1303 Cornerstone Jobs - Page 29

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We are looking for a Manager ICS Complaint Program Reporting and Insights with specific focus on establishing the Reporting and Business Insights workstream for Complaints Program in line with the requirements of AEMP71. It will involve extensive collaboration with multiple partners across Global Servicing Group, International markets and legal entities and ICS Control Management. The Manager – ICS Complaint Program - Reporting and Insights will: Lead and develop the ICS Complaints Reporting and Insights program Will establish the analytics, insights, and regulatory reporting for ICS Complaint’s Program Collaborate directly with senior leaders to help them understand complaints trends and how they can respond to them. Identify complaint themes leveraging data insights and referring them to ICS and LE leadership as appropriate Proactively analyze risk trends, undertake root-cause analysis, and provide consultative support to business and stakeholders. Ensure all regulatory requests are managed with 100% accuracy and timeliness. The Manager, Complaints Reporting and Insights will: Design, build and maintain dashboards and automated reports leveraging ICS Complaints data Analyze complaint data to help identify root cause, areas of concern and potential issues Compile thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights into business on current risk levels, emerging trends, and root causes Translate complex data into concise, impactful visualizations and presentations for decision making Proactively identify opportunities to improve data quality, reporting processes and analytical capabilities Utilize Natural Language Processing and generative AI tools to automate report generation, summarize data insights and improve data storytelling Collaborate with stakeholders to define KPIs, reporting needs and performance metrics Research and implement AI driven BI innovations to continuously enhance business insights and reporting best practices Required Qualifications: 8+ years of experience in Data Analytics, generating Business Insights or similar role Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Hands on experience with AI/ ML frameworks, NLP, Sentiment analysis and Text summarization etc. Strong analytical, critical thinking and problem-solving skills Ability to communicate complex findings clearly to both technical and non-technical audiences Preferred Qualifications: Bachelor’s degree in business, Risk Mgmt, Statistics, Computer Science, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Enhancing risk assessments and associated methodologies Reviewing and creating thematic risk reporting to provide actionable insights into risk levels, emerging trends, and root causes Experience in the financial services industry Experience in Big Data, Data Science will be a definite advantage Familiarity with ERP systems or business process tools Knowledge of predictive analytics Show more Show less

Organization Overview Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Only candidates based in Mumbai, Pune, or Chennai will be considered, as our operations are strictly limited to these three locations Job Description The Senior Support Engineer, ERP role is a cornerstone within our organization, focused on delivering exceptional technical support for QAD and Progress products. In this role, you will engage directly with customers and partners through various communication platforms, such as CRM, telephone, email and internet-based tools, to address complex technical issues and inquiries related to QAD applications and Progress databases. As an ERP Support Engineer, you will be responsible for diagnosing and resolving technical issues, ensuring seamless installations, upgrades, and configurations of QAD products. You will leverage your expertise to perform Progress DBA tasks, including database optimization, backups, and troubleshooting. This role also demands strict adherence to quality standards, processes, and tools established by the company, ensuring consistent delivery of high-quality support. Your responsibilities extend to managing highly complex and escalated cases, requiring innovative problem-solving and a deep understanding of QAD and Progress systems. You will play a pivotal role in creating and maintaining detailed documentation of issues and resolutions, which will serve as a foundation for developing training materials and reusable solutions. These resources will be shared globally to empower customers, partners, and internal teams with actionable knowledge. Collaboration is a key component of this role, as you will work closely with team leads, peers, and cross-functional teams, including R&D and Product Management, to devise effective solutions and uphold superior support standards. Additionally, you will contribute to team growth by developing and sharing training content, focusing on complex case resolution and technical troubleshooting. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of existing product knowledge. This is necessary to stay prepared for any new challenges that might arise. As a Sr. Functional Analyst, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. Technical Support And Troubleshooting Provide comprehensive technical assistance for QAD and Progress products, including installations, configurations, upgrades, and administration tasks. Analyze and resolve technical issues, applying advanced troubleshooting skills and root cause analysis to deliver effective and timely resolutions. Handle complex and escalated cases that require innovative problem-solving, ensuring adherence to Service Level Agreements (SLAs) and maintaining high customer satisfaction. Perform Progress DBA tasks, including database optimization, backup/restore operations, and monitoring database performance to prevent disruptions. Incident Handling Manage incoming support requests through established ticketing systems and communication channels, ensuring accurate categorization and prioritization of issues. Escalate unresolved issues appropriately, collaborating with team leads and cross-functional departments to ensure timely resolutions. Proactively monitor incidents to identify recurring patterns, applying preventive measures to reduce repeat occurrences. Ensure that support incidents are resolved in line with established Service Level Agreements. Documentation And Knowledge Sharing Maintain detailed and accurate documentation of all troubleshooting steps, resolutions, and best practices for every case handled. Contribute to the organization's knowledge base by documenting verified solutions, technical insights, and reusable resources. Develop comprehensive guides and FAQs to support customers, partners, and internal teams, ensuring quick access to relevant information. Customer Engagement And Communication Communicate effectively with customers and partners to provide regular updates on issue resolution progress. Explain technical concepts in a clear and concise manner, ensuring that both technical and non-technical stakeholders understand the issue and the resolution. Foster trust and transparency with customers by maintaining a proactive approach and ensuring their concerns are addressed promptly. Collaboration And Teamwork Work closely with team leads, peers, and cross-functional departments, such as R&D and Product Management, to resolve complex issues. Engage with engineering teams to facilitate effective knowledge transfer and gain insights into product updates that may impact support processes. Actively participate in team meetings to share knowledge, discuss challenges, and contribute to continuous improvement initiatives. Training And Development Assist in developing and delivering training materials and sessions to enhance the skills and technical knowledge of team members. Mentor junior team members, providing guidance on complex cases and fostering a collaborative and growth-oriented team environment. Stay updated on the latest developments in QAD and Progress products, engaging in continuous learning to improve personal expertise. Shift Coverage And Flexibility Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Adapt to varying scheduling requirements to ensure timely assistance for customers in different time zones. Any Other Duties As Assigned Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Qualifications Education: A Bachelor’s Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Experience 3-4 years of relevant experience in supporting enterprise products, demonstrating expertise in resolving complex technical issues, and delivering exceptional customer-focused solutions. Strong problem-solving skills and a proven ability to manage high-priority cases in a fast-paced, customer-centric environment. Hands-on experience in ERP support is highly preferred, including: Installing, upgrading, and configuring ERP systems such as QAD, SAP, Oracle ERP, or Dynamics 365. Troubleshooting and resolving system-level issues, including performance optimization and configuration challenges. Performing advanced troubleshooting and database management tasks, including backups, restores, and optimization of Progress or similar DB environments. Technical Skills Proficiency in debugging and troubleshooting Unix, Windows, internet, and network environments. Programming knowledge in C, C++, Unix scripting, and Progress for issue resolution. Expertise in Progress DBA tasks, including database optimization, backup/restore, and performance monitoring. Strong Linux skills and basic SQL knowledge for database queries and troubleshooting. Experience with QAD product installation, configuration, and administration. QAD PKS or other relevant industry certifications are a plus. Soft Skills Strong analytical and problem-solving abilities. Exceptional communication skills, with the ability to explain technical concepts to non-technical stakeholders. Customer-focused mindset with a commitment to delivering high-quality service. Additional Information Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Show more Show less

What You'll Do Want to kick off an exciting career with a fast-growing cloud technology business? We are looking for highly energetic, customer-centric, driven professionals with, technical skills, and natural sales instincts to join our Sales Development organization as an Sr. Inside Sales Representative. You will gain experience working with clients of all levels, in multiple industries and across a broad geographical area. You be eager to grow through a clearly defined learning and earning path. The role will report to the Manager. What Your Responsibilities Will Be Respond to and qualify incoming web and phone inquiries regarding Avalara products Create a great first impression to our prospects and customers by providing them with a world class experience Build an excellent knowledge of products and services to be sold- Maintain active engagement with our leads through creative follow-up communications designed to increase customer interest in Avalara products Promote customer participation in webinars, certification events, or conferences- Achieve monthly quotas of qualified and sales accepted opportunities Collaborate as a team member within the department and with our organization as a whole What You’ll Need To Be Successful Minimum qualification required will be a Graduate. - Master's Degree in Sales & Marketing. 2+ years of corporate experience, outside of undergraduate graduation Software sales experience for EMEA region Prior inside sales experience Experience establishing communication and engagement with prospects Experience being held to and motivated by metrics Experience balancing multiple sales opportunities How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, bold enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Learning Programme Advisor enables effective learning operations across the Learning & Skills team. Key focus areas: demand planning, session scheduling, assignments and completions; compliance and conformance learning; event orchestration. This role is a global role, it plays a key part in ensuring we maximize bp’s resources for example by managing vendor relationships and ensuring smooth processes between different parts of bp. It also minimizes risk, for example, by ensuring learning, particularly compliance and conformance learning, is assigned and completions recorded promptly and correctly. The Learning Programme Advisor must work accurately at pace, thinking critically to focus effort on the high value problems to solve. Role Purpose: This role is responsible for supporting the full cycle of operations for learning and development programmes. It plays a critical part in overseeing vendor relationships, managing performance, ensuring smooth processes between different parts of bp, and collaboration with external service providers. What you will do: Understands the end-to-end lifecycle of learning solutions and programs within the Skills performance and learning portfolio. Builds strong working relationships with colleagues in the learning team and S+S to deliver prioritized activity effectively, solve problems and improve ways of working, using AI, where appropriate. Manages end to end learning operations for the Learning & Skills team for global and local solutions, including onboarding solutions, content management, demand planning, session scheduling, assignments and completions. Identifies risks related to enrolment or session delivery, makes and actions recommendations to ensure resources are focused on the highest value outcomes for bp and is willing to challenge, where needed. Manages compliance and conformance learning from assignment to reporting including data analysis and interpretation and handling audit requests. Orchestrates global and local programs, including faculty management, liaising with venues, and logistics. Works with colleagues across Talent to support priority learning events in the UK and US with on-the-ground program management. Supports the end-to-end ARIBA process where needed, ensuring all interested parties have access to contracts and purchase orders, and approvals are directed according to delegations of authority. What you will need: Bachelor’s degree in a Learning and development or data analytics related subject or relevant experience is desirable. 2-years’ experience in a business-facing learning operations role, using learning operations systems and processes. Skills: Growth mindset; ‘getting things done’; strong project management and organizational skills, ability to manage multiple initiatives simultaneously. Commercial acumen; data analysis, visualization, interpretation; supplier relationship management; risk management; communications and influencing; stakeholder management; decision making; agility core practices; problem solving; learning content design and management; creating a high performing team. Skills from the capability framework for PC&C COE specialists: Managing change; psychological safety; continuous learning; legal and regulatory environment and compliance; continuous improvement; analytical thinking; agility core practices; resilience; teamwork; customer centric thinking. Technical: Proficiency in learning management systems and digital learning tools. Experience of contract management systems/software, and learning software/platforms e.g. Xyleme and Cornerstone. Experience of compliance and conformance learning processes. Behavioural: Experience advising and influencing colleagues and stakeholders. Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Communication, Continued Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

What You'll Do The Team Leader is responsible for the overall productivity of the team. You will include task delegation, performance monitoring, ensuring compliance with Service Level Agreements (SLAs), and supporting team development and continuous improvement. What Your Responsibilities Will Be Team Management: Manage daily operations, ensuring that team members are focused, productive, and meeting important performance targets. Service level agreements and Quality Control: Ensure that Service Level Agreements (SLAs) are consistently met and that classification work is accurate Task Delegation: Assign classifiers to different Lines of Business (LOB), ensuring proper workload distribution and aligning resources to meet project needs. Performance Monitoring: Conduct regular one-on-one meetings with team members to assess performance, provide feedback, and set future goals. Cross-Audits: Perform cross-audits on team members' classifications to ensure accuracy and compliance with regulatory standards. Mentorship: Provide leadership and mentorship to junior team members, helping them develop their classification skills and improve productivity. Process Improvement: Identify opportunities for process improvements within the team and work with senior leadership to implement changes. Client Relations: Work with clients to ensure that classification processes meet their expectations, address any concerns, and align with business needs. Collaboration: Collaborate with internal teams (e.g., Logistics, Compliance, Sales) to ensure proper classification, delivery of projects, and agreement on our goals. What You’ll Need To Be Successful You should have minimum 6 year of experience in HS classification. People from E-Commerce and Customs background would be given preference. You should be graduate out of recognized university (Minimum Education requirement), MBA/BBA will be preferred You should be comfortable with Computer, MS-Office and Internet Surfing from research perspective. You should have Sound Understanding Online Shopping Portals. Work Environment & Location: Location: Noida On-site. Shift timings: Rotational Travel requirements: No How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

Organization Overview Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Only candidates based in Mumbai, Pune, or Chennai will be considered, as our operations are strictly limited to these three locations Job Description The Senior Support Engineer, ERP role is a cornerstone within our organization, focused on delivering exceptional technical support for QAD and Progress products. In this role, you will engage directly with customers and partners through various communication platforms, such as CRM, telephone, email and internet-based tools, to address complex technical issues and inquiries related to QAD applications and Progress databases. As an ERP Support Engineer, you will be responsible for diagnosing and resolving technical issues, ensuring seamless installations, upgrades, and configurations of QAD products. You will leverage your expertise to perform Progress DBA tasks, including database optimization, backups, and troubleshooting. This role also demands strict adherence to quality standards, processes, and tools established by the company, ensuring consistent delivery of high-quality support. Your responsibilities extend to managing highly complex and escalated cases, requiring innovative problem-solving and a deep understanding of QAD and Progress systems. You will play a pivotal role in creating and maintaining detailed documentation of issues and resolutions, which will serve as a foundation for developing training materials and reusable solutions. These resources will be shared globally to empower customers, partners, and internal teams with actionable knowledge. Collaboration is a key component of this role, as you will work closely with team leads, peers, and cross-functional teams, including R&D and Product Management, to devise effective solutions and uphold superior support standards. Additionally, you will contribute to team growth by developing and sharing training content, focusing on complex case resolution and technical troubleshooting. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of existing product knowledge. This is necessary to stay prepared for any new challenges that might arise. As a Sr. Functional Analyst, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. Technical Support And Troubleshooting Provide comprehensive technical assistance for QAD and Progress products, including installations, configurations, upgrades, and administration tasks. Analyze and resolve technical issues, applying advanced troubleshooting skills and root cause analysis to deliver effective and timely resolutions. Handle complex and escalated cases that require innovative problem-solving, ensuring adherence to Service Level Agreements (SLAs) and maintaining high customer satisfaction. Perform Progress DBA tasks, including database optimization, backup/restore operations, and monitoring database performance to prevent disruptions. Incident Handling Manage incoming support requests through established ticketing systems and communication channels, ensuring accurate categorization and prioritization of issues. Escalate unresolved issues appropriately, collaborating with team leads and cross-functional departments to ensure timely resolutions. Proactively monitor incidents to identify recurring patterns, applying preventive measures to reduce repeat occurrences. Ensure that support incidents are resolved in line with established Service Level Agreements. Documentation And Knowledge Sharing Maintain detailed and accurate documentation of all troubleshooting steps, resolutions, and best practices for every case handled. Contribute to the organization's knowledge base by documenting verified solutions, technical insights, and reusable resources. Develop comprehensive guides and FAQs to support customers, partners, and internal teams, ensuring quick access to relevant information. Customer Engagement And Communication Communicate effectively with customers and partners to provide regular updates on issue resolution progress. Explain technical concepts in a clear and concise manner, ensuring that both technical and non-technical stakeholders understand the issue and the resolution. Foster trust and transparency with customers by maintaining a proactive approach and ensuring their concerns are addressed promptly. Collaboration And Teamwork Work closely with team leads, peers, and cross-functional departments, such as R&D and Product Management, to resolve complex issues. Engage with engineering teams to facilitate effective knowledge transfer and gain insights into product updates that may impact support processes. Actively participate in team meetings to share knowledge, discuss challenges, and contribute to continuous improvement initiatives. Training And Development Assist in developing and delivering training materials and sessions to enhance the skills and technical knowledge of team members. Mentor junior team members, providing guidance on complex cases and fostering a collaborative and growth-oriented team environment. Stay updated on the latest developments in QAD and Progress products, engaging in continuous learning to improve personal expertise. Shift Coverage And Flexibility Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Adapt to varying scheduling requirements to ensure timely assistance for customers in different time zones. Any Other Duties As Assigned Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Qualifications Education: A Bachelor’s Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Experience 3-4 years of relevant experience in supporting enterprise products, demonstrating expertise in resolving complex technical issues, and delivering exceptional customer-focused solutions. Strong problem-solving skills and a proven ability to manage high-priority cases in a fast-paced, customer-centric environment. Hands-on experience in ERP support is highly preferred, including: Installing, upgrading, and configuring ERP systems such as QAD, SAP, Oracle ERP, or Dynamics 365. Troubleshooting and resolving system-level issues, including performance optimization and configuration challenges. Performing advanced troubleshooting and database management tasks, including backups, restores, and optimization of Progress or similar DB environments. Technical Skills Proficiency in debugging and troubleshooting Unix, Windows, internet, and network environments. Programming knowledge in C, C++, Unix scripting, and Progress for issue resolution. Expertise in Progress DBA tasks, including database optimization, backup/restore, and performance monitoring. Strong Linux skills and basic SQL knowledge for database queries and troubleshooting. Experience with QAD product installation, configuration, and administration. QAD PKS or other relevant industry certifications are a plus. Soft Skills Strong analytical and problem-solving abilities. Exceptional communication skills, with the ability to explain technical concepts to non-technical stakeholders. Customer-focused mindset with a commitment to delivering high-quality service. Additional Information Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. What We’re Looking For As a Senior Reconciliations Control Manager , you’ll play a pivotal role in building and enhancing our reconciliation framework. This is a high-impact individual contributor role that demands strategic thinking, regulatory alignment, and a deep understanding of global payment flows and reconciliation practices. You’ll lead and own key reconciliation initiatives—designing scalable processes, driving automation, and ensuring our systems meet regulatory and safeguarding standards. Your focus will be on building for the future: solving complex reconciliation challenges, embedding risk mitigation strategies, and partnering cross-functionally to support new product launches and infrastructure enhancements. Your Day-to-day Responsibilities Would Include Designing and enhancing strategic reconciliation processes to support new and existing products, ensuring alignment with regulatory and safeguarding requirements across the UK, EU, and India. Driving reconciliation transformation initiatives—from gap assessments and root cause analysis to full implementation of new workflows, system improvements, and automation strategies. Owning the reconciliation impact of change—collaborating with cross-functional teams to support system migrations, payment flow updates, and regulatory shifts (e.g., ISO 20022 migration). Identifying and mitigating reconciliation risks by proactively assessing new product flows, transaction types, and operational changes. Implementing sustainable solutions to known reconciliation issues, embedding improvements that increase accuracy, efficiency, and control. Leading strategic investigations into recurring or complex breaks, proposing and executing long-term resolutions that reduce operational overhead. Ensuring regulatory and internal policy compliance, validating reconciliation coverage and controls across safeguarding, e-money, and payment services. Creating clear documentation, dashboards, and materials to support stakeholder visibility, audit readiness, and cross-team understanding. Partnering with Product, Engineering, Operations, and Compliance to embed reconciliation requirements into end-to-end journeys and upcoming launches. Championing best practices in reconciliation design, helping define what "excellent" looks like in process integrity, automation, and exception handling. What Makes You a Great Fit 7–10 years of experience in Reconciliation, Risk, or Control roles within a FinTech or financial services environment. Strong understanding of global payment flows (SEPA, FPS, BACS, SWIFT, UPI etc.) and how they translate into reconciliation and settlement logic. Proven experience designing reconciliation processes aligned with regulatory frameworks (including safeguarding and e-money). Excellent analytical and problem-solving skills with the ability to translate complex issues into actionable plans. Demonstrated success in process improvement, automation, or system implementation within the reconciliation space. Familiarity with reconciliation tools (e.g. AutoRek) and working with APIs, data structures, or custom integrations. Strong written and verbal communication skills, with confidence in influencing stakeholders and documenting key processes. Highly organised, detail-oriented, and capable of managing strategic projects independently in a fast-paced environment. Comfortable working across teams and functions with minimal oversight—proactive, curious, and execution-focused. Track record of successful process redesign, automation, system change management and stakeholder enablement through tools or training. Our Tech Stack (You don’t have to excel in all, but willing to learn them): Excel AutoRek or another Reconciliation tool Familiar with Google applications e.g G-Drive, G-sheets, G-meet etc. Jira What You’ll Get In Return Competitive Salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

As Cloud Engineer you will be responsible for the deployment, integration, and management of private, public, and/or hybrid cloud platform services supporting the development of complex analytical applications at enterprise scale. In this role the candidate must be able to demonstrate their networking and security protocol knowledge to ensure safe and scalable environment provisioning while protecting accessibility to data assets residing within. The candidate will be developing infrastructure as code using scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies in the spirit of speed and consistency. Continuous collaboration will be an important aspect of this role working with a variety of architects and peer engineering teams ensuring deployed services meet the highest levels of scalability, reliability, and performance while balancing security, maintainability, reliability, and operational excellence. Minimum Education Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent formal training or work experience. Minimum Experience Three to four (3-4) years’ experience in cloud engineering or related field. Experience providing leadership in a general planning or consulting setting. Some experience as a leader or a senior member of multi-function project teams. A related advanced degree may offset the related experience requirements. Knowledge, Skills And Abilities Strong oral and written communication skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Responsible for accuracy, completeness, consistency, and reliability of the data analytics, reporting, and data products across the organization, adhering to best practices, collaborating with cross-functional teams to deliver high-quality software solutions. Define, implement, and maintain data quality rules, validations, and profiling across key datasets. Work with Data Engineers and Analysts to identify critical data elements (CDEs) and set quality thresholds. Establish data quality SLAs and alerting mechanisms for pipeline failures or data anomalies. Build or integrate tools for automated data validation, profiling, and anomaly detection Develop test suites for pipelines, including row count checks, null value thresholds, schema validation, and referential integrity. Contribute to data observability frameworks and contribute to metadata enrichment and data documentation to increase data transparency. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in data quality testing based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Provide strategic project support for information technology teams to ensure projects are delivered on time, within budget and conform to quality standards while mitigating risks and constraints. Manages it activities of both external and internal resources to ensure that projects meet established deadlines. Manages project relations and communications between business and technical members, developing and executing project management plan to ensure pomp process methodologies compliance. Plans and coordinates activities in order to ensure project goals are met within defined scope, time, and cost constraints. Develops strong working relationships with all key stakeholders. Facilitates stakeholder analysis to ensure requirement definition alignment with project scope, works closely with business partners to define business requirements and align projects with overall company strategic objectives. Performs project communication planning, information distribution, progress reporting, and overall project administration. Proactively identifies and plans for potential risks, builds contingency plans, and takes action to mitigate risks. Provides technical/solution expertise and advice to senior/executive management on domain application landscape and current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business. Advanced analytical and problem solving skills. Ability to effectively lead multiple projects. Strong organizational, time management, interpersonal skills with ability to effectively multi-task. Comprehensive computer skills using Excel, Word, PowerPoint, Business Objects. Comprehensive presentation, verbal and written communication skill. Seven (7) years’ relevant experience in project and process planning and management. Project Management Professional (PMP) certification preferred. Knowledge of cross functional departmental processes preferred. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Duties for this role include but not limited to: supporting the design, build, test and maintain data pipelines at big data scale. Assists with updating data from multiple data sources. Work on batch processing of collected data and match its format to the stored data, make sure that the data is ready to be processed and analyzed. Assisting with keeping the ecosystem and the pipeline optimized and efficient, troubleshooting standard performance, data related problems and provide L3 support. Implementing parsers, validators, transformers and correlators to reformat, update and enhance the data. Provides recommendations to highly complex problems. Providing guidance to those in less senior positions. Job Description Duties for this role include but not limited to: supporting the design, build, test and maintain data pipelines at big data scale. Assists with updating data from multiple data sources. Work on batch processing of collected data and match its format to the stored data, make sure that the data is ready to be processed and analyzed. Assisting with keeping the ecosystem and the pipeline optimized and efficient, troubleshooting standard performance, data related problems and provide L3 support. Implementing parsers, validators, transformers and correlators to reformat, update and enhance the data. Provides recommendations to highly complex problems. Providing guidance to those in less senior positions. Additional Job Description Data Engineers play a pivotal role within Dataworks, focused on creating and driving engineering innovation and facilitating the delivery of key business initiatives. Acting as a “universal translator” between IT, business, software engineers and data scientists, data engineers collaborate across multi-disciplinary teams to deliver value. Data Engineers will work on those aspects of the Dataworks platform that govern the ingestion, transformation, and pipelining of data assets, both to end users within FedEx and into data products and services that may be externally facing. Day-to-day, they will be deeply involved in code reviews and large-scale deployments. Essential Job Duties & Responsibilities Understanding in depth both the business and technical problems Dataworks aims to solve Building tools, platforms and pipelines to enable teams to clearly and cleanly analyze data, build models and drive decisions Scaling up from “laptop-scale” to “cluster scale” problems, in terms of both infrastructure and problem structure and technique Collaborating across teams to drive the generation of data driven operational insights that translate to high value optimized solutions. Delivering tangible value very rapidly, collaborating with diverse teams of varying backgrounds and disciplines Codifying best practices for future reuse in the form of accessible, reusable patterns, templates, and code bases Interacting with senior technologists from the broader enterprise and outside of FedEx (partner ecosystems and customers) to create synergies and ensure smooth deployments to downstream operational systems Skill/Knowledge Considered a Plus Technical background in computer science, software engineering, database systems, distributed systems Fluency with distributed and cloud environments and a deep understanding of optimizing computational considerations with theoretical properties Experience in building robust cloud-based data engineering and curation solutions to create data products useful for numerous applications Detailed knowledge of the Microsoft Azure tooling for large-scale data engineering efforts and deployments is highly preferred. Experience with any combination of the following azure tools: Azure Databricks, Azure Data Factory, Azure SQL D, Azure Synapse Analytics Developing and operationalizing capabilities and solutions including under near real-time high-volume streaming conditions. Hands-on development skills with the ability to work at the code level and help debug hard to resolve issues. A compelling track record of designing and deploying large scale technical solutions, which deliver tangible, ongoing value Direct experience having built and deployed robust, complex production systems that implement modern, data processing methods at scale Ability to context-switch, to provide support to dispersed teams which may need an “expert hacker” to unblock an especially challenging technical obstacle, and to work through problems as they are still being defined Demonstrated ability to deliver technical projects with a team, often working under tight time constraints to deliver value An ‘engineering’ mindset, willing to make rapid, pragmatic decisions to improve performance, accelerate progress or magnify impact Comfort with working with distributed teams on code-based deliverables, using version control systems and code reviews Ability to conduct data analysis, investigation, and lineage studies to document and enhance data quality and access Use of agile and devops practices for project and software management including continuous integration and continuous delivery Demonstrated expertise working with some of the following common languages and tools: Spark (Scala and PySpark), Kafka and other high-volume data tools SQL and NoSQL storage tools, such as MySQL, Postgres, MongoDB/CosmosDB Java, Python data tools Azure DevOps experience to track work, develop using git-integrated version control patterns, and build and utilize CI/CD pipelines Working knowledge and experience implementing data architecture patterns to support varying business needs Experience with different data types (json, xml, parquet, avro, unstructured) for both batch and streaming ingestions Use of Azure Kubernetes Services, Eventhubs, or other related technologies to implement streaming ingestions Experience developing and implementing alerting and monitoring frameworks Working knowledge of Infrastructure as Code (IaC) through Terraform to create and deploy resources Implementation experience across different data stores, messaging systems, and data processing engines Data integration through APIs and/or REST service PowerPlatform (PowerBI, PowerApp, PowerAutomate) development experience a plus Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing projects. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities. Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Lead and implement regional projects, collaborating with cross-skilled teams to ensure successful execution and alignment with organizational goals and standards. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity. Conduct data analysis to extract actionable insights and drive decision-making. Explore and visualize datasets to uncover patterns, trends, and anomalies. Analyze historical data to identify trends and develop forecasts for future performance. Investigate and identify root causes of issues or discrepancies in data. Provide training and support to users on data analysis tools and techniques. Communicate findings and insights through compelling data visualizations and narratives. Support data-related projects by providing analytical expertise and insights. Ensure data accuracy, completeness, and integrity through quality assurance processes. Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Relevant work experience as in data analysis based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Statistical Knowledge Data Modeling and Visualization Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: The Threat Detection & Response team in Tide focuses on protecting the company by building a robust detection and automation platform. We're proactive in our defense, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. ABOUT THE ROLE: As a Threat Detection Engineer, you'll be: Implementing the strategic vision for threat detection, taking ownership of the detection and response life cycle. Hands-on with the SIEM; from creating log parsers for in-house web apps to visualizing data Looker dashboards. Creating security automations and playbooks to automate mundane tasks; from data enrichment to automatically removing phishing emails from employee mailboxes. We want you to run with the "anything is possible" mantra. Continuously hunting for sophisticated threats across our infrastructure, leveraging threat intelligence and innovative detection techniques to stay ahead of attackers. You'll monitor and respond to threats across AWS, GCP, internal applications, and employee endpoints (Windows, macOS). Responsible for ensuring good quality detections which align with our standards and best practices . Identifying opportunities to build or enhance internal tools that streamline threat detection processes, improve data visibility, and increase response efficiency. WHAT WE ARE LOOKING FOR: Strong knowledge with one of the following: Splunk, Chronicle, Panther. Strong understanding of modern attack and defense techniques which apply to Cloud (AWS, GCP), SaaS (such as Google Workspace and Okta) and desktop (Windows and macOS) environments. Passion for passing on knowledge to fellow colleagues. Hands-on attitude and the ability to drive solutions to completion. Strong experience in security automation, from writing scripts to creating end-to-end automated workflows. Familiarity with SOAR platforms and automating threat detection and response tasks. Excellent spoken and written communication skills. Experience with writing automation and scripts; bonus points if you have a repository to show-case your work. WHAT YOU'LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE As a Member Success Executive, you will be: A part of the "account farming" team, responsible for nurturing member relationships post-sale. Focused on achieving targets related to Tide account activations as the primary objective of the farming team. Engaging with existing members through calls, building rapport, understanding their businesses, and upselling relevant products or services to help them thrive. Collaborating cross-functionally with other departments to understand upcoming product launches and effectively pitch them to our members. Independently sourcing leads that you identify as having potential to generate revenue. Getting to know leads/prospective members and their business plans, recommending relevant products and services to support their growth. Comfortable with cold calls, emails, and outreach, requiring minimal coaching in these areas. Spending time coaching members through the setup process and providing support wherever needed, offering a 5-star service as you welcome them to Tide. WHAT WE ARE LOOKING FOR Tide is seeking a Member Success Executive (Tele-Sales Executive) who is target-oriented and passionate about aiding small businesses. Thriving in a fast-paced, ever-changing environment excites you, along with a keen interest in the fintech industry and its efforts to save small business owners time and money. You'll be focused on targets and confident in handling objections to achieve revenue goals. Additionally, you'll possess an excellent telephone manner, be outgoing, and thrive in a close-knit team environment. With excellent commercial awareness, you'll continually seek new revenue-generating opportunities. Passion, drive, and enthusiasm are a must. You will also be: Passionate, driven, with a can-do attitude and a positive outlook. Possessing 1-3 years' experience in tele-sales roles, focusing on revenue generation, preferably within the FinTech or digital banking sector. Demonstrating excellent written and spoken English and Hindi language skills. Having previous customer service or tele-sales experience. Focused on revenue and capable of up-selling to prospective members. Target-driven. Comfortable with constant change and shifting priorities. A troubleshooter with a member-first mentality. A team player able to complete ad-hoc tasks. Incredibly self-motivated and conscientious, aiming to make a real difference to the business. Able to listen, learn, and adapt to feedback. Having knowledge of compliance, KYC, AML, and associated regulations. Possibly having previous experience working with a Fintech or digital bank. WHAT YOU WILL GET IN RETURN Competitive Salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity. 1. Conduct data analysis to extract actionable insights and drive decision-making. 2. Explore and visualize datasets to uncover patterns, trends, and anomalies. 3. Analyze historical data to identify trends and develop forecasts for future performance. 4. Investigate and identify root causes of issues or discrepancies in data. 5. Provide training and support to users on data analysis tools and techniques. 6. Communicate findings and insights through compelling data visualizations and narratives. 7. Support data-related projects by providing analytical expertise and insights. 8. Ensure data accuracy, completeness, and integrity through quality assurance processes. Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Relevant work experience as in data analysis based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Statistical Knowledge Data Modeling and Visualization Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing projects. 1. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. 2. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. 3. Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. 4. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. 5. Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities. 6. Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. 7. Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. 8. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. 9. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. 10. Lead and implement regional projects, collaborating with cross-skilled teams to ensure successful execution and alignment with organizational goals and standards. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Provide strategic project support for information technology teams to ensure projects are delivered on time, within budget and conform to quality standards while mitigating risks and constraints. Manages it activities of both external and internal resources to ensure that projects meet established deadlines. Manages project relations and communications between business and technical members, developing and executing project management plan to ensure pomp process methodologies compliance. Plans and coordinates activities in order to ensure project goals are met within defined scope, time, and cost constraints. Develops strong working relationships with all key stakeholders. Facilitates stakeholder analysis to ensure requirement definition alignment with project scope, works closely with business partners to define business requirements and align projects with overall company strategic objectives. Performs project communication planning, information distribution, progress reporting, and overall project administration. Proactively identifies and plans for potential risks, builds contingency plans, and takes action to mitigate risks. Provides technical/solution expertise and advice to senior/executive management on domain application landscape and current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business. Advanced analytical and problem solving skills. Ability to effectively lead multiple projects. •Strong organizational, time management, interpersonal skills with ability to effectively multi-task. •Comprehensive computer skills using Excel, Word, PowerPoint, Business Objects. Comprehensive presentation, verbal and written communication skill. Seven (7) years’ relevant experience in project and process planning and management. Project Management Professional (PMP) certification preferred. Knowledge of cross functional departmental processes preferred. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

As Cloud Engineer you will be responsible for the deployment, integration, and management of private, public, and/or hybrid cloud platform services supporting the development of complex analytical applications at enterprise scale. In this role the candidate must be able to demonstrate their networking and security protocol knowledge to ensure safe and scalable environment provisioning while protecting accessibility to data assets residing within. The candidate will be developing infrastructure as code using scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies in the spirit of speed and consistency. Continuous collaboration will be an important aspect of this role working with a variety of architects and peer engineering teams ensuring deployed services meet the highest levels of scalability, reliability, and performance while balancing security, maintainability, reliability, and operational excellence. Minimum Education Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent formal training or work experience. Minimum Experience Three to four (3-4) years’ experience in cloud engineering or related field. Experience providing leadership in a general planning or consulting setting. Some experience as a leader or a senior member of multi-function project teams. A related advanced degree may offset the related experience requirements. Knowledge, Skills and Abilities Strong oral and written communication skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Greetings from "Chief Cornerstone Staffing Services" We have an opening for "CNC Operator" Exp : 2- 4 yrs Immediate Joiners preferable Salary best in the industry Job Location : Avadi, Chennai Conatct: Sakthi HR- 8489589306 Chief Cornerstone Staffing Services Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: CNC Operator: 1 year (Preferred) Work Location: In person

Responsible for accuracy, completeness, consistency, and reliability of the data analytics, reporting, and data products across the organization, adhering to best practices, collaborating with cross-functional teams to deliver high-quality software solutions. Define, implement, and maintain data quality rules, validations, and profiling across key datasets. Work with Data Engineers and Analysts to identify critical data elements (CDEs) and set quality thresholds. Establish data quality SLAs and alerting mechanisms for pipeline failures or data anomalies. Build or integrate tools for automated data validation, profiling, and anomaly detection Develop test suites for pipelines, including row count checks, null value thresholds, schema validation, and referential integrity. Contribute to data observability frameworks and contribute to metadata enrichment and data documentation to increase data transparency. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in data quality testing based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Location: Vadodara, Gujarat, India Who We Are: Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. Headquartered in Los Angeles, the company has employees around the globe. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA's Best Places to Work in 2020, 2021 and 2022!) With Convoso, the future is bright as we continue to evolve our technology. The company's foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases. Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community. The Job: At Convoso, we're constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That's where you come in. We are looking for a QA Manager. As our QA Manager , you'll be responsible for overseeing the full scope of software quality efforts across the organization. You'll lead a diverse team of QA professionals, manage testing initiatives across multiple projects, define and track KPIs, and work closely with engineering, product, and leadership to ensure that quality remains a cornerstone of our software delivery lifecycle. You'll also be hands-on with tools like Cypress, Postman and Jenkins frameworks when needed, driving strategic improvements across our CI/CD pipelines and automation architecture. What You'll Be Doing: Leadership & Team Management Lead, mentor, and grow a cross-functional QA team including manual testers, SDETs, and offshore QA resources. Establish team priorities, assign tasks and ensure deadlines are met while maintaining high-quality standards Manage resources and timelines for multiple concurrent projects, ensuring efficient test execution Set clear goals, career paths, and performance benchmarks for the team. Foster a culture of ownership, accountability, continuous improvement, and innovation. Strategic Quality Initiatives Own QA strategy and processes across all product lines, ensuring scalability, effectiveness, and alignment with company goals. Define and track quality KPIs, test coverage metrics, and defect trends to drive transparency and improvement. Collaborate with engineering and product stakeholders to plan test strategies, test data management, and acceptance criteria. Automation & CI/CD Ensure consistent automation coverage across all product components, prioritizing high-value user flows and critical paths. Oversee design and implementation of reliable automated test scenarios and regression suites for UI and AP. Drive the adoption and scaling of automated testing frameworks (we use Cypress.IO), integrated with CI/CD tools like Jenkins. Ensure test suites are fast, reliable, maintainable, and provide actionable feedback to the development, DevOps and QA teams. Process & Best Practices Establish, document, and enforce QA best practices, tools, and standards across the team. Conduct regular audits and retrospectives to identify process improvements and reduce risk. Coordinate performance testing efforts and system monitoring in coordination with DevOps teams. Project & Stakeholder Management Act as the quality owner across agile squads, contributing to sprint planning, grooming, and retrospectives. Provide regular reporting and quality dashboards to engineering leadership and other stakeholders. Balance resource allocation and prioritize QA efforts across multiple projects and deadlines. Who You Are: 8+ years in Software Testing and Quality Assurance 3+ years in a QA management role Demonstrated experience managing large, distributed QA teams (manual + automation) Hands-on experience writing JavaScript (preferred) and creating functional automation scripts using tools like Cypress.IO (preferred), Playwright, Webdriver.IO, Test Cafe, etc. Strong expertise in API testing and test automation, especially using Postman or similar tools Expert-level experience in test planning, case design, regression coverage, and performance test strategy Solid understanding of QA methodologies, test lifecycle, and Agile software development Experience with CI/CD integration, preferably using Jenkins Excellent verbal and written communication skills. Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift

Overview The Lead Software Engineer will play a pivotal role in software development activities and long-term initiative planning and collaboration across the Strategy & Transformation (S&T) organization. Software Engineering is the cornerstone of scalable digital transformation across PepsiCo’s value chain. This candidate will support the end-to-end software development experience and deliver high quality software as part of the DevOps process. The candidate in this role will provide technical oversight and direction to our software development team to ensure we deliver the best possible software solutions and ensure they are generating value through cost savings or incremental value. This candidate will work closely with the user experience, product, IT, and process engineering teams to develop new products and prioritize deliver solutions across S&T core priorities. Responsibilities Support the vision and guide a team of engineers to build and support digital products and services (DPS) across S&T core priorities Partner with User Experience, Product Management, IT, Data & Analytics, Emerging Tech, Innovation, and Process Engineering teams to deliver the Digital Products portfolio Support software development strategy utilizing industry standards. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy. Support expanding DPS capabilities through a customer obsessed, services-driven digital solutions platform that leverages data and AI to deliver automated and personalized experiences Help problem solve delivery impediments, risks, issues, and changes tied to the engineering initiatives to the stakeholders Interact with key business partners to recommend solutions that best meet the strategic needs of the business Qualifications A Bachelor’s Degree in Computer Science, Engineering or a related field Master’s or PhD in Computer Science or Engineering preferred Minimum of 8 years of relevant software development experience 2+ years of experience on as senior software engineer in scalable distributed systems Expertise in Java and Spring / SpringBoot ecosystem, JUnit , BackEnd MicroServices, Serverless Computing, Creating REST API’S Commanding knowledge of data structures, algorithms, and object oriented design Working knowledge of programming languages beyond C#, Java, C or C( (e.g. Ruby, Python, Perl) Experience with Azure, Google Cloud, Amazon Web Services and cloud specific PaaS and SaaS solutions Experience with mission critical, 24x7 systems Experience with high throughput cloud native distributed systems Experience implementing and consuming large-scale web services Deep knowledge of design patterns Full stack engineering experience Show more Show less

Overview The Principal Software Engineer will play a pivotal role in software development activities and long-term initiative planning and collaboration across the Strategy & Transformation (S&T) organization. Software Engineering is the cornerstone of scalable digital transformation across PepsiCo’s value chain. This leader will deliver the end-to-end software development experience, deliver high quality software as part of the DevOps process, and have accountability for our business operations. The leader in this role will provide technical oversight and direction to our software development team to ensure we deliver the best possible software solutions and ensure they are generating value through cost savings or incremental value. This leader will work closely with the user experience, product, IT, and process engineering teams to develop new products and prioritize deliver solutions across S&T core priorities. Responsibilities Support the vision and guide a team of engineers to build and support digital products and services (DPS) across S&T core priorities Drive partnerships with User Experience, Product Management, IT, Data & Analytics, Emerging Tech, Innovation, and Process Engineering teams to deliver the Digital Products portfolio Develop software development strategy utilizing industry standards. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy. Lead multi-discipline, high-performance work teams distributed across remote locations effectively. Build, manage, develop, and mentor a team of engineers. Interact with executives across the company to lead the narrative around software engineering Develop and expand DPS capabilities through a customer obsessed, services-driven digital solutions platform that leverages data and AI to deliver automated and personalized experiences Manage and appropriately escalate delivery impediments, risks, issues, and changes tied to the engineering initiatives to the stakeholders Interact with key business partners to recommend solutions that best meet the strategic needs of the business Qualifications A Bachelor’s Degree in Computer Science, Engineering or a related field Master’s or PhD in Computer Science or Engineering preferred Minimum of 9 years of relevant software development and engineering management experience 3+ years of experience on architecting fault tolerant, high scale distributed systems Commanding knowledge of data structures, algorithms, and object-oriented design Expertise in Java and Spring / SpringBoot ecosystem, JUnit , BackEnd MicroServices, Serverless Computing, Creating REST API’S Experience with JavaScript/TypeScript, Node.js, React / ReactNative FrontEnd frameworks Full stack engineering experience Experience with Azure Google Cloud, Amazon Web Services and cloud specific PaaS and SaaS solutions Experience with mission critical, 24x7 systems Experience with high throughput cloud native distributed systems Experience implementing and consuming large-scale web services Deep knowledge of design patterns Show more Show less

Digital Content; Digital Business Development & Business Readiness; Digital Customer Continuity; Digital Marketing; Digital Product Development; Innovation; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer Analytics Grade - 7 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date What Your Main Responsibilities Are Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.  Coordination of the Team Administrative Tasks, Events, or other related tasks as per Policy & Procedures of the Company.  Travel related: Coordinate with Managers & their team members for any admin related queries i.e. hotel booking, cab booking, tickets, etc., in consultation with travel agent BCD travels/Concur  Trainings/Meetings: Arrange requirements for Workshops/Trainings/Team meeting such as stationery, lunch/snacks, conference room bookings, coordinating with facility team for arrangements, assisting the visitors for any access related requirements, etc. and always providing support to attendees.  Track and follow-up with Managers and their team members on completion of their FLC courses, e-time exceptions/leave approvals, QDM courses, asset management for respective location, etc.  Assist in coordinating various events such as monthly birthday celebration, lunch, and other festive celebrations.  Finance related: Process POs, submit, coordinate and follow-up on invoices of vendors. Scrutinize T&E reports of Managers/team members, check on their required approvals are in place before their submission as per company policy.  Ensure team mark their daily attendance in the register maintained at each SW locations.  Create/Add/delete team members in respective email groups.  PC proficient with ability to use Microsoft Office Software, including but not limited to, Word, Excel, and Powerpoint.  Highly proficient typing/data entry skills, good time management, organizational, multitasking, and interpersonal skills.  Ability to manage confidential information.  SPOC/PA administrator for Company credit cards.  Maintain various trackers required for the team, various contacts, etc.  Keep updated with all FedEx policies to ensure 100% compliance.  Completes ad-hoc administrative tasks as requested by Managers.  Maintains supplies and resources and ensures technical/facilities services are available via the relevant supporting departments. Maintains necessary online /hard copy filing system as required, including ensuring data of a sensitive or confidential nature is protected.  All above and any other activities must be done after prior consultation with the respective EA What We Are Looking For Planning & Organizing Skills;Interpersonal Skills;Microsoft Office & PC Skills;Team Working Skills;Written & Verbal Communication Skills INTERNAL CONTACTS  Regular interaction with First Line Management.  Occasional interaction with Senior Management  Occasional interaction with Directors. EXTERNAL CONTACTS Occasional interaction with External vendors EXPERIENCE 1-3 Years Preferably In This Role FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less