2554 Cornerstone Jobs - Page 28

Company Description Welcome to The Brand Palette! Our agency is dedicated to creating unforgettable brand experiences through branding, strategy, and digital solutions. From brand identity and experience to digital branding, we are storytellers and creators at heart. Based in Chandigarh, India, we offer a range of services to bring brand's story to life. Role Description This is a full-time on-site role for a Graphic Designer at The Brand Palette in Chandigarh, India. The Graphic Designer will be responsible for creating visual concepts, developing brand identities, designing logos, working on packaging projects, and other print and digital creatives. The role will involve collaborating with the team to create impactful design solutions. Experience Branding & Identity : Led the creation and development of brand identities for clients across various industries. Packaging Design : Designed innovative and visually appealing packaging for consumer goods and is aware of printing techniques, surfaces and practices. Logo Design : Created impactful logos that served as the cornerstone of clients' brand identities. Print & Digital Collateral: Produced a wide range of marketing materials, including brochures, flyers, banners, and social media graphics. Typography & Layout : Applied strong typography and layout skills to create aesthetically pleasing and easy-to-read designs. Collaborative Projects: Worked closely with cross-functional teams, including marketing, product development, and sales, to ensure that all design projects were completed on time and met clients' expectations. Participated in brainstorming sessions and contributed creative ideas that enhanced overall project outcomes. Client Communication: Managed client relationships, from initial concept discussions to final delivery.

Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Withum’s Auditing and Attest Engagement services are the cornerstone of our firm. Withum’s audit and advisory team possess the expertise necessary to give stakeholders confidence in financial information. This team provides audit services, review and compilation services and other agreed upon audit procedures to a variety of client sizes and industries. As an Audit Senior in our Withum India office you will work alongside an integrated team of US and India based accounting professionals. In this position, you will take a role on all aspects of audit engagements, from planning to completion, which include supervision/mentoring of staff and building/maintaining relationships with clients. Withum’s brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, easy to work with a sense of purpose and caring for their co-workers and whose mission is to help our clients grow and thrive. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. How You’ll Spend Your Time: Lead the engagement team staff on the planning and execution of an audit, review or compilation engagement. Provide supervision and support to the engagement staff and promote open communication to the engagement manager and partner. Collaborate with managers and partners on client issue resolution and make recommendations for any legal, regulatory and accounting issues that arise during an audit engagement. Manage multiple engagements concurrently with various teams to meet client deadlines. Create and track engagement budgets to review for inefficiencies that may arise during the audit. Conduct constructive discussions with team members on their evaluations and providing counsel accordingly. Requirements: Minimum 3+ years of post-qualification hands-on experience with U.S. accounting firm. Working towards Chartered Accountancy is preferred. Experience and knowledge of U.S. Generally Accepted Auditing Standards is required. Strong leadership, training, and mentoring skills. Strong command of the English Language, both written and verbal communication. Strong commitment to an entrepreneurial work ethic. Competently analyzes and prioritizes information to make appropriate recommendations. Ability to manage multiple engagements and competing projects. Ability to communicate and operate as a team with the Domestic (US) engagement teams; and Excellent analytical, organizational, project management skills, and proven innovative problem-solving skills. Website: www.withum.com Withum will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

What You'll Do We’re hiring a Senior Tax Analyst for Sales and Use Returns to join our fast-paced team, reporting to the Lead/Manager. This role offers growth opportunities in an innovative environment. You’ll manage complex returns for high-level clients, serving as their main point of contact. As part of the Premium Managed Returns Service, you’ll handle client inquiries and ensure satisfaction. Balancing multiple tasks and setting expectations is key to success. (Pune) What Your Responsibilities Will Be You will prepare, review, and file sales/use, business, and occupation, and gross receipts tax returns for various filing periods. You will have to manage a group of customers as their main contact. You will research and resolve jurisdictional notices for customers. You will have to onboard and validate new sales/use tax return customers. You will identify and improve automation across different markets and tax areas. You will communicate regularly with customers, jurisdictions, and internal teams to resolve issues. You will have to perform quality checks on tax content and form changes. You will manage your workload to consistently meet or exceed deadlines. You will suggest improvements to processes and technology to better serve customers. You will collaborate with staff and management. You will troubleshoot critical issues to minimize risk. You will use expert knowledge of jurisdiction websites and data entry nuances. What You’ll Need To Be Successful Bachelor’s degree or a master’s degree in Finance with 3 years of relevant experience. Comfortable working during US business hours. Consistently meets deadlines. Strong problem-solving skills and ability to collaborate on achieving goals. Quick to learn new software and tools. Advanced knowledge of Microsoft Office, especially Excel (Power Pivot, VLOOKUP, HLOOKUP). Experience in large corporate tax department, or ERP integration. Deep understanding of platform features (nexus, exemptions, marketplace rules, filing calendars, reporting). Basic understanding of transaction flow and tax return impact. Knowledge of tax calculation, data flow, returns mapping, and filing automation. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for a Sales and Use Returns Tax Analyst to join our dynamic company. This is a great opportunity for a candidate to work in a creative environment and grow within our business. The Analyst will report to the Team-Lead/Manager & identify areas of improvement and serving an elite group of customers with complex returns as their primary contact. This role is specific to the Premium Managed Returns Service offering where you will provide a high level of service to taxpayers signed up for the returns service. As a tax analyst on the Premium Returns team, you are the first contact for customer interactions. You should expect to dedicate a portion of your day fielding communication, both internal and external, regarding customer returns service. What Your Responsibilities Will Be You will have to prepare, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings. You will have to manage a select group of customers as their primary contact You will have to resolve jurisdictional notices on behalf of customers You will manage the onboarding and validation of new sales/use tax returns customers You will have to Identify and improve automation to serve our customers across a variety of market and tax departments. You will have to communicate with customers, jurisdictions and other teams as part of research and resolution You will perform QA related to sales and use tax content and form changes Identify ways to improve process and technology to better serve our customers. What You’ll Need To Be Successful 2 to 3 years of experience with MBA degree. Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration. Understanding of user platform features related to jurisdiction (nexus; exemptions; marketplace; rules; file calendars; reporting; transactions). Basic overall understanding of transaction flow across the business and subsequent impacts to returns preparation and filing. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Cornerstone Talent Management Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely project delivery- Provide technical guidance and support to the team Professional & Technical Skills: - Must To Have Skills: Proficiency in Cornerstone Talent Management Suite- Strong understanding of software development lifecycle- Experience in application design and configuration- Knowledge of project management methodologies- Hands-on experience in leading development teams Additional Information:- The candidate should have a minimum of 5 years of experience in Cornerstone Talent Management Suite- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Responsibilities GST compliances – Filing of returns and audits Direct taxes compliances – Filing of returns for withholding taxes etc. Global Reporting for ALI DTA business Sales Order Processing Coordinating with sales team Revenue recognition for the ALI DTA services projects Tender submissions with PSU’s License management MIS reports to the sales team Supporting Statutory/Internal and Tax audits AP& AR management for ALI DTA division Education / Qualifications CA (inter) with 8-10 years of experience in relevant field Excellent written/Oral communication skills Excellent MS office skills (Excel, Word and PPT) About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Center in India is the single largest R&D hub for the company globally. Over 2,100 talented engineers and developers create innovation from this center that powers Hexagon's products and solutions. It was established with Hexagon’s acquisition of Intergraph, the first IT MNC in Hyderabad and has now grown to deliver innovations and create solutions for all business lines of Hexagon including Asset Lifecycle Intelligence, Safety Infrastructure & Geospatial, Geosystems, Mining, Manufacturing Intelligence and Autonomous Solutions. It also hosts a few dedicated services teams for global implementation of Hexagon's products. Hexagon is undergoing a global reorganization, resulting in the formation of two separate entities: core Hexagon and NewCo (a placeholder for internal communication). This job opening is for the role at NewCo in India comprising of 1650 colleagues. With the proposed split, NewCo globally will have 5,000 employees with a 1+ B€ annual revenue. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

Responsibilities Procurement Issuance of Purchase Orders Getting Quotes as per the requirement Handling Navision Tool for all Non-IT Related Purchases Coordinating with requestor and getting proper details for PO Closing Purchase Orders post material Receipt Posting GRNs on Purchase Tool Invoice submission on purchase tool Access Control – Front End Issuance of ID Cards and Access Cards Activation and deactivation of access cards Maintaining Special access levels to different employees Printing of Physical ID Cards Printing and Branding Procurement of various printed stationery like business cards, address envelopes, letter heads, certificates, mementoes etc…., Maintaining stocks of printed stationery Being inline with communication team for various branding requirements of organization Carrying out branding works at various locations (both internal and external) depending on communication team and organization requirements Brand Store maintenance Event branding Pluxee (previously Sodexo) Issuance and Deactivations of Pluxee Cards Maintaining records of all employees, contractors, interns and vendor issued Pluxee cards Being inline with HR for issuance of new cards for new joiners and deactivating old cards of resigned employees Being inline with Finance for loading amount on Pluxee for all employees, contractors, interns and vendors cards on monthly basis and also adhoc requests Gifting Procurement of Amazon Gift Cards for gifting of various divisional requirements Diwali Gifting Annual Employee Gifting Event Gifting as per divisional requirements Events Handling both internal and external events Annual Day Family Day POB Star Awards Interclub Events HR Events Various divisional events like Pragnya, Jignyasa etc…, Hexathon Technology Day End to end coordination of various Team Outings and Team Dinners Space Occupancy Reports Maintain records of space occupancy of various divisions Getting in touch with various divisional heads along with manager to update the records every half yearly Being inline with both divisional requirements of space and also availability of space Sharing these reports with manager on half yearly basis and make changes/corrections if required Travel & Hotel Maintaining annual contracts with travel agent, hotels, airlines to get better prices and discounts Helping travel team with flight ticketing, visa processing, car bookings, hotel bookings whenever there is requirement Hotel reservations for new joiners for their initial stay during relocation Restaurant reservations of various divisional requirements Procurement of Food and Stay vouchers from various hotels depending on divisional requirements Visitor Hospitality Taking care of visitor (external stakeholders) visit to office Getting the rooms ready with proper amenities Being inline with internal contacts of visitors for their requirements Arranging lunches and dinners by checking internal contacts of visitors Arranging transportation to and from hotel/office on daily basis Education / Qualifications Bachelor’s degree in Business Administration, Hospitality Management, or related field. 8+ years of experience in administration and hospitality management. Strong organizational, leadership, and communication skills. Proficiency in MS Office and facility management software. Ability to multitask and manage time effectively About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Center in India is the single largest R&D hub for the company globally. Over 2,100 talented engineers and developers create innovation from this center that powers Hexagon's products and solutions. It was established with Hexagon’s acquisition of Intergraph, the first IT MNC in Hyderabad and has now grown to deliver innovations and create solutions for all business lines of Hexagon including Asset Lifecycle Intelligence, Safety Infrastructure & Geospatial, Geosystems, Mining, Manufacturing Intelligence and Autonomous Solutions. It also hosts a few dedicated services teams for global implementation of Hexagon's products. Hexagon is undergoing a global reorganization, resulting in the formation of two separate entities: core Hexagon and NewCo (a placeholder for internal communication). This job opening is for the role at NewCo in India comprising of 1650 colleagues. With the proposed split, NewCo globally will have 5,000 employees with a 1+ B€ annual revenue. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

Responsibilities Housekeeping Manpower maintenance Cleaning and office upkeep Daily office rounds Handling day to day HK activities Maintaining and ordering stock of HK Material Monthly checking and processing of HK bills Upkeep of Wellness rooms and Doctor Room Upkeep of Creche Catering Onboarding of Lunch vendor (when required) Everyday Lunch menu setting Monitoring Lunch services on daily basis Monitoring everyday lunch sales and project numbers for next day Checking Food Taste and quality Kitchen Visits Upkeep of cafeteria Monthly checking and processing of Catering bills Tuck Shop Maintenance Repairs and Maintenance Everyday floor rounds for check Identification of all repairs in office like plumbing, civil, office equipment etc.. Plan for repair works over weekends Maintaining stocks of spare parts wherever there is a requirement Kitchen Maintenance and Repairs Gym and Sports Room Repairs & Maintenance Creche Repars & Maintenance POC Labs Breakout Areas Upkeep of breakout areas Checking of coffee vending and snacks vending machines regularly Making sure that all machines are up and running, if not get them repaired/replaced as soon as possible Maintaining stock of coffee vending machines Ordering the stock of coffee vending machines material as required Monthly checking and processing of HK bills Maintenance of Drinking water and ordering of bubbles Gifting Diwali Gifting Annual Employee Gifting Event Gifting as per divisional requirements Events Handling both internal and external events Annual Day Family Day POB Star Awards Interclub Events HR Events Various divisional events like Pragnya, Jignyasa etc…, Hexathon Technology Day Visitor Hospitality Taking care of visitor (external stakeholders) visit to office Getting the rooms ready with proper amenities Being in line with internal contacts of visitors for their requirements Arranging lunches and dinners by checking internal contacts of visitors Arranging transportation to and from hotel/office on daily basis Board Room arrangements Car/ Vehicle Services For Top Management Local Transportation for Visitors Late Night Employee drops Team Outings & Team Parties Office cars maintenance Club Memberships Getting memberships for top management/ who ever is recommended Maintaining records of all memberships Getting memberships for family members when required Membership renewals on regular basis Education / Qualifications Bachelor’s degree in Business Administration, Facilities Management, or related field. 5–8 years of experience in facilities and administration roles. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Proficiency in MS Office and facility management software/tools. Knowledge of safety regulations and compliance standards. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Center in India is the single largest R&D hub for the company globally. Over 2,100 talented engineers and developers create innovation from this center that powers Hexagon's products and solutions. It was established with Hexagon’s acquisition of Intergraph, the first IT MNC in Hyderabad and has now grown to deliver innovations and create solutions for all business lines of Hexagon including Asset Lifecycle Intelligence, Safety Infrastructure & Geospatial, Geosystems, Mining, Manufacturing Intelligence and Autonomous Solutions. It also hosts a few dedicated services teams for global implementation of Hexagon's products. Hexagon is undergoing a global reorganization, resulting in the formation of two separate entities: core Hexagon and NewCo (a placeholder for internal communication). This job opening is for the role at NewCo in India comprising of 1650 colleagues. With the proposed split, NewCo globally will have 5,000 employees with a 1+ B€ annual revenue. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

What You'll Do Oversee the implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques. As a member of the Avalara Implementation team your goal is to provide world-class service to our customers. You will live by our cult of the customer philosophy and will increase the satisfaction of our customers. As part of the Implementation Team, you'd focus on New Product Introductions, with enhanced focus on customer onboarding. You will work from Pune office 5 days in a week. You will report to Manager, implementation (Viman Nagar, Pune) What Your Responsibilities Will Be You will have to lead planning and delivery of multiple client implementations simultaneously. You will have to ensure that customer requirements are defined and met within the configuration and the final deliverable. You will have to coordinate between internal implementation and technical resources and client teams to ensure smooth delivery. You will have to assist clients with developing testing plans and procedures. You will have to train clients on all Avalara products and services including the ERP and e-commerce integrations (called "AvaTax connectors"). You will have to demo sales and use tax products, including pre-written and custom-built software applications. You will have to support customers' success by answering application questions, tracking issues, monitoring changes, and resolving or escalating problems according to company guidelines. You will have to provide training and end-user support during customer onboarding. Given our clientele based in US/UK, you are ready to work in shifts as per business requirement. What You’ll Need To Be Successful 2-5 years of software implementation within the B2B sector. Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience. Experience in implementing ERP solutions. Understanding of the tax, tax processes, data and systems concepts complex issues related to them. Experience in techno functional role and the capability of translating our requirements to technical configurations. Flexibility and a willingness to immerse themselves in the detail of projects to quickly. Personify the Avalara Success Traits: Ownership, Simplicity, Curiosity, Adaptability, Urgency, Optimism, Humility. Preferred Qualifications Install and configure the following ERPs: WooCommerce, Sage 100, Sage Intacct, Dynamics GP, D365 Sales, D365 Business Central, Salesforce Sales Cloud, NetSuite, QuickBooks, along with the ability to explain the various configuration options and demonstrate sales order/invoicing processes. Experience with Tax Automation: lead the implementation of tax engines, returns and/or exemption certificate systems for Avalara, Tax Jar, Vertex, or similar software. Knowledgeable in APIs. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

As a Software Engineer, you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢6 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Software Engineer, you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢6 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Software Engineer, you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢9 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Software Engineer,Staff you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢2 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Lead Software Engineer-FullStack (Python & VueJS/ReactJS) Group Description Data Solutions - Platforms and Environments department manages an industry leading content delivery platform. Clients seamlessly access organized and connected content that is easily discoverable, explorable, and procured via the FactSet Marketplace. Data is delivered via a variety of technologies and formats that meet the needs of our clients’ workflows. By enabling our clients to utilize their preferred choice of industry standard databases, programing languages, and data visualization tools, we empower them to focus on the core competencies needed to drive their business. The Data Solutions - Platforms and Environments solutions portfolio includes Standard DataFeed, Data Exploration, OnDemand (API), Views, Cornerstone, Exchange DataFeed, Benchmark Feeds, the Open:FactSet Marketplace, DataDictionary , Navigator and other non-workstation initiatives. Job Description The Data Solutions - Platforms and Environments team is looking for a talented, highly motivated Lead Software Engineer (Full Stack) to join our Platforms and Environments Development team, an important part of one of FactSet’s highest profile and most strategic areas of investment and development. As the Full Stack Lead Software Engineer, you will design and develop Applications including UI, API, Database frameworks and data engineering pipelines, help implement improvements to existing pipelines and infrastructure and provide production support. You will be collaborating closely with Product Developer/Business Analyst for capturing technical requirements. FactSet is happy to setup an information session with an Engineer working on this product to talk about the product, team and the interview process. What You’II Do Architect new components and Application Features for Client facing applications as a Full Stack Developer. Maintain and resolve bugs in existing components Contribute new features, fixes, and refactors to the existing code Perform code reviews and coach engineers with respect to best practices Work with other engineers in following the test-driven methodology in an agile environment Collaborate with other engineers and Product Developers in a Scrum Agile environment using Jira and Confluence Ability to work as part of a geographically diverse team Ability to create and review documentation and test plans Estimate task sizes and regularly communicate progress in daily standups and biweekly Scrum meetings Coordinate with other teams across offices and departments What We’re Looking For Master's or bachelor’s degree in engineering or relevant field required. 8+ years of relevant experience Experience in architecting of distributed engineering applications and data pipelines Expert level proficiency in writing and optimizing code in Python . Proficient in frontend technologies such as Vue.js (preferred) or ReactJS and experience with JavaScript, CSS, HTML . Expert knowledge of REST API Development, preferably Python Flask, Open API Working knowledge of Relational databases, preferably with MSSQL or Postgres Knowledge of Generative AI and Vector Databases is a huge plus Good understanding of general database design and architecture principles High level knowledge of datalake houses like Snowflake and Databricks is a plus A realistic, pragmatic approach. Can deliver functional prototypes that can be enhanced & optimized in later phases Strong written and verbal communication skills Working experience on AWS services, Lambda, EC2, S3, AWS Glue etc. Strong Working experience with any container / PAAS technology (Docker or Heroku) ETL and Data pipelines experience a plus. Working experience of Apache Spark, Apache Airflow, GraphQL, is a plus Experience in developing event driven distributed serverless Infrastructure (AWS-Lambda), SNS-SQS is a plus. Must be a Voracious Learner. What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn . At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.

As a Principal Engineer, you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢8 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaborationcome together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Software Engineer,Staff you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢2 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Job Description CTS Product Management – SPS - Deep Sector Job Title: SPS Department: CTS Product Management Location: Hyderabad ABOUT FACTSET FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers/management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out of 64 locations worldwide. FactSet with over $1.5 billion in annual revenues is headquartered in Norwalk, Connecticut and employs nearly 10,000 people worldwide. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS. VALUES THAT DEFINE OUR CULTURE We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, & ultimately makes FactSet a fun place to work. Department Description : Content & Technology Solutions (CTS) is the industry leading content delivery platform. Clients seamlessly access organized and connected content that is easily discoverable, explorable, and procured via the Open:FactSet Marketplace. Data is delivered via a variety of technologies and formats that meet the needs of our client's workflows. By enabling our clients to utilize their preferred choice of industry standard databases, programming languages, and data visualization tools, we empower them to focus on the core competencies needed to drive their business. The Strategic Business Unit has experienced a double-digit year-over-year growth rate. Our solutions portfolio includes Standard DataFeeds, Data Exploration, OnDemand (API), Views, Cornerstone, Benchmark Feeds, and the Open: FactSet Marketplace. The CTS Product Management team is looking for a dynamic Senior Product Specialist to join our Deep Sector Team to contribute to the expansion of Deep Sector Feeds in FactSet Fundamentals. Deep Sector is an initiative where FactSet collects new content, improves existing collection efforts in fundamentals, as well as develops new reports and functionality across 9 sectors: Banks, Insurance, Real Estate, Power & Utilities, TMT, Metals & Mining, Oil & Gas, Specialty Finance and Healthcare. In this role, you will be expected to gain a comprehensive understanding of CTS products and delivery technologies, to be a key contributor to defining and expanding the product packages available, and to enhance and add features that provide connectivity, scalability, and enhanced usability. You will work closely with a broadly distributed group of Content, Product, Strategy, Sales & Support, Engineering, and Quality Assurance. JOB RESPONSIBILITIES : Insights – Derives insights to support product bets Regularly gathers, analyzes, and interprets feedback directly from clients and prospects to understand their problems and the gaps in our solutions and in the marketplace. Participates in product discovery. Proactively identifies the market and validates the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it. Contributes to defining the metrics that will measure product outcomes. Strategy – Identifies and articulates a path to achieve results Performs research and analysis that contributes to the product vision, strategic framework and roadmap. Execution – Delivers on product outcomes Serves as SME on the quality and nuances of the product. Knows the top issues and how to troubleshoot them. Serves as an internal resource to educate junior team members and support help desk on troubleshooting and best practices. Supports Product Managers by prioritizing issues that are critical to fix in order to improve the customer experience. Defines the problem space correctly and experiment with potential solutions before suggesting a specific fix. Adept at separating bugs from user error and stability issues. Escalates issues to Engineering appropriately. Assists to clearly define user needs and acceptance criteria with development teams. Helps to prioritize needs and provides clarity for iterating on solutions. Prioritizes the instrumentation and reporting of key product metrics. Is exposed to Agile principles and best practices. Leadership – Inspires cross-functional teams to achieve great outcomes Gives prompt and candid feedback to cross-functional team members. Coaches and mentors junior team members. QUALIFICATIONS : Bachelor’s degree in B.Tech/MCA or BBA/MBA. A combination of tech and finance would be ideal, although not mandatory. 5-8 years of relevant experience. Ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise. Understands how to leverage tools and frameworks for product management such as user personas, empathy mapping, and prioritization frameworks. Is product-oriented. Can take a stand to say “No” to stakeholders/engineering and starts by defining the problems, goals and needs, and does experimentation to uncover the best solution. Familiarity with query languages (e.g., SQL) and programming languages commonly utilized in the financial industry (e.g., Python, R). Knowledge of data sets and technology solutions commonly utilized in the financial industry is a plus. Knowledge of data and technology workflows and end users common in the financial industry is a plus. Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify. Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career. Company Overview: FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn . At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.

As a Software Engineer,Staff you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do ➢Design, build, and maintain efficient, reusable, and reliable code. ➢Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. ➢Participate in the maintenance and support of the solution. ➢Participate in Agile development process and ceremonies. ➢Work with the Product Management team to understand and document project requirements. ➢Collaborate with other engineers on the technical design of solutions. ➢Keep up to date on the latest technical developments in your area. ➢Implement design concepts from the UI/UX team. ➢Ensure compliance with Web standards and accessibility requirements. ➢Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. ➢Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: ➢2 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET ➢Experience with operational excellence for software enablement solutions ➢Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads ➢Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML ➢Experience with SQL Server and/or Cosmos DB ➢Experience with designing data store solutions with modern cloud options ➢Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies ➢Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms ➢Experience collaborating across teams and organizations with a focus on ➢Passion for establishing and evangelizing best practices across the group ➢Understanding of software engineering best practices and object-oriented development ➢Experience working with RESTful services and APIs ➢Experience managing public APIs as part of a flourishing internal and external developer community ➢Familiarity with Git and continuous integration systems ➢Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus ➢Experience with enterprise email solutions such as Postfix/SMTP is a plus ➢Available on a 24x7x365 basis when needed for production impacting incidents or key customer events India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, you’ll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system. VALUES THAT DEFINE OUR CULTURE We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work. DEPARTMENT BRIEF: Data Solutions is the industry-leading Off Platform content delivery platform. Clients seamlessly access organized and connected content that is easily discoverable, explorable, and procured via the Open: FactSet Marketplace. Data is delivered via a variety of technologies and formats that meet the needs of our client’s workflows. By enabling our clients to utilize their preferred choice of industry-standard databases, programming languages, and data visualization tools, we empower them to focus on the core competencies needed to drive their business. The SBU contributes over $173M in ASV, with a double-digit year-over-year growth rate. Our solutions portfolio includes Standard Data Feed, Data Exploration, OnDemand (API), Views, Cornerstone, Exchange Data Feed, Benchmark Feeds, the Open: FactSet Marketplace, Quantopian Enterprise, and other non-workstation initiatives. Join the Data Solutions group as a Specialist, Client Services and embark on a unique opportunity to gain extensive knowledge and experience in the Financial-Technology industry. This role will expose you to cutting-edge CTS products, processes, and global clients. Initially, you will provide intelligent solutions and support to clients, developing in-depth expertise in our exciting range of products. As you progress, you will take on responsibilities such as managing client implementation projects, key account relationships, and delivering innovative business solutions to new and existing clients. Job Responsibilities: Client Solutions and Support: Provide intelligent solutions and support to global clients, developing expertise in various CTS products and solutions. Collaborate closely with product development to contribute to innovative and market-leading solutions. Participate in the pre-sales process as a subject matter expert. Project Management and Client Relationships: Manage client implementation projects and key accounts, ensuring successful project delivery. Build and maintain strong client relationships, understanding their needs and providing exceptional service. Collaborate with stakeholders to align goals and expectations. Training and Stakeholder Management: Conduct external and internal training sessions to enhance client understanding and product adoption. Effectively manage stakeholders, fostering productive relationships and ensuring smooth communication. Job Requirements: A relevant Finance and Technology degree or equivalent. Proficiency in one or more FinTech technologies, programming or query languages, and/or a strong technical aptitude and a desire to learn in a dynamic technical landscape. Experience and working knowledge of Benchmarks data is preferred. Good knowledge of financial market data. Prior experience in client-facing roles is preferred. Strong numerical, analytical, and problem-solving skills. Exceptional written and verbal communication skills. Self-driven and motivated, with a desire to learn and work with new technologies. Enthusiasm and drive to excel in a technical client-facing role. A previous client-facing Financial-Technology experience and/or familiarity with Cloud technologies or SQL would be ideal. Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry. Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify. Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career. Company Overview: FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn . At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.

Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. 1. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. 2. Write and implement scalable, resilient, and high-performing code and microservices solutions. 3. Ensure quality, performance, and security of code and developed solutions. 4. Drive code reviews, provide constructive feedback, and enforce best development practices. 5. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 6. Act as owner of software demo content and acceptances. 7. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 8. Articulate needs clearly to onsite and offshore vendor teams. 9. Act as back-up for development lead in their absence. 10. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Company Description The School of Maritime Studies at Centurion University has been a cornerstone in maritime education for over 12 years, serving the global merchant navy industry with distinction. We pride ourselves on our industry-aligned curriculum, modern training infrastructure, and strong industry partnerships. Our mission is to produce competent, confident, and industry-ready seafarers who are equipped to meet the dynamic demands of both national and international maritime sectors. With cutting-edge simulators, practical training modules, and a highly experienced faculty, we are committed to excellence in maritime training and education. Role Description We are seeking a Cadet Training Manager / Senior Lecturer in Nautical Science for a full-time, on-site position based in Bhubaneswar. This leadership role is integral to the planning, development, and delivery of high-quality cadet training programs. Key Responsibilities : • Design and implement training schedules and curriculum in line with STCW and DG Shipping guidelines. • Deliver theoretical and practical training sessions to cadets. • Supervise and monitor cadet performance, providing regular assessments, feedback, and mentorship. • Guide cadets on career development, personal conduct, and industry readiness. • Prepare and update instructional materials, manuals, and lesson plans. • Ensure strict adherence to safety and compliance standards in maritime training. • Liaise with shipping companies, regulatory authorities, and industry stakeholders to ensure training remains aligned with current maritime needs. • Travel extensively to represent the institution, attend industry meetings, and strengthen relationships with shipping partners for cadet placement and industry collaboration. • Contribute to institutional development, curriculum enhancement, and academic quality initiatives. Qualifications & Skills • Master Mariner (FG) or Chief Mate (FG) Certificate of Competency preferred. • Recent experience in teaching and mentoring maritime students or cadets is essential. • Minimum 3–5 years of experience in maritime training or academic delivery. • Excellent communication and interpersonal skills. • Ability and willingness to travel extensively for industry engagement and business development. • Proven capability to build and maintain relationships with shipping companies and placement partners. • Demonstrated leadership and teamwork in academic or training environments. • Proficiency with maritime training equipment, marine simulation tools, and digital learning platforms. • Strong organizational, administrative, and planning abilities.

Customer Support; Oversee All Representative Activities (including coaching & monitoring with support of QA team); Manage Escalations; Audit Process Compliance; Audit Contact Quality; Bookings; Enquiries (Ad Hoc); Tracking & Monitoring Solutions (Including Prevention); Relationship Management; Account Creation; Basic Process Onboarding; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Influencing & Persuasion Skills;Written & Verbal Communication Skills;Team Working Skills;Interpersonal Skills;Planning & Organizing Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

About the Opportunity Job Type: Permanent Application Deadline: 26 July 2025 Job Description Title Talent Systems Delivery Lead Department HR Information Systems Location Gurgaon Level 7 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. About your role The Talent Systems Delivery Owner bridges the gap between product strategy and development through to operationalisation, with responsibility for the product backlog, service performance and sprint and capacity planning. Working closely with the Product Owner, the System Delivery Owner is responsible for managing portfolio level performance with Service Delivery Leads and technical changes with CPO Technology teams. They will identify opportunities for continuous improvement, support management oversight of system performance and implement best practice governance and frameworks to standardise delivery, control and service support across Recruitment, Talent, Learning, DE&I and Skills. About you Responsibilities Manage Service Delivery across Talent Management, Learning and Recruitment systems and vendors, driving high performance. Implement and oversee agile practices for the service delivery team, maintaining effective JIRA planning disicipline, sprint planning, daily stand ups and retrospectives, aligning to the model established in HRIS. Prioritisation of work and backlog in alignment with stakeholder requirements, team capacity and CPO tech / HRIS Workday team as necessary. Instill a culture of measurable improvement through KPIs across colleague experience and service delivery best practice. Champion the use of technical planning tools to manage and plan capacity against priorities. Analyse vendor roadmap enhancements and make recommendations to Product Owner and Business Stakeholders on options. Support in Talent wide programmes of activity, spanning transformation programmes, data management and optimation, reporting needs, integration opportunities. Understand and analysis innovation across the technology and vendor landscape to inform intelligent recommendations on high value options to address stakeholder requirements. Seek and act on trends in service tickets improving experience for employees and HR. Demonstrate best practice through the management of critical incidents across the technology portfolio coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews Support the Talent Product Road Map in partnership with Product owners for other systems within HRIS & technology teams to develop of house governance and consistent approach to manage process and service optimisation. Act as an advocate for Talent tools and service delivery activities, representing the team at key forums. Be responsible for the end to end measurement of the Talent and Learning experience and use this to inform improvements and strategic direction in partnership with the Product Owner. Develop SME expertise across Talent and Learning platforms and strategy and become a trusted advisor to senior stakeholders in the business. Performance and Quality Management Provide regular updates to the Head of HRIS, Business teams and other Product Owners on performance and product deployments of service delivery Lead quarterly vendor reviews, RFI/RFPs, risk reviews, audits, release oversight, risk and feature adoption, hold suppliers accountable to high performance and SLAs, and escalating issues. Interpret complex business issues and understand the associated functional and technical implications Communicate effectively with HR stakeholders and technology partners at different levels. People Management Implement cross skilling and contingency planning Development, continuous feedback and mentoring Project Management Forecast and plan project activities, using story points to assess capacity and define practical work packages and sprints. Support in the definition and scope of projects with CPO tech, ensuring design and delivery meeting the objectives of stakeholders. Oversee the transition system development activities seamlessly to business as usual tasks and production support acceptance. Experience and Qualifications Knowledge of and practical service delivery experience of core HR systems preferably exposure to or a combination of Cornerstone, Workday, Gloat. Experience in managing performance of third-party-provided services and vendors Knowledge of escalation procedures, incident management, and other disciplines related to service delivery Strong organizational skills Experience of developing and guide junior team members Understanding of integration designs and associated system processes JIRA and agile methodology. Skills to manage system audits and test cycles, providing efficiency and accuracy to support activities Behavioural Ability to manage, assess and prioritize tasks efficiently Ability to address complex and competing business challenges Manage stakeholders requirements with a focus on helping the articulate and understand rootcauses and outcomes. Ability to work at a strategic and tactical level Ability to address different audiences with the right level of complexity, language and refinement Think from a customer viewpoint and provide a high level of service to internal clients Engaged and excited about changing industry practices, design methods, system tools and techniques Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.