenecks. Conduct morning huddles with technical team for daily work allocation, sample volume trends, pending TAT cases. Define shift plans, ensure break management, and redistribute manpower to high-load areas. Track hourly dashboards to monitor sample inflow, pending batches, machine utilization. Conduct daily walk-throughs of sample reception, processing, storage, and disposal areas. Maintain cold chain and monitor temperature logs of refrigerators, centrifuges, and transport boxes. Coordinate with logistics on delayed samples and prioritize urgent cases for immediate processing. Optimize TAT and batch processing to reduce costs. Monitor sample rejection or re-run trends and reduce wastage-related expenses. Keep manpower costs within budgeted limits through efficient shift rotation and overtime control. Prepare and present weekly Laboratory Operations Performance dashboards on CSAT, sample volume, rejection, TAT, QC, to HO Team. Quality Management & Compliance Daily IQC review with Laboratory/ Quality Manager— document, sign, and flag any trend shift. Review EQAS data, scoring, and discussion of non-conformities with root cause analysis. Approve monthly QC summary, LJs charts, and logbook updates. Review and sign off on calibration/maintenance logs for all analyzers. Ensure reagent logs, expiry management, and kit validation documentation are updated. Conduct monthly internal audits; verify SOP compliance, sample logs, and result traceability. Ensure CAPA closure within 7 working days of any non-compliances or deviation. Ensure SOP version control and display; conduct annual policy review with Central QA team. Pre-Analytical & Sample Management Supervise specimen collection quality, labeling accuracy, transport condition, and rejection criteria compliance. Conduct random audits of sample adequacy and SOP adherence by phlebotomy and accessioning teams. Ensure timely centrifugation of time-sensitive parameters Coordinate with logistics and floor teams for timely sample receipt and prioritization of samples. Conduct monthly training for high-error (Pre Analytical Non Compliances) phlebotomy/branch teams. Technical Team Training & Development Conduct structured induction and monthly training programs on SOPs, test parameters, compliances, and QMS updates. Review competency assessments, technical error trends, and initiate re-training wherever needed. Lead scientific case discussions and knowledge sessions to upskill team members. Consumables, Reagents, Instrumentation & Infrastructure Oversight Review monthly consumption patterns of reagents, kits, and consumables against test volume. Validate monthly indents before purchase approval; avoid overstocking/stockout. Monitor machine downtime, AMC status, and repair costs; escalate cost overages to Central Team. Review daily maintenance, calibration logs, and error flags on automated machines Approve validation protocols for new test methods or equipment introduced in the laboratories. Ensure zero downtime and contingency planning for analyzers through AMC adherence and backup systems. Clinical Interface & Doctor Engagement Address Corporate Parties and clinician queries, including result clarification, discrepancy resolution, and diagnostic suggestions. Maintain communication with top KOLs & A category customers: key discussions, complaints, follow-ups. Participate in regional CMEs, RTMs, and case-based learning sessions with the medical community. Build credibility for DBCL services through scientific communication and evidence-based advice. Success Metrics 100% accuracy rate in diagnostic tests and reports. 100% timely delivery of diagnostic results within established turnaround times 90% achievement of Quality indicators/ Laboratory Performance Score Adhere to a budget with no more than 2% variance. Customer feedback score of 4.8 or higher. One RTM/ CME per month ASK _ Consultant Skills Diagnostic Judgment: Ability to interpret and correlate complex test results with clinical history for accurate reporting. Quality System Management: Proficiency in managing NABL/ISO-based QMS, IQC/EQAS, CAPA systems, and documentation. Team Leadership & Communication: Ability to train, motivate, and coordinate multidisciplinary lab teams across shifts. Operational Execution: Skilled in streamlining workflows, managing peak loads, ensuring uptime, and enforcing SOPs. Analytical & Decision-Making: Proficient in analyzing performance data (TAT, QC trends, consumables, manpower), and taking timely, evidence-backed decisions. Knowledge Pathology & Test Interpretation: Deep domain knowledge across Biochemistry, Immunology, Hematology, and Microbiology. NABL/ISO 15189 Standards: Thorough understanding of audit requirements, method validation, and documentation protocols. Lab Information Systems (LIMS): Hands-on working knowledge of test allocation, result review, delta checks, and TAT tracking. Instrumentation & Analyzer Management: Knowledge of calibration, AMC, error logs, and method validation for automated platforms. DBCL Protocols & Business Models: Familiarity with DBCL’s operational structure (COCO, FOFO, SIS), Customer escalation matrix, and workflow SOPs. Traits Detail-Oriented: Tracks and verifies every quality and diagnostic metric; leaves no room for assumption. Accountable: Takes end-to-end ownership for accuracy, compliance, and team performance in lab operations. Resilient Under Pressure: Maintains calm and focus during audits, escalations, equipment failures, or crisis cases. Collaborative: Works closely with Branches, Helpdesk, Logistics, Sales, and Clinicians to resolve end-to-end issues. Ethical & Patient-Centric: Upholds scientific integrity, ensures confidentiality, and prioritizes patient safety always. Self-Image Lab Custodian: Sees self as the guardian of clinical accuracy, quality, and compliance in the region. People Enabler: Takes pride in building a competent, well-trained, and SOP-aligned technical team. Service Anchor: Believes in enabling fast, reliable, and respected diagnostic service for patients and clinicians. Motives Scientific Excellence: Committed to delivering the most accurate diagnosis possible through evidence-based processes. Customer Trust: Strives to build and retain the confidence of clinicians, hospitals, and corporate clients. Operational Leadership: Driven to run the lab like a high-efficiency unit with zero compromise on quality or speed.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM – Consulting- Risk As part of our EY-cyber security team, you shall Engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Confer and consult with business, technology, and operations to build and manage solution using PingDirectory, PingDirectory Proxy, and PingData Sync. Performing installation, configuration, and upgradation of Ping Directory instances. Ensure that directory architecture, designs, plans, controls, processes are aligned with Security as well as business strategy andstandards and be able to communicate and defend solution architecture positions. Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Create network design, server configuration/sizing specifications, and subsequently put together a global deployment of PingDirectory and PingDirectory Proxy, to provide a high-volume, low-latency directory solution. Real-time synchronization, identity correlation, and directory storage using Ping/VDS Directory Increase efficiency and maintainability incorporating scripting and automation whenever appropriate. Skills And Attributes For Success Advanced knowledge of LDAP and LDAP based directories. Minimum 5 years of hands-experience with PingDirectory Suite (PingDirectory, PingDirectory Proxy, and PingData Sync.) Implemented any migration projects from Oracle Ldap/Radiant logic to PingDirectory. Strong knowledge of PingDirectory administrative configuration. Good understanding of Authentication and Authorization standards and patterns, most critically the OAuth 2.0 and OIDC standards. Ability to develop consumption tools/widgets for applications to consume data from Ping Directory using Ping Directory API. Knowledge of SSL/TLS, PKI, certificates, and certificate authorities. Have hands-on experience on cloud provider – Azure or AWS or GCP Experience in scripting language - python, PowerShell and bash Knowledge of other Ping products – Ping Federate, Ping Access. To qualify for the role, you must have. B. Tech./ B.E. with sound technical skills Strong command on verbal and written English language. Experience in HTML, CSS and JavaScript. Strong interpersonal and presentation skills. 1-2 Years’ Work Experience. Certification: Desirable to have certifications in security domain, such as CISSP and CISA or any IAM product specific certifications. AWS Cloud practitioner and Azure AZ-900 certification. What We Look For Hands on experience in setting up the Identity and Access Management environment in standalone and cluster onment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM – Consulting- Risk As part of our EY-cyber security team, you shall Engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Confer and consult with business, technology, and operations to build and manage solution using PingDirectory, PingDirectory Proxy, and PingData Sync. Performing installation, configuration, and upgradation of Ping Directory instances. Ensure that directory architecture, designs, plans, controls, processes are aligned with Security as well as business strategy andstandards and be able to communicate and defend solution architecture positions. Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Create network design, server configuration/sizing specifications, and subsequently put together a global deployment of PingDirectory and PingDirectory Proxy, to provide a high-volume, low-latency directory solution. Real-time synchronization, identity correlation, and directory storage using Ping/VDS Directory Increase efficiency and maintainability incorporating scripting and automation whenever appropriate. Skills And Attributes For Success Advanced knowledge of LDAP and LDAP based directories. Minimum 5 years of hands-experience with PingDirectory Suite (PingDirectory, PingDirectory Proxy, and PingData Sync.) Implemented any migration projects from Oracle Ldap/Radiant logic to PingDirectory. Strong knowledge of PingDirectory administrative configuration. Good understanding of Authentication and Authorization standards and patterns, most critically the OAuth 2.0 and OIDC standards. Ability to develop consumption tools/widgets for applications to consume data from Ping Directory using Ping Directory API. Knowledge of SSL/TLS, PKI, certificates, and certificate authorities. Have hands-on experience on cloud provider – Azure or AWS or GCP Experience in scripting language - python, PowerShell and bash Knowledge of other Ping products – Ping Federate, Ping Access. To qualify for the role, you must have. B. Tech./ B.E. with sound technical skills Strong command on verbal and written English language. Experience in HTML, CSS and JavaScript. Strong interpersonal and presentation skills. 1-2 Years’ Work Experience. Certification: Desirable to have certifications in security domain, such as CISSP and CISA or any IAM product specific certifications. AWS Cloud practitioner and Azure AZ-900 certification. What We Look For Hands on experience in setting up the Identity and Access Management environment in standalone and cluster onment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM – Consulting- Risk As part of our EY-cyber security team, you shall Engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Confer and consult with business, technology, and operations to build and manage solution using PingDirectory, PingDirectory Proxy, and PingData Sync. Performing installation, configuration, and upgradation of Ping Directory instances. Ensure that directory architecture, designs, plans, controls, processes are aligned with Security as well as business strategy andstandards and be able to communicate and defend solution architecture positions. Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Create network design, server configuration/sizing specifications, and subsequently put together a global deployment of PingDirectory and PingDirectory Proxy, to provide a high-volume, low-latency directory solution. Real-time synchronization, identity correlation, and directory storage using Ping/VDS Directory Increase efficiency and maintainability incorporating scripting and automation whenever appropriate. Skills And Attributes For Success Advanced knowledge of LDAP and LDAP based directories. Minimum 5 years of hands-experience with PingDirectory Suite (PingDirectory, PingDirectory Proxy, and PingData Sync.) Implemented any migration projects from Oracle Ldap/Radiant logic to PingDirectory. Strong knowledge of PingDirectory administrative configuration. Good understanding of Authentication and Authorization standards and patterns, most critically the OAuth 2.0 and OIDC standards. Ability to develop consumption tools/widgets for applications to consume data from Ping Directory using Ping Directory API. Knowledge of SSL/TLS, PKI, certificates, and certificate authorities. Have hands-on experience on cloud provider – Azure or AWS or GCP Experience in scripting language - python, PowerShell and bash Knowledge of other Ping products – Ping Federate, Ping Access. To qualify for the role, you must have. B. Tech./ B.E. with sound technical skills Strong command on verbal and written English language. Experience in HTML, CSS and JavaScript. Strong interpersonal and presentation skills. 1-2 Years’ Work Experience. Certification: Desirable to have certifications in security domain, such as CISSP and CISA or any IAM product specific certifications. AWS Cloud practitioner and Azure AZ-900 certification. What We Look For Hands on experience in setting up the Identity and Access Management environment in standalone and cluster onment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Title: Specialist I, Cyber Defense Operation Centre (TCF) Job Description We are looking for an experienced and proactive SOC Analyst – Level 2 (L2) to join our Managed Security Services Provider (MSSP) team. In this role, you will handle advanced security investigations, lead incident response for escalated cases, fine-tune detection capabilities, and mentor L1 analysts. You will be expected to have strong technical expertise across security platforms, incident handling processes, and threat analysis to ensure timely and accurate response to security incidents in a 24x7 environment. Key Responsibilities Investigate and respond to escalated security incidents from L1 analysts, ensuring timely containment, eradication, and recovery. Perform in-depth log and packet analysis to identify root causes and attack vectors. Correlate alerts across multiple data sources (SIEM, EDR, IDS/IPS, cloud, threat intel) for context-rich investigations. Conduct malware analysis (static/dynamic) and assess potential impact on client systems. Create and refine incident response playbooks, use cases, and correlation rules. Collaborate with threat intelligence teams to enrich investigations and proactively identify emerging threats. Lead the onboarding and configuration validation for new clients and POCs. Support tuning of SIEM and EDR rules to reduce false positives and improve detection accuracy. Mentor and provide technical guidance to L1 analysts, ensuring knowledge transfer and skill growth. Document detailed investigation reports for incidents, ensuring compliance with client and regulatory requirements. Tools & Technologies (proficiency in several is required) SIEM: Palo Alto XSIAM/XDR, Splunk, Microsoft Sentinel, QRadar, LogRhythm EDR: CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Palo Alto Cortex XDR Network Security: IDS/IPS (Snort, Suricata), Next-Gen Firewalls (Palo Alto, Fortinet, Cisco) Threat Intelligence: VirusTotal, Anomali ThreatStream, Recorded Future, MISP Forensics: FTK, EnCase, Volatility, Autopsy (awareness) Case Management: ServiceNow, JIRA, TheHive Cloud Security: AWS Security Hub, Azure Security Center, GCP Security Command Center Vulnerability Management: Qualys, Tenable Nessus, Rapid7 InsightVM Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). Experience: 2–4 years in a SOC, incident response, or security operations role. Strong understanding of cyber attack techniques, MITRE ATT&CK framework, and incident handling methodologies. Proficiency in log analysis, endpoint forensics, and network traffic analysis. Experience with SIEM and EDR tool configuration, alert tuning, and custom rule creation. Working knowledge of scripting languages (Python, PowerShell, Bash) for automation and analysis is a plus. Preferred Certifications: GCIA, GCIH, CEH, CompTIA CySA+, Microsoft SC-200, or equivalent. Key Attributes for Success Strong problem-solving skills and ability to work on complex incidents under pressure. Excellent written and verbal communication for clear incident reporting and stakeholder updates. Collaborative mindset with the ability to mentor junior analysts and contribute to team development. Proactive in learning and adapting to evolving threats, tools, and best practices. Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1649251

Job Description The Manufacturing Engineering Manager will be responsible for designing, developing and implementing manufacturing processes, equipment and systems to enable optimized production efficiency while maintaining focus on cost efficient solutions, sustaining high quality product results, and enabling design for manufacturability in new designs. Provide guidance and support for solving complex technical problems that arise in manufacturing production. Coordinate the orderly transition and installation of new processes and/or methods in accordance with product specifications with a Lean Manufacturing approach. Responsibilities Accountable to study, plan and execute Production Schedule to meet delivery deadlines Responsible to establish training and development plans for employees Accountable and responsible to monitor and control all production related KPI Responsible to accomplish manufacturing results by communicating job expectations coordinating process requirements with different functions Accountable to achieve targeted 5S scores and maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, and maintaining compliance with established policies and procedures Responsible for coaching, education, and necessary discipline of staff along with related documentation Responsible to Improve manufacturing processes and methods for cost-reduction, quality improvement and efficiency Responsible to Identify and develop collaborative solutions for continuous improvement on issues within the production workflow such as level loading, production bottlenecks, machine reliability, general production related work flow waste. Lead ECN implementation, including review of drawing and attributes for completeness, providing guidance to Manufacturing team (e.g. part extension, BOM updates, router updates, scrap implementation, etc.) and coordinating the rest of the team (Finance, Purchasing, Planning, etc.) to ensure manufacturing readiness Make key decisions, resolve issues and oversee projects to shape manufacturing success Partner with Engineering department on design process of new or revised products and coordinate smooth transition from R&D to production in Manufacturing Responsible for CNC machine tooling, fixture, part development to maintain availability. Responsible for shop consumable cost tracking, Job cost variance, cycle time study/ Motion Study, Utilization, Efficency, OEE etc. Responsible for scrap analysis and proactively robust actions on each issue. Responsible to drive the DWM along with team and set as lead by example. Provide disposition for NCRs on incoming products per Quality procedures for ME Provide technical guidance for manufacturing activities (e.g. technical support to Procurement, external vendors, troubleshooting support for shop floor, guidance to Customer Service for new part requests, etc.) Responsible to support the Quoting process and Order Management process by supplying pertinent information as required Authorized to write procedures and reports, including revisions to manufacturing documentation (e.g. PFT, Work Instructions, Technical Procedures, etc.) Qualifications Required Skills: Bachelors Degree from an Accredited University in Mechanical Engineering discipline preferred) or equivalent combination of education and related experience may be considered. 8+ years of management/supervisory experience. 10+ years of experience in CNC Machining (Turning/Miling). Must have knowledge and experience of working on Lean production Management. Able to manage maintenance / TPM activities. Knowledge of Manufacturing process optimisation. Knowledge of Machining processes and/or any special manufacturing processes related to the product line (coating, grinding, elastomer mfg, painting, bonding, etc.). Strong team leadership skills, be a self-starter, innovative and able to work with little or no supervision. Ability to implement SPC. Ability to understand the application of mathematical formulations to tasks such as frequency distribution, determination of test reliability and validity, variance analysis, correlation techniques, sampling theory and factor analysis. Preferred Skills Lean Manufacturing experience, or Lean Green Belt/Black Belt certification preferred Oil & Gas manufacturing experience preferred Understand GDT and dimensioning Experience in JDE This role may require domestic and potentially international travel of up to: <10% About Us Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Overview of Company : NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities. The journey of NJ began in 1994 with the establishment of NJ India Invest Pvt. Ltd., the flagship company, to cater to investor needs in the financial services industry. Today, the Wealth Advisory Network, also known as the NJ Fundz Network, started in 2003 is among the largest networks of wealth advisors in India. Over the years, NJ Group has diversified into other businesses and today has the presence in businesses ranging from wealth advisory network, asset management, real estate, insurance broking, training & development and technology. Our rich experience in financial services, combined with executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses. NJ Group is based out of Surat in Gujarat (India) and has over 2410+* employees.NJ has over INR 2,64,500+ Crores of mutual fund assets under advice with a wide presence in over 185+ locations in 23+ states in India. The numbers are reflections of the trust, commitment, and value that NJ shares with its clients. For more details, kindly visit: http://www.njgroup.in Roles and responsibilities Data Management & System Updates Verify and reconcile fund classification, categories, and benchmark alignment. Maintain qualitative and quantitative data of MF schemes. Fund Analysis & Classification Develop frameworks to classify funds based on style (e.g., value, growth, blend), market cap, strategy, and factor orientation. Evaluate fund performance using risk ratios like drawdown, negative observations, Standard deviations, etc. Track the consistency of fund rankings and performance across rolling periods and peer comparisons. Research Report Generation Prepare periodic research reports (monthly/quarterly/annual) covering: Scoring funds on the basis of consistency and risk measures Industry inflows and outflows, New fund offers (NFOs) analysis Provide research support for internal teams, distributors, and clients. AMC Interaction & Process Understanding Schedule and attend meetings with fund house CIOs, FMs, and analysts to understand investment philosophy and process. Document fund house processes, team structure, and adherence to stated investment mandates. Flag significant changes in fund strategy, manager, or process that may impact recommendations. Monitoring & Compliance Track and monitor the consistency of funds with their stated investment objectives. Highlight red flags such as frequent strategy shifts, style drifts, or underperformance. Key Skills & Competencies: Strong understanding of mutual funds, market indices, and investment strategies. Analytical skills to interpret performance metrics and financial ratios. Proficiency in tools like Excel, PowerPoint; experience with Morningstar/ACE MF is a plus. Basic understanding of quantitative techniques (e.g., correlation, regression, style mapping). Effective verbal and written communication skills for presenting research findings. Attention to detail and process orientation. Qualifications: Graduate/Postgraduate in Finance, Economics, Commerce, or related field. CFA (any level), CWM, NISM Research Analyst certification. 1 to 3 years of experience in investment research, mutual fund analysis, or related role. Why Join Us? Be part of a research-driven, technology-enabled mutual fund distribution leader. Opportunity to interact with leading fund houses and investment experts. Contribute to investor-focused research and advisory outcomes. Conatct Details : Email - acsah.samuel@njgroup.in Mob - 9313922203 Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Life insurance Paid sick time Work Location: In person

Job Description You will work with diverse datasets, from structured logs to unstructured events, to build intelligent systems for event correlation, root cause analysis, predictive maintenance, and autonomous remediation, ultimately driving significant operational efficiencies and improving service availability. This position requires a blend of deep technical expertise in machine learning, a strong understanding of IT operations, and a commitment to operationalizing AI solutions at scale. Responsibilities As a Senior Data Scientist, your responsibilities will include, but are not limited to: Machine Learning Solution Development: Design, develop, and implement advanced machine learning models (supervised and unsupervised) to solve complex IT Operations problems, including Event Correlation, Anomaly Detection, Root Cause Analysis, Predictive Analytics, and Auto-Remediation. Leverage structured and unstructured datasets, performing extensive feature engineering and data preprocessing to optimize model performance. Apply strong statistical modeling, hypothesis testing, and experimental design principles to ensure rigorous model validation and reliable insights. AI/ML Product & Platform Development: Lead the end-to-end development of Data Science products, from conceptualization and prototyping to deployment and maintenance. Develop and deploy AI Agents for automating workflows in IT operations, particularly within Networks and CyberSecurity domains. Implement RAG (Retrieval Augmented Generation) based retrieval frameworks for state-of-the-art models to enhance contextual understanding and response generation. Adopt AI to detect and redact sensitive data in logs, and implement central data tagging for all logs to improve AI Model performance and governance. MLOps & Deployment: Drive the operationalization of machine learning models through robust MLOps/LLMOps practices, ensuring scalability, reliability, and maintainability. Implement models as a service via APIs, utilizing containerization technologies (Docker, Kubernetes) for efficient deployment and management. Design, build, and automate resilient Data Pipelines in cloud environments (GCP/Azure) using AI Agents and relevant cloud services. Cloud & DevOps Integration: Integrate data science solutions with existing IT infrastructure and AIOps platforms (e.g., IBM Cloud Paks, Moogsoft, BigPanda, Dynatrace). Enable and optimize AIOps features within Data Analytics tools, Monitoring tools, or dedicated AIOps platforms. Champion DevOps practices, including CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions), infrastructure-as-code (Terraform, Ansible, CloudFormation), and automation to streamline development and deployment workflows. Performance & Reliability: Monitor and optimize platform performance, ensuring systems are running efficiently and meeting defined Service Level Agreements (SLAs). Lead incident management efforts related to data science systems and implement continuous improvements to enhance reliability and resilience. Leadership & Collaboration: Translate complex business problems into data science solutions, understanding their strategic implications and potential business value. Collaborate effectively with cross-functional teams including engineering, product management, and operations to define project scope, requirements, and success metrics. Mentor junior data scientists and engineers, fostering a culture of technical excellence, continuous learning, and innovation. Clearly articulate complex technical concepts, findings, and recommendations to both technical and non-technical audiences, influencing decision-making and driving actionable outcomes. Best Practices: Uphold best engineering practices, including rigorous code reviews, comprehensive testing, and thorough documentation. Maintain a strong focus on building maintainable, scalable, and secure systems. Qualifications Education: Bachelors or Master's in Computer Science, Data Science, Artificial Intelligence, Machine Learning, Statistics, or a related quantitative field. Experience: 8+ years of IT and 5+yrs of progressive experience as a Data Scientist, with a significant focus on applying ML/AI in IT Operations, AIOps, or a related domain. Proven track record of building and deploying machine learning models into production environments. Demonstrated experience with MLOps/LLMOps principles and tools. Experience with designing and implementing microservices and serverless architectures. Hands-on experience with containerization technologies (Docker, Kubernetes). Technical Skills: Programming: Proficiency in at least one major programming language, preferably Python, sufficient to effectively communicate with and guide engineering teams. (Java is also a plus). Machine Learning: Strong theoretical and practical understanding of various ML algorithms (e.g., classification, regression, clustering, time-series analysis, deep learning) and their application to IT operational data. Cloud Platforms: Expertise with Google Cloud Platform (GCP) services is highly preferred, including Dataflow, Pub/Sub, Cloud Logging, Compute Engine, Kubernetes Engine, Cloud Functions, BigQuery, Cloud Storage, and Vertex AI. Experience with other major cloud providers (AWS, Azure) is also valuable. DevOps & Tools: Experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions). Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible, CloudFormation). AIOps/Observability: Knowledge of AIOps platforms such as IBM Cloud Paks, Moogsoft, BigPanda, Dynatrace, etc. Experience with log analytics platforms and data tagging strategies. Soft Skills: Exceptional analytical and problem-solving skills, with a track record of tackling ambiguous and complex challenges independently. Strong communication and presentation skills, with the ability to articulate complex technical concepts and findings to diverse audiences and influence stakeholders. Ability to take end-to-end ownership of data science projects. Commitment to best engineering practices, including code reviews, testing, and documentation. A strong desire to stay current with the latest advancements in AI, ML, and cloud technologies.

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better. Short Description/Job Objective: The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers. We’re looking for a Senior Software Engineer to play a key role in supporting and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you’ll be essential to maintaining and improving the experience for our existing customers, while helping evolve our elastic SaaS cloud platform. You will also bring in expertise in using Azure managed services - like Databricks, Kafka/Event Hubs, Redis or SQL MI – as well as Azure Cognitive services (AI models). As part of an Agile team, you’ll contribute as an individual contributor, working primarily with Python, C# .NET and SQL in integrating AI models in our products, which will run as containerized services on Azure Kubernetes. You may also be required to contribute to the front end, working with TypeScript. You will be expected to guide junior members of the team in best practices in software development. In this role, you will collaborate closely with data scientists and AI engineers to build and integrate solutions powered by large language models (LLMs). A foundational understanding of prompt engineering and transformer-based architecture is expected, with the opportunity to further develop and deepen these skills on real-world projects. You’ll be working at the forefront of applied AI, contributing to innovative products and shaping best practices in the rapidly evolving generative AI landscape. Responsibilities : Build services for our DEX solution, by integrating with AI models, to derive insights Collaborate with Data Scientists to design the optimum solutions using AI models, balancing the capabilities of the models, performance, cost and long-term maintainability. Define the architecture, design and develop new features for our software in Python & C# Continuously integrate, build and deploy our solution from test system to production Design and implement common APIs based on architecture guidelines and frameworks Design and build common database systems of high availability and quality Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications Ensure that our software is secure, stable, scalable and runs efficiently Monitor the latest technical developments in your field and make proposals for improvement Guide and assist other team members in engineering topics relevant for the team Coach & mentor junior members in the team Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented) Communicate with customers to analyze & fix product defects, or during major implementations Requirements: A university degree in the field of information technology, computer science and engineering or a related subject 6+ years of professional experience in the field of software development Solid knowledge of Python and SQL is mandatory, and C# .Net is secondary Knowledge of Typescript, React or C++ is a plus Strong focus on scalability and performance, with the ability to validate that solutions operate efficiently under increasing workloads and demonstrate predictable/linear growth Must have experience in any of the unit test casing frameworks Experience in Kubernetes, Docker, Kafka, Databricks, ADO Pipelines or Azure services (like AKS, Redis, Key Vault, Event Hub, Service Bus, SQL MI, etc.) and Azure Cognitive Services Experience in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations with applications and user interfaces Understanding of Clean Code and Design Patterns for object-orientated programming A positive and solution-oriented mindset paired with a structured and analytical way of thinking/working, being a team player, as well as motivated to learn new things Familiarity with AI tools for coding (like Co-pilot) is a plus Familiarity with concepts of end-user-computing, log analysis, anomaly detection & correlation is a plus Fluency in English is mandatory, further languages are a plus TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Join us as a Cybersecurity Infrastructure Professional, where you'll be entrusted with the crucial task of maintaining and enhancing the infrastructure that is the backbone of our cybersecurity operations for our Fortune 500 clients. You'll be responsible for the orchestration of infrastructure, keeping our systems protected from the relentless advances of physical and cyber adversaries. Your vigilance and technical expertise will be the shield that safeguards our computer systems, networks, and invaluable data from the threat of unauthorized access, theft, damage, and other malicious activities. Your domain will revolve around preserving the integrity of an IT infrastructure, the security of networks, and the sanctity of data. If you have a passion for cybersecurity and are looking for a role that combines cutting-edge technology with the thrill of safeguarding critical assets, then this role is your gateway to the world of cybersecurity heroism. Join us at Kyndryl, and let's build the future of digital security together. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. . Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Having 8+ yers of experience in SIEM Engineering Manager is a senior leadership role within the Cyber Defense Center (CDC) responsible for the technical direction, operational governance, and delivery assurance of SIEM and SOAR capabilities. This role bridges engineering, automation, and AI innovation to support a self-driving, SLA-bound, and AI-augmented SOC. Lead a cross-functional team of SIEM Engineers, SOAR Developers, Automation Leads, Content Writers, and GenAI Developers Define and track delivery KPIs, SLAs, and transformation milestones across all engineering functions Ensure 24x7 operational readiness and L3-level support coverage, including weekends Ensure ingestion pipelines, correlation rules, and detection logic are aligned with threat models and compliance requirements Govern platform health, scalability, and integration with XDR, DLP, and EDR tools Collaborate with the Automation Lead to drive hyper-automation and reduce MTTR through intelligent workflows Ensure playbooks are modular, scalable, and aligned with incident response procedures Guide the GenAI Developer in embedding AI agents into SOC workflows for predictive analytics, RCA generation, and incident summarization Oversee the Content Writer in documenting use cases, playbooks, and detection logic Promote the use of Copilot prompts and KQL-based automation in Smart L2 operations Participate in governance forums and transformation workshops with client stakeholders Support audit, compliance, and risk management initiatives by ensuring traceability and documentation of all engineering activities Act as an escalation point for critical incidents and influence OEMs for rapid resolution Preferred Skills and Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Experience with workload, server, network architectures and associated security controls Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Description for Lead – Laboratory Document Number NAYA-HR-LAB-JD-05 Version / Revision 01 / 01 Date 28 / Aug / 2024 Prepared by System Coordinator Reviewed by Area Manager Approved by HOD AMENDMENT DETAILS Amendment Discard Insert Notes on Amendments No Date dd.mm.yyyy Details Rev No. Details Rev No. 1 20.08.2018 Old Procedure 00 Revised Procedure NAYA-HR-LAB-JD-05 01.00 Organizational Change Requirement 2 28.08.2024 Revised Procedure 01.00 Revised Procedure NAYA-HR-LAB-JD-05 01.01 Annual Review done. JOB PURPOSE Lead & guide laboratory team for budget planning, manpower planning, development planning, accurate analysis, timely reporting, product certification, new method / technology development, innovation & improvements in lab, new product developments, trouble shooting, technical support to refinery units for his laboratory sections. Ensure 100% availability, operability, and accuracy of all the analytical/other instruments. Ensure compliance wrt safety rules and regulation, PPE uses, good practices including calibration, and training of manpower in his section. Provide timely and adequate analytical support to processing plants and marketing for monitoring quality of product at various stages of operation & to Provide analytical support to TS for optimisation, problem solving and parameter development. Coordination with CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerisation, DHDT Marketing/despatch, PIT, PP (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur, Polypropylene) on day to day basis for trouble shooting, special analysis, test run , sample scheduling and special activities in field. Responsible for safety, ERIMS, NABL, IT, LIMs, training, external audits (RIMS & NABL), internal audits, Proficiency testing Review of international standards viz., ASTM, IP, UOP, ISO, BIS, APHA etc. and accordingly update SOPs and its implementation. Handling issues related to LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur. Polypropylene ADP project: Support for setting up analytical facilities for PP ORGANISATIONAL CHART RESPONSIBILITIES RESPONSIBILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Planning & Budgeting: Annual & Facilities plan: To provide inputs and define a business plan that satisfies short and long term business goals. Lead the Lab team and guide for planning of budget (Opex & capex), manpower, new testing requirements, sample scheduling etc. Section wise inventory management for spares, consumables and chemicals and its control. Development of indigenous vendors for spares and consumables as a cost saving measure. NABL: Responsible for dealing with NABL authorities for periodic assessments, changes in the scope, addition of personnels, changes in resources. Planning conducting internal audits and MRM Ensuring system documents, calibration of instruments. Ensuring technical competency of the team and arranging periodic training and validation. Participating in proficiency testing program and interlaboratory correlation programs. Interpreting the outcome. Analysis of data and conducting RCA Support to marketing: Analytical support to marketing team for customer complaints For setting up analytical facilities at depots and terminals Quality Monitoring of depots/terminal product samples. Representation at BIS Presenting technical views on product specifications and test methods, Nayara business point view by participating in BIS meetings Reviewing Quality specifications for amendments and adequate test methods Conducting studies /experiments for proving technical viewpoint for amendments in specification. New Products Conducting lab trials on new products. Ensuring laboratory readiness for testing and certification Training to lab team on test parameters and specification Team Management: To achieve the team's objectives and continue to do so over time. Lead the Lab team and define the role clarity of all position reporting to him. Define the responsible for managing activities and resolving issues related to ATF, TBP, Crude oil, Bitumen, Petcoke, water lab. ADP Project PP : Review of test methods, sampling schedule & frequency, Identification of Laboratory equipment list for relevant test parameters, specification of equipment, manpower calculation Co-ordination with EPC contractor regarding analytical & infrastructure requirement Installation, commissioning of equipment & Validation Recruitment & training of manpower Implementation of New Analytical techniques Development of new test methods to support the product export marketing & refinery problems. Customer Support Investigation of customer complaints. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT, PP (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur, PP) on day to day basis for trouble shooting, special analysis, test run , sample scheduling and special activities in field. Responsible for safety, RIMS, NABL, IT, LIMs, training, external audits, internal audits, Proficiency testing, In-house competency monitoring. Review of international standards viz., ASTM, IP, UOP, ISO, BIS, APHA etc. and accordingly update SOPs and its implementation. Arrange vendor visit for maintenance. Enhance calibration systems so as to reduce paperwork in his area. Trouble shooting of instruments/equipment in case of analytical abnormalities or instrument breakdown. In house development of alternate test method. Handle environment and pollution related lab issues as per management requirement. Coordinate training of team members at learning center. Review performance of individuals periodically. Systems, Policies & Procedures: To create a management framework with the capability to achieve targeted gross margin performance. Implementation of department RIMS objectives and to achieve the set targets. Management: To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations Ensure release of reports and quality certificates. Ensure release of reports on special samples from various agencies/customers. Highlighting abnormality/product failure through to superiors. MIS: To enable timely decision making to achieve the business's targets. MIS report for management for critical refinery results to concerned officials. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur) on day-to-day basis. Coordination Internal & External Attend refinery safety coordination meetings. Attend refinery safety coordination meetings. Held internal safety meetings on monthly basis. Conduct CFA & SSO and coordinate CFA of lab. ENVIRONMENT MANAGEMENT SYSTEM Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to all health, safety, and environment systems during all lab activities Implementation of department RIMS objectives and to achieve the set targets. General awareness on Environment Management in Refinery. Implementation of environment management procedures like Hazardous / Non-Hazardous waste management. Coordinate waste disposal activity. OHSAS "HSEF - Care & Welfare: To achieve any safe and healthy workplace. Authority: To stop any unsafe job on observation" Implementation of Safety Audit observations and firm up the course of actions for further improvement Involvement in root cause analysis of incidents & preparation of incident investigation reports Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations. Energy Management Systems (EnMS) 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance as applicable KEY CHALLENGES Meet stringent export parameter testing for increased value realisation. Ensure lab readiness for increased marketing, unit expansion requirements. Upgradation of facility with latest technology. Ensure 100% reliability and zero% downtime of analytical services. Ensure zero% product failure at customer end. Bench marking lab performance with international lab (ASTM PT Program). Maintaining NABL accreditation of laboratory. KEY DECISIONS Made by Jobholder: Budget and manpower planning. Selection of equipment / chemicals / spares. Permissible deviation in finished products. Planning for facility improvement. Recommendations to superior: Future quality parameters of product quality. Possible changes with respect to quality parameters to meet the quality. Suggestion for new test method / instruments. Improvement projects and new products. Requirements of budget, infrastructure, and manpower. INTERACTIONS Internal Interactions: With Technical Services about improvement in unit parameters and other departments on quality issues. With Safety, Procurement, IT, Maintenance, Learning Center, LIMS issues. With Head Lab / TS for manpower, budget allocation. External Interactions: With vendors for evaluating their product offers, discussions etc. With NABL and other agencies for maintaining certifications. With various vendor for AMC/ maintenance of instruments. With ASTM for PTP With BIS for test methods and product specification. With NABL secretariat. DIMENSIONS Budget (Opex & Capex), manpower, infrastructure etc. Procurement/ Upgrade of analytical equipment. Chemical inventory management. Team Size: Direct Reports: 2 to 5 Indirect Reports: 25 to 35 SKILLS & KNOWLEDGE Educational Qualifications & Certifications: Minimum M. Sc. / B. SC. with good working knowledge of Refinery / Petrochemical Laboratory Relevant (Functional/Level) & Total Years of Experience: Minimum 20 years of experience in Refinery / Petrochemical Laboratory. Functional Skills: He should have experience of coordination with various functions. He should have operational experience of latest sophisticated instruments/ analysers/ equipment. Behavioural Skills: Ability to lead, guide and work in team and team building. Customer focused, operational excellence, result oriented. Good learner, trainer, and managerial skill

About the Company Established in Thrissur during the Swadeshi movement, South Indian Bank is one of South India’s earliest and most trusted banks. Today, we are redefining banking through technology, innovation, and digital-first solutions. With a strong focus on IT-led transformation, we deliver secure, seamless, and customer-centric financial services. Our teams work at the forefront of fintech innovation, driving automation, analytics, and next-gen digital platforms that shape the future of banking. SCALE OF APPOINTMENT IBA Scale II/III (The scale of appointment will be fixed by the management based on the qualification and experience of the applicant) ELIGIBILITY CRITERIA (as on 31.07.2025) Work Experience Minimum 3 + Years of experience in IT related area of which 2 + Years in the Cyber Security/Information Security area within SOC or cybersecurity operations environment. Minimum Educational Qualification B.Tech / B.E / MCA / M.Sc (IT or Cyber Security related specialisations)/ BCA / B.Sc (IT or Cyber Security related specialisations ) from a recognized University with a minimum score of 50% TERMS OF EMPLOYMENT Probation 1 year (IBA Package) JOB DESCRIPTION Key Responsibilities Plan and manage the end-to-end implementation of cybersecurity projects, including technology rollouts, tool upgrades, policy enforcement, and compliance initiatives. Implementation on security technologies such as SIEM, SOAR, NBAD, NDR, DLP, PAM, EDR/XDR, CASB, cloud security tools, and IDAM is required. Conduct testing, validation, and post-implementation reviews of security solutions to ensure effectiveness and operational readiness. Monitoring and investigating security alerts and events using security tools, and coordinate response actions to contain, eradicate, and recover from suspicious activities and potential threats. Perform log analysis, correlation, development of use cases, playbooks and forensic investigations across endpoints, networks, and servers in security tools. Work with other IT and business teams to ensure security controls are integrated into systems and processes. Stay updated on the latest cyber threats, attack techniques, and threat actor tactics. Contribute to incident reporting, root cause analysis, and documentation. Participate in threat-hunting exercises and proactive detection of anomalies. Any other work assigned from time to time. CORE COMPETENCIES/CERTIFICATION Minimum 3+ Years of experience in IT related area of which 2 + Years in the Cyber Security/Information Security area within SOC or cybersecurity operations environment. Implementation and monitoring experience in multiple security solutions such as SIEM, SOAR, NBAD, DLP, DAM, NIPS, PAM, EDR/XDR, CASB, cloud security tools, and IAM. Strong understanding of Cyber kill chain, MITRE ATT&CK framework. Familiarity with incident handling, malware analysis, and intrusion detection techniques. Professional Certifications/any other cyber security solution specific certification preferred. PLACE OF POSTING Ernakulam/Bangalore (Liable for transfer anywhere in India at the sole discretion of the Bank.)

We are looking for a motivated Information Security Engineer to support our growing cybersecurity team. This is an excellent opportunity for a recent graduate or early-career professional to gain hands-on experience across core security domains including monitoring, incident response, vulnerability management, and policy compliance. About Cimpress Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create,we empower over 17 million global customers to make an impression. Last year, Cimpress generated $3.5B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve. Business Unit: National Pen As a National Pen brand, Pens.com provides custom marketing solutions to 22 countries worldwide, fostering global connections between businesses and their customers. We specialize in personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Our operations are supported by a network of 9 facilities across North America, Europe, Africa, and India. This global presence underscores our commitment to the timely delivery of our products and services to customers across the markets we serve. About The Role Key Responsibilities: Monitor security s and assist with incident triage and investigation. Support the configuration and use of SIEM, endpoint protection, and vulnerability scanning tools. Own and optimize SIEM, EDR, Microsoft defender for cloud and O365, CNAPP (Cloud native application protection platform)Cloud Security Tool, Cloud security IAM, and other security technologies. Assist in conducting periodic vulnerability assessments and patch validation. Help implement and enforce access control and authentication policies. Maintain security documentation, reports, and standard operating procedures (SOPs). Research and report on emerging threats, vulnerabilities, and best practices. Participate in security awareness initiatives and training sessions. Collaborate with DevOps and IT to embed security best practices across systems. Responding to and completing security requests from SOC, the lead security engineer, or security manager, with assistance from relevant technical teams as needed. Security event monitoring, data analysis and correlation, and escalation where appropriate, using security monitoring and management tools and their outputs. Vulnerability management data generation and analysis (running scans in Tenable, Crowdstrike, and analyzing outputs), and escalation to appropriate teams for remediation. Other duties as assigned. Required Skills & Qualifications Bachelor’s degree or Master degree in Computer Science or I.T, Cybersecurity, or a related field (or final year student). Basic understanding of security, networking, operating systems, cloud security (AWS/Azure/GCP) and information security principles. Familiarity with any of the following is a plus: SIEM tools (e.g., Splunk, Sentinel, Hunters) Vulnerability scanners (e.g., Nessus, Qualys, Orca) EDR(CrowdStrike, Cylance) Linux/Windows security IAM, PAM, and firewall solutions Microsoft Defender for cloud and O365 Orca Security: CNAPP Hands on experience in SOC (Security Operations Center) Strong communication and analytical skills. Eagerness to learn and grow in the field of cybersecurity. Certifications such as CompTIA Security+, Microsoft SC-900, CEH or similar are a plus. Preferred Attributes And Qualifications Willingness to learn and adapt in a fast-paced, evolving environment. Awareness of information security principles and ability to handle sensitive data responsibly. Clear and thoughtful communication, with attention to audience and context. Foundational knowledge or certifications in security, networking, or computing (e.g., CompTIA Security+, CCNA, or equivalent coursework). Up to 1–2 years of relevant experience or strong academic/internship background in security analysis or IT support. What You’ll Gain Real-world exposure to enterprise security tools and workflows. Mentorship from experienced InfoSec professionals. A clear career path to mid- and senior-level security engineering roles. Remote First-Culture In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Our Company: Aerocraft Engineering India Pvt Ltd based in Ahmedabad, provides services to US based Architecture, Engineering and Construction group of companies: · Russell and Dawson – An Architecture/Engineering/Construction firm (www.rdaep.com) · United-BIM – BIM Modeling Services Firm (www.united-bim.com) · AORBIS – Procurement as a Service Provider (www.aorbis.com) We are a nimble and growing organization where everyone’s role is very important for the company’s business success. All team members’ contributions have a direct correlation with the company’s performance in meeting its business and financial objectives. We are seeking a detail-oriented and proactive Logistics Coordinator to join our team in Ahmedabad. The ideal candidate will be responsible for coordinating and managing import/export activities, overseeing freight operations, and ensuring the efficient and timely delivery of goods. This role requires strong organizational skills, effective communication, and the ability to work closely with 3PL partners, suppliers, and internal departments to streamline logistics processes. Job Location: · Ahmedabad (Siddhivinayak Towers, Makarba) Shift Timings: · 6pm to 3am (Shift will change as per the business requirement) · Monday to Friday · Work from office Responsibilities: · Manage day-to-day logistics operations, including import/export coordination. · Prepare and verify shipping and customs documentation. · Track and monitor shipments to ensure on-time delivery. · Communicate with freight forwarders, 3PL agencies, and suppliers. · Ensure compliance with international and U.S. domestic shipping regulations. · Collaborate with cross-functional teams to optimize the shipping process. · Maintain accurate records and documentation for audit and compliance purposes. Qualifications & Experience: · Bachelor’s degree in Logistics & Supply Chain Management, Business Administration, or related field. · 0–2 years of relevant industry experience (fresh graduates with strong internships may also apply). Skills Required: · Familiarity with international and U.S. domestic shipping regulations. · Strong knowledge of import/export operations and freight management. · Proficiency in managing import/export documentation. · Excellent communication and interpersonal skills. · Strong organizational and coordination abilities. · High attention to detail with problem-solving aptitude. · Proficient in MS Office, particularly MS Excel. Benefits: · Exposure to US Projects/Design/Standards · Company provides Dinner/Snacks/Tea/Coffee · 15 paid leave annually + 8-10 Public Holidays

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE Key Responsibilities Define build and maintain support systems to ensure high availability and performance. Work closely with Product, Engineering & Service support architects for new product productization as Operation technical expert and as well in reviewing non standard bids to check operability feasibility. Ensure Operations readiness to support new products and ensure they are trained to support effectively. SREs are responsible for making sure that the systems and services they support meet the non-functional requirements defined by the business, the users, and the organization. They are the guardians of reliability and availability, ensuring that systems perform as expected, scale appropriately, and are resilient to failures Defining and Understanding NFRs:SREs collaborate with stakeholders to understand and define NFRs, such as performance targets (response time, throughput), scalability limits, security requirements (encryption, authentication), and maintainability goals (ease of updates, error handling). They help translate these abstract requirements into concrete, measurable metrics and Service Level Objectives (SLOs & service-level indicators (SLIs) . Designing and Implementing Reliable Systems: SREs should design and implement systems that are resilient to failures and can meet the defined NFRs even under stress. This includes implementing fault-tolerant zero down time architectures, using techniques like redundancy, load balancing, and automated failover mechanisms. SREs also focus on building systems that are scalable, meaning they Analyse network performance data and capacity requirements proactively to ensure the network can handle current and future demands without performance degradation. Monitoring and Incident Response: SREs implement robust monitoring systems to track key metrics related to NFRs . They set up alerts and notifications to proactively identify and address potential issues before they impact users. SRE must define and maintain an event catalog specifying active events thresholds , propose & implement relevant remediation and optimize it for efficiency. Develop event response protocols provide training to teams and ensure quick and efficient handling of incidents. In the event of incidents, SREs are responsible for quickly diagnosing and resolving complex network incidents, including troubleshooting complex incidents, conducting root cause analysis, and implementing preventative measures. Perform Critical incident (e.g P1, P2 etc) root cause analysis for critical system failures to ensure high availability all the time and prevent future occurrences. Highest technical escalation contacts to handle complex cases for the Portfolio service operations as technical expert. Accountable within SGS for the in scope product to ensure high availability performance of the product/solution. Technical expert /Guru in the domain and point of contact for engineering, management operations & product. Optimizing network performance by analysing traffic patterns, identifying bottlenecks, and implementing solutions Coordinate with incident management teams, operations experts and with different application & platform Portfolio service operations and Engineering teams to develop and implement permanent solutions. Conduct thorough problem investigations via trend analysis to diagnose recurring incidents and find permanent solutions. Conduct the problem review board weekly & Monitor the effectiveness of problem resolution activities & provide regular reports on problem management activities to ensure continuous improvement. Deployment and Release Management: SREs work closely with Engineering teams to facilitate smooth and reliable new software release deployments. They implement strategies, clear process, SOP and rollback plan to minimize risks and reduce downtime during releases. They ensure that new features and changes are deployed in a controlled manner, minimizing the impact on existing services. Track deployment progress , conduct operational readiness assessments on successful execution of deployment and mitigate risk or improve deployment plan to ensure service stability. DevOps/NetOps Management: Manage continuous integration and deployment (CI/CD) pipelines ensuring smooth integration between development and operational teams. Building scripts to Automate network tasks, reducing manual effort, removing toils and human error . Implement automation for system provisioning, self-healing - auto recovery, deployment , system health checks etc & monitoring event to incident with proper correlation. Implement and manage infrastructure as code provide ongoing support for automation tools and continuously improve DevOps/Netops practices. Creating & maintaining documentation related to network configurations,SOP’s, and troubleshooting guides. Qualifications EXPERIENCE 8+ years of experience in IT operations service management or infrastructure management including roles such as Site Reliability Engineer, or NetOps Engineer /Expert. Airline experience and/or ATI know-how, is good to have. Experise in troubleshooting Data center & Cloud setup technologies issues Expertise in technologies like Cisco routing & switching, Cisco ACI, CISCO Nexus , Aruba, Clear Pass, Juniper Mist or any other wireless technology. Hands-on experience with CI/CD pipelines automation system, performance monitoring and the implementation of infrastructure as code. Having experience in NetOps working enviornment. Having experience in Automation and scripting. Proven experience in managing high-availability systems and ensuring operational reliability. Extensive experience in root cause analysis (RCA) incident management and developing permanent solutions for recurring service disruptions. Knowledge & Skills any one : Terraform OR Python, OR other languages is must for automation & scripting Git process knowledge good to have. CICD pipeline tools such as GitHub good to have Experience implementing architectural standards into pipelines Other Networking Technologies CISCO Routing & switching must to have. CISCO ACI loadbalancers any wirless technology - Juniper Mist expertise or Aruba AP or CISCO Cisco Datacenter switches like Nexus must to have Aruba Clear pass knowledge good to have Palo Alto firewalls good to have Knowledge or experience with cloud platforms (AWS, Azure, Google Cloud) and their networking services is good to have. Familiarity with operating systems (Linux, Windows) and system-level troubleshooting is good to have. Understanding of ITIL or other incident management frameworks. Ability to effectively communicate technical information and collaborate with diverse teams. PROFESSION COMPETENCIES CORE COMPETENCIES Adhering to SITA Principles & Values Good Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork Education & Qualifications Bachelor's or Master degree in Computer Science Information Technology Engineering or a related field. Relevant certifications such as CCIE in data centers OR routing & switching , Expert level certification in Juniper Mist or Aruba & Palo Alto Firewall. Good to have Certifications in cloud platforms (AWS Azure Google Cloud) or DevOps methodologies (e.g. Certified DevOps Professional). ITIL certification. What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Company profile: Started in 2019, Limelight Lab Grown Diamonds Ltd has been India’s leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of over 65+ partners in cities like Hyderabad, Bangalore, Chennai, Kolkata, Delhi, Surat, Mumbai, etc. Backed by the world’s largest lab- grown diamond production unit that boasts of rough diamond production of over 5 million carats each year, we come with the strength of a wide range of jewellery for our customers. Position : Senior Visual Merchandiser Responsibilities: Store Display Design & Implementation Plan, design, and execute visually appealing product displays and layouts in alignment with the brand image and merchandising guidelines. Refresh displays regularly to reflect seasonal themes, new arrivals, and promotional events. Lead store setup activities as per the company SOPs and strategic direction. Liaise with the marketing team to conceptualize and implement new in-store displays and advertisements aligned with brand campaigns. Customer Experience Enhancement Create displays that offer a seamless and inspiring shopping experience. Highlight product features, craftsmanship, and value through engaging presentation. Ensure displays reflect current and forecasted market trends as per company strategy. Gather and incorporate customer feedback to enhance the visual merchandising experience. Collaboration & Coordination Coordinate with store managers and sales teams to implement visual merchandising strategies and uphold brand standards. Partner closely with the marketing team to synchronize in-store visuals with campaign timelines, media launches, and promotions. Liaise with internal stakeholders to ensure alignment of visual plans with broader business goals. Trend & Competitor Analysis Stay updated with industry trends, competitor activities, and evolving customer preferences. Recommend innovative and trend-forward visual merchandising ideas to keep the brand competitive . Store Layout & Space Optimization Strategically utilize store space to enhance product visibility and increase sales opportunities. Ensure store layouts support smooth navigation and an intuitive shopping experience. Visual Merchandising Standards Oversee store conditions and display quality to maintain a clean, attractive, and consistent brand presence across all retail locations (PAN India). Ensure compliance with corporate visual merchandising guidelines, display principles, and hygiene standards . Training & Guidance Train and guide in-store staff on visual merchandising best practices and upkeep of displays. Promote understanding of the correlation between effective visual merchandising and sales performance. Performance Monitoring Track and analyze the impact of visual merchandising efforts on footfall and sales metrics. Prepare and present regular reports with insights, performance metrics, and areas of improvement . Liaison & Communication Engage with customers and frontline staff to gather feedback on visual presentation and shopping experience. Communicate regularly with internal stakeholders, including merchandising, sales, and product teams, to align on strategies. Liaise with marketing and creative teams for coordination on new product launches, media campaigns, and store advertising. Travel to retail stores pre and post-launch and during media campaigns to oversee implementation and ensure standards are met .

Job Title: TemIP-L3 Job Location- Chennai (Ongoing Contract/ Fixed Term Contract) Education And Experience Required 6 to 8+ years of professional experience in telecom/IT operations. Bachelor of Science or equivalent degree in Computer Science, Electronics, Telecommunications, or related field. Mandatory Skills L3: TeMIP, Working knowledge of TeMIP, Open NMS for fault and event management. Basics of Linux: command-line proficiency, system navigation, basic scripting (shell/awk/sed). Strong understanding of telecom OSS and alarm flow from EMS (Element Management System) to NMS. Familiarity with fault management processes and alarm correlation mechanisms. Ability to perform routine system health checks, including TeMIP process and service monitoring. Capable of conducting first-level analysis on faults/incidents reported. Basic understanding of: Alarm enrichment Resync functionality TeMIP filters and rules Regular reporting and escalation of recurring or critical issues to L3 support and tracking to closure. Performing trap testing, collecting TCP logs, and analyzing logs for diagnostics. Willingness and ability to work in rotational shifts (24/7 support environment). Preparation and documentation of known issues, workarounds, and SOPs for future reference. SSL Certificate Renewal: Responsible for tracking and renewing expiring SSL certificates used within the TeMIP environment; coordinating with security teams and ensuring minimal disruption during renewal activities. Application Upgrade in SIT/DEV: Assist in TeMIP version upgrades by performing pre-upgrade validations, supporting deployment activities, and conducting post-upgrade checks to ensure service continuity and functionality. Hands-on experience with TeMIP low-level filters such as Corrective Filter, Tap Filter, Transient Filter, Threshold Filter, Heap Filter, and Toggling Filter for effective alarm management, suppression, and refinement based on operational needs. Knowledge of Alarm Beautifier for enhancing alarm readability by applying formatting rules, enriching alarm messages, and improving the operator’s ability to quickly identify and respond to critical issues. Direct NMS/EMS integration (TCP_CC/TELNET/ TCP_CC2/OPEN_CC creation, net-snmp related configuration) Custom solution development based upon Ops requirement Additional Preferred Skills (Nice To Have) Scripting experience (Shell/Python) for automating routine tasks. Exposure to ITIL processes, including Incident, Problem, and Change Management. Understanding of SNMP, syslog, and other telemetry protocols. Experience with reporting tools and KPI/metrics dashboards. Strong communication and documentation skills. Ability to work independently and as part of a collaborative team.

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better. The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers. We’re looking for a Senior Software Engineer to play a key role in supporting and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you’ll be essential to maintaining and improving the experience for our existing customers, while helping evolve our elastic SaaS cloud platform.You will also bring in expertise in using Azure managed services - like Databricks, Kafka/Event Hubs, Redis or SQL MI – as well as Azure Cognitive services (AI models). As part of an Agile team, you’ll contribute as an individual contributor, working primarily with Python, C# .NET and SQL in integrating AI models in our products, which will run as containerized services on Azure Kubernetes. You may also be required to contribute to the front end, working with TypeScript. You will be expected to guide junior members of the team in best practices in software development. In this role, you will collaborate closely with data scientists and AI engineers to build and integrate solutions powered by large language models (LLMs). A foundational understanding of prompt engineering and transformer-based architecture is expected, with the opportunity to further develop and deepen these skills on real-world projects. You’ll be working at the forefront of applied AI, contributing to innovative products and shaping best practices in the rapidly evolving generative AI landscape. Responsibilities: Build services for our DEX solution, by integrating with AI models, to derive insights Collaborate with Data Scientists to design the optimum solutions using AI models, balancing the capabilities of the models, performance, cost and long-term maintainability. Define the architecture, design and develop new features for our software in Python & C# Continuously integrate, build and deploy our solution from test system to production Design and implement common APIs based on architecture guidelines and frameworks Design and build common database systems of high availability and quality Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications Ensure that our software is secure, stable, scalable and runs efficiently Monitor the latest technical developments in your field and make proposals for improvement Guide and assist other team members in engineering topics relevant for the team Coach & mentor junior members in the team Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented) Communicate with customers to analyze & fix product defects, or during major implementations Requirements: A university degree in the field of information technology, computer science and engineering or a related subject 6+ years of professional experience in the field of software development Solid knowledge of Python and SQL is mandatory, and C# .Net is secondary Knowledge of Typescript, React or C++ is a plus Strong focus on scalability and performance, with the ability to validate that solutions operate efficiently under increasing workloads and demonstrate predictable/linear growth Must have experience in any of the unit test casing frameworks Experience in Kubernetes, Docker, Kafka, Databricks, ADO Pipelines or Azure services (like AKS, Redis, Key Vault, Event Hub, Service Bus, SQL MI, etc.) and Azure Cognitive Services Experience in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations with applications and user interfaces Understanding of Clean Code and Design Patterns for object-orientated programming A positive and solution-oriented mindset paired with a structured and analytical way of thinking/working, being a team player, as well as motivated to learn new things Familiarity with AI tools for coding (like Co-pilot) is a plus Familiarity with concepts of end-user-computing, log analysis, anomaly detection & correlation is a plus Fluency in English is mandatory, further languages are a plus TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

Summary Position Summary Job title: Splunk SIEM Specialist – Senior Consultant About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. Position Overview We are seeking an experienced Splunk SIEM Specialist to lead and support end-to-end SIEM solution activities, including migrations, implementations, onboarding, normalization, content development, troubleshooting, platform management, and optimization. The ideal candidate will have deep expertise in Splunk administration and a strong background in security operations, log management, and use case development. Work you’ll do Roles & Responsibilities: SIEM Migration & Implementation Lead and execute SIEM solution migrations, including planning, data transfer, and validation. Implement and configure Splunk SIEM solutions tailored to organizational security requirements. Log Onboarding & Normalization Onboard diverse log sources into Splunk, ensuring data is parsed and normalized according to the Common Information Model (CIM). Develop and maintain data models, field extractions, and event parsing logic. Content Development & Tuning Design, develop, and tune detection rules, correlation searches, dashboards, and alerts. Continuously optimize content to reduce false positives and improve detection accuracy. Troubleshooting & Platform Management Diagnose and resolve issues related to log ingestion, parsing, and platform performance. Monitor and maintain the health, availability, and scalability of the Splunk environment. SIEM Optimization & Administration Perform regular platform optimization, including indexing, storage management, and search performance tuning. Administer Splunk components (indexers, search heads, forwarders, etc.) and manage upgrades/patches. Deployment & Solution Delivery Deploy and configure Splunk SIEM solutions in both on-premises and cloud environments. Collaborate with stakeholders to ensure successful delivery of security monitoring capabilities. Gap Analysis & Use Case Development Conduct log source and use case gap analysis to identify coverage gaps and recommend enhancements. Work with security teams to develop new use cases aligned with evolving threat landscapes. Required Skills 4+ years of hands-on experience with Splunk SIEM (Enterprise Security preferred). Strong understanding of SIEM concepts, log management, and security operations. Proficiency in log source onboarding, parsing, and CIM compliance. Experience in content development (correlation rules, dashboards, alerts) and tuning. Solid troubleshooting skills for both Splunk platform and security content. Experience with Splunk administration, deployment, and health monitoring. Familiarity with SIEM optimization techniques and best practices. Ability to conduct gap analysis and develop actionable recommendations. Excellent communication and documentation skills. Relevant certifications (e.g., Splunk Certified Admin, Splunk Certified Architect) are a plus. Good to have: Experience with cloud-based SIEM deployments (AWS, Azure, GCP). Knowledge of scripting languages (Python, Bash) for automation. Exposure to other SIEM platforms (QRadar, Sentinel, SecOps, XSIAM, etc.) is advantageous. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2025. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 308880

Role Overview: We are seeking an experienced Cyber Security Engineer with strong expertise in Python, Bash scripting, and hands-on experience with SIEM, SOAR, and other security products. The ideal candidate will be skilled in Linux/Red Hat environments, cloud platforms such as Microsoft Azure, and version control tools like GitLab/GitHub. This role requires a proactive security professional who can work effectively in large organizations, collaborate with cross-functional teams, and drive cyber defense initiatives. Key Responsibilities: Develop, enhance, and maintain security automation using Python and Bash scripting . Manage and optimize SIEM and SOAR solutions for threat detection and incident response. Perform log analysis, correlation, and incident handling across multiple environments. Deploy, configure, and monitor security tools and products to ensure system integrity. Work on Linux/Red Hat systems administration , ensuring security compliance. Collaborate with DevOps teams using GitLab/GitHub for secure code integration and version control. Support and secure Microsoft Azure environments, ensuring compliance with cloud security best practices. Identify, investigate, and mitigate potential security threats, vulnerabilities, and incidents. Participate in risk assessments and security reviews. Document processes, playbooks, and incident response activities. Required Skills (Primary): 5+ years of hands-on experience with Python programming and Bash scripting . Strong experience with SIEM, SOAR, and security product implementation . Proficiency with Linux/Red Hat OS , GitLab/GitHub , and Microsoft Azure . Desired Skills (Secondary): Prior experience working in large organizations and managing team-based projects. Broad understanding of cybersecurity technologies, frameworks, and practices . Excellent communication skills (verbal & written) for effective stakeholder collaboration.

Job Summary Job Description (ScienceLogic) Responsibilities Mainly responsible for integrating Sciencelogic with SolarWinds, DB, Storage, Backup related OEM tools for event management and making ScienceLogic as Manager of Managers. Highly proficient in creating custom monitoring, event policy creation& suppression, event correlation in Sciencelogic. Highly proficient in creating service maps, relationship topology in Sciencelogic. Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request. Develop custom dashboards to monitor and alert for critical business applications to catch an issue before the impact. Develop custom reports for SLA reporting in case OOB reports doesn't suffice. Knowledge on basic Python/ Low code no code scripting to create an

Job Summary Job Description (ScienceLogic) Responsibilities Mainly responsible for integrating Sciencelogic with SolarWinds, DB, Storage, Backup related OEM tools for event management and making ScienceLogic as Manager of Managers. Highly proficient in creating custom monitoring, event policy creation& suppression, event correlation in Sciencelogic. Highly proficient in creating service maps, relationship topology in Sciencelogic. Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request. Develop custom dashboards to monitor and alert for critical business applications to catch an issue before the impact. Develop custom reports for SLA reporting in case OOB reports doesn't suffice. Knowledge on basic Python/ Low code no code scripting to create an

JOB DESCRIPTION Job Description for Lead – Laboratory Document Number NAYA-HR-LAB-JD-05 Version / Revision 01 / 01 Date 28 / Aug / 2024 Prepared by System Coordinator Reviewed by Area Manager Approved by HOD AMENDMENT DETAILS Amendment Discard Insert Notes on Amendments No Date dd.mm.yyyy Details Rev No. Details Rev No. 1 20.08.2018 Old Procedure 00 Revised Procedure NAYA-HR-LAB-JD-05 01.00 Organizational Change Requirement 2 28.08.2024 Revised Procedure 01.00 Revised Procedure NAYA-HR-LAB-JD-05 01.01 Annual Review done. JOB PURPOSE Lead & guide laboratory team for budget planning, manpower planning, development planning, accurate analysis, timely reporting, product certification, new method / technology development, innovation & improvements in lab, new product developments, trouble shooting, technical support to refinery units for his laboratory sections. Ensure 100% availability, operability, and accuracy of all the analytical/other instruments. Ensure compliance wrt safety rules and regulation, PPE uses, good practices including calibration, and training of manpower in his section. Provide timely and adequate analytical support to processing plants and marketing for monitoring quality of product at various stages of operation & to Provide analytical support to TS for optimisation, problem solving and parameter development. Coordination with CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerisation, DHDT Marketing/despatch, PIT, PP (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur, Polypropylene) on day to day basis for trouble shooting, special analysis, test run , sample scheduling and special activities in field. Responsible for safety, ERIMS, NABL, IT, LIMs, training, external audits (RIMS & NABL), internal audits, Proficiency testing Review of international standards viz., ASTM, IP, UOP, ISO, BIS, APHA etc. and accordingly update SOPs and its implementation. Handling issues related to LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur. Polypropylene ADP project: Support for setting up analytical facilities for PP ORGANISATIONAL CHART RESPONSIBILITIES RESPONSIBILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Planning & Budgeting: Annual & Facilities plan: To provide inputs and define a business plan that satisfies short and long term business goals. Lead the Lab team and guide for planning of budget (Opex & capex), manpower, new testing requirements, sample scheduling etc. Section wise inventory management for spares, consumables and chemicals and its control. Development of indigenous vendors for spares and consumables as a cost saving measure. NABL: Responsible for dealing with NABL authorities for periodic assessments, changes in the scope, addition of personnels, changes in resources. Planning conducting internal audits and MRM Ensuring system documents, calibration of instruments. Ensuring technical competency of the team and arranging periodic training and validation. Participating in proficiency testing program and interlaboratory correlation programs. Interpreting the outcome. Analysis of data and conducting RCA Support to marketing: Analytical support to marketing team for customer complaints For setting up analytical facilities at depots and terminals Quality Monitoring of depots/terminal product samples. Representation at BIS Presenting technical views on product specifications and test methods, Nayara business point view by participating in BIS meetings Reviewing Quality specifications for amendments and adequate test methods Conducting studies /experiments for proving technical viewpoint for amendments in specification. New Products Conducting lab trials on new products. Ensuring laboratory readiness for testing and certification Training to lab team on test parameters and specification Team Management: To achieve the team's objectives and continue to do so over time. Lead the Lab team and define the role clarity of all position reporting to him. Define the responsible for managing activities and resolving issues related to ATF, TBP, Crude oil, Bitumen, Petcoke, water lab. ADP Project PP : Review of test methods, sampling schedule & frequency, Identification of Laboratory equipment list for relevant test parameters, specification of equipment, manpower calculation Co-ordination with EPC contractor regarding analytical & infrastructure requirement Installation, commissioning of equipment & Validation Recruitment & training of manpower Implementation of New Analytical techniques Development of new test methods to support the product export marketing & refinery problems. Customer Support Investigation of customer complaints. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT, PP (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur, PP) on day to day basis for trouble shooting, special analysis, test run , sample scheduling and special activities in field. Responsible for safety, RIMS, NABL, IT, LIMs, training, external audits, internal audits, Proficiency testing, In-house competency monitoring. Review of international standards viz., ASTM, IP, UOP, ISO, BIS, APHA etc. and accordingly update SOPs and its implementation. Arrange vendor visit for maintenance. Enhance calibration systems so as to reduce paperwork in his area. Trouble shooting of instruments/equipment in case of analytical abnormalities or instrument breakdown. In house development of alternate test method. Handle environment and pollution related lab issues as per management requirement. Coordinate training of team members at learning center. Review performance of individuals periodically. Systems, Policies & Procedures: To create a management framework with the capability to achieve targeted gross margin performance. Implementation of department RIMS objectives and to achieve the set targets. Management: To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations Ensure release of reports and quality certificates. Ensure release of reports on special samples from various agencies/customers. Highlighting abnormality/product failure through to superiors. MIS: To enable timely decision making to achieve the business's targets. MIS report for management for critical refinery results to concerned officials. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur) on day-to-day basis. Coordination Internal & External Attend refinery safety coordination meetings. Attend refinery safety coordination meetings. Held internal safety meetings on monthly basis. Conduct CFA & SSO and coordinate CFA of lab. ENVIRONMENT MANAGEMENT SYSTEM Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to all health, safety, and environment systems during all lab activities Implementation of department RIMS objectives and to achieve the set targets. General awareness on Environment Management in Refinery. Implementation of environment management procedures like Hazardous / Non-Hazardous waste management. Coordinate waste disposal activity. OHSAS "HSEF - Care & Welfare: To achieve any safe and healthy workplace. Authority: To stop any unsafe job on observation" Implementation of Safety Audit observations and firm up the course of actions for further improvement Involvement in root cause analysis of incidents & preparation of incident investigation reports Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations. Energy Management Systems (EnMS) 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance as applicable KEY CHALLENGES Meet stringent export parameter testing for increased value realisation. Ensure lab readiness for increased marketing, unit expansion requirements. Upgradation of facility with latest technology. Ensure 100% reliability and zero% downtime of analytical services. Ensure zero% product failure at customer end. Bench marking lab performance with international lab (ASTM PT Program). Maintaining NABL accreditation of laboratory. KEY DECISIONS Made by Jobholder: Budget and manpower planning. Selection of equipment / chemicals / spares. Permissible deviation in finished products. Planning for facility improvement. Recommendations to superior: Future quality parameters of product quality. Possible changes with respect to quality parameters to meet the quality. Suggestion for new test method / instruments. Improvement projects and new products. Requirements of budget, infrastructure, and manpower. INTERACTIONS Internal Interactions: With Technical Services about improvement in unit parameters and other departments on quality issues. With Safety, Procurement, IT, Maintenance, Learning Center, LIMS issues. With Head Lab / TS for manpower, budget allocation. External Interactions: With vendors for evaluating their product offers, discussions etc. With NABL and other agencies for maintaining certifications. With various vendor for AMC/ maintenance of instruments. With ASTM for PTP With BIS for test methods and product specification. With NABL secretariat. DIMENSIONS Budget (Opex & Capex), manpower, infrastructure etc. Procurement/ Upgrade of analytical equipment. Chemical inventory management. Team Size: Direct Reports: 2 to 5 Indirect Reports: 25 to 35 SKILLS & KNOWLEDGE Educational Qualifications & Certifications: Minimum M. Sc. / B. SC. with good working knowledge of Refinery / Petrochemical Laboratory Relevant (Functional/Level) & Total Years of Experience: Minimum 20 years of experience in Refinery / Petrochemical Laboratory. Functional Skills: He should have experience of coordination with various functions. He should have operational experience of latest sophisticated instruments/ analysers/ equipment. Behavioural Skills: Ability to lead, guide and work in team and team building. Customer focused, operational excellence, result oriented. Good learner, trainer, and managerial skill RESPONSIBILITIES RESPONSIBILITIES RESPONSIBILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Planning & Budgeting: Annual & Facilities plan: To provide inputs and define a business plan that satisfies short and long term business goals. Lead the Lab team and guide for planning of budget (Opex & capex), manpower, new testing requirements, sample scheduling etc. Section wise inventory management for spares, consumables and chemicals and its control. Development of indigenous vendors for spares and consumables as a cost saving measure. NABL: Responsible for dealing with NABL authorities for periodic assessments, changes in the scope, addition of personnels, changes in resources. Planning conducting internal audits and MRM Ensuring system documents, calibration of instruments. Ensuring technical competency of the team and arranging periodic training and validation. Participating in proficiency testing program and interlaboratory correlation programs. Interpreting the outcome. Analysis of data and conducting RCA Support to marketing: Analytical support to marketing team for customer complaints For setting up analytical facilities at depots and terminals Quality Monitoring of depots/terminal product samples. Representation at BIS Presenting technical views on product specifications and test methods, Nayara business point view by participating in BIS meetings Reviewing Quality specifications for amendments and adequate test methods Conducting studies /experiments for proving technical viewpoint for amendments in specification. New Products Conducting lab trials on new products. Ensuring laboratory readiness for testing and certification Training to lab team on test parameters and specification Team Management: To achieve the team's objectives and continue to do so over time. Lead the Lab team and define the role clarity of all position reporting to him. Define the responsible for managing activities and resolving issues related to ATF, TBP, Crude oil, Bitumen, Petcoke, water lab. ADP Project PP : Review of test methods, sampling schedule & frequency, Identification of Laboratory equipment list for relevant test parameters, specification of equipment, manpower calculation Co-ordination with EPC contractor regarding analytical & infrastructure requirement Installation, commissioning of equipment & Validation Recruitment & training of manpower Implementation of New Analytical techniques Development of new test methods to support the product export marketing & refinery problems. Customer Support Investigation of customer complaints. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT, PP (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur, PP) on day to day basis for trouble shooting, special analysis, test run , sample scheduling and special activities in field. Responsible for safety, RIMS, NABL, IT, LIMs, training, external audits, internal audits, Proficiency testing, In-house competency monitoring. Review of international standards viz., ASTM, IP, UOP, ISO, BIS, APHA etc. and accordingly update SOPs and its implementation. Arrange vendor visit for maintenance. Enhance calibration systems so as to reduce paperwork in his area. Trouble shooting of instruments/equipment in case of analytical abnormalities or instrument breakdown. In house development of alternate test method. Handle environment and pollution related lab issues as per management requirement. Coordinate training of team members at learning center. Review performance of individuals periodically. Systems, Policies & Procedures: To create a management framework with the capability to achieve targeted gross margin performance. Implementation of department RIMS objectives and to achieve the set targets. Management: To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations Ensure release of reports and quality certificates. Ensure release of reports on special samples from various agencies/customers. Highlighting abnormality/product failure through to superiors. MIS: To enable timely decision making to achieve the business's targets. MIS report for management for critical refinery results to concerned officials. CDU 1, CDU 2, DHDS, NHT/CCR, FCCU, HMU 1 & 2, Isomerization, DHDT Marketing/dispatch, PIT (particularly for LPG, SKO, MTO, Gasoline, HSD, LDO, MFO, Sulphur) on day-to-day basis. Coordination Internal & External Attend refinery safety coordination meetings. Attend refinery safety coordination meetings. Held internal safety meetings on monthly basis. Conduct CFA & SSO and coordinate CFA of lab. ENVIRONMENT MANAGEMENT SYSTEM Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to all health, safety, and environment systems during all lab activities Implementation of department RIMS objectives and to achieve the set targets. General awareness on Environment Management in Refinery. Implementation of environment management procedures like Hazardous / Non-Hazardous waste management. Coordinate waste disposal activity. OHSAS "HSEF - Care & Welfare: To achieve any safe and healthy workplace. Authority: To stop any unsafe job on observation" Implementation of Safety Audit observations and firm up the course of actions for further improvement Involvement in root cause analysis of incidents & preparation of incident investigation reports Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations. Energy Management Systems (EnMS) 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance as applicable QUALIFICATIONS Minimum M. Sc. / B. SC. with good working knowledge of Refinery / Petrochemical Laboratory

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology