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1.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
We are Sinch. Even if you don t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (CPaas) provider the connector between the two through our messaging, voice, and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries with one of our engineering hub at Noida location. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest cPaaS and messaging provider in the world is looking for an Executive/Sr. Executive Customer Support at its Noida (India) location. As our new ROLE, you will: Maintains customer relationship by responding to inquiries, documenting actions. Responds to customer inquiries by understanding inquiry, reviewing previous inquiries and responses, gathering, and researching information, assembling, and forwarding information, verifying customer s understanding of information and answer. Familiarity with customer support tools, such as Zendesk, JIRA, or Salesforce Ability to work in a fast-paced environment and handle multiple priorities simultaneously Flexibility to work in various shifts (24*7 Support) to support the customers L1 Support: Single point of technical contact who can address technical queries and suggest best practices and coordination of issue management and problem resolution Work closely with L2 team to understand and close issues/cases/requirements. Eligibility Criteria: In order to contribute to this role you have: Should be a Graduate from a recognized institute. Min 1 to 2 years of experience in relevant field Fair knowledge about the basic hygiene practices followed in Customer Support. Should be able to work in a 24 x 7 rotational shift role. Strong communication and interpersonal skills. Teamwork skills with a problem-solving attitude. This is a work from office role based at our corporate head office (Sector 132, Noida). Big plus! Experience in CRM. Are you readyJoin us on our journey! We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
New Delhi, Lucknow
Work from Office
The deeds of today were the dreams of yesterday, the dreams of today will be the deeds of tomorrow. Software Developer Post : Software Developer Locations : Lucknow / Delhi Relevant Skills : Software Development, SurveyCTO, ODK, KoBoToolbox, Data Management Job Responsiblities : Develop survey forms on platforms like SurveyCTO, ODK, and KoBoToolbox. Provide IT support to Field Survey Teams for data collection and processing Support development of mobile or web-based tools for internal operational needs Ensure smooth operation of survey software, data collection tools, and IT infrastructure. Manage and maintain databases, ensuring secure storage and retrieval of survey data Troubleshoot software-related issues Eligibility : MCA / B. Tech. (CS/IT) or any other relevant discipline Working knowledge of Survey CTO, ODK & KoboToolbox Renumeration : Rs. 30,000/- per month Appointment : This is a full-time regular position. Initially, the individuals will be appointed on a probationary basis for a period of 1 year. After successful completion of the probation period, the candidate would be absorbed in the regular cadre of the organization with benefits, such as PF, Health Insurance, Medical Allowance, etc.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Lucknow
Work from Office
The deeds of today were the dreams of yesterday, the dreams of today will be the deeds of tomorrow. Post : Office Executive Relevant Skills : Job Responsiblities : To maintain and update various official databases To assist in adherence to various systems and processes To assist in the filing and documentation of official correspondence To carry out other activities delegated from time to time PG in any discipline, preferably Management Computer savvy with good command over Written English Freshers are eligible to apply Rs. .
Posted 2 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Hubli
Work from Office
The CSR Partnerships Head will play a pivotal role in securing and managing partnerships with High Net worth Individuals (HNIs) and corporate entities. This individual will work closely with the Program Head and other team members to identify, engage, and onboard corporate partners who align with Deshpande Skilling s mission. The role requires strong networking skills, a deep understanding of CSR frameworks, and the ability to create mutually beneficial partnerships. Key Responsibilities and Accountabilities: Strategic Fundraising & Donor Development: CSR Partnership Development: Networking and Advocacy: Monitoring, Reporting & Compliance CSR Insights & Trends: Develop and implement a comprehensive fundraising strategy aligned with the NGO s mission and programmatic priorities. Identify, engage, and secure grants/CSR funding from Indian corporates, philanthropic foundations and HNIs of Rs.15 Cr. annually. Build a donor pipeline and proactively seek multi-year funding partnerships. Cultivate strong relationships with CSR heads, foundation officers, donor representatives, and other stakeholders. Ensure regular communication with donors through donor engagement activities. Maintain high standards of donor servicing and engagement to encourage long-term commitment. Represent Deshpande Skilling at CSR forums, conferences, and networking events to build visibility and attract potential partners. Advocate forDeshpande Skilling s mission and programs among corporate stakeholders. Oversee the preparation of high-quality donor reports (narrative and financial), ensuring compliance with grant conditions and timelines. Ensure adherence to legal, financial, and CSR policy regulations. Stay updated on CSR and fundraising trends, donor behavior, and sector shifts to inform strategy. Leverage data, case studies, and impact assessments to strengthen the NGO s value proposition. Monitor competitor and peer organization strategies to identify new opportunities and innovations. Key Competency and Skills: Excellent communication, negotiation, and presentation skills. Strong understanding of CSR frameworks, policies, and trends. Ability to build and maintain relationships with corporate stakeholders. Proficiency in Microsoft Office. Passion for social impact and rural development We expect the candidate to be willing to travel as required.
Posted 2 months ago
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