Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; On Road; Handling; Property & Facilities; Dispatch; Service Assurance; Network Control; Transport Scheduling; Customer Service; Contract Management/ Sourcing; Domestic Special Services; Weight & Balance; Commercial Airline Management, Spot Management; Lift; Hub Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Weight & Balance (Ramp Operations); Cross Border Trucking Operations Control; Admin & Support; Manifesting; Dispatch (Heavy Weight); Flight Operations; Feeder Operations; Reporting & Analysis; Quality & Process Improvement; Contract Management; Supplemental Aircraft Operations; Aircraft Handling; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance Regulatory; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil); Manages Ground/ Road Hub; Gateway or Ramp Operation (Excludes Station Operations); Air Hub; Manages Ground Hub What You Will Do Oversee end-to-end operations including air operations (planning, performance, and audits), road and ground linehaul (cross-border, in-country, and fleet management), ensuring timely and compliant execution. Manage hub operations, dispatch (including heavy weight), feeder operations, and manifesting to maintain high service levels and operational accuracy. Lead transport scheduling, network control, and service assurance functions to ensure seamless logistics flow and customer satisfaction. Supervise property, facilities, and administrative support to ensure infrastructure readiness and operational continuity. Drive customer service excellence by coordinating with support groups and resolving escalations, ensuring a consistent and positive customer experience. Oversee contract management and sourcing activities, including GSP (Global Service Provider) management for both domestic and international operations. Utilize reporting and analysis tools to monitor KPIs, identify trends, and implement quality and process improvement initiatives. Ensure compliance with company policies and regulatory standards across all departments and locations, maintaining accuracy and attention to detail. Lead cross-functional teams with strong leadership, planning, and decision-making skills to achieve departmental goals and drive continuous improvement. Effectively manage assigned resources, departments, and/or locations across countries or regions, ensuring that all activities align with strategic objectives and operational excellence. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About Tide At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, UX Researchers, Data analysts and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences. About The Role You’ll work collaboratively with a number of Product Managers, Technical Owners and senior stakeholders of a domain area to define strategic objectives and goals, in order to: Identify & prioritise product roadmap initiatives within a business area to define the biggest opportunities for Tide and its members De-risk these initiatives by working closely with research, product and engineering to best understand the problem to solve, building significant customer value Define how outcomes will be measured, success metrics and expected impact You’ll drive the implementation of strategic initiatives, in order to: Deliver well considered, tested and validated outcomes that can be delivered in incremental ways, constantly bringing value to members Partnering with Product Engineering to ensure delivery is aligned with the vision Promote and continuously improve the ways of working to ensure quality experiences are deliver to our members Monitor customer impact and operational success, pivoting where needed in order to achieve desired outcomes You’ll champion Design practices effectively to stakeholders at all levels at Tide, which will: Promote the value of Design thinking across Tide Encourage all members of your speedboat to engage and adopt a member-centric approach Showcase the talent, capabilities and achievements of the team in meeting Tide’s strategic objectives You’ll lead and mentor a small team of Product designers in different geographies across the globe, in order to: Create and grow a high-performing team that can use a variety of design methods to achieve brilliant results Lead and mentor the team to provide inspiration, and support Provide clear career development that have actionable goals to develop talent Maintain and promote a culture of continuous improvement and collaboration across the team What We Are Looking For Minimum 7 years of relevant experience in a comparable UX Design or Product Design role, ideally with scale up / start up experience in a SaaS company Led a small Product Design Squad or played a key role in the design of world-class product design and launch in a fast-growing company before In-depth knowledge of Product Design methodologies - esp. Design Thinking - across the full range of user-centred design activities Ability to simplify objectives and projects to deliver in the most efficient and high quality way, working closely with Product Management and Engineering to define product strategy and OKRs Proficiency in leading design reviews and the use of design tools such as Figma Experience in user testing and research methodologies Experience of working in an agile scale-up environment and comfortable with ambiguity Being data-driven in your approach, with experience of using tools like Looker, Heap, GA, Hotjar or similar to inform your design What You’ll Get In Return Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

Grade : 4 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Key Responsibilities : Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle Education, Experience & Skills : Min 12th pass Industry/Existing Courier Experience Required Ability to read & write English Grade : 4 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Education, Experience & Skills : Min 12th pass Industry/Existing Courier Experience Required Ability to read & write English Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Grade 9 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Grade 9 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities What you will do: Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience You will be a great fit if you: Minimum Graduate Industry experience required Skills Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Grade-4-Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) Grade-9 Position Summary Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience Minimum Graduate Industry experience required Skills Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position is in Global Contact and Capacity Management (GCCM) . GCCM is responsible for all chat volume forecasting, capacity/staff planning, operational expense management, configuration, and real time performance management & monitoring for GSG across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek chat volume distributions for all markets and lines of business. The incumbent will be a part of the work force optimization pillar within Global Capacity & Contact Optimization team supporting Digital markets. Primary responsibilities would include short-term planning, scheduling, reporting and managing key performance indicators such as wait times, abandon rates, CHT, shrinkages and staffing optimization. Key Deliverables: · Interface with Analysts, Team leaders, and other members of management · Manage, update and report real-time activities in the department · Monitor Real Time Adherence (RTA) and communicate staffing discrepancies to Team Leaders · Record and Maintain a count of productive FTEs · Capacity Management for sub-processes · Work with Short Term Forecasting Team, for IDPs and Staffing · Leave Cap Formulation; provide advisory support on release of FTEs from the process · Communicate systems, voice response and Telecommunication issues to the department · Real time adherence, monitoring and communication. Raise awareness to RTA issues that are impacting service level and aging objectives · Proactively identify improvement opportunities on things such as shift mix, hours of operation etc. · Analyze and define at regular intervals, best time to contact Card members to improve total Contacts in the process. · In-bound chat pattern analysis, trending and staff alignment · Maintain strong relationships with the Team Leaders and SDL 's to improve overall understanding and awareness of daily/weekly business impacts · Feedback, Huddle timings, training schedules and other Off-The-Phone activities Minimum Qualifications Functional skills: · Bachelor’s degree (Mathematics / Statistics/ Data Analytics); MBA or equivalent is a plus · 2+ years of relevant experience in Workforce Planning/ Operations/MIS analytics would be preferred · Proficiency in Workforce Management tools such as Avaya, eWFM, Genesys as well as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage · Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / challenging audiences, a plus · Strong Organizational and Project Management skills · Proven ability to manage multiple priorities effectively with a track record of driving results effectively while meeting deadlines · Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: · Delivers high quality work with direction and oversight · Understands work goals and seeks to understand its importance to the BU and/or the Blue Box · Feels comfortable taking decisions/ calculated risks based on facts and intuition · Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change · Maintains a positive attitude when presented with a barrier · Demonstrated ability to challenge the status quo & build consensus Technical Skills/ Knowledge of platforms: · Proficiency with Microsoft Office, especially Excel, and PowerPoint · Working experience of Power BI would be needed · Project management skills, knowledge and experience of successfully leading projects, a plus · Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful · Knowledge of machine learning will be an added advantage · Exposure to Big Data Platforms such as Cornerstone & visualization tools like Tableau, a nice to have We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

What You'll Do Avalara, Inc. is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes. What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism. Avalara is looking for Detection Engineer to join the Detection and Response Team. The ideal candidate will have a track record in incident response, demonstrating advanced technical expertise and leadership capabilities. Your role will be of an Incident Response Analyst, you will help protect Avalara. This includes detecting, investigating, and mitigating security incidents. You will also be a key contributor in improving our incident response capabilities. You will report to Security leadership at Avalara. This is a remote position. What Your Responsibilities Will Be You will perform incident response activities and workstreams as the Incident Response Senior Analyst. You will monitor security systems, including Intrusion Detection Systems (IDS), Endpoint Detection and Response (EDR) platforms, software firewalls, and Security Information and Event Management (SIEM) platforms. Gather and analyze evidence from affected systems, logs, and network traffic. You will conduct detailed investigations of security incidents to determine the root cause, scope, and impact. Document all aspects of security incidents, including timelines, actions taken, and lessons learned. Perform forensic analysis of compromised systems to identify the techniques and tactics used by attackers, or as directed by Legal. Collaborate with cross-functional teams including Engineering, IT, Security Operations, Legal, HR, and Compliance to manage and mitigate incidents. Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders. Participate in rotating On Call shifts that utilize a paging system in case a security event requires attention. What You’ll Need To Be Successful 5+ years experience in Security Incident Response. Experience across the information security domain, including familiarity with endpoint, email, network, cloud security, vulnerability management, incident response, and threat intelligence. Experience with log analysis, network security, digital forensics, and incident response investigations. Ability to script / code using Python or an equivalent language. Bachelor's degree in computer science, information security, or relevant experience. Certifications related to digital forensics and incident response How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

What You'll Do Join us in building a secure, scalable, and experienced platform to support Avalara's expanding business and global customer base. As a Senior Application Security Engineer , you'll work with world-class engineers and architects to ensure security is embedded in everything we build—both in today's systems and the future of our architecture. This role is perfect for someone passionate about automation, cloud-native security, and AI-driven application defense . You'll help shape the future of Avalara Security , driving security as code, ensuring automation-first practices, and integrating modern AI tooling into security workflows. You understand the value of developer empathy, moves quickly without sacrificing quality, and excels in an environment that combines startup energy with enterprise scale. You will report to security leadership at Avalara. This is a remote position. Job Responsibilities What Your Responsibilities Will Be You will build, maintain, and continuously improve an automated security pipeline framework integrated into our CI/CD environments. You will lead development of Infrastructure-as-Code and Policy-as-Code for application security enforcement and consistency across environments. You will evaluate and integrate security tools (SAST, DAST, SCA, CSPM, EDR) and AI-based solutions into engineering workflows and CI/CD pipelines. You will provide applicable guidance and mentorship to development and Avalara Security engineering teams on secure development best practices. Investigate, prototype, and apply AI/ML-based solutions for application behavior analysis, anomaly detection, and threat hunting. Promote security by design across the organization, and help foster a security-first culture. Contribute to the continuous refinement of the SDLC to ensure security is smooth, consistent, and measurable. What You’ll Need To Be Successful Required Qualifications 8+ years of experience in application security, secure software development, or security engineering. Strong programming proficiency in Python and GoLang (hands-on). Experience with secure SDLC practices and CI/CD pipeline integration. Strong hands-on experience with Kubernetes, container security, and cloud infrastructure security—preferably AWS and GCP. Experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. Working knowledge of cryptographic protocols and standards: TLS, OAuth, SAML, JWT, etc. Familiarity with Git, modern source control practices, and agile development methodologies. Experience working with a broad range of security tools, including: Tenable, Wiz (Cloud Security Posture Management) Checkmarx, Mend (SAST, SCA) Acunetix, Burp Suite (DAST) CrowdStrike (EDR/XDR) Bachelor's Degree in Computer Science, Engineering, or a related field. Proven experience contributing to security automation efforts within a security organization like Avalara Security. Experience with AI/ML tools and frameworks applied to application security or behavior analytics. Security certifications such as OSWE, CSSLP, AWS Security Specialty, or Kubernetes Security Specialist. Passion for enabling developer-friendly security solutions and maximum automation. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

What You'll Do We are looking for experienced Machine Learning Engineers with a background in software development and a deep enthusiasm for solving complex problems. You will lead a dynamic team dedicated to designing and implementing a large language model framework to power diverse applications across Avalara. Your responsibilities will span the entire development lifecycle, including conceptualization, prototyping and delivery of the LLM platform features. You will build core agent infrastructure—A2A orchestration and MCP-driven tool discovery—so teams can launch secure, scalable agent workflows. You will be reporting to Senior Manager, Machine Learning What Your Responsibilities Will Be We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Promote innovation by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards, contributing to the project's. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged. What You’ll Need To Be Successful 6+ years of experience building Machine Learning models and deploying them in production environments as part of creating solutions to complex customer problems. Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. Experience working with technological innovations in AI & ML(esp. GenAI) and apply them. Experience with design patterns and data structures. Good analytical, design and debugging skills. Technologies You Will Work With Python, LLMs, Agents, A2A, MCP, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, and Grafana We are the AI & ML enablement group in Avalara. This is a remote position. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

What You'll Do The Global Analytics and Insights (GAI) team is seeking an experienced and experienced Data Visualization Manager to lead our data-driven decision-making initiatives. The ideal candidate will have a background in Power BI, expert-level SQL proficiency, to drive actionable insights and demonstrated leadership and mentoring experience, and an ability to drive innovation and manage complex projects. You will become an expert in Avalara's financial, marketing, sales, and operations data. This position will Report to Senior Manager What Your Responsibilities Will Be You will define and execute the organization's BI strategy, ensuring alignment with business goals. You will Lead, mentor, and manage a team of BI developers and analysts, fostering a continuous learning. You will Develop and implement robust data visualization and reporting solutions using Power BI. You will Optimize data models, dashboards, and reports to provide meaningful insights and support decision-making. You will Collaborate with business leaders, analysts, and cross-functional teams to gather and translate requirements into actionable BI solutions. Be a trusted advisor to business teams, identifying opportunities where BI can drive efficiencies and improvements. You will Ensure data accuracy, consistency, and integrity across multiple data sources. You will Stay updated with the latest advancements in BI tools, SQL performance tuning, and data visualization best practices. You will Define and enforce BI development standards, governance, and documentation best practices. You will work closely with Data Engineering teams to define and maintain scalable data pipelines. You will Drive automation and optimization of reporting processes to improve efficiency. What You’ll Need To Be Successful 8+ years of experience in Business Intelligence, Data Analytics, or related fields. 5+ Expert proficiency in Power BI, including DAX, Power Query, data modeling, and dashboard creation. 5+ years of strong SQL skills, with experience in writing complex queries, performance tuning, and working with large datasets. Familiarity with cloud-based BI solutions (e.g., Azure Synapse, AWS Redshift, Snowflake) is a plus. Should have understanding of ETL processes and data warehousing concepts. Strong problem-solving, analytical thinking, and decision-making skills. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less

Company Description About Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Equality, diversity, and inclusion are at the heart of what we do We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process. Job Description HR Quality Assurance Associate Are you a person with strong experience of working in Global HR Service Centre environment? Have comprehensive knowledge of processes and Services delivered by HR core functions? And passionate about data and Analytics, Then, this is the opportunity you should explore. Kindly apply to this position via our career link. Job Description You will report to “HR Service Quality & Excellence Manager” by being a part of this team, you will be responsible for ensuring service quality governance of the various HR Services for Global HR Service Delivery Team. A significant part of the team is operating out of the Ramboll Global HR Operations in Gurgaon, India, which supports our Global People Advisory, Mobility, Payroll, Merger and Acquisition, HRBP’s, COE and HRD’s teams in facilitation of key HR processes across Ramboll based on enabling technologies like Workday, SmartRecruiters, Cornerstone and ServiceNow platform. In this role you will be mainly responsible for the following areas: Service Delivery Monitoring: Ensure HR services are delivered according to agreed standards in ServiceNow. Track and follow up on SLA breaches to ensure timely resolution. Manage CSAT reporting follow-up to maintain high customer satisfaction. Handle suspended stage cases to ensure proper attention and closure. Process unassigned cases and transition them to the appropriate teams (Triaging). Review and complete draft cases to prevent backlog. Clean up old tickets to maintain a streamlined system. Agent Usage Monitoring: Monitor if HRSD agents are using the system as defined as "ways of working" in ServiceNow. Ensure proper transfer of cases when needed and track the re-assignment of cases. Verify that tasks are used correctly and efficiently. Oversee the de-assignment and re-assignment process for optimal task management. Operational Efficiency Enhancement: Ensure HR operational teams are using Agent Assist tools to boost efficiency. Implement and optimize tools such as checklists, fulfillment instructions, and response templates to streamline operations. In your role you will get to collaborate closely with Internal team Auditors, HR Ops Team Leads / Managers, HR Digital team and ServiceNow developers and Analytics teams. HRSD Leadership team and various HR service and Process Owners. Quality Assurance Monitoring: Conduct regular audits of HR processes and procedures to ensure compliance with company policies, global standards, and legal regulations. Identify areas for improvement and recommend solutions to enhance HR service delivery. Documentation and Reporting: Maintain detailed records of quality assurance activities and findings. Prepare reports and presentations to communicate quality metrics, observations, and recommended actions to HRSD leadership. Qualifications Education: Bachelor's degree in Human Resources, Business Administration, Quality Management, or a related field. Experience: Proven experience in HR quality assurance, HR operations, or a similar role within a global company. Experience with HR software systems, data management and Data Analysis. Experience working with ServiceNow HRSD or a comparable HR technology platform. Proficiency in using the ServiceNow reporting module is a Positive advantage. Operational mindset with a passion for Data munching and suggesting continuous improvement based on data insights.. Experience of working in a global matrixed HR Operations organization and fast-changing environment. Process Improvement/ Business process optimisation / automation experience. Skills: Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Power BI reporting). Personal Attributes: High ethical standards and integrity. Flexible to work in different time zones. Ability to handle confidential information discreetly. Adaptability to work in a fast-paced and changing environment. What We Offer Opportunity to work through ServiceNow HR. The chance to become skilled in one of the world’s fastest growing digital platforms. Exposure to a truly global HR organization, collaborating across borders and cultures. A supportive environment where you can learn, grow and have an impact on a critical business platform. Hybrid working (min. 3 days office per week) How To Apply Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. Applications will be assessed on an ongoing basis and the role may be filled before the final date. We look forward to receiving your application. Additional Information Personal qualities that will help you succeed in this role include: self-motivated, solution mindset, attention to detail. A team player with ability to work independently with minimum supervision Flexible attitude, in agile environment with frequently changing deadlines can be relied on to meet deadlines, committed to both their work and personal development, with a willingness to widen their experience, including knowledge base and leadership skills. Good communication skills both written and verbal The ability to build relationships and trust, so your business colleagues see you as their partner, focusing on creating value for the business. The ability to understand and navigate a complex, relationship-based matrix organization to achieve key objectives. Being able to adopt a team-oriented approach to solving problems. Excellent communication and collaboration skills. Welcome to our Support Organization In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll globally Ramboll is a leading engineering, architecture, and consultancy company. Working at one of our offices in 35 countries you will join more than 16,000 fellow bright minds in creating innovative and sustainable solutions within Buildings, Transport, Energy, Environment and Health, Architecture, Landscape and Urbanism, Water and Management Consulting. Combining local experience with global knowledge, we help shape the society of tomorrow. Alle your information will be kept confidential according to EEO guidelines. What We Can Offer You Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are. Never be short of inspiration from colleagues, clients, and projects. The long-term thinking of a foundation-owned company We offer: A challenging and interesting workday characterized by continuous learning, in an environment where you have many to spar with and learn from. Opportunity to work with varied work tasks, across the organization. Opportunity to develop and influence your own area of responsibility. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. Thank you for taking the time to apply! We look forward to receiving your application. Show more Show less

Responsible for developing and implementing testing strategies, proposing innovative solutions and process improvements, staying updated on industry trends, coordinating with cross-functional teams, influencing stakeholders, assessing risks, executing automated test scripts, troubleshooting technical issues, and driving continuous improvement in testing practices. Propose innovative testing solutions and process improvements. Keep up to date with industry trends and contribute to the advancement of testing practices. Tackle complex technical challenges and find innovative solutions. Coordinate with cross functional teams and Influence stakeholders Develop and implement overall testing strategies. Identify areas for process improvement and implement changes. Assess and mitigate risks associated with testing activities. Weite, develop, and execute automated test scripts. Manage troubleshooting of technical issues and determining solutions. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Relevant work experience in software quality engineering based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Quality Assurance, Regional daily uplift escalation request administration and prioritization, Rewards & recognition design, Support analysis for Point of Failure in PCC, Automation & digital tools issue resolution, Continuous improvement in training framework, Design training framework (e.g. content, development needs, learning journey, etc.), Knowledge Management & Communications design and implementation, Performance & Process Excellence, Quality Assurance & Support, Quality Management Program, Performance & Scorecard Reporting, Performance Trend Analysis & Recommendation, Business Case development, Project prioritization, IT Tool Selection & Configuration, Technology transformation & escalation support, Tool Configuration & Selection, Customer data governance & insight, Daily/ Weekly Service Monitoring, Data Science & Insights, Forecast & scheduling execution, Forecast Accuracy & Variation Impact Analysis, Real-time analysis, Workforce Management, Business Intelligence & Analytics, Consolidate and prioritize daily uplift escalation request support and escalate to CEPE if needed, Crisis & Contingency Support, Customer value proposition design & governance, Design and implementation of PPP & rewards matrix, Execution of PCC rewards & recognition, Forecasting & Planning (Translating the Business Plan), Initiate QDM projects on local issue resolution, In-market analysis, KPI & Target Setting, Local market/Sub-regional support & cross-function coordination, Local stakeholder management, Process & Policy improvement, Project Portfolio maintenance & demand management, Regional project implementation in local, Root cause analysis & continuous improvement, Sub-regional alignment with Sales on PCC customer enrolment / delisting, Support Internal & External Audits, Support Level 1 backend infrastructure, Support SOP development & best practices sharing, Support stakeholder and local process alignment for continuous improvement initiatives, Support UAT, Tracking & Analysis, Traffic Management Grade : 13 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" The Customer Experience Planning & Engineering Specialist position is largely a Quality Assurance (QA) specialist position responsible for ensuring high-quality customer experience and call center performance. The Roles & Responsibilities involves, Monitoring customer interactions & responses, Analyzing data related to driving performance and department KPIs, developing strategies to Improve performance and enhance the experience, identifying Training requirements, Compliance to company standards & regulations, Collaborate with other departments to streamline processes, Coach the employees and Communicate to management. Skills Needed Great Communication & Interpersonal skills, Strategic Planning & Execution, Data Analysis and Reporting, Performance Management, Training & Coaching. Experience: Min 3 years in Call Center, experience with training & coaching and reporting. Analytical Skills; Planning & Organizing Skills, Presentation Skills; Problem solving skills; Project Management Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? We are on a mission to modernize and transform business operations through powerful analytics, automation, and strategic ERP intelligence. As a Business Analyst, you will operate as a bridge between business and technology, leveraging Python, Tableau, and Oracle ERP to uncover opportunities, optimize processes, and create impact at scale. Position Business Systems Analyst - Finance & Data Insights Location Hyderabad (SAL) ININD, Bangalore, KA How You'll Create Possibilities What you will Own Turn data into decisions - Build interactive Tableau dashboards that give leaders real time visibility into KPIs, trends, and operational health. Automate and accelerate - Use Python to streamline repetitive tasks, build scalable data pipelines, and forecast business scenarios. Optimize Oracle ERP - Dive into the finance modules to identify inefficiencies, suggest improvements, and ensure data integrity. 1. Work closely with stakeholders to gather, analyze, and document business requirements. 2. Extract, transform, and analyze large data sets from Oracle ERP using SQL and Python. 3. Collaborate with IT and functional teams to improve ERP processes, data quality, and reporting mechanisms. 4. Participate in UAT (User Acceptance Testing) and support end users during rollouts and post implementation. Collaborate cross-functionally - Work directly with Finance, Ops, IT, and executive teams to deliver actionable insights and influence strategic initiatives. Drive Innovation - Lead the charge on analytics maturity by integrating modern tools, AI/ML experiments, and automation frameworks. What You'll Bring to Our Team Minimum Qualifications: Bachelor/master’s degree in finance /supply chain / computer science At least 5+ years of relevant industry experience At least 2 plus years of experience with Oracle Receivables implementation/support, along with working knowledge across EBS modules like Inventory, Purchasing, Payables, Receivables, PIM Strong hands-on skills in: Python (automation, data wrangling, scripting) Tableau (dashboards, visual analytics, business storytelling) Oracle ERP (Finance, Supply Chain modules) Strong SQL and data modeling knowledge A curious mindset with a passion for solving real-world problems Sound Oracle functional knowledge of Oracle modules – P2P & O2C. Sound knowledge of Project Management Preferred Qualifications: Strong business flow knowledge Implementation experience and the ability to recommend business solutions Strong influencing, interpersonal and relationship management skills Proven analytical and problem resolution skills. Quality and cost driven; experience in Six Sigma and lean Proactive responsible individual, able to set own action plans with minimum management Ability to influence and build consensus with other IT teams and leadership Excellent oral and written communication skills Exposure to the Service and Call center industry an added advantage Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Survey Programmer’s primary role is to program clients’ questionnaires, focus on the client requirements for survey design, interpret project needs and requirements, develop and debug web-based survey programs, and perform maintenance as needed throughout the lifecycle of the project. LOCATION- Noida/ Hyderabad/Remote Responsibilities Review survey questionnaires and formulate recommendations to ensure efficient programming and optimal data layout. Coordinate and consult with Data Processing Team on how to best structure the survey for efficient data delivery and tabulations. Provide post-delivery support. Accurately program surveys and conduct quality control checks to ensure error free deliverables. Ensure completion of projects by established deadline and/or notify appropriate staff with alternate plans when necessary. Identify and implement innovative programming techniques and non-standard solutions to programming challenges. Integrating graphic, multimedia and specialty survey components based exercises, including but not limited to custom sliders, shelf-tests, media evaluations, drag and drops, shopping carts and page turners. Interact with Survey Programmers in the off-shore groups regarding programming and technical requirements of the project. SKILLS AND ATTRIBUTES Experience In Survey Programming Experience of 4 years & above Experience in Decipher Good verbal and written communication Comfortable to work in NA Hours (Night Shift) and in rotational. Benefits Opportunity to join a very successful company within a growing industry An open and supportive culture Competitive salary package Free pick and drop cab facility Professional development and career advancement A fun, vibrant and challenging work environment Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific Show more Show less

Job title : Global stability management specialist Location: Hyderabad % of travel expected : As per business needs Job type: Permanent About the job: Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Attach supplementary materials that support the report's content Check the report is consistent in appearance and adheres to style guidelines Evaluate and adjust user access rights to system documentation to ensure security and validity Launch and manage the review workflow in CMS Receive report approval, final reviewer agreement and initiate approval workflow in CMS/ Veeva Regularly update and maintain records of document ownership and ensure compliance with access protocols Review the report to correct any language or typographical errors About you Experience : Experience in pharmaceutical quality Soft skills : Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments Technical skills : LIMS, Word, Excel, Power Point; Experience in a Pharmaceutical GxP environment, preferred experience in stability management or activities Education : Bachelor's degree in stability science, biology, chemistry, or a related field. Advanced degree preferred Languages : Excellent English communication and writing, French or other Languages in addition preferred null

Job title : Global stability management expert Grade: L2-1 Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Authenticate the accuracy of the report's data and the validity of its references and citations About you: Experience : 3-5 years' Experience in pharmaceutical quality Soft skills : Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments Technical skills : LIMS, Word, Excel, Power Point; Experience in a Pharmaceutical GxP environment, preferred experience in stability management or activities Education : Bachelor's degree in stability science, biology, chemistry, or a related field. Advanced degree preferred Languages : Excellent English communication and writing, French or other Languages in addition preferred Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null

Responsible for developing and implementing testing strategies, proposing innovative solutions and process improvements, staying updated on industry trends, coordinating with cross-functional teams, influencing stakeholders, assessing risks, executing automated test scripts, troubleshooting technical issues, and driving continuous improvement in testing practices. 1. Propose innovative testing solutions and process improvements. 2. Keep up to date with industry trends and contribute to the advancement of testing practices. 3. Tackle complex technical challenges and find innovative solutions. 4. Coordinate with cross functional teams and Influence stakeholders 5. Develop and implement overall testing strategies. 6. Identify areas for process improvement and implement changes. 7. Assess and mitigate risks associated with testing activities. 8. Weite, develop, and execute automated test scripts. 9. Manage troubleshooting of technical issues and determining solutions. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Relevant work experience in software quality engineering based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Quality Assurance, Regional daily uplift escalation request administration and prioritization, Rewards & recognition design, Support analysis for Point of Failure in PCC, Automation & digital tools issue resolution, Continuous improvement in training framework, Design training framework (e.g. content, development needs, learning journey, etc.), Knowledge Management & Communications design and implementation, Performance & Process Excellence, Quality Assurance & Support, Quality Management Program, Performance & Scorecard Reporting, Performance Trend Analysis & Recommendation, Business Case development, Project prioritization, IT Tool Selection & Configuration, Technology transformation & escalation support, Tool Configuration & Selection, Customer data governance & insight, Daily/ Weekly Service Monitoring, Data Science & Insights, Forecast & scheduling execution, Forecast Accuracy & Variation Impact Analysis, Real-time analysis, Workforce Management, Business Intelligence & Analytics, Consolidate and prioritize daily uplift escalation request support and escalate to CEPE if needed, Crisis & Contingency Support, Customer value proposition design & governance, Design and implementation of PPP & rewards matrix, Execution of PCC rewards & recognition, Forecasting & Planning (Translating the Business Plan), Initiate QDM projects on local issue resolution, In-market analysis, KPI & Target Setting, Local market/Sub-regional support & cross-function coordination, Local stakeholder management, Process & Policy improvement, Project Portfolio maintenance & demand management, Regional project implementation in local, Root cause analysis & continuous improvement, Sub-regional alignment with Sales on PCC customer enrolment / delisting, Support Internal & External Audits, Support Level 1 backend infrastructure, Support SOP development & best practices sharing, Support stakeholder and local process alignment for continuous improvement initiatives, Support UAT, Tracking & Analysis, Traffic Management Grade : 13 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" The Customer Experience Planning & Engineering Specialist position is largely a Quality Assurance (QA) specialist position responsible for ensuring high-quality customer experience and call center performance. The Roles & Responsibilities involves, Monitoring customer interactions & responses, Analyzing data related to driving performance and department KPIs, developing strategies to Improve performance and enhance the experience, identifying Training requirements, Compliance to company standards & regulations, Collaborate with other departments to streamline processes, Coach the employees and Communicate to management. Skills Needed: Great Communication & Interpersonal skills, Strategic Planning & Execution, Data Analysis and Reporting, Performance Management, Training & Coaching. Experience: Min 3 years in Call Center, experience with training & coaching and reporting. Analytical Skills; Planning & Organizing Skills, Presentation Skills; Problem solving skills; Project Management Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Overview of the Business: The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision of being the world’s most respected service brand. As part of GS, the Global Servicing Enablement (GSE) team is responsible for process design & engineering, capacity management, governance, analytics, value generation and learning across GSG. The team is accountable for providing unwavering support to all our Customer Care Professionals and Specialists who serve our customers globally every day. GSE is also responsible for the Enterprise Complaint Center of Excellence chartered with ensuring American Express has a robust complaints management program. The position is in Global Planning and Contact Optimization(GPCO) . GPCO is responsible for Capacity/staff planning, and real time performance management & monitoring for GS across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek call volume distributions for all markets and lines of business. As a part of the team, you will be responsible for the following: Intra-day call type/segment performance management Shrinkage / off the phone activities management, Intraday Schedules management and recommend schedule changes basis business requirement Execution of Service Code Alert strategies Centralized contact for operations leaders for real time business performance management Work with Short Term Forecasting Team for Intra Day Performance (IDP) & Staffing outlook Communicate systems, voice response & telecommunication issues to the relevant teams Proactively identify process improvement opportunities Maintain strong relationships with the operation’s leaders to improve overall understanding and awareness of daily/weekly business impacts Shift Rotations: 24 *7 Minimum Qualifications Functional skills: Bachelor’s degree (Economics / Mathematics / Statistics/ Data Analytics); MBA or equivalent is a plus 2+ years of relevant experience in Workforce real time management/ Operations/MIS analytics would be preferred Proficiency in Workforce Management Tools such as Avaya, eWFM, Genesys/ConneX as well as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / challenging audiences, a plus Strong organizational and project management skills Proven ability to manage multiple priorities effectively with a track record of driving results effectively while meeting deadlines Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: Delivers high quality work with direction and oversight Understands work goals and seeks to understand its importance to the Business Feels comfortable taking decisions/ calculated risks based on facts and intuition Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change Maintains a positive attitude when presented with a barrier Demonstrated ability to challenge the status quo & build consensus Effective team player with a high level of integrity Technical Skills/ Knowledge of platforms: Proficiency with Microsoft Office, especially Excel, and PowerPoint Project management skills, knowledge and experience of successfully leading projects, a plus Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful Knowledge of machine learning will be an added advantage Exposure to Big Data Platforms such Cornerstone & visualization tools such Tableau, a nice to have We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description Responsibilities We are looking for a candidate with FactSet experience who will assist in the implementation and later the smooth running of the FactSet process. This process will be Wipro Credit and Insurance primary performance and risk analytics solution. Initial work will be focused on ensuring the daily data load and output received is accurate and timely. This will involve data validation across asset types and recommending solutions to fix any observed issues. Once we have implemented, the role will be focused on the smooth running of the daily process. I have included below some typical responsibilities of the role. • Experience with FactSet’s Portfolio Analysis tool to measure the performance, risk, attribution, and exposures of portfolios. • Good understanding of risk data and risk workflow processes, including data loading, security modeling, and account and composite set-up. • Connect with FactSet portfolio services on missing and erroneous security analytics daily. • Ensure the smooth running of the FactSet upload, calculation and extraction process runs to time daily. • Use FactSet security modelling application to upload the terms of a security not covered by FactSet. • Be able to troubleshoot a failed upload and re-trigger jobs to ensure analytics are delivered daily. This involves understanding of the workflow and the ability to use cornerstone, FactSet upload engine. • Monitor dashboards comparing the data accuracy of holding positions across all asset types from the FactSet output and another internal Wipro source to ensure reliability of data. • Ability to document and communicate complex technical knowledge effectively. • Demonstrated ability to work under minimal direction. • Ability to work collaboratively across divisions. Applications in FactSet that would be beneficial to understand: • Security Modelling • Cornerstone • Portfolio reporting batcher • Fixed Income Analytics Batch • Data Central This role would involve close relations with the risk management, data governance and technology solutions teams. L͏ead Analyst Responsibilities We are looking for a candidate with FactSet experience who will assist in the implementation and later the smooth running of the FactSet process. This process will be Wipro Credit and Insurance primary performance and risk analytics solution. Initial work will be focused on ensuring the daily data load and output received is accurate and timely. This will involve data validation across asset types and recommending solutions to fix any observed issues. Once we have implemented, the role will be focused on the smooth running of the daily process. I have included below some typical responsibilities of the role. • Experience with FactSet’s Portfolio Analysis tool to measure the performance, risk, attribution, and exposures of portfolios. • Good understanding of risk data and risk workflow processes, including data loading, security modeling, and account and composite set-up. • Connect with FactSet portfolio services on missing and erroneous security analytics daily. • Ensure the smooth running of the FactSet upload, calculation and extraction process runs to time daily. • Use FactSet security modelling application to upload the terms of a security not covered by FactSet. • Be able to troubleshoot a failed upload and re-trigger jobs to ensure analytics are delivered daily. This involves understanding of the workflow and the ability to use cornerstone, FactSet upload engine. • Monitor dashboards comparing the data accuracy of holding positions across all asset types from the FactSet output and another internal Wipro source to ensure reliability of data. • Ability to document and communicate complex technical knowledge effectively. • Demonstrated ability to work under minimal direction. • Ability to work collaboratively across divisions. Applications in FactSet that would be beneficial to understand: • Security Modelling • Cornerstone • Portfolio reporting batcher • Fixed Income Analytics Batch • Data Central This role would involve close relations with the risk management, data governance and technology solutions teams. ͏ Responsibilities We are looking for a candidate with FactSet experience who will assist in the implementation and later the smooth running of the FactSet process. This process will be Wipro Credit and Insurance primary performance and risk analytics solution. Initial work will be focused on ensuring the daily data load and output received is accurate and timely. This will involve data validation across asset types and recommending solutions to fix any observed issues. Once we have implemented, the role will be focused on the smooth running of the daily process. I have included below some typical responsibilities of the role. • Experience with FactSet’s Portfolio Analysis tool to measure the performance, risk, attribution, and exposures of portfolios. • Good understanding of risk data and risk workflow processes, including data loading, security modeling, and account and composite set-up. • Connect with FactSet portfolio services on missing and erroneous security analytics daily. • Ensure the smooth running of the FactSet upload, calculation and extraction process runs to time daily. • Use FactSet security modelling application to upload the terms of a security not covered by FactSet. • Be able to troubleshoot a failed upload and re-trigger jobs to ensure analytics are delivered daily. This involves understanding of the workflow and the ability to use cornerstone, FactSet upload engine. • Monitor dashboards comparing the data accuracy of holding positions across all asset types from the FactSet output and another internal Wipro source to ensure reliability of data. • Ability to document and communicate complex technical knowledge effectively. • Demonstrated ability to work under minimal direction. • Ability to work collaboratively across divisions. Applications in FactSet that would be beneficial to understand: • Security Modelling • Cornerstone • Portfolio reporting batcher • Fixed Income Analytics Batch • Data Central This role would involve close relations with the risk management, data governance and technology solutions teams. ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed