2516 Cornerstone Jobs - Page 4

What You'll Do We're looking for a VAT Analyst to join our team! You'll manage VAT and EORI applications, processing certificate and service changes across multiple countries. You'll also support customers by providing clear, accurate guidance throughout these processes to guarantee a smooth experience. You are communicative, and comfortable working across systems such as Salesforce, SharePoint, and internal tracking tools. You'll also help identify and address process improvements, collaborating with colleagues across departments, and ensuring our operational standards are met. You will report to the Team Lead of Taxation. What Your Responsibilities Will Be Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queues, escalating to maintain workflow efficiency. What You’ll Need To Be Successful 2+ years of prior experience in VAT processes, experience in compliance or tax support roles will also be considered. Engage in clear and thoughtful communication in both written and verbal forms with diverse teams and stakeholders in different geographies. Collaborative, go-getter, and open to learning How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The SUT Quality Analyst plays a critical role in ensuring the accuracy, compliance, and consistency of tax return preparation and filings across jurisdictions. This role audits transactional and compliance processes, identifies gaps, and partners with Operations to improve, risk mitigation, and customer experience. You will report to Manager, QA What Your Responsibilities Will Be Conduct detailed quality audits of Sales and Use Tax (SUT) returns and compliance activities Ensure compliance with jurisdiction-specific tax laws and internal process controls Identify errors, trends, and process gaps with clear audit documentation Collaborate with Operations to drive corrective and preventive actions Support root cause analysis and continuous improvement initiatives Stay updated on Sales and Use Tax regulations across jurisdictions Track and report audit outcomes, error rates, and metrics using dashboards Help create process documentation, training content, and best practices Partner with SMEs to refine audit criteria and adapt to regulatory changes Participate in internal and external compliance audits Contribute to automation and system improvements for quality assurance What You’ll Need To Be Successful Qualifications You should have a bachelor's degree in Accounting, Finance, Business Administration, or a related field You should have 2+ years of experience in Sales and Use Tax compliance, audit, or operations You understand multi-jurisdictional Sales and Use Tax rules and filing requirements You're comfortable using tax technology platforms You work well independently and thrive in a collaborative settings You're proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage Preferred Skills Prior experience in a quality assurance or audit-focused role Exposure to ERP systems for tax reporting Knowledge of Six Sigma or process improvement methodologies Success Metrics Accuracy rate of audited tax returns Reduction in operational error rates over time Timely completion of audits and issue resolution Contribution to improved process documentation and compliance outcomes Positive collaboration and feedback from Operations and Compliance leadership How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You’ll Need To Be Successful A degree in business administration in finance. Experience – 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- 5.00pm to 2.00 am (US/UK Shift)– Subject to change observing the process need. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for an experienced Project Manager reporting to VP Customer Experience to lead a portfolio of programs that directly influence Avalara's Customer Experience. You will oversee multiple, concurrent projects including those tied to CSAT, operational performance, and other customer health metrics and you will drive global efforts that reduce customer friction, improve satisfaction, and build scalable systems for identifying issues across the customer journey. What Your Responsibilities Will Be You'll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk You'll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics You'll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights What You’ll Need To Be Successful 5+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do You will report to the Director, Technical Support. You will work from the Pune office full fledged. The Manager, Technical Support leads a team of technical support professionals to ensure the delivery of high-quality technical assistance to customers. You will oversee the daily operations of the technical support department, implementing efficient support processes, and collaborating with cross-functional teams to enhance customer satisfaction. The Manager, Technical Support will also help develop and implement strategies to improve advanced support services and increase customer experience. What Your Responsibilities Will Be Supervise, mentor, hire and provide guidance to a team of Technical Account Managers and Tier 3 technical support professionals Foster a positive and collaborative team environment to encourage productivity and innovation Develop and implement support processes to increase efficiency and enhance customer satisfaction. Experience handling support requests from a variety of different channels, and allocate resources to meet service level agreements (SLAs) Identify improvement areas and to improve support KPI's and customer experience, across Handle escalated customer issues, escalations providing expert technical assistance and ensuring swift resolution Communicate technical information to all customers Collaborate with product development, sales, and marketing teams to relay customer feedback and contribute to product improvements Work with the training department to ensure technical support staff is and up-to-date with product knowledge Participate in cross-functional meetings to align support strategies with overall company goals Analyze support metrics and customer feedback to identify trends, areas of improvement, and opportunities for enhanced service delivery Prepare regular reports on measurements and present findings to the senior management team Drive continuous improvement initiatives to enhance support processes, customer satisfaction, and team performance What You’ll Need To Be Successful 10+ years of experience building a technically focused, customer-facing, advanced experience supportteam and cross-functional collaboration with other teams. Experience with mainstream ERP, CRM or accounting SaaS software Excellent knowledge of CRM tools like Salesforce, Service now Presentable experience in support process engineering and improvement How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Manager, Technical Support leads a team of technical support professionals to ensure the delivery of high-quality technical assistance to customers. You will oversee the daily operations of the technical support department, implementing efficient support processes, and collaborating with cross-functional teams to enhance customer satisfaction. The Manager, Technical Support will also help develop and implement strategies to improve support services and improve customer experience. You will report to the Director of Global Support. Team Leadership What Your Responsibilities Will Be Oversee, mentor, hire and provide guidance to a team of technical support professionals Manage team of first line managers and lead Set performance goals, conduct regular performance evaluations, and provide constructive feedback Foster a positive and collaborative team environment to encourage productivity and innovation Technical Support Operations Oversee the technical support operations, ensuring resolution of customer issues and inquiries. Develop and implement support processes to increase efficiency and enhance customer satisfaction. Monitor support ticket queues and allocate resources to meet service level agreements (SLAs) Identify improvement areas and to improve and increase support KPI's and customer experience. Handle escalated customer issues, escalations providing expert technical assistance and ensuring swift resolution Collaborate with customers to understand their technical challenges, identify root causes, and provide comprehensive solutions Communicate technical information to all kinds of customers. Collaborate with product development, sales, and marketing teams to communicate customer feedback and contribute to product improvements. Work with the training department to ensure technical support staff is up-to-date with product knowledge. Participate in meetings to align support strategies with our goals Analyze support metrics and customer feedback to identify trends, areas of improvement, and opportunities for enhanced service delivery Prepare regular reports on goals and present findings to the senior management team Improve initiatives to enhance support processes, customer satisfaction, and team performance Stay updated with industry trends and best practices to implement support solutions What You’ll Need To Be Successful You have 10+ years of experience with SaaS based product Support environment. 5+ years of experience managing different support channels like portal, chat, phone and Email 5+ years experience in support process engineering and improvement How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara is looking for an Analyst who has the understanding of the transactions on the Sales and Use form, and file tax returns for US states. Must be a supporting member of the Professional Services team, ensuring client returns are filed. You will report to the Team Lead. What Your Responsibilities Will Be You will prepare the custom Tax Summary Report and share with our client and state tax authority. You have understanding on state laws and regulations for forms and Tax rules. You will participate in all process meeting and discussions; to have an opinion where needed. You will update the manager with the ongoing status. Collaborate with other team members to develop procedures to capture workflow processes for identified responsibilities. Excel expertise would be required and should have use of Macros. You will reconcile complex transaction data of clients to prepare historical returns. What You’ll Need To Be Successful You have 3+ years' of experience in Tax returns and fillings. Have Sales and Use tax experience in filing. Team player ready to work in 24/7 environment following business requirement. Good to have - experience in sales and use tax domain. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do This position will be responsible for creation of visual designs as they relate to Avalara's demand generation campaigns and brand-related design. Together with leaders of our Marketing Content Team, our Video team, and our Corporate Events Team, this person will be a key member of the Brand Marketing Team. Their charge will be to bring Avalara marketing efforts to life in a way that is fresh, on brand, and effective. This role works closely with the creative director in the creation of design campaigns across various channels while collaborating with cross-functional teams, and mentoring junior designers, to deliver innovative and impactful creative solutions that align with our brand vision and business goals. The ideal candidate will have a strong graphic design portfolio showcasing expertise in visual storytelling, branding, and design across digital and print mediums in everything from long-format white papers and guides to social and digital display ads, PDFs, and infographics. you will report to Director- Graphic Design Studio This is an Individual Contributor role What Your Responsibilities Will Be Overview and Responsibilities: Conceptualize, design, and oversee the production of high-quality visual assets, including branding materials, marketing collateral, digital campaigns, social media graphics, and presentations. Collaborate with campaign management, and content teams to translate complex ideas into compelling visual designs Drive quality and consistency across all visual design Take art and creative direction to improve on the final deliverables Leverage tools/programs in Adobe CS to ensure all designs meet accessibility standards and are optimized for various platforms and audiences. Provide guidance and technical & design support to more junior designers Have an understanding of Avalara products, marketing initiatives, and strategic positioning Present design concepts to stakeholders and incorporate feedback to refine and finalize projects Maintain consistency and accuracy of our brand guidelines Work with project manager and campaign manager in adherence to project scope and deadlines What You’ll Need To Be Successful Qualifications Ideal candidate has 8+ years in professional graphic design experience with at least 2+ years in a lead role at a traditional or in-house agency Demonstrate clear understanding of visual design principles Technical expertise within the Adobe Creative suite of tools (Illustrator, InDesign, Photoshop, etc.) Experience in PPT / presentation design Strong portfolio demonstrating versatility in typography, layout, color theory, and branding. Experience with motion graphics Experience in B2B visual communication How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for a strategic Senior Manager – Quality Operations to lead our quality assurance programs across customer-facing operations. You will be pivotal in driving Continuous Improvement (CI) , optimizing audit programs, and enhancing through data, insights and collaboration. You lead with insight, think in systems, and act on data—transforming complexity into clarity and action who excels at optimizing complex processes, building teams, and driving continuous improvement through evidence-based decision-making. You will report to the Director of Quality and Data What Your Responsibilities Will Be Quality Strategy: Design, manage quality frameworks across multiple departments (e.g., Notice Management, Case Management, Transactions). Lead the development of scorecards, sampling methodologies, and audit processes to improve process consistency and customer satisfaction. Continuous Improvement (CI) Champion CI culture by identifying causes, process inefficiencies, and improvement opportunities. Facilitate Lean/Six Sigma-inspired projects to lead measurable gains in quality and operational efficiency. Build capability across teams by promoting CI methodologies into daily operations. People Leadership Mentor a team of data-centric quality professionals, encouraging a culture of analytical rigor, learning, and new ideas through coaching, and strategic recognition. Build team accountability and engagement through clear goals, performance metrics, and regular feedback loops. Stakeholder Management & Collaboration Collaborate with Ops, Compliance, Automation, Data, and Support teams to align QA goals and guide shared outcomes. Provide guidance to leadership on process improvements, audit insights, and customer pain point resolution. Insights & Governance Deliver relevant insights from quality audits and customer feedback to inform process, product, and training strategies. Ensure adherence to compliance standards and risk mitigation through proactive QA practices. What You’ll Need To Be Successful 10+ years of experience in Quality, Operations, or Process Excellence roles Proven track record in driving data-informed quality improvements, with practical application of methodologies like Lean and Six Sigma to enhance operational processes. People management experience, including team building and cross-functional leadership Proficiency with QA tools and platforms (Salesforce, Freshdesk) and data tools (Excel, Tableau, Power BI) Required Skills Continuous Improvement & Problem Solving Leadership & Team Development Develop data-driven strategies that align quality projects with broader goals. Operational & Risk Awareness Partner Influence & Collaboration Data-Driven Decision-making How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Talent Acquisition Partner supports the Customer and Compliance organization by managing full cycle recruitment for both volume and niche roles. This role partners closely with hiring managers and stakeholders to understand hiring needs, promote best practices, and ensure a high-quality candidate experience. As a trusted advisor within the People and Culture team, the TA Partner helps drive hiring outcomes that align with Avalara's business goals. You will report to Senior Manager Location: Pune What Your Responsibilities Will Be You will manage full cycle recruiting to build strong, diverse talent pipelines for current and future hiring needs in the Customer and Compliance organization You will Partner with hiring managers and stakeholders to design and execute effective recruitment strategies that support business goals You will Lead the hiring process including resume reviews, screening calls, assessments, and interviews You will source candidates through various channels, including LinkedIn Recruiter and referrals, and ensure timely progression through the interview process You will Build and maintain relationships with past applicants and prospective talent for future opportunities Contribute to team and company-wide recruiting projects that improve hiring processes and candidate experience What You’ll Need To Be Successful 4 or more years of experience in full-cycle recruiting, including sourcing, screening, and closing candidates Bachelor's degree in any field Stakeholder management skills. Experience using iCIMS and LinkedIn Recruiter Background in recruiting for high-volume and niche roles Familiarity with hiring practices in global or multi-region environments Experience contributing to recruitment process improvements or organisational projects How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for an accomplished Senior Manager to lead our HS Classification function, responsible for managing a complex, high-volume global operation. You bring expertise, strategic foresight, and judgment to independently design team structures, processes, and projects, ensuring understanding of long-term team goals and customer expectations. You will report to the Director or E- Commerce Classification. What Your Responsibilities Will Be Scope: Oversee multiple layers of management covering diverse process areas, potentially across multiple locations. Manage a large team of 150+ including managers and individual contributors, ensuring engagement. Ambiguity: Independently set the vision and strategic direction for the HS Classification team, navigating through defining long-term strategies. Decide team structures and processes required to meet evolving needs and customer demands. Complexity: Manage complex operational challenges, escalations, and critical decisions, carefully balancing resources, opportunities, and sustainability. Address complex global compliance and regulatory requirements, identifying and mitigating long-term risks. Impact: Promote outcomes that influence organizational goals, customer satisfaction, and compliance excellence. Identify gaps, opportunities, and projects that inspire operational efficiencies, quality improvements, and cost optimization. Execution: Lead management projects, creating long-term mechanisms for continuous improvement, operational excellence, and audit capabilities. Lead plans such as platform transitions, product enhancements, capacity planning, and critical hiring, ensuring quality execution. Establish clear Indicators and conduct regular operational reviews, promoting a culture of accountability and continuous improvement. Develop and implement strategies for maintaining team cohesion and productivity across hybrid and remote work environments. What You’ll Need To Be Successful 8+ years' experience, with direct leadership of managers, managing complex international BPO, back-office operations, or call center operations. Capability to manage large teams, leading through organizational change and. MBA or equivalent advanced degree. Certifications in Six Sigma, ITIL, or relevant areas are advantageous. Proficiency in MS Excel and other Microsoft Office applications. Flexible to support a 24/7 operational environment including night shifts. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

About the team “Mo’ money, Mo’ problems” - well, not really. In fact, “Mo’ money, mo’ calculations” and “Mo’ calculations, Mo’ geniuses”. If you feel a rage coming in whenever someone uses a calculator - we’re looking for your kin. Needless to say, the Finance team makes sure everything money runs smooth and butter. What You will do Handle end to end monthly closure of MIS for all existing and new business lines. Review of all cost and revenue line items along with applicable business drivers Preparation of quarterly statutory financials as per banking regulation and other applicable laws Manage closure of quarterly audits and support team on any statutory requirements. Providing inputs to various stakeholders on financials and other related information Managing chart of accounts for the entity and understanding accounting aspects for all business verticals. What you will need CA with 6+ years of experience Prior experience in managing financial reporting, MIS and handling statutory audits. Should possess strong technical aspects of accounting standards and regulatory guidelines Strong interpersonal and analytical skills Expertise in the Microsoft Office Suite (including Excel, Word, and PowerPoint) Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends” About us slice the way you bank slice’s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us. Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, slice UPI ATMs, slice fixed deposits, slice borrow, and UPI-powered bank branch are designed to be simple, rewarding, and completely in your control. At slice, you’ll get to build things you’d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together. We’re backed by some of the world’s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Tech Support Team Leader Your Role And Responsibilities In this role, you will have the opportunity to provide technical assistance to internal and external customers and ensure timely and cost-effective support in accordance with guidelines. Each day, you will contribute to customer satisfaction by executing support work according to customer expectations. You will also showcase your expertise by ensuring customer retention by delivering superior customer experience The work model for the role is: #Onsite:LI This role is contributing to the ABB MOSE Business Division supporting PAN India with Base Location as Peenya- Bangalore. You will be mainly accountable for: Displaying clear understanding of sense of urgency and care in your own area of responsibility and knowing how to communicate that to customers. Identifying opportunities (while supporting customers) to address any additional concerns and reporting those opportunities to the account team through local business processes. Recognizing technical problems and analyzing them through communication with customers and remote connections to assets for a limited range of services and products. Taking actions to identify new Service business opportunities for ABB, in close cooperation with customer and other ABB teams. Qualifications for the role Qualification : BE - Electrical / Electronics / Electronics and communication 4 - 8 years of practical experience in VFD Commissioning and servicing / Technical Support and Training Ability to demonstrate your experience in MV and LV drives problem solving and deliver the Training Engineering solutions Possess an enhanced knowledge of Process industries and new application Proficient in service documentation, planning, and communication with both internal and external stakeholders Ability to work efficiently in coordination with cross-functional ABB teams. Fluent in English and capable of clear technical communication with customers and service engineers on site service support includes Travel on site for critical cases, Travel Ratio 30 to 40% in a month More About Us ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role We’re looking for a Paid Social Media Marketing Manager who can lead and scale our acquisition efforts across paid social channels in Europe. You’ll bring deep expertise in managing multi-million-pound budgets, a data-driven approach, and a proven track record of driving growth. You’ll bring all your hands on Paid Social experience of optimising large accounts and your drive and curiosity to test incessantly and find growth opportunities. You’ll be a Meta expert across bidding, audiences, tracking, creatives and prepared for any changes the platform faces. You’ll ideally have experience across other secondary Paid Social channels like LinkedIn, Twitter, TikTok and if not, be willing to learn. You’ll be ready to get hands-on from day one to grow these channels and prepare them for the explosive growth that Tide has experienced and is determined to continue. You will have the opportunity to lay the foundations of the in-house Paid Social team at Tide as we expand internationally. Some Of The Things You’ll Be Doing Owning the growth & performance of all paid social operations within Tide, preparing us for international growth. Deploying a multi-million budget across all available channels, improving what we have and launching what we don’t. Working closely with Data, Product, Web and more teams to provide real, scalable benefits to your channels. Providing a voice for paid social across the whole business, getting buy-in for what it can achieve and then delivering on those promises. Getting hands-on with these accounts, designing and implementing new tests, maintaining best practice, and controlling the budgets. What We Are Looking For You have 4+ years applied experience managing large paid Facebook/Instagram ad accounts You have demonstrable experience in driving large volumes of B2C or B2B lead acquisition. You have demonstrable experience on secondary paid social platforms such as LinkedIn, Twitter, TikTok or other. You implicitly know the difference between SKAD, ATT & IFDA, and can troubleshoot & future-proof tracking solutions across your platforms and utilise tools such as Appsflyer and Google Tag Manager. You have experience across driving traffic to websites, mobile applications, call centres and understand how to maximise returns across all of them. You pride yourself on leading creative discussions with stakeholders, have an eye for what stands out and what drives clicks and conversions. Have a test-and learn mindset and you underpin that with excellent hypotheses, detailed documentation and effective implementation of positive results. Are comfortable with using data visualisation tools such as Looker or Tableau as your source-of-truth and are able to tell compelling stories using them. What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. Write and implement scalable, resilient, and high-performing code and microservices solutions. Ensure quality, performance, and security of code and developed solutions. Drive code reviews, provide constructive feedback, and enforce best development practices. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. Act as owner of software demo content and acceptances. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. Articulate needs clearly to onsite and offshore vendor teams. Act as back-up for development lead in their absence. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for supporting project initiation by defining scope and objectives, develops comprehensive plans, and collaborates with stakeholders to ensure alignment with business needs. The role involves analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders, while also establishing quality standards, managing changes, and providing service support to ensure project success and customer satisfaction. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations). Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline. Experience: Relevant work experience in application support and/or project management based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Analytical Skills Planning & Organizing Skills Project Management Skills Interpersonal Skills Accuracy & Attention to Detail Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Tide Security Engineering team is made up of three core areas: Product Security, Identity, Threat Detection & Response Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up. Threat Detection & Response focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. Identity (this role!) is responsible for Identity across Tide. Everything from managing Okta to provisioning modern access control patterns for newly deployed applications is within scope of this team. The team uses strategies like zero trust, Just-in-Time access, and granular access controls to safeguard our internal operations. While each area has its own focus, collaboration is key – it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions. About The Role As a Staff Identity Engineer, team you’ll be: Championing Identity across Tide; from integrating new applications with Okta to creating Just-in-Time access rules for existing applications Collaborating very closely with business and technology teams to define and implement least-privilege, modern access controls and patterns Ensuring our Identity estate (Okta and beyond) adheres to best practices. Today it may mean deploying phishing-resistant MFA; tomorrow, it could involve adopting innovative access technologies Automating manual, inefficient processes to streamline identity management workflows What We Are Looking For Strong expertise with modern Identity Providers such as Okta or similar platforms Deep understanding of authentication protocols such as OAuth 2.0, SAML and OIDC Strong hands-on experience writing Terraform Experience in scripting and automation to solve complex identity challenges; bonus points if you have a repository showcasing your work A passion for mentoring and sharing knowledge with your team Hands-on attitude and the ability to drive solutions to completion Excellent spoken and written communication skills What You’ll Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Tide Security Engineering team is made up of three core areas: Product Security, Identity, Threat Detection & Response Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up. Threat Detection & Response focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. Identity (this role!) is responsible for Identity across Tide. Everything from managing Okta to provisioning modern access control patterns for newly deployed applications is within scope of this team. The team uses strategies like zero trust, Just-in-Time access, and granular access controls to safeguard our internal operations. While each area has its own focus, collaboration is key – it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions. About The Role As a Staff Identity Engineer, team you’ll be: Championing Identity across Tide; from integrating new applications with Okta to creating Just-in-Time access rules for existing applications Collaborating very closely with business and technology teams to define and implement least-privilege, modern access controls and patterns Ensuring our Identity estate (Okta and beyond) adheres to best practices. Today it may mean deploying phishing-resistant MFA; tomorrow, it could involve adopting innovative access technologies Automating manual, inefficient processes to streamline identity management workflows What We Are Looking For Strong expertise with modern Identity Providers such as Okta or similar platforms Deep understanding of authentication protocols such as OAuth 2.0, SAML and OIDC Strong hands-on experience writing Terraform Experience in scripting and automation to solve complex identity challenges; bonus points if you have a repository showcasing your work A passion for mentoring and sharing knowledge with your team Hands-on attitude and the ability to drive solutions to completion Excellent spoken and written communication skills What You’ll Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

We are seeking a highly experienced Salesforce Architect with over 14 years of expertise in designing and implementing scalable Salesforce solutions. The ideal candidate will possess a deep understanding of Salesforce platform capabilities, architecture best practices, and enterprise application integration. You will play a pivotal role in defining architectural roadmaps, ensuring optimal performance, and leading technical teams to deliver business-critical solutions. Key Responsibilities: 1. Architecture and Design Define and design scalable Salesforce architecture, ensuring alignment with business goals and IT strategy. Lead the technical design process and ensure compliance with architectural standards, security policies, and governance frameworks. Evaluate and select appropriate Salesforce tools, technologies, and APIs to build robust solutions. Develop and maintain architectural blueprints and technical documentation. 2. Solution Implementation and Integration Lead end-to-end Salesforce implementation projects, including configuration, custom development, and integration with enterprise applications. Define and implement data models, security models, and sharing rules across Salesforce platforms. Design and oversee the integration of Salesforce with other enterprise systems such as ERP, marketing automation, and custom applications using APIs, middleware, and integration tools. 3. Technical Leadership and Governance Provide technical leadership to development teams, ensuring adherence to Salesforce best practices and coding standards. Collaborate with stakeholders, business analysts, and product owners to translate business requirements into scalable technical solutions. Conduct code reviews, troubleshoot performance issues, and provide guidance on optimizing Salesforce implementations. 4. Security and Compliance Ensure Salesforce solutions comply with security standards, data privacy regulations, and industry best practices. Implement role-based security, object-level permissions, and data encryption to protect sensitive information. 5. Continuous Improvement and Innovation Stay up to date with Salesforce product releases, new features, and industry trends. Drive the adoption of new tools and technologies to enhance Salesforce platform efficiency and performance. Required Skills and Experience: Technical Skills: Strong expertise in Salesforce Service Cloud, Experience Cloud, Sales Cloud, and Marketing Cloud. Proficiency in Apex, Agent force, Visualforce, AURA, Lightning Web Components (LWC), SOQL, and SOSL. Experience with Salesforce API integrations (REST/SOAP), middleware, and ETL tools. Hands-on experience in CI/CD pipelines, version control (Git), and deployment tools (Copado). Knowledge of data migration strategies and tools such as Data Loader, MuleSoft, and Informatica. Architectural Expertise: Strong understanding of Salesforce architecture patterns, multi-org strategy, and governance models. Expertise in designing multi-cloud solutions and integrating Salesforce with enterprise systems. Experience with Salesforce DevOps, release management, and sandbox management. Certifications: Salesforce Certified Technical Architect (CTA) (Preferred or willingness to pursue) Salesforce Certified Application Architect Salesforce Certified System Architect Other relevant certifications (e.g., Platform Developer II, Integration Architecture Designer) Soft Skills: Strong leadership and mentorship skills to guide development teams. Excellent communication and collaboration skills to engage with business and technical stakeholders. Ability to manage multiple projects and prioritize tasks effectively. Analytical mindset with problem-solving capabilities. Education: Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Experience working in Agile environments with a strong understanding of Agile delivery frameworks (Scrum/SAFe). Hands-on experience with Salesforce Einstein Analytics, CPQ, and Field Service Lightning is a plus. Work Environment: Opportunity to work on cutting-edge Salesforce implementations and enterprise-level solutions. Work from office per policy guidelines and work with teams across EU, APAC and US time zones. Education: Bachelor's degree in computer science, engineering, information systems and/or equivalent formal training or work experience. Relevant Master’s degree, TOGAF certification and SAFe Agile certification strongly preferred. Experience: Eight (8) years equivalent work experience in information technology or engineering environment with a direct responsibility for strategy formulation and solution/technical architecture, as well as designing, architecting, developing, implementing and monitoring efficient and effective solutions to diverse and complex business problems. Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Job Title: Manager - Business Intelligence Experience: 10+ Years. Location: Hyderabad, India About MarketStar: MarketStar is a global sales and marketing outsourcing company that helps businesses drive growth through innovative sales solutions and customer engagement strategies. With over 30 years of experience, we partner with leading brands to accelerate sales performance and deliver exceptional customer experiences. Role Overview: In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! Key Responsibilities & What will you need to succeed in this role Hands on experience in managing BI/BA/Data teams and working closely with all stakeholders including Sr management. End to End knowledge of Operations management and Business analysis. Collaborate with cross-functional teams to understand business needs, define data requirements, and ensure data accuracy and integrity. Collect, analyze, and interpret complex data from multiple sources to identify trends, patterns, and opportunities for business improvement. Conduct ad-hoc analysis to support business initiatives, such as market research, competitive analysis, and customer segmentation. Develop and maintain interactive dashboards, reports, and visualizations using BI tools such as Tableau, Power BI, or similar, to provide actionable insights to stakeholders. Support business leaders in making data-driven decisions by presenting insights and recommendations in a clear and concise manner. Conduct ad-hoc data analysis and research to address specific business questions and challenges. Monitor key performance indicators (KPIs) and create alerts to proactively identify anomalies or potential issues. Drive continuous improvement of BI processes, tools, and methodologies to enhance the overall effectiveness of the BI function. Provide training and support to team members and end-users on BI tools and data analysis techniques. Stay informed about industry trends, best practices, and emerging technologies in business intelligence and data analytics. Partner with sales leaders and account managers to understand business needs and develop actionable insights and recommendations. Creating business review decks and presenting to the leadership team. Qualifications: Minimum 10 -12 years of experience in a position monitoring, managing, manipulating and drawing insights from data, and someone with at least 5 years of experience leading a team. Degree in Business Analytics/ Business Administration /Business Communication / Marketing. Proven work experience in business intelligence, data analysis, or related roles. Experience with data visualization tools such as Tableau, Power BI, or similar. Solid understanding of data concepts, data modeling, and database design principles. Excellent analytical and problem-solving skills, with the ability to think critically and draw insights from data. Strong business acumen and the ability to understand and interpret business requirements. Exceptional communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders. Experience in project management and the ability to prioritize and manage multiple tasks effectively. Familiarity with ETL (Extract, Transform, Load) processes and data integration techniques. Experience with data visualization tools: Tableau and others. Must have Skills: End to End knowledge of Operations management and Business analysis. Knowledge of operational analytics and modeling techniques. Experience with BI platforms (Power BI, SQL and Macros). Understanding of data governance and data quality principles. Understanding of Business concepts and business financials. Creating business review decks and presenting to the leadership team. What’s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility. We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. If You're up for this position, hit the Apply Now Button!

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? The Salesforce Developer will play a key role in designing, developing, and deploying scalable Salesforce solutions across Sales, Service, Marketing, Commerce and Manufacturing functions. This position supports end-to-end CRM capabilities aligned with GE Appliances’ Digital Transformation goals. The developer will integrate Salesforce with Oracle ERP and other enterprise platforms to create a seamless digital ecosystem that accelerates business outcomes. Position Salesforce Developer Location Hyderabad (SAL) ININD, Bangalore, KA How You'll Create Possibilities Essential Duties & Responsibilities: Design and Develop Custom Salesforce Applications and Integrations: Build scalable, secure, and performant solutions using Apex, Lightning Web Components (LWC), and Flows. Integrate Salesforce with Oracle ERP, MuleSoft, and third-party platforms. Translate business requirements into technical design. Deliver and Support Multi-Cloud CRM Capabilities: Configure and enhance functionality in Sales Cloud (Opportunities, Forecasting), Service Cloud (Case Mgmt, FSL), Manufacturing Cloud (Warranty Claim Management, Sales Agreements, Forecasts), and Marketing Cloud (Journeys, Email Studio). Build data models and automation flows to drive digital outcomes. Implement DevOps and Testing Practices: Utilize tools such as Git, Copado, and Salesforce DX for source control and deployment. Create unit and integration tests to ensure system quality and performance. Perform code reviews and participate in Agile sprint ceremonies. Other related duties as assigned: Participate in Salesforce release evaluations and feature adoption. Provide production support and troubleshoot issues. Collaborate with Enterprise Architects to align with solution design standards. What You'll Bring to Our Team Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 4 years of hands-on Salesforce development experience. Proficiency in Apex, LWC, SOQL, Flow Builder, and REST/SOAP APIs. Experience with CI/CD tools and agile methodologies. Experience with integrations to Oracle ERP and/or MuleSoft. Preferred Qualifications: Salesforce certifications: Platform Developer I/II, Service Cloud Consultant, Marketing Cloud Developer, Commerce Cloud Developer, Manufacturing Cloud Accredited Professional. Experience with Salesforce Shield, Einstein GPT/AI features, or Copado. Knowledge of Oracle SCM or EBS systems. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM The Tide Security Engineering team is made up of three core areas: Product Security, Identity, Threat Detection & Response Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up. Threat Detection & Response focuses on protecting the company by building a robust detection and automation platform. We're proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. Identity (this role!) is responsible for Identity across Tide. Everything from managing Okta to provisioning modern access control patterns for newly deployed applications is within scope of this team. The team uses strategies like zero trust, Just-in-Time access, and granular access controls to safeguard our internal operations. While each area has its own focus, collaboration is key – it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions. ABOUT THE ROLE As a Staff Identity Engineer, team you'll be: Championing Identity across Tide; from integrating new applications with Okta to creating Just-in-Time access rules for existing applications Collaborating very closely with business and technology teams to define and implement least-privilege, modern access controls and patterns Ensuring our Identity estate (Okta and beyond) adheres to best practices. Today it may mean deploying phishing-resistant MFA; tomorrow, it could involve adopting innovative access technologies Automating manual, inefficient processes to streamline identity management workflows WHAT WE ARE LOOKING FOR Strong expertise with modern Identity Providers such as Okta or similar platforms Deep understanding of authentication protocols such as OAuth 2.0, SAML and OIDC Strong hands-on experience writing Terraform Experience in scripting and automation to solve complex identity challenges; bonus points if you have a repository showcasing your work A passion for mentoring and sharing knowledge with your team Hands-on attitude and the ability to drive solutions to completion Excellent spoken and written communication skills WHAT YOU'LL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. 1. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. 2. Write and implement scalable, resilient, and high-performing code and microservices solutions. 3. Ensure quality, performance, and security of code and developed solutions. 4. Drive code reviews, provide constructive feedback, and enforce best development practices. 5. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 6. Act as owner of software demo content and acceptances. 7. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 8. Articulate needs clearly to onsite and offshore vendor teams. 9. Act as back-up for development lead in their absence. 10. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for supporting project initiation by defining scope and objectives, develops comprehensive plans, and collaborates with stakeholders to ensure alignment with business needs. The role involves analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders, while also establishing quality standards, managing changes, and providing service support to ensure project success and customer satisfaction. 1. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets. 2. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives. 3. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness. 4. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success. 5. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations). 6. Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns. 7. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria. 8. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively. 9. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability. 10. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline. Experience: Relevant work experience in application support and/or project management based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Planning & Organizing Skills Project Management Skills Interpersonal Skills Accuracy & Attention to Detail Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.