THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The manager is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Knowledge Management (KM) Lead is responsible for designing, implementing, and overseeing knowledge management strategies and processes within the organisation. This role ensures that knowledge is effectively captured, shared, and utilised to improve decision-making, innovation, and operational efficiency. The KM Lead will drive the development of knowledge-sharing frameworks, tools, and platforms, working closely with key stakeholders to foster a culture of continuous learning and collaboration. Key Responsibilities And Tasks Develop and implement a knowledge management strategy aligned with organisational goals, fostering a culture of knowledge sharing and collaboration Establish frameworks, processes, and policies for capturing, storing, and disseminating knowledge across the organisation Identify key knowledge gaps and work with stakeholders to address them through appropriate solutions Oversee the creation and maintenance of knowledge repositories, ensuring information is well-organised, easily accessible, and up-to-date Promote best practices for knowledge capture, including document management, knowledge databases, and collaborative tools Implement processes for documenting experiential knowledge through interviews, case studies, and other methods Encourage and facilitate knowledge sharing across teams, departments, and external partners Develop and manage knowledge-sharing platforms, such as intranets, wikis, and collaboration tools Organise and lead knowledge-sharing initiatives, workshops, and communities of practice Provide training to employees on knowledge management tools, processes, and best practices Foster a culture of continuous learning and collaboration through regular knowledge-sharing events and initiatives Act as a subject matter expert on knowledge management, offering guidance and support to teams and departments Measure the effectiveness of knowledge management initiatives through KPIs and user feedback Continuously improve KM processes, tools, and systems based on performance metrics and evolving organisational needs Stay current with emerging knowledge management trends and technologies, implementing innovations as needed Skills Required Relationship Management Information Content Publishing Data Management BEHAVIOURS & APPROACH Promotes a collaborative environment where knowledge sharing is encouraged and valued across all levels of the organisation Takes the initiative to identify opportunities for knowledge improvement and continuously aligns strategies with organisational goals Demonstrates a strong curiosity to learn, keeping up with the latest trends, technologies, and methodologies in knowledge management Focuses on the needs of internal customers, ensuring that knowledge management solutions add value and improve business outcomes Able to adapt to changing organisational needs and technological advancements, continuously refining KM strategies and practices Strong communication, presentation and interpersonal skills, with the ability to engage effectively with senior management. Strict, Rigorous, Meticulous, detailed oriented with the ability to convince effectively Experience with and sensitivity to different cultures Work Experience Minimum of 5 years’ experience in ITSM related position(s) including Knowledge Management activities Good technology awareness ITIL lifecycle foundational awareness v3 / v4 Experience of a multi-skilled function operating globally Experience of ServiceNow modules and processes IT Infrastructure & Operations background would be advantageous EDUCATION QUALIFICATION Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 foundation certification Experience with ServiceNow modules English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Global Process Lead(GPL), Service Catalogue and Service Level Management Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The GPL is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role GPL Service Catalogue and Service Level Management will be responsible for core ITIL practice and strategic direction. GPL will work across all the functional areas within the IT and business to ensure processes within scope are defined, implemented, adhered to and aligned with business needs. KEY RESPONSIBILITES & TASKS Create and design from scratch Service Catalogue Management and Service Level Management processes, communicate and enforce effectively across IT, track performance, report on process quality and drive continuous improvement. Provide process guidance and trainings – both internal and external – and enforce process compliance. Drive process standardization, enforcing ITIL best practices. Establish process KPIs, produce and provide regular reports to management and various IT delivery units Requirements engineering for the practices in scope for ITSM enablement platform and collaborate closely with technical team for their, refinement, planning, validation (testing) & production rollout Work closely with the technical teams as well as interfaces on topics such as service reviews and Process KPIs. Responsible for the further development and optimization of established Service Catalogue and Service Level management practices, help with the automation and digitalization of services and promote the development of innovative ITSM enablement technology strategies Iteratively improve technical and organizational processes and cross-collaboration. Actively contribute to ITSM projects at an operational and strategic level and drive continuous process improvement in the area of Serve Catalogue and Service Level Management BEHAVIOURS & APPROACH Ability to speak to “non-IT” stakeholders in terms they will understand Strong team player Actively seek exchange with other experts, thereby sharing and expanding knowledge at the same time. Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Management level person with good ability to negotiate Experience with and sensitivity to different cultures Ability to act under pressure and to manage efficiently crisis situations Good in leadership, developing team members by inspiring, encouraging and providing constructive criticism to help improve performance Structured in way of working as well as solution-oriented and proactive. Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense Ability to shape change positively and constructively (“be a change leader”) Work Experience Minimum 9 –12 years' higher education in IT Minimum 3 – 5 years’ experience in a similar position Good understanding of modern IT infrastructure and application architecture ITIL certification (Foundation is a must, advanced levels are considered an advantage) Experience in applying ITIL practices in DevSecOps environment or have been part of Agile / DevSecOps transformation Experience with IT Service Management Platforms (Jira and/or ServiceNow preferred) Strong analytical skills and communicate convincingly and confidently with both technical and business stakeholders, including ability to successfully pass on a message to large audiences IT Vendor management experience in a multi-vendor IT delivery environment is a plus. Fluent English language skills, German is an advantage Education & Qualifications Bachelor's or Master's degree in a relevant field (e.g. Business Administration, Operations Management or related). ITIL 3 or 4 foundation certification specifically relating to Change & Release Management Excellent communication, problem-solving, and stakeholder management skills. English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The GPL is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Global Process Lead (GPL) for Request Fulfilment is responsible for the design, implementation, governance, and continuous improvement of the Request Fulfilment process. This role ensures that all user and business requests are managed efficiently, effectively, and in alignment with agreed Service Level Agreements (SLAs) and business objectives. The Process Owner collaborates with service delivery teams, stakeholders, and suppliers to streamline request handling, improve user experience, and maintain compliance with ITIL best practices. This role ensures the delivery of seamless, efficient, and customer-centric request fulfilment services aligned with business objectives and industry best practices Takes ownership and accountability for specific global business processes and drives these with the highest quality. Key Responsibilities And Tasks Define and maintain the Request Fulfilment process in alignment with ITIL best practices and organisational goals Ensure the process integrates seamlessly with other ITIL processes, including Incident, Change, and Asset Management Develop and maintain a process framework, including policies, workflows, and documentation Monitor adherence to the Request Fulfilment process, ensuring compliance with SLAs, policies, and regulatory requirements Define and implement metrics, key performance indicators (KPIs), and reporting mechanisms to track process performance Conduct regular audits and reviews of the process to ensure it remains fit for purpose and aligned with business needs Oversee the end-to-end management of service requests, ensuring they are fulfilled within agreed timelines Ensure that request templates, workflows, and Service Request Catalogue items are accurate, up-to-date, and user-friendly Collaborate with service owners and technical teams to resolve bottlenecks and ensure timely request completion Identify opportunities to enhance the efficiency, effectiveness, and automation of the Request Fulfilment process Gather feedback from users and stakeholders to refine and improve the request management experience Leverage tools and technologies, such as ITSM platforms, to optimise process performance Act as the primary point of contact for Request Fulfilment-related queries and escalations Provide regular updates and insights on process performance to stakeholders, highlighting achievements, risks, and improvement plans Work closely with service owners, support teams, and suppliers to ensure alignment with business requirements Develop and deliver training materials and sessions for staff involved in Request Fulfilment activities Promote awareness of the Request Fulfilment process across the organisation, ensuring users understand how to make requests effectively BEHAVIOURS & APPORACH Prioritises user satisfaction and ensures that service requests are fulfilled promptly and accurately Takes ownership of the Request Fulfilment process, driving continuous improvement and delivering measurable results Builds strong relationships with stakeholders, fostering alignment and teamwork across departments Pays close attention to the specifics of process design, documentation, and governance Adjusts to changing business priorities and incorporates new requirements into the process Seeks out and implements new technologies and practices to enhance the request fulfilment experience Strong understanding of the Request Fulfilment process and its integration within the broader IT Service Management (ITSM) framework, including ITIL best practices Expertise in managing service request lifecycles, ensuring requests are fulfilled in accordance with SLAs and customer expectations Experience in managing and maintaining a Service Request Catalogue, ensuring that all service requests are accurately represented and easily accessible to end users Familiarity with service request catalogue creation, optimisation, and governance to ensure the right requests are available for users and fulfilment teams Ability to analyse service request workflows, identify bottlenecks, and implement improvements to increase efficiency and effectiveness Experience with process optimisation techniques and driving change initiatives Proficiency with Service Management platforms (e.g., ServiceNow) for managing requests, tracking SLAs, and reporting Understanding of automation tools to improve the speed and accuracy of service request fulfilment Strong skills in analysing request fulfilment data, generating reports, and identifying trends to improve the service request process Ability to use key performance indicators (KPIs) and metrics to manage and improve team performance and process outcomes Strong customer-centric mindset with the ability to manage customer expectations, resolve issues promptly, and deliver a high level of satisfaction Excellent communication skills to interact effectively with both technical and non-technical stakeholders Work Experience Extensive experience in process management, process improvement, or business process reengineering (minimum 12 years). Minimum of 5 years’ experience in ITSM related position(s) including Request Fulfilment activities Good technology awareness ITIL lifecycle foundational awareness v3 / v4 Experience of a multi-skilled function operating globally Experience of ServiceNow modules and processes IT Infrastructure & Operations background would be advantageous Education & Qualifications Master's degree in a relevant field (e.g. Business Administration, Operations Management or related). ITIL 3 or 4 foundation certification Experience with ServiceNow modules English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Global Process Lead-Incident, Problem & Change Management Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The GPL is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Incident & Problem Management GPL has clear responsibility, accountability and authority for process design and process adherence. They will ensure that all parties across IT both internally and as needed and expected or contracted external 3rd parties / suppliers follow the defined process with the expected service quality. The GPL has overall responsibility for delivery objectives of the Incident & Problem Management processes throughout the Hapag-Lloyd organisation. Key Responsibilities And Tasks Define and maintain the Incident and Major Incident Management Process capability globally across the estate Define and manage the Problem Management process globally across the Production Services function, and ensure the consistent application of the process across the wider Hapag-Lloyd IT organization as well as with external Suppliers Ensure Policies, Processes and Procedures are periodically & systematically reviewed and updated appropriately and continually. Ensure communications about Incident Management & Problem Management Policies, Procedures and action are distributed appropriately. Ensure all Process stakeholders including I&O, Product Teams and Partners are aware of their responsibilities and follow the Incident and Major Incident Management process correctly Responsible for ensuring training materials are available and sufficient Align and integrate with associated processes and capabilities: Change, Event, Request Management, Configuration Management etc. Establish, review, update and communicate Process objectives and targets Ensure Critical Success Factors (CSF) and Key Performance Indicators (KPI) are reviewed periodically and updated where necessary Responsible for escalation to management in relation to all the Incident Management & problem Management Processes and interfaces with other ITSM Processes Leading, defining the process strategy and adoption roadmap Periodically reviewing the process strategy to ensure that it is still appropriate and change as required Communicating process information or changes as appropriate to ensure awareness to all stakeholders Addressing issues with the running of the process Own and manage the process roadmap Identifying improvement opportunities for inclusion in the CSI register Working with the CSI manager and process managers to review and prioritise improvements in the CSI register Ensure process KPIs are met globally. BEHAVIOURS & APPORACH Strong team player Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Management level person with good ability to negotiate Experience with and sensitivity to different cultures Ability to act under pressure and to manage efficiently crisis situations Good in leadership, developing team members by inspiring, encouraging and providing constructive criticism to help improve performance Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Process orientated Problem Solver Work Experience Extensive experience in process management, process improvement, or business process reengineering (minimum 12 years). Minimum 5 years of ITSM experience gained leading teams covering both Incident & Problem Management Extensive knowledge of Process Management & execution specifically related to Incident & Problem Management along with a good understanding of the Service Management eco-system ITIL v3 or ITIL 4 foundational certification (Minimum) ITIL v3 lifecycle or ITIL 4 Service Value System experience (Preferred) Skilled in holistic process mapping leveraging ServiceNow as a platform Proven capability in effective communication & presentation skills Track record of positive Team and Stakeholder Management Experience in Vendor Management, KPI’s and SLA’s Proven ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense Education & Qualifications Bachelor's or Master's degree in a relevant field (e.g. Business Administration, Operations Management or related). ITIL v3 or ITIL 4 foundational certification Excellent communication, problem-solving, and stakeholder management skills. English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leave HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description: American Express is on a journey to provide the world’s best customer experience every day. The GCS Product Analytics team plays a pivotal role within Global Commercial Services by developing cutting-edge data capabilities and leveraging advanced analytics to gain deep insights into client behavior. Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive sustainable, profitable growth. The Digital Measurement & Analytics team is a part of GCS Product Analytics team and delivers digital analytics and insights for the GCS suite of digital products & platforms. The team is responsible for innovating and transforming the process to measure and understand the customer behavior towards our digital tools. The analytical work will uncover insights that will drive GCS’ global digital strategy and optimize the customer experience. Through world class innovation and advanced analytics, the team will create segmentations, develop KPIs, models and strategic analytics to solve key business opportunities. This will be achieved through a close collaboration with the digital product teams, marketing, servicing and technologies. Purpose of the Role Deliver actionable insights for GCS Digital Experiences by democratizing digital data, measuring product performance, conducting customer behavior deep dives and go-to-market segmentations. The role requires exhibiting a high level of expertise in driving decisions backed by data insights, strategic and advanced analytics, and data techniques. They will drive improvements in generating data driven actionable strategies to enable business growth initiatives. How will you make an impact in this role? In this role, the incumbent will be part of Digital Measurement & Analytics team. They will apply advanced analytics to drive segmentations, develop KPIs, models and strategic analytics to solve key business opportunities. This will be achieved through a close collaboration with the digital product teams, marketing, servicing, technologies, and field teams. They will– design measurement framework, conduct behavioral deep dives using Amex closed loop data to uncover product improvement opportunities, enable experimentation (AB Testing), work with leadership to define product strategy and maintain product performance reports/dashboards. This role requires candidates with analytical bent of mind and exceptional quantitative, problem-solving, and business story-telling skills. Responsibilities: Specific job responsibilities may vary as per the team responsibilities, but will involve aspects of the below: Perform in-depth data analysis to deliver strategic priorities focused on the product roadmap for GCS Digital Experiences Define KPIs to measure the efficiency of digital channels/products and develop customer segmentation to drive “adoption and engagement” for AXP customers. Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data along with AXP closed loop data. Gain deep functional understanding of the GCS digital channels over time and ensure analytical insights are relevant and actionable. Flawless execution of the development, validation and implementation of statistical projects and automated reports. Evaluate impact on business of different strategies/initiatives and generate insights and recommendations to fuel business growth. Build partnerships with internal partners such as Product, Technologies, Field, Servicing and Marketing to plan and prioritize various initiatives. Empower self-serve by crafting automated dashboards and reports using Adobe analytics suite or Tableau. Continuously broaden and strengthen knowledge of advance analytical methods and tools to further evolve our analytical practices. Minimum Qualification 1 to 3 years of relevant analytics experience. Advanced degree in business administration, computer science, IT or Information management from premium institutes (preferred) Strong analytical, strategic thought leadership and problem-solving skills with ability to solve unstructured and complex business problems. Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items. Strong interpersonal, written, verbal communication, presentation, and storytelling skills enabling ability to interact effectively with business leaders and to present structured and compelling messages addressed to various levels within the organization. Results driven with strong project management skills, ability to work on multiple priorities and ensure track to exceed team goals. Passion for data science and machine learning: Proven track record of independently developing novel analytical solutions optimizing business processes or product constructs. Strong ability to drive results, self-starter. Experience in digital domain preferred. Technical Skills/Capabilities Data Data manipulation – large & complex data sets Segmentation Analytics Business Intelligence & Visualization Machine Learning & AI Statistics & Hypothesis Testing Basic understanding of Agile product development Knowledge of Platforms Big Data – Cornerstone, Hive, MapReduce Digital Tracking – Omniture/Adobe Analytics, Clickstream Visualization - Tableau Compliance Language We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Role & responsibilities: Write and optimize content for websites, landing pages, blogs, and product pages using current SEO best practices. Use tools like SEMrush, Ahrefs, or Surfer SEO to guide content strategies. Write conversion-oriented copy for Google Ads, Meta Ads, LinkedIn Ads, and other paid platforms. Ghostwrite articles, opinion pieces, and LinkedIn posts for leadership and subject matter experts. Preferred candidate profile: 36 years of proven experience in content writing within a digital marketing environment. Portfolio that demonstrates versatilityblogs, ads, web content, emails, videos, social, etc. Excellent command of grammar, storytelling, and persuasive writing techniques. Familiarity with SEO tools (SEMrush, Ahrefs), CMS platforms (WordPress, Webflow), and analytics tools (Google Analytics, Hotjar). Understanding of marketing funnels, customer personas, and digital campaign mechanics. Ability to write quickly, accurately, and creatively under tight deadlines. Strong cross-functional collaboration with design, SEO, product, CRM, and media buying teams.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: Global Services Group (GSG) brings together the company’s external and internal servicing functions, and includes the below world-class organizations: Global Servicing Network, which provides exceptional care to our external customers, and Global Business Services, which provides many of the vital internal services that make American Express run efficiently. SABE Sales and Business Enablement (SABE) is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Commercial and Merchant businesses have timely and accurate reporting, insights, and forward-looking actions to help drive business performance. Responsibilities: · The position will have responsibility to lead development & ongoing delivery of Performance Reporting & Insights. This role places a focus on ability to think strategically, to synthesize complex data & deliver relevant & insightful reporting to the Business users · Deliver comprehensive performance reporting and Insights to help the leadership team and individuals evaluate and drive business performance. · Partner with functional leaders, Strategic Business Partners and senior leaders to remove friction points, ensure data integrity for reporting and insights to fulfill business requirements and enable actions. · Understand complex operational systems and business intelligence tools, sales platforms for developing efficient, insightful products and offerings for customers · Devise process improvement tools and methodologies that will ensure detailed delivery exceeding customer expectations. · Evolve reporting to meet key business priorities, engage early on with customers, gain agreement for implementing proposed solutions. · Leverage standard processes internally and bring outside-in perspective to deliver best of breed reporting and insights Critical Factors to Success (Outcome Driven): Business Outcomes: · Strong analytical skills and an innovative approach to solving both practical and theoretical problems and a tremendous will to win · Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities · Ability to interpret insights to derive strong requirements and prioritization based on data. · Strong people relationship building, management and influencing skills · Exceptional verbal, written, and interpersonal communication skills · Engage with key customers to drive initiatives to enhance sales experience. · Automate and standardize reporting processes Leadership Outcomes: · Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. · Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings · Demonstrate learning agility, make decisions quickly and with the highest level of integrity · Lead with a digital approach and deliver the world’s best customer experiences every day Past Experience · 8-10 years relevant experience with excellent knowledge Reporting and Visualization tools · Preferred: Experience in Python and Hive & Tableau. Academic Background · Master’s degree in Economics/ Statistics / Operations research /Maths Skills/Capabilities Functional Understanding of merchant business process · Analytics & reporting domain experience Technical · Analytics & Insights · Python, SAS, R, SQL · Basic Statistical Knowledge: Hive/ML techniques · Advanced data manipulation & automation skills · Data visualization · Exposure to Big data environment & tool · Preferred: Data Analytics , Automation experience Platforms · Big Data Platforms: Cornerstone/Lumi · Visualization Platforms: Tableau · Advanced MS Office Suites (Word, Excel, Powerpoint, Access) · Amex Platform Knowledge: CS/ CODL Preferred : Dashboard Creation Behavioral Enterprise Leadership Behaviors · Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective · Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential · Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Description Requirements A Candidate should have atleast 5+ Years of Expirences. Expecrience in working with GCP or any public Cloud Experience in developing CI/CD pipelines Experience in IaC such as Terraform Experience in scripting lanugages such as bash or python experience in monitoring tools Experience working with containers like docker or kubernetes Job responsibilities What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

Description Workwave- Customer Support – SOW signing in progress Requirements Graduate in any Discipline 5 Years experience in WFM and technologies in WFM like AWS, Calabrio, Five9, Avaya Excellent knowledge in Excel, Powerpoint, Power BI etc Part of the a Global command Center Job responsibilities Forecasting: Forecast Yearly, Quarterly, Weekly and Daily support contact volumes and contact arrival patterns across all support channels and for all DX Solutions. Capacity Planning: Perform capacity modelling and provide yearly and quarterly staffing recommendations based on the Capacity Model. Scheduling: Coordinate design, maintenance, communication, and optimization of schedules to achieve agreed Service Levels with anticipated levels of workload and capacity available. Service Level Management: Ensure timely change management and efficient communication for intraday schedules to maximize Service Levels based on available capacity, workload and adherence observed in real-time. Systems Configurations and Data Management: Maintain, coordinate, communicate and ensure conformance of staffing information, Service Level information, Capacity Model, and technical configurations to agreed standards. Communications and Reporting: Monitor and communicate key metrics, exceptions, trends, and recommendations within expected timeliness and quality standards. Continual Service Improvement: Identify, communicate, and manage Continual Service Improvement opportunities based on detailed understanding of business needs, metrics, and historical data. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence . Our mission: Empowering Transformative Energy Decisions. Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS ® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation. Our impact is global and is being recogni z ed across the industry : Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category 2022 USEA/USAID Corporate Volunteer of the Year 2022 Impact Award Winner for our impact on the energy industry and the current energy transition At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year . We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive. We don’t just celebrate the excellence of our product s but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success ’ , ‘One Global Team ’ , ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always a t the forefront of everything we do . About the Role Energy Exemplar is the market leader in Energy Simulation Software. We exist so that our customers can make the most informed decisions at the most impactful times and want you to be part of that success. We are calling for analysts to work with our team that develops simulation ready datasets in Pune Key Accountabilities and Duties Accountabilities Development and maintenance of Global (North America/Europe/APAC regions) Power and Natural Gas Market models/dataset using PLEXOS/Aurora tools Asist in market research, model updates, result analysis, model benchmarking etc Visualize and analyse production cost market model results using Power BI, Excel Day to day duties Work in a team of energy data analysts Work on projects to deliver standalone dataset and portions of dataset using fundamental data along with PLEXOS and Aurora power market models Analyzing power markets, undertaking research, analyzing and manipulating data and processing data for input into power market models Benchmarking etc. end-to-end process of creation and upgrading of production cost models Maintaining large databases of energy related data. Data sources include data-providers, industry publications, regulatory agencies and web research. Running PLEXOS and/or Aurora and interpreting output model results and energy balances Comparing models and reviewing preliminary forecast output results for inconsistencies to ensure deliveries meet product specification Problem solving and interpretation of market models and ability to detect errors and omissions Troubleshoot market models and intermediate work products for errors, omissions, and improvements. Foundation Skills and : Experience with energy market modelling High level of numeracy, computer, and web literacy. Basic understanding of energy economics for power market fundamentals and economic concepts of power markets Knowledge of production cost modelling software’s like PLEXOS (preferred), Aurora or Pro-mod, or similar Good Knowledge of Power Plant/Natural Gas Economics, Power Systems, Gas supply chain, Operation research/Optimization techniques, statistics, and Energy (Power &/ Gas) Markets/Industry Knowledge and experience with transmission planning and nodal market modeling including generator mapping, assessing N-x contingencies, understanding and troubleshooting nodal model infeasibilities and other planning related power flow analysis Demonstrated ability to work autonomously and see projects/assignments through from start to finish. Self-starter, organized, persistent, goal driven, has a can-do attitude, takes challenges as opportunities to perform and add value Diligent, systematic, and pays attention to detail to ensure work accuracy and quality Punctual, Professional work and phone etiquette Experience: 0-2 years of experience with Energy Modeling and Power Market Analysis Knowledge of or experience working in several North American, European or Asian power markets Strong analytical and problem-solving skills with the ability to research and learn new techniques Experience in creating and analyzing energy data sets for power models Experience working at a market operator, project developer, or at a utility in planning or commercial operations would be an asset Knowledge of one or more energy economic modeling tools: PLEXOS, Aurora, PROMOD, PSO, Market Analytics and/or PROSYM Strong organizational skills, familiarity with Agile/Sprint Best Practices Expert skills using Excel, Power BI and similar tools Qualifications: Bachelor’s degree in Electric engineering (Transmission preferred), or Power System Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective . We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements. Show more Show less

🔹 About the Company: Wartin Labs Technologies is a dynamic and innovative tech company committed to pushing boundaries and creating impact solutions. As a newly growing business we work in a challenging environment where our aim is to utilize our potential to its maximum. At Wartin Labs, we are committed to delivering innovative digital solutions that create value for our clients. As a full stack Developer, you will have the opportunity to work on challenging projects, collaborate with talented professionals, and contribute to the growth of our company. We offer a competitive compensation package, opportunities for professional development, and a dynamic work environment that fosters creativity and innovation. If you are passionate about creating exceptional user experiences and are ready to take your career to the next level, we encourage you to apply for this position. Join our team and help us shape the future of digital experiences at Wartin Labs Technologies. 🔹 About the role: This is a full-time role for a Gen AI Developer at Wartin Labs. Wartin Labs is seeking a talented Developer with 1-3 years of hands-on experience. You’ll play a pivotal role in shaping our AI journey from the ground up. You’ll independently own the design, development, and deployment of AI solutions, collaborating closely with our supportive team and leveraging our MERN stack (React, React Native, Node.js, MongoDB). You will be an integral part of our dynamic development team, responsible for designing, developing, and maintaining scalable software solutions that enhance our product offerings. What we Offer? 🌟 Competitive salary and benefits package. 🌟Opportunities for professional growth and development. 🌟 A collaborative and innovative work environment. 🌟 Flexible working hours. 🌟 A chance to work on exciting projects with international clients. 🌟 5-days work week. Job-role: AI Model Design & Development Build and implement machine learning models and algorithms to solve real business problems and enhance our product’s intelligence. Design and develop multi-agent systems using frameworks like LangChain, AutoGen, or CrewAI to enable autonomous agents to collaborate and solve complex tasks. Develop Retrieval-Augmented Generation (RAG) systems by integrating vector databases (e.g., Pinecone, FAISS) and large language models (LLMs) to enhance information retrieval and generation capabilities. Voice Assistant Development Develop and deploy AI-powered voice assistants using platforms such as VAPI and Retell AI. Integrate Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Text-to-Speech (TTS) technologies to create seamless voice interactions. Design and implement conversational flows, ensuring natural and context-aware dialogues. Data Analysis & Preparation Analyze large datasets, preprocess data, and extract meaningful insights to inform AI development. Implement data pipelines for efficient data handling and processing. Integration with MERN Stack Seamlessly integrate AI solutions into our existing MERN-based applications for web and mobile. Ensure smooth communication between AI components and the MERN stack. Prototype & Test Rapidly prototype AI features, test their effectiveness, and iterate based on feedback and results. Conduct performance evaluations and optimize AI models for efficiency and scalability. Deploy & Maintain Models Deploy AI models to production, monitor their performance, and continuously optimize for scalability and efficiency. Implement version control and rollback mechanisms for AI models. Stay Updated Keep up with the latest advancements in AI/ML and suggest improvements to keep our solutions cutting-edge. Participate in AI communities and contribute to open-source projects. Collaborate & Communicate Work closely with founders, developers, and stakeholders to align AI initiatives with business goals and ensure smooth implementation. Document AI development processes and provide training to team members. Essential Skills & Qualifications Programming Languages: Proficiency in Python and JavaScript (Node.js). AI/ML Frameworks: Experience with LangChain, AutoGen, CrewAI, and other multi-agent system frameworks. RAG Systems: Knowledge of vector databases (e.g., Pinecone, FAISS) and LLMs for building RAG applications. Voice Technologies: Experience with VAPI, Retell AI, ASR, NLU, and TTS technologies. Data Handling: Proficiency in data preprocessing, feature engineering, and data pipeline development. MERN Stack: Experience integrating AI solutions with MERN-based applications. Version Control: Familiarity with Git for version control and collaboration. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Collaboration: Ability to work effectively in a team-oriented environment What Makes This role attractive: Ownership of AI Projects: You’ll be the architect and driver of all AI initiatives, with the freedom to innovate and make a real impact. Supportive, Growth-Oriented Culture: Join a startup that values open communication, learning, and empowerment-your ideas and growth matter here. Full-Stack Collaboration: Work towards integrating AI into modern, scalable applications. If you’re passionate about building robust, scalable AI solutions and want to be the cornerstone of AI innovation in a dynamic startup, we’d love to hear from you! 🔹Email- hr@wartinlabs.com 🔹Company Website- WartinLabs Technologies Instagram- Wartinlabslife To know more About Us- Clutch.co profile 🔹ADDRESS - 124, 1st Floor, Noida-62, Ithum Tower Block – B, Landmark- Noida Electronic City Metro Station 201309. Show more Show less

Description Requirements A Candidate should have atleast 5+ Years of Expirences. Expecrience in working with GCP or any public Cloud Experience in developing CI/CD pipelines Experience in IaC such as Terraform Experience in scripting lanugages such as bash or python experience in monitoring tools Experience working with containers like docker or kubernetes Job responsibilities What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

Responsibilities At Hexagon, we know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified Account Development Representative (ADR) to find and screen potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal ADR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The ADR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for boosting top-line revenue growth, customer acquisition levels, and profitability. Utilize Salesforce, cold calls, and email to generate new sales opportunities Identify the needs of prospects, and suggest appropriate products or services Proactively seek new business opportunities in the market Build long-term, trusting relationships with prospects to qualify leads as sales opportunities Set up meetings or calls between (prospective) customers and sales executives Collaborate with the sales team to develop strategies for reaching sales targets Use customer relationship management (CRM) software to manage leads and sales activities Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections to secure qualified meetings and expand Hexagon's presence. Stay up-to-date on market trends, competition, and industry developments Provide regular reports on sales activities and results to management. Education / Qualifications Experience in the engineering industry and engineering education/bachelor’s degree is preferred 4-6 years of experience in inside sales and/or sales, with a track record of exceeding lead targets Skills Required Proficiency with Salesforce or other CRM software Strong verbal and written communication skills Ability to build and maintain relationships with potential clients Proven, creative problem-solving approach and strong analytical skills Experience using ADR engagement platforms like Salesloft/Outreach and Demandbase Strong understanding of ADR and lead development best practices and procedures Proven ability to perform successfully and self-motivated Positive can-do attitude and tireless work ethic. Driven and self-sufficient. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT Asset Lifecycle Intelligence: Produces insights across the asset lifecycle to design, construct, and operate more profitable, safe, and sustainable industrial facilities. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Show more Show less

Job Title : Looker Data Engineer Job Type : Full-Time, Salaried Job Location : Hybrid: Noida, India Company Overview: At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. At myKaarma, exceptional customer interactions are the cornerstone of our success. Our platform is meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey, ensuring positive and memorable experiences. Role Description: We are building a modern data lake architecture centered around BigQuery and Looker, and we’re looking for a hands-on Looker Data Engineer/Architect to help us shape and scale our data platform. In this role, you’ll own the design and implementation of Looker Views, Explores, and Dashboards, working closely with data stakeholders to ensure accurate, efficient, and business-relevant insights. You’ll play a critical role in modelling our existing data architecture into LookML, and driving modelling and visualization best practices across the organization. This will also include reviewing our existing data lake models and identifying inefficiencies/areas of improvement. This role also offers the opportunity to integrate AI/ML in our data lake and provide intelligent insights and recommendations to our internal as well as external customers. Key Responsibilities: Design and develop LookML models, views, and explores based on our legacy data warehouse in MariaDB Create and maintain high-quality dashboards and visualizations in Looker that deliver actionable business insights Collaborate with engineers, product managers, and business stakeholders to gather requirements and translate them into scalable data models Guide other engineers and non-technical staff on how to build and maintain Looker dashboards and models. Ensure data accuracy, performance, and efficiency across our Looker and BigQuery resources Maintain strong ownership over the Looker platform, proactively improving structure, documentation, and data usability Monitor and troubleshoot data issues in Looker and BigQuery Required Skills and Qualifications : 5+ years of experience in data engineering and 2+ years of hands-on experience with Looker, including LookML modeling and dashboard development Strong experience with Google BigQuery, including writing and optimizing complex SQL queries, and managing BigQuery costs Experience with building and maintaining projects in Google Cloud Experience implementing row-level security, access controls, or data governance in Looker Proven ability to manage and own end-to-end Looker projects with minimal supervision Experience with source control systems, preferably git Excellent communication skills and a strong sense of ownership and accountability Comfortable working in a fast-paced, collaborative environment Nice to Have Skills & Qualifications Familiarity with batch processing, stream processing and real-time analytics Familiarity with MySQL queries and syntax Being able to understand and write java code We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness : Comprehensive medical, life, and disability benefits Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form . myKaarma participates in the E-Verify Program . Show more Show less

Description We are seeking a ground-breaking Performance Tester to join our Information Technology team in India. This is an innovative opportunity to contribute to powerful projects and ensure the flawless performance of our products. As a Performance Tester at GlobalLogic, you’ll be a key player in our mission to deliver world-class digital solutions.The ideal candidate will possess strong expertise in performance testing, with a particular focus on Azure cloud services. This role requires a deep understanding of performance testing methodologies, tools, as well as hands-on experience with Azure. Requirements 4+ years of performance testing and engineering exp Experience on product testing in Agile environment; should know the various stages of product release Experience with Azure services like Azure Monitor, Application Insights, and Azure DevOps. Experience in SQL Server, Oracle and any of the No SQL databases (Cosmos Db and Mongo Db) Experience on various test techniques and appropriate applicability/implementation Comfortable or having a fare scripting skills (Java or Python) Proficient knowledge of one or more load testing tools(jmeter(preferably), loadrunner, gatling, etc.) Proficiency with monitoring/analyzing overall system performance using grafana, kibana, and AppInsights Experience perf testing cloud(Azure) apps/platform, microservices, service bus, Eventhubs. Understanding of how the overall architecture design of an app/platform can impact performance (DB -> frontend UI, single vs dual leg, geo dispersed setup, etc.) Proven experience load testing microservices/components and APIs. Implementing performance tests into a CICD pipeline Good logical reasoning and problem-solving skills Experience on monitoring tools, co-relating and analyzing test results to logical conclusions Contribution to design and implementation of framework(s) Troubleshoot performance issues and work with cross-functional teams to resolve them. Job responsibilities – Conduct performance testing and engineering to ensure efficient product performance. – Participate in product testing within an Agile environment and understand the various stages of product release. – Apply Azure services such as Azure Monitor, Application Insights, and Azure DevOps to monitor and optimize performance. – Work with SQL Server, Oracle, and No SQL databases including Cosmos Db and Mongo Db. – Apply various test techniques and determine their appropriate applicability and implementation. – Develop and maintain scripting skills in Java or Python to automate performance tests. – Use load testing tools like JMeter (preferably), LoadRunner, and Gatling to conduct performance tests. – Monitor and analyze overall system performance using tools like Grafana, Kibana, and AppInsights. – Perform performance testing on cloud (Azure) applications, microservices, service bus, and Eventhubs. – Understand how overall architecture design impacts performance, including database, frontend UI, and geo-dispersed setups. – Conduct load testing of microservices, components, and APIs. – Implement performance tests into a CI/CD pipeline to ensure continuous quality and performance. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

Description Year of exp- 4 to 6 Years Location- Pune, Noida, Bangalore, Nagpur Requirements Proficient in JavaScript and TypeScript. Strong experience with Next.js, React.js, and Node.js. Familiarity with state management tools such as Redux, Zustand, or Context API. Experience with HTML, CSS, and modern pre-processors (e.g., SCSS, Tailwind CSS). Experience with version control systems (e.g., Git). Knowledge of CI/CD and deployment on platforms like Vercel, Netlify, or AWS. Understanding of SEO best practices and web performance optimization. Good communication and teamwork skills. Job responsibilities Develop and maintain applications using Next.js and React. Create server-side rendered (SSR) and static websites using Next.js capabilities (e.g., getServerSideProps, getStaticProps, getStaticPaths). Collaborate with UI/UX designers and backend developers to translate designs into interactive web interfaces. Optimize application performance and loading speed (e.g., code-splitting, lazy loading). Integrate RESTful APIs and/or GraphQL. Implement authentication and authorization using tools like JWT, OAuth, or NextAuth. Write clean, maintainable, and well-documented code. Participate in code reviews, testing, and deployment processes. Stay up to date with the latest Next.js features and best practices. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomo us Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The Assurance Department (Assurance), comprised of Internal Audit, Internal Controls, Compliance and Ethics, and Enterprise Risk Management, provides independent assurance to the Audit Committee and Management that significant strategic, financial, IT and operational risks are properly identified and managed to an acceptable level. Assurance performs operational/financial/IT audits, compliance, and other governance activities such as global Enterprise Risk Assessments and Compliance and Ethics services. The desired state is an effective, cost-beneficial control environment. We aspire to serve as trusted business advisors to management and proactively provide consulting and auditing services that add value to BMC. We operate in a team-oriented environment that provides meaningful and challenging assignments, recognizes and rewards excellence, and is committed to developing leaders for BMC. About The Position The position, based in Pune, and under the direction of the SVP- General Counsel and the VP-Assurance, is responsible for ensuring that the Company creates and maintains an effective compliance program through the design, implementation, maintenance, and assessment of policies, procedures, and training. Responsibilities You’ll be responsible for administration of the Compliance & Ethics HelpLine. Monitor the system for new cases and help with the assignment to the appropriate review team. Track investigative activities to ensure timely completion of reviews. Conduct periodic testing of the Ethics HelpLine and assess the performance of the service provider. Prepare information that is used in reporting to executive leadership and the Audit Committee of the Board of Directors. You’ll assist in the development, implementation and ongoing maintenance of corporate policies. Work with policy owners to ensure the periodic review and update of policies. Administer the Compliance & Ethics training program. Develop and manage compliance training materials. Create the annual training calendar and launch C&E training campaigns. Monitor and prepare reports on the completion status of training. Utilize automated and personal notification tools and reports to ensure employee completion. Prepare information that is used in reporting to executive leadership and the Audit Committee of the Board of Directors. You’ll administer the annual conflict of interest survey process. Assist in the evaluation of reported conflicts and propose solutions to mitigate potential risks. Reporting various metrics that are used in management reporting and in support of the Company’s Environmental, Social, and Governance activities. Monitor changes in laws and regulations and ensure that the Company remains in compliance with these requirements Should be willing to work in 12.30PM to 9.30PM IST Experience And Education An associate or bachelor’s degree is required and a minimum of two years of relevant work experience in developing and managing compliance training materials is required. Proficient with MS Office applications (Outlook, Word, Power Point, Excel) Knowledge and experience with Learning Management and Content Management Systems (Cornerstone) Other Desired Skills Include Experience with compliance applications such as Convercent by OneTrust and Learning Pool is a plus Certifications Certifications are considered a plus with preference given to the following: Certified Compliance & Ethics Professional (CCEP) Success Factors Knowledge, skills, and abilities that may affect performance include: An ethical approach with an ability to manage confidential and sensitive information appropriately Excellent listening, oral, and writing skills in English is required. Fluency in other languages is a plus Ability to manage and prioritize multiple projects. Ability to work both independently and collaboratively and to develop relationships with Legal and Assurance staff, as well as with key stakeholders and partners across the company Desire to stay current on new and changing laws and regulations that could impact the compliance program and advise the team on required changes Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. < Back to search results BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

Description Location-Gurgaon Requirements Required Qualifications: Experience: 15+ years in customer success, account management, or related roles, with a majority in the SaaS industry. Leadership: Proven experience leading a Customer Success Management (CSM) team for at least 4 years and driving high-performing results. Customer Focus: Strong ability to build and maintain relationships with enterprise-level customers. Communication: Excellent verbal and written communication skills, including the ability to present to executives and stakeholders. Tools: Hands-on experience with Salesforce and Gainsight for managing customer success operations and data insights. Analytical Skills: Ability to use data and analytics to drive customer success decisions and improve KPIs. Technical Acumen: Familiarity with SaaS solutions, APIs, and integrations. Education: Bachelor’s degree in Business, Technology, or related field; Job responsibilities Key Responsibilities: Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers (CSMs) to ensure consistent performance and growth. Set and track team goals, KPIs, and performance metrics. Foster a culture of accountability, collaboration, and continuous improvement. Customer Success Strategy Define and implement strategies to improve customer engagement, product adoption, and retention rates. Develop success plans for key accounts, outlining objectives, milestones, and measurable outcomes. Collaborate with cross-functional teams (Sales, Product, Support, etc.) to align on customer goals and deliver an exceptional customer experience. Customer Engagement & Advocacy Act as an executive sponsor for strategic accounts, ensuring satisfaction and alignment with customer goals. Oversee QBRs/EBRs to assess progress, gather feedback, and identify opportunities for growth. Identify and nurture customer advocacy opportunities, such as testimonials, case studies, and referrals. Process Optimization & Reporting Standardize and scale customer success processes, ensuring efficiency and consistency across the team. Analyze customer data to provide actionable insights, improve customer health scores, and identify risks. Deliver regular reports to leadership on customer health, churn risks, and renewal/upsell opportunities. Retention & Expansion Proactively identify churn risks and implement mitigation strategies. Drive upsell and cross-sell opportunities by aligning customer needs with product offerings. Partner with the sales team to manage renewals and contract negotiations. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

We're looking for a Lead Principal Software Engineer - India This role is Office Based We are looking for a Lead Principal Software Engineer for our Product engineering team (Hyderabad, India) We were cloud before cloud was cool! Now we are working on tomorrow’s problems. What sets us apart? We have been working in Cloud computing for 20+ years and now working on exciting projects in SaaS, Big Data and Predictive Analytics and moving to public cloud on AWS by re-architecting our application as we go. Our application is highly scalable boasts of handling high volume and high transactional system with over 75 Million users and 1000’s of transactions per second with availability of 99.99% uptime. We are a technology company that understands the importance of staying up-to-date and at the forefront of new and innovative technologies. Global Scale?! We have over 75 million users in 192 different countries! Who even knew there were 192 different countries? We make software that empowers people, and we think that is pretty cool! So much so, that we live it every day. Cornerstone offers monthly development days, along with countless training opportunities. Top it off with real career growth possibilities, and you have yourself a company for the long term! Check out our office. Need a code break? Go play TT, Carrom, Chess, etc. or even get a free massage every quarter! Or, grab some free food at our in-house pantry. Intrigued? Please read on… In this role, you will… Ability to architect a framework that is more readily available and demonstrate ease of use. When factoring new architecture make build v/s buy decision and consider cost aspects. Align the frameworks with Cornerstone’s Long-term vision of technology. Understand the end-use case when architecting and driving the framework. Deliver in smaller chunks and demonstrate it v/s waiting on a full-blown framework. Ensure the framework gets adopted. Take active feedback and enhance the framework. Showcase the framework in cornerstone architecture group and through RFCs (POCs). Mentor, Inspire, and encourage other engineers to adopt frameworks and best practices. Encourage developers to showcase RFCs Doing presentations from time-to-time to show case our technical depth as a Cornerstone Engineering group. Work closely with all teams including QA, DevOps, IT, Security, Product to get the Cornerstone Tech to new level. Value opinions from other team members and work closely with the members who understand product well (Product Architects/Experts). Blogging and Open Source Innovate Define APIs. Define Interfaces and let engineers do the implementation and ensure code quality standards are met. Participate in release planning, sprint planning, and technical design reviews; provide input as appropriate Partner with engineers, product managers, and other team members as appropriate and be the point person for technical matters. Develop and maintain thorough knowledge and understanding of products Drive key architectural decisions and design considerations Partner with other Architect’s and Manager to come up with setting Technical guidelines and participate in code reviews to mentor other engineers on best practices. Partner with Product to do early technical feasibility, rapid prototyping with a POC and ability to build strong use case for greater adoption. Partner with other Architects to build necessary frameworks to improve productivity of the engineers by driving automation. AI-Driven Software Architecture: Design, develop, and implement scalable, maintainable, and high-performance AI-powered software systems. Integrate AI models and algorithms into software applications to deliver intelligent solutions. You’ve Got What It Takes If You Have… Bachelor’s or master’s degree in Computer Science or related field. 10+ years of experience, with at least 4 years as an Architect and active hands-on development experience in object-oriented languages. Strong in OOP and SOLID principles along with industry standard design patterns and practices. Experience architecting and developing Microservices, RESTful services, or other SOA development experience (preferably AWS) Highly efficient data persistent design techniques. Strong understanding of data retrieval performance (queries, caching). Able to optimize designs/queries for scale. Proficient experience with relational databases such as Microsoft SQL Server/Postgres. Exposure to other non-relational DBs like MongoDB is a plus! Good understanding on how to deal with concurrency and parallel work streams. Should have work experience in Agile SCRUM. Should be very good at analyzing and Debugging/Troubleshooting functional andtechnical issues. Should have good insight on Performance/Optimization techniques. Good understanding on secure development practices and proactively codes to avoid security issues. Able to resolve all findings. Excellent analytical, quantitative and problem-solving abilities Experience in working on projects public cloud providers like Amazon Web Services, Azure, Google Cloud, etc. Conversant in algorithms, software design patterns, and their best usage on. Self-motivated, requiring minimal oversight. Good team player with the ability to handle multiple concurrent priorities in a fast-paced environment. Strong interpersonal, written, and oral communication skills. Passion for continuous process and technology improvement AWS Architect Certification preferable. #LI-OnSite Our Culture: Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you! What We Do: Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages. Cornerstone takes special care to ensure the security and privacy of the data of its users. Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Responsible for designing and implementing user-facing features, developing server-side logic and databases, integrating third-party APIs, conducting testing and debugging, deploying applications, implementing security measures, optimizing performance, and collaborating with cross-functional teams to ensure alignment with project requirements. 1. Design and implement user-facing features to ensure a seamless and responsive user experience across various applications. 2. Develop server-side logic and databases to support front-end functionalities and ensure smooth data processing. 3. Design, implement, and maintain databases to store and manage application data efficiently, ensuring data integrity and scalability. 4. Integrate third-party APIs and web services to enhance application functionality and facilitate seamless data exchange with external systems. 5. Maintain version control systems to manage and collaborate on codebase, ensuring code quality, consistency, and easy collaboration within development teams. 6. Conduct thorough testing and debugging of application components to ensure reliability, security, and optimal performance across different environments. 7. Deploy applications to production environments and collaborate with DevOps teams to optimize deployment processes and ensure continuous integration and delivery (CI/CD). 8. Collaborate with Information Security teams and Implement security best practices and measures (e.g., encryption, authentication, authorization) to protect applications from vulnerabilities and cyber threats. 9. Identify and address performance bottlenecks, optimize application performance, and improve scalability to enhance user experience and accommodate growing user demands. 10. Document codebase, APIs, and technical specifications, and collaborate effectively with cross-functional teams including designers, product owners/managers, and other developers to ensure alignment with project requirements and timelines. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. As a Workday functional Consultant at Intecrowd India, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results. As Workday FIN Functional Consultant, you will collaborate with your teammates and interact with our product leads – all while being remote! This remote role can be located anywhere within India to perform the required responsibilities. What is asked of you: Participate and/or lead specific Workday FIN projects Work independently with stakeholders and others in a multidisciplinary team to define requirements and develop the solution. Work in an open environment where creativity is welcome and encouraged. Staying relevant to emerging trends in areas related to Workday. Work with cross-functional teams and third-party vendors for discovery and design sessions, as needed. Help Integrations teams design and build integrations of all types. Experience in designing and developing complex FIN reports. Sound understanding of one or more functional modules in Workday. Certifications in FIN Core a must. Any other functional module - desirable Write Functional Design/ Specifications. End to end testing of solution. Independently engage with third party vendors, as needed. What can get you here: A minimum of 3 years' experience in Workday Certifications in (any or all) FIN Core and other FIN functional modules Team player and possesses great attitude towards consulting. Demonstrated communication skills in a customer facing environment. Employer's Rights: Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results. With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 What you will be doing: You will be managing the MEISA Ship-To-Collect Team, supporting the MEISA organization and our largest customers in all matters related with cash application, invoice disputes and collections, Involves providing day-to-day management to a team of operational and/or clerical employees and supervisors. This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management. What do you bring with you: Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team management skills; Negotiation Skills; Risk Management; Budget and Resource Management; Cross-functional team management; Project Management; Problem Solving; Decision Making; Training and Development; Business Analytics; Process and Compliance; Strategic Planning; Leadership Skills; Written & Verbal Communication Skill Languages requirement - English is mandatory Having minimum of 10 years’ relevant experience with 5 years in managerial role, preferably in logistics / transportation industry or multinational companies. Experience in OTC /STC What you can expect Spread your wings and take ownership of your career with opportunities to network and connect with professionals in your field and involvement in cross-functional projects A supportive and inclusive work environment. Mentorship and guidance from industry professionals. Exposure to real-world projects. Valuable skills and experience to enhance your resume. Opportunity to enhance your knowledge by using the Tuition Assistance program that will help you abreast with the updates & knowledge in your field. Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested to join Team FedEx? Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together. To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions. Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

Job Description: Key Responsibilities Ensure that Front Office team in AITC meet the desired SLA and other metrics Manage a team of Engineers by monitoring the workload and prioritizing incidents and requests to ensure rapid responses to business needs Stakeholder management and maintaining Business Relationship Management Work closely with cross functional teams to plan and execute IT Infrastructure projects Escalate issues and involve experts wherever required to resolve issues as quickly as possible Provide technology expertise and thought leadership with an emphasis on End User Experience. Driving Service Improvements for the IM Support team. Be accountable for effective utilization of End Users IT Infrastructure Refine and maintain policies, standards and technical processes. Create, maintain and improve measurements that enable the organization to achieve operational SLAs with respect to service performance, availability, security, risk, and compliance Prepare weekly/monthly status reports and management presentations End to end responsible for site IT infrastructure Digital security, incident reporting and security incident remediation management. Manage cross functional and vendor relationships associated with areas of responsibility. Develop technical knowledge of each system within the company in order to understand the technologies and services the IM Support team is responsible for. Maintain the end user devices and common infrastructure by ensuring up to date asset inventory Annual Operational Plan (AOP) Management: keeping in mind the forecast and business needs. Manage infrastructure Obsolescence (e-Waste) for front office and back office assets. Responsible for yearly FAR (Fixed asset register) verification annually and as and when required by auditors. Support the following applications and technologies for Digital Operating System: Windows Server management, Windows 10, iOS and Mac OS Google Workspace application Devices like laptop, tablet, Virtual Desktops, Smartphone and iPad Secured Printing Solutions Meeting Room Support & special event support Server, Storage, Network & WAN Infrastructure- basic support Microsoft Operating System: Windows 10, Mac and iOS Security Endpoint Products and solutions (AV, EDR, Proxy, DLP, VPN) Enterprise Cisco Networking: LAN, WAN, Cisco call manager, DNS and Wi-Fi Technologies IT Infrastructure Monitoring CCTV Monitoring & Access control - IT Infra & Network Support Supporting the following applications and technologies for Training Media Cornerstone (E-learning); My TDS - Training Application Briefing & Debriefing Facility support Flight training & Maintenance training Classroom support Supporting trainees, pilots during course & E-test Ensuring all guidelines are followed as per DGCA established process Ensuring zero non-compliance during audits Supporting the following applications and technologies for Business Applications Finance & Procurement Systems HR Systems Security Systems Legal & Compliance Systems Qualification Technical graduate with 10 to 12 years of strong experience in IT Infrastructure and Services ITIL Foundation Certified Preference will be given to candidates having a Project Management and/or Agile certification. Essential skills Collaborative approach – ability to work well with others and communicating effectively Problem solving strengths – ability to deal effectively with problems, this will involve understanding technical systems and processes to find solutions. Ability to break down processes into simple steps in order to find efficiencies and improvement to simplify, provide clarity, enhance delivery. Good organizational and planning skills, with attention to detail Motivated, with a positive (can-do) and enthusiastic attitude Good documentation skills, including writing policies and procedures Must be flexible in approach to work content and responsibilities Must be a self-starter and able to work with a minimum of supervision Must be able to manage the tasks and time based on their priority. Demonstrates a high level of commitment to end user experience. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Training Centre Private Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

A place for passion to grow At iApp Technologies, we hire individuals who can grow with us, rather than simply filling positions with numbers. We provide a plethora of chances to support you in achieving professional success. As a design, consulting, development firm, we create platforms and solutions with the needs of our clients in mind. Our diversified workforce of exceptionally gifted and motivated people is the foundation of our success. Hi and welcome to the tribe if you're considering joining us offshore! Along the way, we share plenty of laughs, exchange ideas, work hard, and play hard. Why To Work With iApp Technologies? 01 Best People We always wish to keep our team passionate, energetic and creative. We are motivated to provide value and high performance to our clients 02 Integrity We are truthful, open, moral and honest. For us, people who trusted us are the brand ambassadors for our brand. 03 Passion We are the passionate team players steer to encourage and motivate others. 04 Teamwork We build a positive team and family spirit with open and honest relationships through communication. SEO Job Title: SEO / Digital Marketing Executive Location: Mohali, Punjab Job Overview: Who know PPC campaign, Google Leads generation We are looking for an enthusiastic and results-driven SEO / Digital Marketing Executive to join our dynamic team. The ideal candidate should have a strong understanding of SEO, content marketing, and digital advertising strategies. You will be responsible for implementing and managing online marketing campaigns, optimizing website performance, and increasing the visibility of our brand across multiple digital platforms. Key Responsibilities: SEO Optimization: Conduct keyword research and implement on-page and off-page SEO strategies. Optimize website content, meta tags, headings, and URLs for better search engine rankings. Perform regular website audits to identify and fix SEO issues (technical and content-related). Implement link-building strategies to improve domain authority and search engine rankings. Content Creating: Create high-quality, SEO-friendly content (blogs, articles, infographics, videos). Develop content calendars to ensure consistent and relevant posting across digital platforms. Optimize existing content to enhance its performance and ranking on search engines. Google Ads & Paid Advertising: Set up, manage, and optimize Google Ads campaigns to drive traffic and conversions. Monitor and analyze PPC campaigns, adjusting targeting, bids, and ad copy for better ROI. Stay updated on the latest trends in paid search advertising and implement best practices. Social Media Marketing: Assist in developing and executing social media campaigns across platforms like Facebook, Instagram, LinkedIn, Twitter, and others. Create and curate engaging posts to enhance brand presence and drive traffic to the website. Monitor social media channels for brand mentions, trends, and opportunities to engage with the audience. Analytics & Reporting: Track, analyze, and report on key metrics such as website traffic, keyword rankings, conversion rates, and other KPIs. Utilize tools like Google Analytics, Google Search Console, SEMrush, Moz, etc., to gather insights and improve strategies. Create monthly reports to present progress, challenges, and opportunities for improvement. Website Maintenance & Optimization: Collaborate with developers and designers to ensure the website is mobile-friendly, fast-loading, and optimized for SEO. Monitor and improve the user experience (UX) on the website to ensure optimal conversion rates. Stay Updated with Industry Trends: Stay current with the latest SEO and digital marketing trends, tools, algorithms, and best practices. Implement new strategies to maintain competitive advantage in the digital marketing landscape. Skills & Qualifications: Education: Bachelor’s degree in Marketing, Communications, or a related field. Experience: 2+ years of experience in SEO, digital marketing, or related fields. Technical Skills: Strong understanding of SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar. Experience with Google Ads, Facebook Ads Manager, or other paid advertising platforms. Familiarity with content management systems (e.g., WordPress). Basic knowledge of HTML/CSS is a plus. Skills: Strong analytical skills and attention to detail. Ability to multitask and manage multiple projects effectively. Strong written and verbal communication skills. Creative thinking and problem-solving abilities. Knowledge of social media platforms and engagement strategies. Building a Team of Excellence with Endless Opportunities We are constructing an outstanding team of people that would love to produce an amazing set of skills and creativity. Every single person here embodies the ideals of being bright, dedicated, and friendly. Want to know our secrets:- COLLABORATION WITH OUTSTANDING INDIVIDUALS The cornerstone on which the whole firm was created is to employ outstanding individuals. You may be confident that when you work at iApp, you will be accompanied by genuine people who will assist you both personally and professionally. MAKE DEVELOPMENT A TOP PRIORITY We are eternal learners. You will be provided with the resources and guidance you need to thrive at a firm dedicated to growth, whether you are acquiring new skills or fine-tuning those you already have. CONSTANT OPPORTUNITIES We provide limitless chances for advancement. We have a propensity of upsetting the status quo. So don’t anticipate a slow response from us. If you have a willing-to-do mentality, be certain that we will exceed your professional goals.