3.0 - 7.0 years

0 Lacs

thane, maharashtra

On-site

As a Team Leader in Customer Service, your primary role is to oversee the daily operations of the customer service team, with a focus on achieving performance targets and enhancing customer satisfaction. You will lead and motivate team members, conduct training and coaching sessions, and analyze performance metrics to drive continuous improvement. Collaboration with other departments is essential to ensure a seamless customer experience while upholding compliance with health, safety, and corporate responsibility standards. Your key responsibilities include: - Lead and empower the team through effective communication and leadership to enhance customer and employee satisfaction. - Set and moni...

Posted 1 month ago

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Junior Risk Analyst Invesco

0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of distinctive investment management capabilities, Invesco provides a wide range of investment strategies and vehicles to clients around the world. If you are seeking challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco and make a difference every day! Key Responsibilities: - Develop a basic understanding of theories, practices, and procedures within a job family - Perform limited, narrowly defined assignments using existing procedures - Accoun...

Posted 1 month ago

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Customer Service Team Lead AllcargoGATI

3.0 - 7.0 years

0 Lacs

thane, maharashtra

On-site

As a Team Leader in Customer Service based in Thane, Mumbai, your role is crucial in overseeing the daily operations of the customer service team. Your primary focus will be on achieving performance targets and enriching customer satisfaction levels. Your responsibilities will include leading and motivating team members, conducting training and coaching sessions, and analyzing performance metrics to drive continuous improvement. Collaboration with other departments is essential to ensure a seamless customer experience while maintaining compliance with health, safety, and corporate responsibility standards. Your key accountability areas will encompass various aspects: People Management: You w...

Posted 3 months ago

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