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8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About The Job We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions that will accelerate Manufacturing & Supply performance and help bring drugs and vaccines to patients faster, to improve health and save lives. What You Will Be Doing As part of the Digital M&S Foundations organization, the data modeler designs, implements, and documents data architecture and data modeling solutions, which include the use of relational and dimensional databases. These solutions support Manufacturing and Supply Data and Analytical products and other business interests. The Successful Candidate Will Be responsible for the development of the conceptual, logical, and physical data models in line with the architecture and platforms strategy Oversee and govern the expansion of existing data architecture and the optimization of data query performance via best practices. The candidate must be able to work independently and collaboratively with the M&S teams. Main Responsibilities Design and implement business data models in line with data foundations strategy and standards Work with business and application/solution teams to understand requirements, build data flows, and develop conceptual/logical/physical data models Define and govern data modeling and design standards, tools, best practices, and related development for enterprise data models. Identify the architecture, infrastructure, and interfaces to data sources, tools supporting automated data loads, security concerns, and analytic models. Hands-on data modeling, design, configuration, and performance tuning Work proactively and independently to address project requirements and articulate issues/challenges to reduce project delivery risks. Skills Bachelor’s or master’s degree in computer/data engineer technical or related experience. 8+ years of hands-on relational, dimensional, and/or analytic experience, including 5+ years of hands-on experience with data from core manufacturing and supply chain systems such as SAP, Quality Management, LIMS, MES, Planning Experience hands-on programing in SQL Experience with data warehouse (Snowflake), data lake (AWS based), and enterprise big data platforms in a pharmaceutical company. Good knowledge of metadata management, data modeling, and related tools: Snowflake, Informatica, DBT Experience with Agile Good communication, and presentation skills Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. Pursue Progress . Discover Extraordinary . Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null

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12.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Responsibilities Oversee end-to-end payroll processing, ensuring salaries, bonuses, and deductions are accurately calculated and disbursed on time. Validate employee salary structures, deductions (PF, ESI, Professional Tax, TDS), and allowances in line with company policies. Providing Payroll inputs to the service provider, manage employee wise Gross Pay and Net Pay reconciliations, and review to ensure accuracy and compliance. Coordinate with HR team for employee onboarding, exits, and salary revisions for the payroll data. Address payroll discrepancies, ensuring timely resolution of salary-related concerns. Handling Employee salary taxation Ensure payroll compliance with Indian labor laws, including EPF, ESI, Gratuity, and Professional Tax. Salary accounting in ERP and reconciliations with GL Handling audits (Statutory, Tax and Internal) for the compensation data Stay updated with changes in tax regulations and labor laws, ensuring smooth implementation. Handle accurate calculation, deduction, and remittance of TDS, PF, ESI, LWF, and other statutory obligations. File periodic statutory returns (PF, ESI, TDS, etc.) with relevant government authorities. Liaise with auditors, tax consultants, and government bodies during audits or inspections. Manage payroll software, automation tools, and digital payroll systems to enhance efficiency. Maintain payroll records, ensuring data security and confidentiality. Streamline payroll processes, reduce errors, and improve operational efficiency through automation and best practices. Conduct regular payroll audits to identify and correct discrepancies. Manage employee benefits such as gratuity, leave encashment, medical reimbursements, and performance bonuses. Oversee salary structuring, ensuring tax-efficient pay components for employees. Coordinate with finance and HR teams for bonus payouts, incentive structures, and reimbursement claims. Assist in preparing payroll budgets and forecasts, analyzing salary expenses for financial planning. Generate payroll reports, including headcount costs, tax summaries, and compliance reports, for management review. Address employee queries regarding salary calculations, tax deductions, and benefits. Handle payroll grievances and resolve discrepancies in a timely manner. Conduct payroll-related training and awareness sessions for employees when necessary. Ensure payroll-related policies align with company and regulatory standards. Mitigate risks related to salary payments, fraud prevention, and payroll system security. Education / Qualifications B.com/M.com preferably with MBA (Finance) 12+ years of payroll experience, preferably in a finance function. Experience handling payroll in large organizations or multinational companies is advantageous. Strong knowledge of Indian payroll laws, tax regulations, and compliance requirements. Advanced knowledge in Excel and knowledge on Power BI is preferred Familiarity with Income Tax, PF, ESI, and labor laws. Strong analytical skills with experience in reporting and KPI tracking. Excellent communication and stakeholder management skills Working Knowledge on Microsoft Dynamics Business Central ERP (Navision) About Hexagon Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.4 billion EUR. About Hexagon’s R&d Center In India Hexagon’s R&D Center in India is the single largest R&D hub for the company globally. Over 2,100 talented engineers and developers create innovation from this center that powers Hexagon's products and solutions. It was established with Hexagon’s acquisition of Intergraph, the first IT MNC in Hyderabad and has now grown to deliver innovations and create solutions for all business lines of Hexagon including Asset Lifecycle Intelligence, Safety Infrastructure & Geospatial, Geosystems, Mining, Manufacturing Intelligence and Autonomous Solutions. It also hosts a few dedicated services teams for global implementation of Hexagon's products. Hexagon is undergoing a global reorganization, resulting in the formation of two separate entities: core Hexagon and NewCo (a placeholder for internal communication). This job opening is for the role at NewCo in India comprising of 1650 colleagues. With the proposed split, NewCo globally will have 5,000 employees with a 1+ B€ annual revenue. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence . Our mission: Empowering Transformative Energy Decisions. Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS ® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation. Our impact is global and is being recogni z ed across the industry : Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category 2022 USEA/USAID Corporate Volunteer of the Year 2022 Impact Award Winner for our impact on the energy industry and the current energy transition At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year . We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive. We don’t just celebrate the excellence of our product s but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success ’ , ‘One Global Team ’ , ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always a t the forefront of everything we do . About the Position This role provides frontline support for consultants and customers using the Adapt2 ISO product, managing tier 3 triage for shadow settlements and database-dependent processes. Responsibilities include troubleshooting complex stored procedures and SQL processes, analyzing system functionality, and resolving intricate energy market challenges. As a trusted advisor, this role fosters client relationships while collaborating with internal teams to deliver optimal solutions. Strong communication skills are essential to articulate technical concepts to diverse audiences, ensuring seamless service delivery and customer success. Provide software product's frontline technical support to customers and consultants using the Adapt2 ISO product, resolving tier 3 issues. Build and maintain strong client relationships, acting as a trusted advisor to help optimize their use of the enterprise solution. Collaborate with internal teams, including Software Development, Implementation/Delivery, and Product Management, to address customer needs and provide the best solutions. Analyze data and system performance in Azure SQL to identify recurring issues, recommend improvements, and contribute to long-term resolutions. Troubleshoot and optimize complex SQL stored procedures for different processes such as shadow settlements, allocations and transmission profit and loss. About the Position This role provides frontline support for consultants and customers using the Adapt2 ISO product, managing tier 3 triage for shadow settlements and database-dependent processes. Responsibilities include troubleshooting complex stored procedures and SQL processes, analyzing system functionality, and resolving intricate energy market challenges. As a trusted advisor, this role fosters client relationships while collaborating with internal teams to deliver optimal solutions. Strong communication skills are essential to articulate technical concepts to diverse audiences, ensuring seamless service delivery and customer success. Provide software product's frontline technical support to customers and consultants using the Adapt2 ISO product, resolving tier 3 issues Build and maintain strong client relationships, acting as a trusted advisor to help optimize their use of the enterprise solution Collaborate with internal teams, including Software Development, Implementation/Delivery, and Product Management, to address customer needs and provide the best solutions Analyze data and system performance in Azure SQL to identify recurring issues, recommend improvements, and contribute to long-term resolutions Troubleshoot and optimize complex SQL stored procedures for different processes such as shadow settlements, allocations and transmission profit and loss Candidate Requirements & Qualifications Microsoft SQL Professionals: Advanced Knowledge of SQL - 4+ years of expertise in Transact-SOL (T-SQL) and PL/SQL for efficient database management, complex query writing, debugging, and data analysis for technical customer support Technical Adaptability: Demonstrated experience in Python for data transformation, automation and analysis API & Testing: Experience in unit testing and testing RESTful APls, SOAP APls, integration using POSTMAN, Microsoft Flow, Swagger and other web services Good to have: MS Power Bl, Azure Cloud, Azure DevOps, Cl/CD pipeline for deploying microservices to Azure Kubernetes Service (AKS) Communication skills: Ability to follow written and oral instructions, create standardized documents, and communicate technical concepts to non-technical audiences Computer Science or Engineering background preferred Desired but not required Power Settlements Knowledge: Experience or understanding of power market settlements, transaction processing, and related financial systems Experience with C# for code debugging, data transformation, automation and analysis Microsoft Azure Ecosystem knowledge: Understanding of Azure cloud services, infrastructure, and how they integrate into enterprise software solutions Energy Power Market Knowledge: Familiarity with the dynamics and regulations of energy markets, particularly in the context of ISO and RTO operations Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective . We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About Sanofi We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions that will accelerate Manufacturing & Supply performance and help bring drugs and vaccines to patients faster, to improve health and save lives. Who You Are: You are a dynamic Data Engineer interested in challenging the status quo to design and develop globally scalable solutions that are needed by Sanofi’s advanced analytic, AI and ML initiatives for the betterment of our global patients and customers. You are a valued influencer and leader who has contributed to making key datasets available to data scientists, analysts, and consumers throughout the enterprise to meet vital business use needs. You have a keen eye for improvement opportunities while continuing to fully comply with all data quality, security, and governance standards. Our vision for digital, data analytics and AI Join us on our journey in enabling Sanofi’s Digital Transformation through becoming an AI first organization. This means: AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs and projects to create an agile, fulfilling and meaningful work environment. Leading Edge Tech Stack: Experience building products that will be deployed globally on a leading-edge tech stack. World Class Mentorship and Training: Working with renowned leaders and academics in machine learning to further develop your skillsets There are multiple vacancies across our Digital profiles and NA region. Further assessments will be completed to determine specific function and level of hired candidates. Job Highlights Propose and establish technical designs to meet business and technical requirements Develop and maintain data engineering solutions based on requirements and design specifications using appropriate tools and technologies Create data pipelines / ETL pipelines and optimize performance Test and validate developed solution to ensure it meets requirements Create design and development documentation based on standards for knowledge transfer, training, and maintenance Work with business and products teams to understand requirements, and translate them into technical needs Adhere to and promote to best practices and standards for code management, automated testing, and deployments Leverage existing or create new standard data pipelines within Sanofi to bring value through business use cases Develop automated tests for CI/CD pipelines Gather/organize large & complex data assets, and perform relevant analysis Conduct peer reviews for quality, consistency, and rigor for production level solution Actively contribute to Data Engineering community and define leading practices and frameworks Communicate results and findings in a clear, structured manner to stakeholders Remains up to date on the company’s standards, industry practices and emerging technologies Key Functional Requirements & Qualifications Experience working cross-functional teams to solve complex data architecture and engineering problems Demonstrated ability to learn new data and software engineering technologies in short amount of time Good understanding of agile/scrum development processes and concepts Able to work in a fast-paced, constantly evolving environment and manage multiple priorities Strong technical analysis and problem-solving skills related to data and technology solutions Excellent written, verbal, and interpersonal skills with ability to communicate ideas, concepts and solutions to peers and leaders Pragmatic and capable of solving complex issues, with technical intuition and attention to detail Service-oriented, flexible, and approachable team player Fluent in English (Other languages a plus) Key Technical Requirements & Qualifications Bachelor’s Degree or equivalent in Computer Science, Engineering, or relevant field 4 to 5+ years of experience in data engineering, integration, data warehousing, business intelligence, business analytics, or comparable role with relevant technologies and tools, such as Spark/Scala, Informatica/IICS/Dbt Understanding of data structures and algorithms Working knowledge of scripting languages (Python, Shell scripting) Experience in cloud-based data platforms (Snowflake is a plus) Experience with job scheduling and orchestration (Airflow is a plus) Good knowledge of SQL and relational databases technologies/concepts Experience working with data models and query tuning Nice To Haves Experience working in life sciences/pharmaceutical industry is a plus Familiarity with data ingestion through batch, near real-time, and streaming environments Familiarity with data warehouse concepts and architectures (data mesh a plus) Familiarity with Source Code Management Tools (GitHub a plus) Pursue Progress Discover Extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com! null

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5.0 years

0 Lacs

India

Remote

Nyne Info Tech (USA) is currently hiring Sr. Product Owner with experience in the Travel Industry (e.g., Expedia, Priceline, airlines, cruise, hotels, TripAdvisor, etc.) Or experience in the Financial Domain Location: Remote based out of India. Salary: Competitive ongoing project Candidate must be comfortable working during U.S. business hours and have flexibility in their schedule. They should be open to attending late evening calls (up to 9:30 PM IST, Monday to Thursday) as needed, and be committed to meeting project deadlines across multiple time zones. Job Description: Strong product management experience as it pertains to (but not limited to) – * Understanding product vision and supporting product manager in executing the roadmap * Supporting product manager in prioritizing backlog items * Bridging the gap between the business and technical aspects of software development * Assisting the development team in clarifying requirements and helping them to understand the business side. * Independently managing agile team and ceremonies, ensuring that developers understand each project's requirements, coordinate with them. * Communicating with stakeholders is important to ensure everyone is aligned on the features, functionality, timelines, and other details. * Documenting logical or data flow diagrams * Communicating project status and roadblocks with other members of the team * Aiding the product manager in determining and managing technical stories * Assisting in the creation of stories relating to debts involving technical nature Minimum Qualification * At least 5 years of experience in technology product management or data-related products. * At least 5 years of experience in Software Architecture and Software Development. * Minimum 3 years’ experience with SQL * Experience with agile methodologies and rally. * An ability to solve complex problems and a highly analytical approach. * Demonstrate the ability to learn and be curious to understand and master the travel domain. You are excited and passionate for the travel domain. * Self-starter with the ability to think creatively and strategically. * Can-do attitude * Strong communication and stakeholder management skills * Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment. Able to create PPT for presentations. * Demonstrate the ability to maintain a positive attitude and sense of humor in the face of chaos and challenges. * Has a successful record of leading and coordinating business, delivery, and technology teams to define, prioritize, and deliver on a product roadmap * Strong product management skills that will take full ownership from analysis through implementation. * High degree of organization, individual initiative, and personal accountability. * Good to have - experience in travel domain or minimum background in financial domain Platform Knowledge * Experience working SQL tool (i.e hive, yellowbrick,etc) and big data related products (i.e Cornerstone, Google Cloud Platform, etc) Education * Bachelors in related field (Computer Science, Information Technology, Engineer) Nice to have certifications such as CSPO (Certified Scrum Product Owner) or CSM (Certified Scrum Master) How to Apply: Interested candidates are invited to submit their resume detailing their relevant experience and why they are a good fit for this role. You can email at jobs@nyneinfo.com [mailto:jobs@nyneinfo.com]. I am available on WhatsApp Direct: 1(609) 254-9589 in EST Time zone. **We offer excellent Referral fees. Pass on this message to your friends/colleagues who might be interested.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do The Talent Acquisition Partner supports the Customer and Compliance organization by managing full cycle recruitment for both volume and niche roles. This role partners closely with hiring managers and stakeholders to understand hiring needs, promote best practices, and ensure a high-quality candidate experience. As a trusted advisor within the People and Culture team, the TA Partner helps drive hiring outcomes that align with Avalara's business goals. You will report to Senior Manager Location: Pune What Your Responsibilities Will Be You will manage full cycle recruiting to build strong, diverse talent pipelines for current and future hiring needs in the Customer and Compliance organization You will Partner with hiring managers and stakeholders to design and execute effective recruitment strategies that support business goals You will Lead the hiring process including resume reviews, screening calls, assessments, and interviews You will source candidates through various channels, including LinkedIn Recruiter and referrals, and ensure timely progression through the interview process You will Build and maintain relationships with past applicants and prospective talent for future opportunities Contribute to team and company-wide recruiting projects that improve hiring processes and candidate experience What You’ll Need To Be Successful 4 or more years of experience in full-cycle recruiting, including sourcing, screening, and closing candidates Bachelor's degree in any field Stakeholder management skills. Experience using iCIMS and LinkedIn Recruiter Background in recruiting for high-volume and niche roles Familiarity with hiring practices in global or multi-region environments Experience contributing to recruitment process improvements or organisational projects How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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2.0 - 6.0 years

5 - 9 Lacs

Pune

Work from Office

We're looking for a Product Support Specialist This role is Office Based, Pune Office Product Support Specialist The Product Support Specialist is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products Product Support Specialist works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset In this role you will? Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT) Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations Where necessary, time bound engagement of next level support with proper triage and case documentation Attain and maintain product certification on Cornerstone products in adherence with Cornerstones Product Certification Program achieving deep understanding and expertise over Cornerstone applications Active engagement with Knowledge base and forums utilizing help channels/resources Consistently deliver aligning with set goals and beyond Collaborate with team members from all around the world Consideration of privacy and security obligation You've Got What It Takes If You Have? Bachelors degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment) Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc Highly organized with understanding of processes, SLA's and tools used in product support ecosystem Superior written and verbal communication skills Customer centric mindset, with passion for helping customers and providing excellent customer service Positive Attitude with ability to thinking out of the box Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation Strong analytical and problem-solving skills Strong team player promoting and influencing positive team spirit towards inclusive success The role requires working in 24x7 environment (mostly US shifts) Our Culture Spark Greatness Shatter Boundaries Share Success Are you readyBecause here, right now is where the future of work is happening Where curious disruptors and change innovators like you are helping communities and customers enable everyone anywhere to learn, grow and advance To be better tomorrow than they are today Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We're looking for a QA Engineer This role is Office Based, Hyderabad Office Position Title: QA Engineer (Digital & Automation) We are seeking an experienced QA Engineer with a strong background in Azure AI services, Salesforce applications, and Microsoft technologies. The ideal candidate will have extensive experience in testing AI-driven solutions within enterprise IT environments, ensuring seamless integration and functionality across platforms. In this role, you will… Design and execute comprehensive test plans for AI models and applications developed using Microsoft Azure AI services, ensuring optimal performance and reliability. Conduct thorough testing of Salesforce applications, including Sales Cloud, Service Cloud, CPQ, CLM, Marketo, and ServiceNow, to ensure they meet business requirements and integrate seamlessly with other systems. Develop and execute test strategies for mobile applications to ensure compatibility, usability, and performance across various devices and operating systems. This includes both manual and automated testing approaches. Test third-party integrations with Microsoft Power Platform suite, ensuring seamless functionality. Develop and execute automated tests using tools such as Selenium and AccelQ. Use test management tools like ServiceNow, and TestRail to track and manage test cases and defects. Develop and maintain test automation using standard frameworks. Design and implement test strategies based on business requirements, in collaboration with Development, Product Management, and Customer Support teams. Identify, report, and work with development teams to resolve software issues, ensuring solutions are validated. Contribute to various testing activities, including functional, regression, automation, performance, and documentation testing. Provide regular feedback on project/product quality through meetings, reports, and stakeholder communication. Support software quality in production environments from a QA perspective. Act as a quality advocate throughout the development lifecycle to ensure high-quality deliverables. Lead major projects and provide training to junior and intermediate QA engineers. Drive quality initiatives and ensure adherence to industry and organizational QA standards. Continuously improve software and processes through creativity and knowledge sharing. Cross-Functional Collaboration: Collaborate effectively with digital product teams, ensuring that both Digital solutions meet functional and non-functional testing requirements. You’ve Got What It Takes If You Have… Experience: Minimum of 3+ years in QA, with a focus on Microsoft applications and automation testing. Microsoft Technologies: Extensive experience in testing Microsoft Azure and Microsoft Power platform applications and ensuring their seamless operation within enterprise environments. Familiarity with Microsoft Test Studio is preferable. Salesforce Expertise: Hands-on experience with Salesforce Sales Cloud, Service Cloud, CPQ, and other related Salesforce applications. Automation Tools: Proficiency in Selenium or similar automation tools (e.g., AccelQ, cloud-based tools, or low-code/no-code automation platforms). API Automation: Strong experience in automating API tests. CI/CD: Familiarity with CI/CD processes, particularly in Salesforce environments. Test Management: Experience using test management tools such as ServiceNow, TestRail, and other tools in collaboration with the digital team to ensure alignment and smooth execution. Defect Management: In-depth knowledge of ServiceNow, or similar defect management systems. Digital Testing Skills: Experience in testing digital applications such as websites, mobile apps, and other customer-facing digital solutions in collaboration with the digital team. Additional Skills Strong proficiency in QA methodologies and best practices. Excellent communication skills for collaborating with cross-functional teams, especially with the digital team. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're looking for a Finance Operation Analyst This role is Office Based, Pune Office Fill in Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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3.0 - 8.0 years

15 - 19 Lacs

Bengaluru

Work from Office

Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : SAP SuccessFactors Learning Good to have skills : Cornerstone Talent Management SuiteMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will be responsible for managing the overall delivery of a program or project to achieve desired business outcomes. Your typical day will involve defining project scope, monitoring the execution of deliverables, and communicating effectively across multiple stakeholders to manage expectations, address issues, and ensure successful outcomes. You will engage with team members and stakeholders to facilitate collaboration and drive project success, ensuring that all aspects of the project align with organizational goals and objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate regular project meetings to track progress and address challenges.- Develop and maintain comprehensive project documentation to ensure transparency and accountability. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Learning.- Good To Have Skills: Experience with Cornerstone Talent Management Suite.- Strong understanding of project management methodologies and best practices.- Ability to effectively communicate with diverse stakeholders at all levels.- Experience in risk management and mitigation strategies. Additional Information:- The candidate should have minimum 3 years of experience in SAP SuccessFactors Learning.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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0 years

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India

Remote

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE: Working closely with business (Product, Marketing, Legal/Privacy, Risk & Compliance) and technology (Data Engineering, Analytics Engineering, Software Developers) teams across the whole organisation to understand challenges and opportunities related to data Building awareness and manage communication to help Tide to sparkle as a data driven organisation Leading implementation of Data Governance Policy and Framework Defining data governance implementation roadmap (with a specific focus on critical data management, data quality and security) aligned to Tide’s OKRs and strategic initiatives e.g. expansion to other countries, new products, data mesh Facilitation of working groups, workshops and trainings aimed at delivery of various initiatives and educating Tideans about data governance best practices Capturing and facilitating resolution of data quality issues Defining data quality rules to allow automated measurement and reporting Contributing into creation of policies, standards and procedures Implementing Atlan as a strategic metadata tool (data glossary, data catalogue, lineage, classification). Working with the vendor to define and implement new features and resolve issues. Cooperating with Data Stewards to define data glossary, data classification and integrate data sources in order to enable value streams. This is to help data consumers to be more efficient in identifying and using data for their use cases. Acting as the de facto “product owner” for technical tools and product features that facilitate compliance with data regulations such as GDPR overseeing their implementation and maintenance. WHAT WE ARE LOOKING FOR: You are self starter able to work with minimal supervision and translate high level objectives into actionable tasks You are very good communicator and easily build rapport with senior stakeholders as well as data engineers You have passion to work with other people to define new and improve existing standards and processes You have to understand data governance concepts, know how to apply them to address firm’s challenges and have experience in practical implementation You are familiar with Data Catalogues and Data Quality/Observability tools, for example: Acceldata, Alation, Atlan, Elementary, Collibra, Informatica, Monte Carlo, Sifflet, Solidatus or similar You have previous experience in the financial services industry. You have a collaborative style and agile mindset You have familiarity with the technical implementation of data privacy laws, compliance, and risk management frameworks. You know basics of SQL to query databases (SELECT, JOIN, GROUP BY) and have experience in building visualisations using BI Tools such as Looker, Power BI, Tableau or similar WHAT YOU'LL GET IN RETURN: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do We are looking for Solution Consultant – APAC (Australia and India Support) who will step into a pivotal role on Avalara's high-impact Solution Consulting team, where you'll partner with our APAC Sales and Partner teams to showcase the power of our industry-leading tax technology. You'll lead engaging product demonstrations and navigate technical conversations, both within Avalara's suite and seamlessly integrated with top ERP and e-commerce platforms. As a trusted advisor, you'll help customers tackle complex indirect tax challenges spanning VAT, GST, and Sales & Use Tax by leveraging Avalara's cutting-edge solutions. This is more than a job; it's a unique opportunity to build global tax expertise and shape transformative customer experiences. you'll collaborate with our teams in Australia and India, playing a vital role in making improvements across the region while being part of a collaborative, culture at the forefront of tax automation innovation. What Your Responsibilities Will Be you'll partner with our APAC Sales and Partner teams to drive presales excellence across Avalara's tax technology suite. you'll lead product and ERP demonstrations, scope tailored solutions, and guide technical discussions that directly address the needs of prospects and customers. Your role will be pivotal in translating complex tax requirements into simple, effective solutions. you'll engage directly with clients to uncover their unique tax challenges and design strategies that deliver real impact. Collaborate with internal teams to ensure smooth onboarding and delivery, helping customers achieve success from day one. You'll also bring valuable market insight and expertise to shape Avalara's APAC strategy and product innovation. you'll report to EMEA Director Solution Consultant. What You’ll Need To Be Successful 5+ years experience in presales consulting, solution consulting, or SaaS/professional services ( in Tax Technology). Experience with indirect tax including VAT, GST, Sales & Use Tax, and cross-border compliance. Familiarity with ERP systems (e.g., SAP, Oracle, Workday NetSuite, Microsoft D365) How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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18.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Looking for a challenging role? If you really want to make a difference – make it with us. At Siemens Energy India Limited (SEIL), we're addressing the world’s most urgent energy challenges. As a leader in engineering innovation, we’re improving lives, driving progress, and protecting the climate—thanks to our people. Join us and help create a sustainable future that benefits society and supports human progress. Your new role – challenging and future-oriented At Siemens Energy India Limited (SEIL), the Environment, Health & Safety (EHS) function is a cornerstone of sustainable growth and embedded deeply within our core values. In this pivotal role, you will lead the EHS function for our Project Entity (PE) across India, overseeing large, complex infrastructure projects—including grid access, offshore energy, HVDC, and FACTS—ensuring our operations are safe, compliant, and future-ready. You will directly support the PE Head and Project Director. You’ll manage a diverse EHS team operating in India, multi-stakeholder environments (including consortia and JV settings), ensuring full legal and internal compliance, and fostering a culture of Zero Harm. As a visible leader and technical authority in EHS for the PE, your focus will include embedding high-performance culture, enabling operational excellence, enhancing workforce safety and wellbeing, and protecting the environment while ensuring strategic alignment with global Siemens Energy objectives. Key Responsibilities Lead, develop, and manage the EHS organization across India for Project Entity business, aligned with corporate strategy and global EHS programs. Ensure implementation and continual improvement of a certifiable EHS Management System in line with ISO 14001, ISO 45001, and internal requirements. Design, drive, and implement the regional EHS roadmap based on the global EHS framework. Provide strategic and technical leadership in all aspects of EHS, supporting senior stakeholders with expert advice on risk, compliance, and performance. Drive EHS excellence using a risk-based approach and foster proactive engagement across supply chain, JV partners, customers, and contractors. Ensure comprehensive audit, inspection, and assessment programs are implemented and followed through. Lead investigations for major incidents and ensure robust root cause analysis and learning integration. Champion sustainability, net-zero initiatives, and science-based environmental targets. Collaborate with Project Excellence Office and P&O to support human performance, wellbeing, and training needs. Ensure accurate and timely EHS reporting to authorities, regulators, and Siemens global EHS platforms. Serve on PE Country Crisis Management Teams and local health & wellbeing committees. Engage in industry groups and forums to maintain leadership in EHS thought and operational practice. What You Bring – Experience And Competence 15–18 years of professional EHS experience in the construction and energy infrastructure sectors with at least 5 years in a senior leadership capacity. Proven experience leading EHS teams, particularly in mega independent or JV/Consortia projects, and matrix organizations. Expertise in EHS legislation, safety by design, and risk-based approaches for large-scale and complex projects. Strong knowledge of ISO 14001, ISO 45001, and 9001; Lead Auditor certification highly desirable. Demonstrated capability to influence stakeholders, build sustainable partnerships, and drive cultural and behavioral safety improvements. Hands-on experience managing and improving management systems, compliance assurance, incident investigations, and EHS metrics (KPI development, leading and lagging indicators). Proven leadership in fostering continuous improvement, cultural maturity, and high performance in complex project settings. Experience with offshore/onshore construction, JV/Consortia execution models, and working with local statutory authorities. Driving license required with readiness to travel across India as required by project and business needs. What You Bring – qualification Basic qualifications: Graduate/Diploma in Engineering or Bachelor of Science in Physics/Chemistry/Math Professional qualifications (Indian Law): Degree/M Tech. EHS or Advanced Diploma in Industrial Safety (only country or state technical education boards certified advance or post graduate diploma from the approved institutes). Professional qualifications (International Law): Certified Safety Professional, NEBOSH Diploma or equivalent, Chartered Status are added preferences. Leadership at Siemens Energy India Limited (SEIL) You are expected to model Siemens Energy India Limited (SEIL)’s leadership culture: Be a curious learner: Stay ahead of industry trends, welcome feedback, and drive innovation. Create the future by balancing strategic foresight with business delivery and long term success of the company. Deliver as one by acting beyond your silo for the greater good of the organization. Grow our people by mentoring talent and building high-performing teams. Ignite change through role-modelling values and being a multiplier across the organization. Stand for safety and integrity, always intervening to uphold the highest standards. We’ve got quite a lot to offer. How about you? This role is based in Gurgaon, with regular travel across Indian project locations. You’ll be part of a global organization making real impact, building a safer, cleaner energy future. At Siemens Energy India Limited (SEIL), we value diversity and inclusion. We make employment decisions based on qualifications, merit, and business need. Let your imagination and curiosity shape tomorrow with us.

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, we’re reimagining energy for people and our planet. We have a bold ambition to be a Net Zero company by 2050 or sooner, and help the world get to Net Zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) center in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS center will drive ground breaking digital solutions and agile ways of working. Learning Services (LS) is part of People & Culture (PC&C), sitting within O&A reporting into the Regional Service Owner (RSO), who supported by the Global Experience Owner (GEO) and Global Solutions Owner (GSO) strive to provide a positive colleague experience. Working together with our global learning teams, Learning Services is responsible for learning implementation, the ‘silent’ end-to-end delivery of training internally and providing support and record maintenance for external training. Day to day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD). The Learning Enablement Analyst position is responsible for the end-to-end management of logistical and delivery activity in line with the Learning Value Chain (LVC); ensuring that all tasks associated with the smooth running with the set-up, planning, training session and record maintenance, are performed to a high standard and within the agreed timeframe. This role reports directly to the Learning Services Lead. Key Accountabilities and challenges: Responsible for the provisioning of the goods and services required in support of the rollout of training sessions. Identify and bring up risks and issues, providing potential solutions to mitigate. Scheduling Trainers and Faculty in support of training sessions; liaising with multiple individual faculty and faculty vendors to this end. Select and confirm appropriate training venues against a defined list of criteria. Exercise judgement when balancing advantageous ‘met requirements, including budget, when confirming choice. Timely ordering of training materials, arrangement of special training requirements, including among others the management of virtual or physical materials, the ordering of various IT services or catering and ensuring the availability of required tools (e.g. scrap cars, diesel oil etc.). Administer sessions, finishing the session related tasks outlined in workflow tool (Salesforce), ensure that training records on bp’s learning management system (Cornerstone) are updated accurately and within agreed timeframes. Responsible for recording the costs (estimated and actual) for all goods and services contracted against a session – following up for invoicing within agreed timescales. Responsible for maintaining the absolute accuracy of the information given on Salesforce and Cornerstone. Ensure session schedule changes are reflected accurately and promptly in Salesforce and communicated to our vendors, learners and faculty. Ensure clear and accurate communication with all learning agencies via Salesforce, within agreed timescales i.e., provide full customer service to learners, stakeholders, vendors, and colleagues through strong case management practices. Engage with the wider team, suggesting better ways of working, demonstrating a commitment to continuous improvement and aid in updating global documentation. Champion and support Learning Services and P&C Services + Solutions initiatives, knowing the latest with P&C communications. Support the preparations for the annual ISO 9000 accreditation by reviewing and updating the process of documentation and actively participating in the audit itself. Essential Education & Experience: Graduate degree or equivalent experience Understanding of the learning life cycle model Minimum of 3 years of experience in learning services or HR shared services LMS/ CSOD We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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0 years

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Pune, Maharashtra, India

Remote

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: We’re equipping our new FBT center with innovative minds who are excited to lead the transformation of processes with a digital first approach. Is thinking big – and delivering successful outcomes – in the space of digital solutions and customer experiences your forte? Is you adept at inspiring a team and improving its performance? Do you have a passion for encouraging a culture of curiosity, creativity and collaboration? Here’s where you will have every opportunity to challenge conventions and break new ground. Let’s hear from you. Learning Services (LS) is part of People & Culture (P&C), sitting within Service & Solutions working with the Regional Service Owner (RSO), who supported by the Global Experience Owner (GEO) and Global Solutions Owner (GSO) aim to provide a positive colleague experience. Working together with our global learning teams, Learning Services is responsible for learning implementation, the ‘silent’ end-to-end delivery of training internally and providing support and record maintenance for external training. Day-to-day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD). As part of the team, primary accountability is to build strong partnerships with the Learning Design Hub translating project requirements into learning solutions. These solutions include the implementation of content into the Learning Management System (Cornerstone) as well as projects which support leaning within bp. This role reports directly to the Design Integration Lead. Key Accountabilities and challenges: Learning Onboarding Adding new content to all bp learning systems and embedding into the global operating model/processes, making sure all key teams are up to speed and ready to operationalize the new content Analysis of existing content to ensure health and maturity of the existing learning catalogue Make sure that data integrity is maintained across all platforms and knowledge/information management are consistently applied in support of the team’s reporting requirements Confidential Truly understanding the business requirements and acting as a trusted advisor to deliver scalable solutions that drive the required outcomes Advise on standard methodologies for deployment of learning within bp and ensure that the quality of the ‘learner journey’ is protected through scalable and effective learning solutions Building and maintaining excellent working relationships with wider Learning Services teams to deliver a ‘One team’ approach to learning and ongoing quality of service Strategic Projects Support and drive P&C Services + Solutions initiatives, being in tune with P&C communications and by partnering and collaborating with our GSO (Global Solutions Organization) via various project work streams and networking channels. Lead and support continuous improvement projects using Agile frameworks Delivery assigned projects within set timeframes to the required quality and in line with agreed outcomes, communicating and mitigating risks throughout Qualifications, Competencies & Attitude: Undergraduate (bachelor) degree qualification, or equivalent experience Significant Learning process or Learning system implementation and maintenance experience include analytical thinking and high attention to detail. Digital fluency to work with technology teams to implement high-quality digital products and solutions. Customer focus – all decisions clearly aligned to customer/business and BP wide strategy. Customer management – Ability to engage with and influence key business customer partnering, basic consultancy skills and a ‘coach approach’ to build trust. Is continually enhancing skills in active listening, influencing and communication We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Job Description At bp, we’re reimagining energy for people and our planet. We have a bold ambition to be a Net Zero company by 2050 or sooner, and help the world get to Net Zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) center in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS center will drive ground breaking digital solutions and agile ways of working. Learning Services (LS) is part of People & Culture (PC&C), sitting within O&A reporting into the Regional Service Owner (RSO), who supported by the Global Experience Owner (GEO) and Global Solutions Owner (GSO) strive to provide a positive colleague experience. Working together with our global learning teams, Learning Services is responsible for learning implementation, the ‘silent’ end-to-end delivery of training internally and providing support and record maintenance for external training. Day to day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD). The Learning Enablement Analyst position is responsible for the end-to-end management of logistical and delivery activity in line with the Learning Value Chain (LVC); ensuring that all tasks associated with the smooth running with the set-up, planning, training session and record maintenance, are performed to a high standard and within the agreed timeframe. This role reports directly to the Learning Services Lead. Key Accountabilities and challenges: Responsible for the provisioning of the goods and services required in support of the rollout of training sessions. Identify and bring up risks and issues, providing potential solutions to mitigate. Scheduling Trainers and Faculty in support of training sessions; liaising with multiple individual faculty and faculty vendors to this end. Select and confirm appropriate training venues against a defined list of criteria. Exercise judgement when balancing advantageous ‘met requirements, including budget, when confirming choice. Timely ordering of training materials, arrangement of special training requirements, including among others the management of virtual or physical materials, the ordering of various IT services or catering and ensuring the availability of required tools (e.g. scrap cars, diesel oil etc.). Administer sessions, finishing the session related tasks outlined in workflow tool (Salesforce), ensure that training records on bp’s learning management system (Cornerstone) are updated accurately and within agreed timeframes. Responsible for recording the costs (estimated and actual) for all goods and services contracted against a session – following up for invoicing within agreed timescales. Responsible for maintaining the absolute accuracy of the information given on Salesforce and Cornerstone. Ensure session schedule changes are reflected accurately and promptly in Salesforce and communicated to our vendors, learners and faculty. Ensure clear and accurate communication with all learning agencies via Salesforce, within agreed timescales i.e., provide full customer service to learners, stakeholders, vendors, and colleagues through strong case management practices. Engage with the wider team, suggesting better ways of working, demonstrating a commitment to continuous improvement and aid in updating global documentation. Champion and support Learning Services and P&C Services + Solutions initiatives, knowing the latest with P&C communications. Support the preparations for the annual ISO 9000 accreditation by reviewing and updating the process of documentation and actively participating in the audit itself. Essential Education & Experience: Graduate degree or equivalent experience Understanding of the learning life cycle model Minimum of 3 years of experience in learning services or HR shared services LMS/ CSOD We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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10.0 - 12.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) What You Will Do Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities, ensuring that processes and procedures are completed promptly and consistently, and that team efforts align with company goals and regulatory requirements. Lead and coordinate daily operations across air, road, and ground linehaul functions, including cross-border and in-country transport scheduling, ensuring timely and efficient movement of goods. Oversee hub operations, dispatch (including heavy weight), feeder operations, and manifesting processes to maintain service quality and operational accuracy. Manage air operations planning, performance, and audits, ensuring compliance with internal standards and regulatory requirements. Supervise property, facilities, and administrative support functions to ensure smooth infrastructure and resource availability. Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability. Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience. Monitor and manage contract sourcing, vendor relationships, and GSP (Global Service Provider) performance for both domestic and international operations. Utilize reporting and analysis tools to track KPIs, identify trends, and implement quality and process improvement initiatives. Apply strong leadership, planning, and decision-making skills to manage teams, allocate resources, and meet departmental goals across multiple locations or regions. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Team building skills Problem Solving skills Planning & Organizing Skills Accuracy & Attention to Detail Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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5.0 - 9.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibility Manage and maintain the Learning Management System, ensuring data integrity and security. Develop and implement effective LMS strategies to enhance learning outcomes. Collaborate with stakeholders to design and deliver engaging training programs. Troubleshoot and resolve technical issues related to the LMS. Analyze system performance metrics to identify areas for improvement. Ensure compliance with organizational policies and procedures. Job Requirements Strong knowledge of Learning Management Systems and their applications. Excellent problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams. Strong analytical and communication skills. Experience with LMS development and implementation is an added advantage. Familiarity with industry trends and best practices in e-learning and training management.

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0 years

0 Lacs

India

Remote

We're looking for a Senior Architect This role is Remote, India Fill in Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

FXEMEISA_4- Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service. "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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0 years

0 Lacs

Hyderābād

On-site

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Security Solutions Architect you will spearhead the implementation of robust security-related projects. In this role, you will be instrumental in making sure our systems, data, and infrastructure are fortified against potential threats. Reporting to the lead security Architect your primary responsibility will be to design and strategize security projects aimed at bolstering the company's defense mechanisms. The Security Solutions Architect will serve as the cornerstone of our security efforts, collaborating closely with various teams, mostly within the Information Security department. Your proactive, detail-oriented approach and strong technical acumen will be invaluable as you work across teams to create solution designs which will enable smooth integration and execution of various security-related applications and initiatives. This role will primarily focus on projects originating from the Information Security department. Design solutions to implement the Group’s Information Security strategy. Provide input and guidance to the project manager for the end-to-end planning, resource requirements, execution, and monitoring of security-related projects, enabling the projects to be delivered on time, within scope, and on budget. Take a proactive approach to driving the success of security initiatives, contributing to the overall security posture of the organization. Work closely with various teams within the Information Security department to ensure alignment with security objectives. Gather functional requirements and design suitable security solutions aligned with business requirements. Ensure that all solution designs enable smooth integration and execution of security-related applications and initiatives. Qualifications Experience with designing and implementing security-related solutions, including on-premises, cloud-based, and containerization technologies, in a large-scale environment. Strong understanding of information security principles, practices, technologies, technical developments and directions. Familiarity with cloud security principles and technologies (e.g., AWS, Azure, GCP) is a plus, preferably with a high level of expertise in one or more of these platforms. Familiarity with containerization technologies and container security concepts. Solid understanding of security frameworks, risk management, regulatory and industry standards (e.g., ISO 27001, PCI-DSS, NIST, GDPR, MITRE ATT&CK). Expertise in solution architecture, with the ability to design comprehensive security solutions aligned with business needs and objectives. Experience in developing architecture diagrams, technical specifications, and implementation plans for security projects. Basic project management skills to effectively plan, coordinate, and execute security projects within defined timelines and budgets. Ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities and requirements. Excellent interpersonal communication skills, both verbal and written, to convey complex technical concepts to technical and non-technical stakeholders. Autonomous, self-organized, flexible, proactively taking initiative. Additional Information We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

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0 years

0 Lacs

Delhi, India

On-site

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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0 years

0 Lacs

Delhi, India

On-site

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - 11 What you will do? Strong background in quality assurance, process excellence, and performance improvement. Proficiency in audit controls, governance management, and risk mitigation strategies. Experience in customer experience quality assurance auditing and enhancing customer satisfaction with an eye for detail. Excellent reporting, tracking, and presentation skills to communicate effectively with stakeholders. Ability to work collaboratively in a team environment and drive change within the organization. You will be a great fit if you Drive quality assurance audits to ensure best in class interaction quality. Optimize processes and workflows to enhance operational efficiency and effectiveness. Analyse audit controls and governance frameworks to ensure compliance and risk mitigation. Identify areas for performance improvement and execute initiatives to drive results on FCR, CSAT & NPS. Support customer experience product management efforts to enhance satisfaction and loyalty. Develop comprehensive reports, track key performance indicators, and deliver impactful presentations on Quality Assurance. Collaborate with cross-functional teams to implement transformation projects successfully. What you can expect… Supportive Team Culture – Work with friendly, collaborative, and highly skilled professionals. Growth Opportunities – Clear career progression paths, mentorship, and access to training and development resources. Challenging Projects – Engage in meaningful work that makes a real impact, with the freedom to innovate and take ownership. Inclusive Environment – A culture that values diversity, equity, and inclusion, where every voice is heard and respected. Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - 11 What you will do? Strong background in quality assurance, process excellence, and performance improvement. Proficiency in audit controls, governance management, and risk mitigation strategies. Experience in customer experience quality assurance auditing and enhancing customer satisfaction with an eye for detail. Excellent reporting, tracking, and presentation skills to communicate effectively with stakeholders. Ability to work collaboratively in a team environment and drive change within the organization. You will be a great fit if you Drive quality assurance audits to ensure best in class interaction quality. Optimize processes and workflows to enhance operational efficiency and effectiveness. Analyse audit controls and governance frameworks to ensure compliance and risk mitigation. Identify areas for performance improvement and execute initiatives to drive results on FCR, CSAT & NPS. Support customer experience product management efforts to enhance satisfaction and loyalty. Develop comprehensive reports, track key performance indicators, and deliver impactful presentations on Quality Assurance. Collaborate with cross-functional teams to implement transformation projects successfully. What you can expect… Supportive Team Culture – Work with friendly, collaborative, and highly skilled professionals. Growth Opportunities – Clear career progression paths, mentorship, and access to training and development resources. Challenging Projects – Engage in meaningful work that makes a real impact, with the freedom to innovate and take ownership. Inclusive Environment – A culture that values diversity, equity, and inclusion, where every voice is heard and respected. Analytical Skills; Planning & Organizing Skills, Presentation Skills; Problem solving skills; Project Management Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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175.0 years

3 - 10 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. International Card Services (ICS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Control Management Risk Pillar Copy (Risk ID, Assessment, Testing and Reporting): The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS is looking for a Manager of Risk Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, ICS Risk ID, Assessment, Testing & Reporting will: Build and enhance of ICS Risk and Control Reporting COE capabilities including Dashboards facilitating key risk reporting including Risk Performance Rating, Operational Risk Reporting etc. Create self-serve tools / dashboards enabling leadership, users across the BU to extract data for various Operational and Compliance risk pillars / metrics driving consistency of data for various forums Obtain understanding of evolving Risk Reporting Programs and consistently deliver all key reporting packages to leadership, for ICS R&C programs that includes all major themes and insights from these programs Identify opportunities to enhance reporting processes through automation, work with extended ICS Risk and Control teams to implement automation solutions for data management and report generation. Create and enhance risk dashboards and key risk indicators (KRIs) for ongoing monitoring. Compile thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights to BU on current risk levels, emerging trends and root causes for key operational and compliance risk metrics. Pioneer Insights and Artificial Intelligence within the existing framework of ICS R&C Analytics that consumes all available Operational Risk Data to aid in decision makin Create and maintain the best practice coding environment to ensure future code scalability and reuse. Collaborate with stakeholders & cross functional teams to understand their reporting requirements and ensure delivery of customized reporting/MIS. Provide additional identification of risks throughout business processes and systems (along with business process owners) Drive effective quality checks and proactively identify any issues. Wherever applicable fix the same and as required partner with stakeholders to drive issue resolution. Accountable for technical/process documentation as required and in support of the project management methodology. Required Qualifications: 4+ Years experience in Operational Risk Management (e.g., within Controls Management, Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Strong project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferre d Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Experience in at least one of the following: Risk Reporting to leadership Providing identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Enhancing risk assessments and associated methodologies Reviewing independent control monitoring, including identification of control improvements Identifying areas of risk for intervention, including conducting independent quality assurance and process testing Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes Experience in financial services industry Experience on Big Data, Data Science will be a definite advantage ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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175.0 years

6 - 7 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. International Card Services (ICS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Control Management Risk Pillar Copy (Risk ID, Assessment, Testing and Reporting): The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS is looking for an Analyst of Risk Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, ICS Risk Reporting will Support in building and enhancing ICS Risk and Control Reporting COE capabilities including Dashboards facilitating key reporting – Risk Performance Rating, Operational Risk Reporting etc. Support in delivery of all key reporting packages to leadership, for ICS R&C programs that includes all major themes and insights from these programs Support compile key operational risk trends, activities, and events for senior leadership. Including thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights to BU on current risk levels, emerging trends and root causes Support pioneer Insights and Artificial Intelligence within the existing framework of ICS R&C Analytics that consumes all available Operational Risk Data to aid in decision making Support in identifying opportunities to enhance reporting processes through automation, work with extended ICS Risk and Control teams to implement automation solutions for data management and report generation. Collaborate with stakeholders & cross functional teams to understand their reporting requirements and ensure delivery of customized reporting/MIS. Provide additional identification of risks throughout business processes and systems (along with business process owners) Drive effective quality checks and proactively identify any issues. Wherever applicable fix the same and as required partner with stakeholders to drive issue resolution. Accountable for technical/process documentation as required and in support of the project management methodology. Minimum Qualification s: 1-2 Years experience in operational risk management (e.g., within Controls Management, Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively. Preferred Qualification s: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous A minimum of 2-3 years of hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Experience on Big Data, Data Science will be a definite advantage Experience in at least one of the following: o Supporting identification of operational risks throughout business processes and systems o Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met o Supporting independent control monitoring, including identification of control improvements o Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing o Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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