2529 Cornerstone Jobs - Page 6

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. Internal Job Title: Member Success Team Lead About The Team The Member Accession Marketing Team (India) plays a crucial role in driving Tide’s growth in the Indian market by acquiring and onboarding new members from small and medium-sized enterprises (SMEs). The team tailors marketing strategies to engage potential members, guide them through seamless onboarding, and ensure they are well-equipped to leverage Tide’s suite of financial and administrative tools. By creating localized campaigns, building strong relationships, and leveraging data for continuous improvement, the team fosters long-term member engagement—ensuring Tide becomes the go-to platform for Indian SMEs. What We Are Looking For We are seeking an experienced and performance-driven Customer Success Team Lead to lead, coach, and manage a Customer Success Executive(Phone-Based) team based in Delhi, India. The ideal candidate will play a key role in driving sales, improving conversion rates, and ensuring consistent team performance and a high-quality customer experience. Key Responsibilities Lead and manage a Customer Success Executive(Phone-Based) team based in Delhi NCR to consistently deliver and exceed sales targets and KPIs. Monitor daily performance, call metrics, and assigned KPIs. Listen to calls and provide real-time feedback to maintain team performance. Deliver daily and weekly performance feedback, including 1:1 coaching sessions, to support team members. Motivate the team to exceed targets through contests, incentives, and positive reinforcement. Handle escalations and support the team with complex queries and sales objections. Prepare and share performance reports (daily, weekly, and monthly) with insights and recommendations for stakeholders. Assist in recruiting, training, and onboarding new team members. Collaborate with cross-functional teams to implement feedback and support new initiatives (e.g., Campaigns, Product, Business Intelligence, and Support). Ensure the team meets compliance requirements (scripts, regulations, and quality standards). Stay ahead of the competition through regular competitor analysis. Requirements Candidates must have a minimum of 3 years' experience as a Team Leader in managing a telesales/Sales Executive (Phone-Based) environment, preferably working with international clients (particularly from the UK) in the Fintech or Banking sector. A total professional experience of no less than 8 years is required Strong knowledge of outbound sales techniques, objection handling, and data analysis. Excellent communication, interpersonal, sales, and coaching skills. Proven track record of meeting and exceeding sales targets. Familiarity with CRMs, dialers, and call monitoring tools. Ability to thrive in a dynamic, fast-paced, and target-driven environment. Self-starter with high levels of motivation and initiative. Key Performance Indicators Daily/Monthly Sales Targets Call Quality Scores Conversion Rates Call Metrics (AHT, ATT, Occupancy) Attendance and Adherence Agent Retention and Engagement What You Will Get In Return 25 days of holiday Additional health and dental insurance Fully covered Multisport card Food vouchers Annual professional development budget of INR 40,000 and up to three paid L&D days off Snacks, light food, and drinks available in the office Enhanced family-friendly leave policies TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

JOB DESCRIPTION About the Company Prop-Keys stands as the cornerstone of seamless residential and commercial asset acquisitions across India. We are dedicated to providing comprehensive real estate solutions that redefine transparency in every facet of property dealings. With a deep understanding of the market and an unwavering commitment to excellence, we navigate the complexities of property acquisition, from the initial search and discovery phase to securing home loans and completing transactions. JOB SUMMARY We are hiring motivated and enthusiastic Business Development Associate to join our growing real estate team. The ideal candidate will be responsible for the below mentioned roles and responsibilities: ROLES & RESPONSIBILITES: • Identify and generate new business leads through, cold calling, and market activities. • Develop and maintain strong relationships with clients. • With the help of team, plan market activities. Conduct market research to identify trends, property v values, and competitive positioning. • Attend industry events, to expand business contacts. • Coordinate with the team leads to ensure seamless execution of deals and client satisfaction. • Take continuous training for updating oneself with new market trends and strategies. • Complete daily KRA’s. SKILLS: • 1–3 years of experience in sales industry. • Experience in real estate will be preffered. • Strong interpersonal and communication skills. • Ability to work independently and as part of a team. • Self-motivated with a results-driven approach. • Knowledge of the local real estate market is a plus. WHAT WE OFFER: • Salary as per the market standard • Good incentive policies • Daily Morning training session LOCATION: Noida INTERVIEW MODE: Face to Face NOTE: Vehicle is mandatory

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Few positions are based out of New Delhi and hence we are inviting applications from Delhi based Candidates. Candidates with prior customer service experience will be preferred. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

🌟 Distinguished Tech Innovator:3Pillar warmly extends an invitation for you to join an elite team of visionaries. Beyond software development, we are dedicated to engineering solutions that challenge conventional norms. Envision you: steering projects that redefine urban living, establish new media channels for enterprise companies, or drive innovation in healthcare. Your invaluable expertise will serve as the cornerstone in shaping the future direction of our endeavors.This role transcends the ordinary realms of coding; it's about orchestrating technological marvels that disrupt industries. Seize this extraordinary opportunity to lead a team that is actively shaping the tech landscape for our clients, and sets global standards along the way. 🌍🔥 Minimum Qualification 5+ Years of Experience into IT Experience: 4+ years of experience in data engineering, Strong exp in Snowflake. Programming & Scripting: Strong programming skills in Python and Linux Bash for automation and data workflows. Framework Proficiency: Hands-on experience with Luigi for orchestrating complex data workflows. Data Processing & Storage: Expertise in Hadoop ecosystem tools and managing SQL databases for data storage and query optimization. AWS Cloud Services: In-depth knowledge of AWS EC2, S3, RDS, and EMR to deploy and manage data solutions. Monitoring & Alerting Tools: Familiarity with monitoring solutions for real-time tracking and troubleshooting of data pipelines. Communication & Leadership: Proven ability to lead projects, communicate with stakeholders, and guide junior team members. Additional Experience Data Architecture: Experience designing or optimizing data lake solutions. Security Practices: Understanding of data security practices, data governance, and compliance for secure data processing. Automation & CI/CD: Familiarity with CI/CD tools to support automation of deployment and testing. Big Data Technologies: Knowledge of big data processing tools like Spark, Hive, or related AWS services. Advanced Analytics: Background in analytics or data science to contribute to more data-driven decision-making. Cross-Functional Collaboration: Experience collaborating with non-technical teams on business goals and technical solutions.

Work with cross-functional & cross-regional teams for data analysis, monitoring and forecasting, creating the logic for and implementing strategies, providing requirements to data scientists and technology teams on attribute, model and platform requirements, and communicating with global stakeholders to ensure we deliver the best possible customer experience. Grade : 13 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise. Job Description Design and implement advanced analytical initiatives through data analysis, ML model development, and insights to enable informed business decisions for LTL and international freight. Work with cross functional teams to examine structured and unstructured data to provide insights and develop high-quality solutions. Effectively shares best practices and fosters knowledge sharing across teams. Communicates effectively with global stakeholders, provides data-driven insights and recommendations on complex problem statements. What Your Main Responsibilities Are Work cross-functionally to analyze FedEx and competitor freight and LTL network. Present insights to leadership with strong storytelling capability to drive insights out of data Conduct statistical analysis and create predictive models based on historical data. Build and improve machine learning models used in production and manage existing models Research and explore current freight business trends impacting customer experience, operations, revenue. Work on developing relevant recommendations to aid decision making Train junior team members in ensemble ML modeling, advanced statistical techniques, use of database tools and/or other approaches in quantitative analysis of complex business situations Take ownership of problem statement, work actively with Lead and manager to design solution delivery Research and implement best practices to improve the existing decision science infrastructure. Stay up to date on decision science developments that may affect our business going forward Skills What we are looking for Technical Machine learning modelling in python (supervised and unsupervised) Cloud technology (Azure/GCP/AWS) SQL Functional Business acumen Problem solving Insights generation/ data storytelling Behavioral Business communication Curiosity Quick learner Qualifications & Specifications Relevant experience in LTL, TL and international freight from logistics, airline or ecommerce industries Education – MBA/Masters in Information Systems, Computer Science, or a quantitative discipline such as mathematics, engineering, operations research, economics & statistics from tier 1/2 institutes Good to have – data visualization (PowerBi, spotfire, etc.), ETL experience, NLP, text analytics, AI or deep learning Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? The Salesforce Developer will play a key role in designing, developing, and deploying scalable Salesforce solutions across Sales, Service, Marketing, Commerce and Manufacturing functions. This position supports end-to-end CRM capabilities aligned with GE Appliances’ Digital Transformation goals. The developer will integrate Salesforce with Oracle ERP and other enterprise platforms to create a seamless digital ecosystem that accelerates business outcomes. Position Salesforce Developer Location Hyderabad (SAL) ININD, Bangalore, KA How You'll Create Possibilities Essential Duties & Responsibilities: Design and Develop Custom Salesforce Applications and Integrations: Build scalable, secure, and performant solutions using Apex, Lightning Web Components (LWC), and Flows. Integrate Salesforce with Oracle ERP, MuleSoft, and third-party platforms. Translate business requirements into technical design. Deliver and Support Multi-Cloud CRM Capabilities: Configure and enhance functionality in Sales Cloud (Opportunities, Forecasting), Service Cloud (Case Mgmt, FSL), Manufacturing Cloud (Warranty Claim Management, Sales Agreements, Forecasts), and Marketing Cloud (Journeys, Email Studio). Build data models and automation flows to drive digital outcomes. Implement DevOps and Testing Practices: Utilize tools such as Git, Copado, and Salesforce DX for source control and deployment. Create unit and integration tests to ensure system quality and performance. Perform code reviews and participate in Agile sprint ceremonies. Other related duties as assigned: Participate in Salesforce release evaluations and feature adoption. Provide production support and troubleshoot issues. Collaborate with Enterprise Architects to align with solution design standards. What You'll Bring to Our Team Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 4 years of hands-on Salesforce development experience. Proficiency in Apex, LWC, SOQL, Flow Builder, and REST/SOAP APIs. Experience with CI/CD tools and agile methodologies. Experience with integrations to Oracle ERP and/or MuleSoft. Preferred Qualifications: Salesforce certifications: Platform Developer I/II, Service Cloud Consultant, Marketing Cloud Developer, Commerce Cloud Developer, Manufacturing Cloud Accredited Professional. Experience with Salesforce Shield, Einstein GPT/AI features, or Copado. Knowledge of Oracle SCM or EBS systems. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Description GlobalLogic is seeking a proactive Prompt Engineer specializes in crafting and refining input prompts to optimize the performance of AI models, particularlyin natural language processing (NLP). This role involves designing clear and effective prompts that guide AI systems to generate accurate, relevant, and contextually appropriate responses. Prompt Engineers collaborate closely with data scientists, software developers, and product teams to enhance AI interactions across various applications, including chatbots, virtual assistants, and content generation tools. Requirements Minimum 2+ year strong background in Python programming, database management, and data science methodologies Prior experience with conversational AI systems or chatbot development is highly desirable Strong research & analytical skills Sound knowledge of Deep learning, transformer, GAN’s , VAE’s and LLM Proven experience in natural language processing, prompt engineering, or similar role Proficiency in programming languages such as Python and experience with relevant libraries and frameworks (eg,TensorFlow, PyTorch, spaCy) Attention to detail Team player Quick learner Critical thinker and problem-solving skills Job responsibilities Prompt Development: Design and develop creative and effective prompts for natural language understanding Collaborate with software engineers and data scientists to integrate prompts into conversational interfaces Prompt Optimization: Continuously iterate and refine prompts to improve the quality and performance of the conversational AI system. Analyze user interactions and feedback to identify areas for prompt enhancement and adjust them accordingly Data Analysis: Analyze user interactions, model outputs, and performance metrics and feedback to continuously improve prompt-based systems Utilize data-driven insights to enhance the effectiveness and efficiency of the prompt engineering process Algorithm Optimization: Work on optimizing algorithms for prompt generation and response to improve system performance Stay updated on the latest advancements in natural language processing and integrate innovative techniques into prompt engineering. Collaboration: Collaborate with cross-functional teams, including software developers, data scientists, and UX designers, to ensure a seamless integration of prompt systems into products Quality Assurance: Prompt Testing and Evaluation: Conduct thorough testing and evaluation of prompts to assess their effectiveness and efficiency. This involves analyzing the generated responses, identifying areas for improvement, and iterating on the prompts to enhance performance Address and resolve any issues related to prompt performance and user experience What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

What You'll Do Avalara is an AI-first company. You will use AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, and products. Success at Avalara requires embracing AI as an essential capability, not an optional tool. Avalara's Property Tax team is looking for an enthusiastic Indirect Tax Researcher to help ensure our products remain compliant with complex and evolving jurisdictional tax laws. You will be reporting to Manager, Indirect Tax What Your Responsibilities Will Be Source content with web searching, emails, and phone calls. Content needing sourcing is both local and state information. Form (~200) Depreciation & Trend Schedules (~600 collections) Assessor Return and Collector Addresses (~12,000) Due Dates for returns, payments. (~12,000) Jurisdiction Listings Assessors contact information, website addresses (~12,000) Legislation and other analysis (i.e., standard asset classification mapping to schedules, (~300 jurisdictions and ~250 asset classes) Review content for accuracy (manually or with available technology), including resolving conflicts. Store and preserve content in appropriate shared drives, systems. Review legislation and other content to provide guidance to clients through software capabilities (ex. Asset classification mapping) What You’ll Need To Be Successful Two years of experience in property tax with a Bachelor's degree; Relevant degree, advanced degree, or certification (i.e., Accounting, Finance, Law, and Economics) Familiarity with tax returns or government compliance Familiarity with Atlassian Confluence and JIRA Previous software implementation experience Excellent research skills, including a logical and creative approach to drilling down to specific data to surface information that is important to the accuracy of the published content Analytic ability to understand and resolve client requests and tax concerns Experience with conditional statements and formulas in Excel and familiarity with Boolean logic This is a remote position. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara is an AI-first company. You will use AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows and products. Success at Avalara requires embracing AI as an essential capability, not an optional tool. As a Sourcing Research Analyst specializing in indirect tax, you will play a critical role on the Content Research Team by overseeing global tax developments and sourcing content for indirect tax updates. Your work will directly support global compliance efforts by ensuring identification and validation of legislative and regulatory changes. You will report to the Manager, Tax Compliance Sourcing. What Your Responsibilities Will Be Source and Curate Content: Identify and maintain a comprehensive collection of tax authority sources, including government portals, regulatory websites, and official publications, to support indirect tax content coverage worldwide. Monitor Global Indirect Tax Developments: Track legislative, regulatory, and procedural changes related to VAT, GST, sales and use tax, e-invoicing, and digital reporting across jurisdictions. Analyze and Extract Important Insights: Evaluate tax-related materials to distill critical updates, identify changes in tax law or process, and summarize applicable insights. Collaborate Across Research Teams: Partner with indirect tax researchers and domain experts to validate findings and contribute to content quality, especially in areas such as tax rate changes, returns, exemptions, and digital compliance. Engage with Tax Authority Systems: Navigate and work with global tax authority portals to access original source content and understand jurisdiction-specific processes. Promote Automation: Use Avalara's sourcing tools and AI-powered workflows to automate link configuration, content validation, and monitoring processes wherever possible. What You’ll Need To Be Successful Bachelor's degree in accounting, finance, business, economics, law, or a related field. Freshers or 1+ years of experience in indirect tax research, VAT digital reporting, or e-invoicing. Experience sourcing and interpreting official tax authority content. Experience conducting legal or regulatory research related to tax compliance. Familiarity with tax technology tools and an interest in AI-driven workflows. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the Learning and Development team you will support the implementation of innovative learning solutions that enhance employee growth and engagement. As an Associate you will be expected to focus on learning and contributing to client engagement while developing your skills and knowledge to deliver quality work. This position provides an exciting opportunity to work with advanced learning technologies and collaborate with a global team to drive impactful learning experiences. Responsibilities Support the implementation of innovative learning solutions Contribute to client engagement and enhance employee development Collaborate with a global team to create impactful learning experiences Engage in research to identify productive learning technologies Assist in the design and delivery of training programs Utilize feedback to improve learning initiatives Foster a culture of continuous learning and growth Uphold the firm's professional standards and ethical guidelines What You Must Have Bachelor's Degree 2 years of experience Oral and written proficiency in English required What Sets You Apart Bachelor's Degree in Computer and Information Science Knowledge of Cornerstone OnDemand (CSOD) LMS Familiarity with ServiceNow or similar ticketing systems Understanding of NASBA rules Basic knowledge of CPE requirements and awarding process Demonstrating critical thinking and problem-solving skills Maintaining awareness of emerging learning technology trends Possessing a service-oriented mindset for customer satisfaction Proven experience in e-learning development and media editing Shift time : 6:30 PM to 3:30 AM IST

Description What to expect: Be a part of a product experience team that is distributed around the globe that genuinely cares for each other and the work we do – we are a very supportive and empathetic group Communicate and collaborate with cross-functional teams around the world. Focus on outcomes, not output. Creating more acts of goodness in the world guides everything we do. Requirements Tech stack: Java, microservices, JPA, spring, spring boot, spring security, user management, Auth0, unit testing, CI/CD, Terrafoam, Docker Good to have: Vue.JS, Typescript, AWS Strong understanding of design principles, web standards, and best practices for creating interactive and responsive APIs and application front-ends. Experience working with RESTful APIs to power dynamic front-end applications. Experience working within cloud-based environments is an asset (AWS, Azure, GCP). Proficiency in using version control systems like Git, and familiarity with continuous integration and deployment environments. Excellent problem-solving skills, with a keen attention to detail and a commitment to high-quality, reusable code. Strong communication skills, capable of collaborating effectively with cross-functional teams and explaining technical details to non-technical stakeholders. A passion for continuous learning and innovation in web technologies and design practices. Job responsibilities Drive coding standards and patterns for a large, distributed engineering team. Build extraordinary user interfaces and API surfaces for user and organization management. Participate in all aspects of software development activities including design, estimation, coding, code review, unit-testing and bug fixing. Mentor junior developers to help our team reach its maximum potential. Work in multi-functional teams to ensure superb end-to-end user experiences for our customers. Fast prototyping of ideas and concepts. Research the latest industry trends. Collaborate closely with the developers who build and maintain our in-house design system, to give feedback and recommendations on the components and developer experience. Participate in design reviews to ensure that implementations are consistent with design specifications and user expectations. Implement and advocate for accessibility best practices in all software deliverables to ensure inclusivity across all user demographics. Facilitate and refine our CI/CD processes to improve deployment efficiency and reliability. Proactively monitor and address issues related to the usability, performance, and scalability of the front-end applications What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Position Title: R&D Data Engineer About The Job At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our R&D Data & AI Products and Platforms Team as an R&D Data Engineer and you can help make it happen. What You Will Be Doing Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions, to accelerate R&D, manufacturing and commercial performance and bring better drugs and vaccines to patients faster, to improve health and save lives. The R&D Data & AI Products and Platforms Team is a key team within R&D Digital, focused on developing and delivering Data and AI products for R&D use cases. This team plays a critical role in pursuing broader democratization of data across R&D and providing the foundation to scale AI/ML, advanced analytics, and operational analytics capabilities. As an R&D Data Engineer , you will join this dynamic team committed to driving strategic and operational digital priorities and initiatives in R&D. You will work as a part of a Data & AI Product Delivery Pod, lead by a Product Owner, in an agile environment to deliver Data & AI Products. As a part of this team, you will be responsible for the design and development of data pipelines and workflows to ingest, curate, process, and store large volumes of complex structured and unstructured data. You will have the ability to work on multiple data products serving multiple areas of the business. Our vision for digital, data analytics and AI Join us on our journey in enabling Sanofi’s Digital Transformation through becoming an AI first organization. This means: AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs and projects to create an agile, fulfilling and meaningful work environment. Leading Edge Tech Stack: Experience build products that will be deployed globally on a leading-edge tech stack. World Class Mentorship and Training: Working with renown leaders and academics in machine learning to further develop your skillsets. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities Data Product Engineering: Provide input into the engineering feasibility of developing specific R&D Data/AI Products Provide input to Data/AI Product Owner and Scrum Master to support with planning, capacity, and resource estimates Design, build, and maintain scalable and reusable ETL / ELT pipelines to ingest, transform, clean, and load data from sources into central platforms / repositories Structure and provision data to support modeling and data discovery, including filtering, tagging, joining, parsing and normalizing data Collaborate with Data/AI Product Owner and Scrum Master to share progress on engineering activities and inform of any delays, issues, bugs, or risks with proposed remediation plans Design, develop, and deploy APIs, data feeds, or specific features required by product design and user stories Optimize data workflows to drive high performance and reliability of implemented data products Oversee and support junior engineer with Data/AI Product testing requirements and execution Innovation & Team Collaboration Stay current on industry trends, emerging technologies, and best practices in data product engineering Contribute to a team culture of of innovation, collaboration, and continuous learning within the product team About You Key Functional Requirements & Qualifications: Bachelor’s degree in software engineering or related field, or equivalent work experience 3-5 years of experience in data product engineering, software engineering, or other related field Understanding of R&D business and data environment preferred Excellent communication and collaboration skills Working knowledge and comfort working with Agile methodologies Key Technical Requirements & Qualifications Proficiency with data analytics and statistical software (incl. SQL, Python, Java, Excel, AWS, Snowflake, Informatica) Deep understanding and proven track record of developing data pipelines and workflows Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs Pursue Progress . Discover Extraordinary . Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Morgan Stanley Governance & Reporting Specialist – Associate/ Director Profile Description We’re seeking someone to join our team as a [Associate/ Director] to [FRM Model Control Office – Governance and Reporting Specialist] Firm Risk Management In the Firm Risk Management division, we advise businesses across the Firm on risk mitigation strategies, develop tools to analyze and monitor risks and lead key regulatory initiatives. Company Profile Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. Department Profile The cornerstone of Morgan Stanley’s risk management philosophy is the execution of risk-adjusted returns through prudent risk-taking that protects Morgan Stanley’s capital base and franchise. Risk Management protects the firm from exposure to losses resulting from defaults by our lending and trading counterparties. Morgan Stanley Budapest is an integral part of the Firm’s global critical business functions including Technology, Finance, Risk, Institutional Securities and Wealth Management. Morgan Stanley has been rooted in the Budapest community since 2006 and is considered a leading employer among the area’s highly skilled talent. Our innovative team delivers deep technical and mathematical expertise to support the Firm’s capabilities in quantitative analysis, data analysis, and risk management. We are relentless collaborators and creative thinkers, fueled by our diverse backgrounds and experiences. We believe in empowering individuals to advance their careers through exposure to innovation, hands-on collaboration and enriching learning and development opportunities. Background on the Position The role will reside within Firm Risk Management's (FRM) Risk COO function, in the Model Control Office (MCO) team. The FRM MCO team oversees the FRM model and tool risk governance, to align with model risk management principles instituted by regulatory authorities and adopted by the Firm. The MCO team works closely with global teams across multiple risk and capital areas, and focuses on relevant policy, procedures, governance implementation and controls. MCO team is responsible for Model, Tool and EUC population identification, inventory management, development and review oversight, appropriate model and tool usage, attestations and risk assessments, and ensuring end-user computing (EUC) controls. The team monitors key risks during model and tool lifecycle, issues with EUC management, and conducts related reporting and escalation to key stakeholders across risk stripes. The team is also responsible for training developers & users, and influences inventory infrastructure. The ideal candidate possesses banking/financial services/consulting experience. Familiarity with financial products, risk management, governance, and controls and any previous experience with project management and reporting is preferred. What You’ll Do In The Role Primary Responsibilities will include: Credit Risk Model and Tool Governance Working closely with global Credit Risk and Analytics teams Credit Risk Model/Tool Identification, Pipeline Management, Inventorying Credit Risk Model/Tool Submissions, Review, Change Management Regulatory Approval tracking Model/Tool Issue Management and Usage Assisting with Regulatory & IAD requests Credit Risk Committees membership, oversight and reporting Developer and Owner action oversight, communication and troubleshooting General Model and Tool Infrastructure, Controls, Training Infrastructure Management for Model and Tool inventory design Developing training material on Model/Tool lifecycle, and Inventory features for Developers and Users Policy Controls such as Semi-Annual Attestations, Annual Model & Tool Risk Assessments Assisting with strategic project management due to policy, regulatory or industry changes Skills Required (essential) What you’ll bring to the role: Experience in risk, data, governance, project management or consulting in financial services Ability to work independently and problem solve Detail oriented with exceptional organizational skills Ability to work effectively on multiple projects under tight deadlines Good working knowledge of MS Excel, PowerPoint, Word, and SharePoint Excellent verbal and written communication skills, with the ability to communicate with senior stakeholders Strong relationship building skills Self-motivator and team player who brings a "can-do" approach What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Morgan Stanley Governance & Reporting Specialist - Analyst Profile Description We’re seeking someone to join our team as a [Analyst] to [FRM Model Control Office – Governance and Reporting Specialist]. Firm Risk Management In the Firm Risk Management division, we advise businesses across the Firm on risk mitigation strategies, develop tools to analyze and monitor risks and lead key regulatory initiatives. Company Profile Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. Department Profile The cornerstone of Morgan Stanley’s risk management philosophy is the execution of risk-adjusted returns through prudent risk-taking that protects Morgan Stanley’s capital base and franchise. Risk Management protects the firm from exposure to losses resulting from defaults by our lending and trading counterparties. Morgan Stanley Budapest is an integral part of the Firm’s global critical business functions including Technology, Finance, Risk, Institutional Securities and Wealth Management. Morgan Stanley has been rooted in the Budapest community since 2006 and is considered a leading employer among the area’s highly skilled talent. Our innovative team delivers deep technical and mathematical expertise to support the Firm’s capabilities in quantitative analysis, data analysis, and risk management. We are relentless collaborators and creative thinkers, fueled by our diverse backgrounds and experiences. We believe in empowering individuals to advance their careers through exposure to innovation, hands-on collaboration and enriching learning and development opportunities. Background on the Position The role will reside within Firm Risk Management's (FRM) Risk COO function, in the Model Control Office (MCO) team. The FRM MCO team oversees the FRM model and tool risk governance, to align with model risk management principles instituted by regulatory authorities and adopted by the Firm. The MCO team works closely with global teams across multiple risk and capital areas, and focuses on relevant policy, procedures, governance implementation and controls. MCO team is responsible for Model, Tool and EUC population identification, inventory management, development and review oversight, appropriate model and tool usage, attestations and risk assessments, and ensuring end-user computing (EUC) controls. The team monitors key risks during model and tool lifecycle, issues with EUC management, and conducts related reporting and escalation to key stakeholders across risk stripes. The team is also responsible for training developers & users, and influences inventory infrastructure. The ideal candidate possesses business/technology/financial educational background, and skills such as Excel / VBA, Word, Powerpoint. Familiarity with concepts of financial products and risk management, and any prior work experience is preferred. What You’ll Do In The Role Primary Responsibilities will include: Risk committee reporting Identifying model, tool and EUC inventory updates, by working with large data sets sourced from multiple inventories and dashboards Designing and tracking metrics on usage, issue management, data discrepancies Coordinating with broader team to review data, collating and reflecting feedback appropriately Creating customized reporting for various risk stripes and specific committees EUC (End User Computing) Management Identifying and inventorying business critical EUCs across Firm Risk Management Work with the business areas to set up EUCs and institute proper controls for monitoring EUCs in ClusterSeven, including establishing correct metadata, ownership, service level agreements, and performing quality control checks Assist with the delivery of the EUC migration programs required by policy, to transition to technology environments. Working with IT to understand new platforms under development Identifying and communicating pending actions, data issues to risk stripes, EUC owners General Governance Assist with addressing Regulatory & IAD requests Assist with strategic projects due to policy, regulatory or industry changes Skills Required (essential) What you’ll bring to the role: Good working knowledge of MS Excel, PowerPoint, Word Ability to work with large data sets and identify trends, discrepancies Detail oriented with exceptional organizational skills Ability to work effectively under tight deadlines Excellent verbal and written communication skills Strong relationship building skills Self-motivator and team player who brings a ""can-do"" approach Skills Desired Experience in risk, data, governance, project management or consulting in financial services Working knowledge of ClusterSeven, Power BI What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Job Summary We are seeking a creative and technically skilled E-Learning Developer to design, develop, and implement engaging digital learning experiences. You will collaborate with subject matter experts (SMEs) and instructional designers to transform training content into interactive, effective online modules that meet organizational learning goals. Key Responsibilities Design and develop interactive e-learning courses using authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or similar platforms. Collaborate with instructional designers, trainers, and SMEs to translate instructional content into compelling digital learning experiences. Apply adult learning principles and instructional design best practices to ensure content is engaging and effective. Develop multimedia elements (e.g., graphics, audio, video, animations) to enhance course content. Test and troubleshoot courses to ensure compatibility across learning management systems (LMS), browsers, and devices. Maintain and update existing e-learning courses based on feedback or content changes. Ensure accessibility (WCAG 2.1 compliance), SCORM/xAPI compatibility, and usability standards are met. Track and report learning metrics and user feedback to inform future improvements. Qualifications Required: Bachelor’s degree in Instructional Design, Educational Technology, Computer Science, or related field. 2+ years of experience in e-learning development or a related field. Proficiency with e-learning authoring tools (e.g., Articulate 360, Adobe Captivate, Camtasia). Familiarity with LMS platforms (e.g., Moodle, Canvas, Cornerstone, Docebo). Basic graphic design and multimedia editing skills. Strong attention to detail and ability to manage multiple projects and deadlines. Preferred: Knowledge of HTML5, CSS, or JavaScript. Experience with xAPI/Tin Can API and SCORM standards. Understanding of instructional design methodologies (e.g., ADDIE, SAM). Soft Skills: Excellent communication and collaboration skills. Problem-solving mindset with a passion for innovation in digital learning. Ability to work independently and in cross-functional teams.

Customer Support; Oversee All Representative Activities (including coaching & monitoring with support of QA team); Manage Escalations; Audit Process Compliance; Audit Contact Quality; Bookings; Enquiries (Ad Hoc); Tracking & Monitoring Solutions (Including Prevention); Relationship Management; Account Creation; Basic Process Onboarding; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Influencing & Persuasion Skills;Written & Verbal Communication Skills;Team Working Skills;Interpersonal Skills;Planning & Organizing Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We're looking for a Junior Finance Analyst - INTERN This role is Office Based Junior Finance Analyst – INTERN | 12 Months | EMEA & US EST Shifts | Pune Cornerstone OnDemand is looking for Junior Finance Analyst (Intern). The position will be part of Global Shared Services team in Pune. Finance Intern (Junior Analyst) will primarily be responsible to record the transactions for Finance process e.g. Accounts Payable, Accounts receivables, Record to report and supporting internal and external audit as per company policies In this role you will... Processes transactions or fills duties within Finance process Accounts Payable, Accounts Receivable, General Ledger/Record to Report accurately and timely, under the direct supervision of more senior resources. Attends training sessions and accepts feedback from more senior resources Support Continuous Improvement of the functions and suggest realistic ideas for efficiency gains Ensure all transaction processing is completed accurately and within SLA Proactively escalate issues to the Team Lead that require intervention/clarification Keep desktop documentation up to date and relevant Demonstrated commitment to valuing diversity, contributing to an inclusive working, and learning environment Consideration of privacy and security obligations You’ve Got What It Takes If You Have… A bachelor’s degree related to accounting/finance or related experience (CA/CWA Inter, US CMA) 0-2 years of experience in Finance domain (Accounts receivable, Accounts Payable, Record to report or other related accounting processes (e.g., General Ledger, Bank & Balance Sheet Reconciliations, Fixed Accounting) Good knowledge of general accounting and bookkeeping concepts and internal controls Proficient in MS office particularly Excel, Outlook & Word Proficient in English Strong knowledge of MS office especially Excel, PowerPoint & Outlook Must be comfortable working in a global company across multiple time zones Extra dose of awesome if you have… Experience in BPO industry would be an added advantage Required Education: Any one or more set of qualification from the below list – CA (Complete or Inter) , B) CMA India (Complete or Inter) , C) USCMA D) ACCA (Minimum of 8 Papers Qualified) D) CFA Level 1 E) CPA Level 1 Note: For Candidates Based in Pune In person Rounds would be required at our office in Kalyani Nagar (Cerebrum IT Park). Outstation candidates can be considered for a remote interview mode Note: This role comes with a Generous Stipend along with Shift Allowances & Cabs for Official Commute Our Culture Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you! What We Do Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages. Cornerstone takes special care to ensure the security and privacy of the data of its users. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

Position Summary... What you'll do... Job Summary Senior Analyst Learning & Development (Process Trainer) for Contact Center at Walmart, will play a pivotal role in onboarding and upskilling associates by delivering structured training programs aligned with Walmart’s service standards. Support the design, implementation, and evaluation of learning initiatives that drive employee performance and organizational growth. Facilitate learning sessions, evaluating training effectiveness, and ensuring seamless knowledge transfer across contact center operations. This role will leverage data-driven insights to enhance learning strategies, optimize training effectiveness, and support performance development programs across the organization. Key Responsibilities: New Hire Training Design, deliver, and continuously improve onboarding and new hire training programs to ensure a smooth transition and early productivity. Partner with HR and business units to align onboarding content with organizational culture, values, and role-specific requirements. Monitor feedback and performance metrics to enhance the onboarding experience. On-the-Job Training (OJT) Facilitation Coordinate and facilitate structured OJT programs in collaboration with functional leaders and subject matter experts. Develop/Adhere to OJT frameworks, checklists, and tracking mechanisms to ensure consistency and effectiveness. Monitor progress, gather feedback, and provide support to both trainers and trainees to ensure successful knowledge transfer. Learning Strategy & Design Collaborate with L&D leaders and business stakeholders to identify learning needs and align programs with strategic goals. Support the design and development of learning interventions, including e-learning, instructor-led training, blended learning, and microlearning. Training Record Maintenance & Performance Tracking Maintain accurate and up-to-date training records in the Learning Management System (LMS) or other tracking tools. Ensure compliance with internal policies and external audit requirements by managing documentation and certification records. Track and analyze training performance metrics such as completion rates, assessment scores, training attendance and post-training effectiveness. Generate reports and insights to support continuous improvement and demonstrate training impact. Data Analysis & Reporting Analyze learning data to assess training program effectiveness, learner engagement, and Return of Investment (ROI). Develop dashboards or reports to provide actionable insights to stakeholders. Program Management Evaluate program knowledge hygiene through monthly assessments and curate training programs to bridge knowledge gaps Coordinate end-to-end execution of learning programs, including scheduling, communication, logistics, and vendor management. Monitor program performance and recommend improvements based on feedback and data. Develop and share a monthly training planner with stakeholders, ensuring visibility and alignment on upcoming sessions and learning opportunities Change Management Support change initiatives by designing and delivering learning solutions that enable smooth transitions. Collaborate with cross-functional teams to assess training needs related to program/organizational change. Develop communication and training plans to drive adoption and minimize resistance. Technology & Tools Leverage Learning Management Systems (LMS) and other digital tools to manage and track learning activities. Explore and implement innovative learning technologies to enhance learner experience. Stakeholder Engagement Partner with HR, business leaders, and subject matter experts to ensure learning solutions meet business needs. Facilitate feedback loops to continuously improve learning offerings. Qualifications & Experience: Bachelor’s degree in any discipline** 6 – 10 years of experience in process training within a BPO/KPO/Contact Center environment (preferably international voice process) Prior exposure to Walmart systems or retail customer service is a plus Strong analytical skills with proficiency in Microsoft Office, Power BI, or similar tools. Experience with LMS platforms (e.g., Workday Learning, Cornerstone, SuccessFactors). Excellent communication, facilitation, and stakeholder engagement skills. Knowledge of adult learning principles, instructional design, and change management frameworks is a plus. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area . Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2255006

Responsible for analyzing requirements, collaborating on system design, developing efficient algorithms, ensuring scalability, integrating with external services, optimizing performance, adhering to best practices, collaborating with cross-functional teams, and documenting architecture to deliver high-quality software solutions. 1. Analyze and understand software requirements, translating them into technical specifications and design solutions. 2. Collaborate with architects to design software systems, considering factors such as scalability, maintainability, and performance. 3. Develop and optimize algorithms to solve complex problems efficiently and effectively. 4. Design software with scalability in mind, ensuring they can handle increasing loads and growing user bases. 5. Integrate software systems with external APIs, databases, and third-party services. 6. Optimize software performance through code profiling, performance testing, and algorithm optimization. 7. Adhere to software engineering best practices such as code reviews, unit testing, and continuous integration to ensure high-quality software development. 8. Collaborate with cross-functional teams including product managers, designers, and QA engineers to deliver high-quality software solutions. 9. Document software architecture, design decisions, and technical specifications, and effectively communicate them to stakeholders. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in software engineering based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We are looking for a skilled and solution-oriented Senior Salesforce Developer with 7–9 years of hands-on experience in designing, developing, and implementing Salesforce applications across various clouds. The ideal candidate should have deep knowledge of the Salesforce platform and be adept at custom development, configuration, and system integration. You will be responsible for delivering scalable solutions that align with business needs and collaborating closely with cross-functional teams across geographies. Key Responsibilities: 1. Solution Development Design, develop, and deploy robust Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools. Build custom applications and components using Salesforce development frameworks. Implement complex workflows, process builders, approval processes, and validation rules. 2. System Integration Integrate Salesforce with external systems using APIs (REST/SOAP), middleware, and third-party tools. Manage data migrations using tools like Data Loader and Informatica Cloud. Support and maintain integrations with ERP, marketing automation, and other enterprise systems. 3. Platform Configuration and Maintenance Configure and customize Sales Cloud, Service Cloud, and Experience Cloud applications. Implement security models including profiles, roles, permission sets, and sharing rules. Maintain and optimize performance of existing Salesforce implementations. 4. Collaboration and Leadership Work with business analysts, architects, and product owners to translate requirements into technical solutions. Participate in code reviews, sprint planning, and technical design sessions. Mentor junior developers and ensure development best practices are followed. 5. DevOps and Continuous Improvement Participate in CI/CD processes using tools like Git and Copado. Proactively stay updated on Salesforce releases and industry best practices. Recommend enhancements and automation opportunities to improve platform usability and performance. Required Skills and Experience: Technical Skills: Strong hands-on experience with Apex , Lightning Web Components (LWC) , Visualforce , SOQL/SOSL . Proficient in working with Sales Cloud , Service Cloud , and Experience Cloud . Good understanding of Salesforce data architecture and security model. Experience with integrations using REST/SOAP APIs , middleware , and ETL tools . Working knowledge of DevOps tools like Git, Copado , Jenkins, etc. Certifications (Preferred): Salesforce Platform Developer I & II Salesforce App Builder Integration Architecture Designer (added advantage) Soft Skills: Strong problem-solving and debugging skills. Excellent verbal and written communication skills. Ability to work independently and collaboratively with globally distributed teams. Adaptability to fast-paced Agile delivery environments. Education: Bachelor’s or Master’s degree in Computer Science, IT, or a related field. Preferred Qualifications: Experience in Agile (Scrum or SAFe) environments. Exposure to Marketing Cloud, CPQ, Einstein Analytics, or Field Service Lightning is a plus. Work Environment: Dynamic and collaborative environment working on enterprise-level Salesforce implementations. Work from office as per policy and collaborate with teams across EU, APAC, and US time zones. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline. Experience: Relevant work experience in application / software design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Ro le - Specialist Quality Analyst. Experience- 2-3 Years. Location- Hyderabad. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! Role and Responsibilities: Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved. Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework. Verifies that representatives are providing up-to-date information, following current processes, and communicating effectively with merchants. Ensure that the stipulated compliance guidelines are met and corrective measures are taken when there is a miss. Summarizes findings and recommendations and forwards them to team supervisor to use in performance discussion/assessments and/or promotional decisions. Provide coaching and guidance based on audit findings, and deliver weekly/ongoing performance feedback to associates as outlined by the business. Mentor/Transition newly hired representatives to ensure a smooth transition from the learning environment to the daily production environment. Provide formal product/process refresher training to facilitate ongoing learning. In cases of escalations by a merchant, the QA assists the representatives in preparing an RCA of the call, provides data points, or may even take the call on behalf of the representative. Maintains comprehensive working knowledge of policies, procedures, and benefits. Ability to create SOPs that are relevant to the program as per the requirement. Qualifications: 2-3 years of overall relevant experience. Undergraduate or Graduate Degree in any stream. Sales knowledge on social media platform. Campaign Management, Performance Review and Reporting Skills. Preferred Skills : Management Skills. Attention to Detail. Leadership Motivational Skills. Strong Communication Skills. Multitasking. Customer Service. Problem-Solving Skills. Creativity. Ability to Work Well Under Pressure. Performance Management. Ability to Foster Teamwork. Organization. Ability to Educate Others. Basic Computer Skills. What’s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If You're up for this position, hit the Apply Now Button!

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? In this role, the person will report to the Product Manager – Travel & Lifestyle Services, this role is an exciting opportunity for a PO/Analyst, the person will be working on data related products and to maintain quality of data for TLS in the Big Data Platform Cornerstone. Minimum Qualifications 5+ years’ experience in travel domain or minimum background in financial domain At least 5 years of experience in technology product management or data-related products. At least 5 years of experience in Software Architecture and Software Development. 3 years’ experience with SQL Experience with agile methodologies, i.e., rally, agile. An ability to solve complex problems and a highly analytical approach. Demonstrate the ability to learn and be curious to understand and master the travel domain. You are excited and passionate for the travel domain. Self-starter with the ability to think creatively and strategically Strong communication and stakeholder management skills Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment. Demonstrate the ability to maintain a positive attitude and sense of humor in the face of chaos and challenges Has a successful record of leading and coordinating business, delivery, and technology teams to define, prioritize, and deliver on a product roadmap Strong product management skills that will take full ownership from analysis through implementation. High degree of organization, individual initiative, and personal accountability. Platform Knowledge Experience working w/ Hadoop and Big Data Platform – Cornerstone, Google Cloud Platform (GCP) Proficient in Microsoft Suit, Power BI, Tableau, and SQL Education Bachelors in related fields (Computer Science, Information Technology, Engineer, Electronics) Preferred Qualifications Masters in related in fields (Computer Science, Information Technology, Engineer, Electronics) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Title IT Trainer Title Code Program UC S&L Program Reporting Asst. Manager Location Dundahera, Gurugram Mode Regular About us: Udayan, which translates to "Eternal Sunrise" in Sanskrit, is a beacon of hope and transformation. Established as a Public Charitable Trust in 1994, Udayan Care has dedicated three decades to uplifting underserved communities across 38 cities in 15 Indian states. To date, we have directly impacted over 1,11,000 lives—and countless more indirectly—through programs that empower vulnerable children, women, and youth. At the heart of our mission is the belief that family is the cornerstone of society. We provide mentorship, education, and aftercare for children without parental care while striving to reunite them with their families whenever possible. Our initiatives also focus on empowering girls, women, and youth through education, skill development, and financial independence, fostering stronger, self-reliant families. This journey of impact is made possible by the unwavering support of donors, volunteers, and partners who share our vision. Udayan Care has earned recognition for its transparency and credibility, including accreditations from Give India and Credibility Alliance, and is registered on Niti Aayog's Darpan platform. In 2014, the President of India honoured us with the National Award for Child Welfare. To learn more about our transformative work, visit www.udayancare.org . Together, let's continue to create a brighter, more inclusive future for all. About Program: Launched in 2004, Udayan Care’s skilling & livelihood program transforms underserved youth into skilled professionals, enhancing their livelihood opportunities and enabling them to support their families. In collaboration with prestigious partners like NSDC, Tally Education, and Microsoft, the program offers training in cutting-edge fields such as IT-ITes, BFSI, Telecom, and digital literacy. Courses include Graphic Designing, Data Entry, Tally Prime Accounting, Retail Sales, Broadband Technician Training, Mobile Repairing, Customer Care, and Community Technology Skills. With 25 centres across 5 states, the initiative has empowered over 32,000 students, fostering self-reliance and dignity. Its dedicated placement cell has successfully employed 8000+ youth in leading companies, proving that access to skills can unlock boundless potential and pave the way for a brighter, more inclusive future. Our Skill Development Centers are dedicated to empowering underprivileged women by equipping them with valuable skills such as stitching, tailoring, beauty therapy, paper craft, enamel work, block printing, and graphic design. These skills unlock their creative potential and enable them to generate income and achieve financial independence. The products created by these talented women, marketed under the brand name Sukriti —a Hindi word meaning "beautiful creations"—are meticulously handcrafted using natural fabrics, reflecting the artistry and dedication of the local community. Since their inception, these centres have transformed the lives of over 2,000 women, proving that skill development is a powerful tool for social and economic empowerment. Through Sukriti, we celebrate creativity, resilience, and the spirit of self-reliance. Role Overview: The role of IT Trainer is critical to the success of Udayan Care’s initiatives. This is an opportunity for a highly motivated individual to play an important role in skilling with enormous potential impact. The role also involves proactively engaging with local communities and institutions, customizing training methodologies to suit varied learner profiles, and contributing to student placement support and industry linkage initiatives Key Responsibilities: · Design, structure, and deliver the prescribed curriculum in coordination with the centre coordinator, ensuring alignment with program objectives. · Create and disseminate comprehensive educational resources such as notes, assessments, and practical activities to enhance students’ foundational and advanced computer literacy. · Conduct regular classroom sessions with following stipulated training session aimed at equipping students with market-relevant technical skills essential for employment opportunities. · Supervise and evaluate student assessments, quizzes, and examinations, and prepare periodic academic performance reports for distribution. · Promote program offerings within target communities through strategic outreach and mobilization activities to maximize center enrollments. · Organize and execute a diverse range of educational, co-curricular, and social initiatives including workshops, community service projects, and annual events to enrich the student experience. · Compile and submit detailed weekly training progress reports to the centre coordinator & T&A team. What we’re looking for? · 1-2 years of work experience in the relevant field. (Trainer, MIS Exe, Data Compiling etc.) · Graduate or postgraduate preferably in Computers (BCA/MCA) · Willing to travel. · Strong analytical and problem-solving skills · Proficient in computer software’s like MS Office Suite (Advanced Excel) with AI, My SQL, Google Tools-Sheets, Looker Studio etc. · Excellent written and verbal communications skills. · Zeal to work in the community. Why join us? 1. Impactful Mission: Udayan Care is committed to transforming the lives of disadvantaged children, women, and youth in India through education, housing, and mentorship programs. By joining, you contribute directly to creating long-term, tangible change in society 2. Holistic Approach : The organization stands out for its comprehensive and empathetic models for emotional, physical, and intellectual well-being, coupled with its focus on transparency and strategic best practices 3. Personal Growth: Employees and volunteers often highlight how working with Udayan Care is not just professionally enriching but also personally fulfilling. It offers opportunities for building lasting relationships with beneficiaries and growing spiritually through meaningful contributions 4. Wide Reach: Operating across 15 states in India, Udayan Care provides exposure to diverse communities and allows employees to make a difference at scale, addressing critical challenges faced by vulnerable groups 5. Recognition and Collaboration: Udayan Care has been featured on international platforms like MrBeast’s philanthropic channel, showcasing the organization's credibility and global impact . If you're passionate about creating social change and working in a dynamic, values-driven environment, Udayan Care offers a unique opportunity to blend purpose with career growth. Please complete the Google Form using the link- https://forms.gle/Ph9P2UHMCYBZerHh6 Child Protection and Safeguarding Policy: Any employee, consultant, contractor, supplier, vendor, or resource person, shall read, be aware and sign to comply strictly with the Child Protection Policy, the Safeguarding Policy, and all accompanying policies of Udayan Care. Udayan Care gives the highest priority to its commitment to creating awareness, ensuring prevention, reporting, and response to all disclosures of abuse, violence, neglect, or exploitation or its threat for all children, young people, and vulnerable adults that the organization is in contact with. Our CIRCA values, Code of Conduct and HR norms clearly regulate and ensure the implementation of the highest standards towards zero tolerance of any safeguarding concerns. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Python : 1 year (Preferred) Work Location: In person

Customer Support; Oversee All Representative Activities (including coaching & monitoring with support of QA team); Manage Escalations; Audit Process Compliance; Audit Contact Quality; Bookings; Enquiries (Ad Hoc); Tracking & Monitoring Solutions (Including Prevention); Relationship Management; Account Creation; Basic Process Onboarding; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Influencing & Persuasion Skills;Written & Verbal Communication Skills;Team Working Skills;Interpersonal Skills;Planning & Organizing Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.