3.0 - 7.0 years

0 Lacs

thane, maharashtra

On-site

As a Team Leader in Customer Service based in Thane, Mumbai, your role is crucial in overseeing the daily operations of the customer service team. Your primary focus will be on achieving performance targets and enriching customer satisfaction levels. Your responsibilities will include leading and motivating team members, conducting training and coaching sessions, and analyzing performance metrics to drive continuous improvement. Collaboration with other departments is essential to ensure a seamless customer experience while maintaining compliance with health, safety, and corporate responsibility standards. Your key accountability areas will encompass various aspects: People Management: You w...

Posted 1 month ago

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