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40.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

Remote

The Group: Sales Enablement & Learning sits within Morningstar’s Business Development and Sales group, which is responsible for helping for our clients build their businesses and provide better outcomes for investors. The group is focused on serving some of the following client segments: advisors, wealth managers, asset managers, institutional investors, and fintechs. Reporting to the Head of Sales Enablement & Learning, the Program Manager partners with stakeholders across the organization to design, develop and execute impactful enablement and learning solutions for teams to grow their individual capabilities, build knowledge, and develop their skills. This role is focused on the teams supporting customer support for the Direct Platform Product Suite, Data, Retail, and Sustainalytics. Morningstar is a global financial services firm with operating in 30 countries and has a 40+ year history developing best in class solutions that help investors (individuals as well as the financial advisors and institutions that serve investors) reach their financial goals. We are committed to empowering investor success by providing the data, independent research, software and services that best meet the needs of the entire investment community. The Role: We are looking for an experienced and talented Associate for Customer Support Enablement and Learning based in Mumbai who will focus on delivering our enablement programs in market for Morningstar’s global Customer Support team for our Asia Pacific (including India) and EMEA regions. Our global Customer Support team serves on the front lines of our client-facing organization and serve as an immediate resource for incoming client inquiries via phone, email and chat. Delivering world class customer support is a critical component to the success of our sales process and client experience, and we are seeking a teammate who is passionate about enabling and elevating the skill set of our 100+ support colleagues in the region. Reporting to the Head of Sales Enablement & Learning, the Program Manager partners with global stakeholders across the organization to design, develop and train on impactful enablement and learning to ensure the group has the skills, knowledge and process expertise to be effective and efficient in their roles. The enablement program focuses on 4 key focus areas including: Industry Domain Knowledge, Product, Client Facing Skills and Sales/Service Operations. Responsibilities: Support onboarding program for teams, which includes organization of onboarding plans, resources to e-learning, facilitation of live sessions and coordination with managers on 30-60-90 day expectations. Partner with Enablement (including another Enablement Program Manager for Customer Support globally) and SMEs to develop and deploy training curriculum appropriate for Customer Support teams; this includes taking inventory of existing curriculum, identifying gaps and developing missing content, and determine fit for various training modalities (live, self guided/e-Learning) Be a key stakeholder and facilitator in the delivery of training programs including new go-to-market solutions, industry trends, client facing skill workshops, significant methodology changes and enhancements to existing solutions. Partner with Support leaders, Support teams, Product Marketing/Management, Operations, and other groups to identify overall training needs, develop and deliver appropriate enablement training and supporting content. This includes managing stakeholder expectations and communications. Be resourceful to learn and master the complexities of the industry that Morningstar serves. Evaluate, iterate, and measure the adoption and impact of enablement content and training, leverage data to refine strategies and improve effectiveness Experience, Skills & Qualifications: Bachelor’s degree required. Ability to travel up to 10% both nationally and internationally to execute the program Proficiency training global and multi-solutions to teams 5+ years of experience in related skills including: customer support, customer success, training, sales enablement, learning and development, coaching/employee development, etc. Demonstrated experience managing and facilitating/delivering content/curriculum delivered in multiple modalities (i.e. live training, e-Learning, self paced, stand and deliver, hybrid, etc.). Personality and ability to engage and collaborate well across complex and global groups including support managers, service reps, marketing and product management. Strong client focus and the ability to quickly and effectively build and sustain relationships and establish trust. Good understanding of financial markets and investment products (especially data, stocks, mutual funds, commodities, currency) with inclination to learning Strong understanding of customer support principles and customer-centric mindset to ensure training and enablement efforts align with empowering teams Dynamic and proven presentation and written communication skills are a must. Strong project management skills with demonstrated ability to manage multiple projects or priorities at once. Passion and commitment for adult learning best practices and techniques. Intermediate skills with PowerPoint and broad understanding of Enablement tools including but not limited to: LMS (i.e., Cornerstone), Sales Enablement Platform software (i.e. Seismic), Spekit and solid aptitude for learning new systems and tools. Morningstar is an equal opportunity employer Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

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0 years

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Meerut, Uttar Pradesh, India

On-site

Company Description Taxsila Public School - India is an education management company located in Shradhapuri, Kanker Khera, Meerut, Uttar Pradesh. The school is committed to providing quality education and creating an enriching learning environment for students. With a dedicated staff and a focus on holistic development, Taxsila Public School is a cornerstone of educational excellence in the community. Role Description This is a full-time on-site role for an Education Coordinator at Taxsila Public School in Meerut. The Education Coordinator will be responsible for overseeing the implementation of educational programs, coordinating training for teachers, and ensuring effective pedagogy is practiced. Daily tasks include managing communication with parents and students, providing customer service, and supporting the overall educational experience of the students. Qualifications Experience in Education and Pedagogy Strong Communication skills and Customer Service orientation Proficiency in Training and instructional methodologies Ability to work collaboratively with teachers, parents, and students Organizational skills and attention to detail Relevant Bachelor's degree; Master's degree in Education or related field is a plus Previous experience in a similar role is advantageous

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7.0 - 10.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Withum’s Tax Services Group is made up of a brilliant team of tax specialists that work to ensure tax reporting obligations are met in an accurate and timely manner and minimize or defer the payment of taxes. Their comprehensive understanding of international, US federal, state, and local regulations, counting our affiliation with HLB international, allows them to help develop economical tax strategies anywhere. Their services include Business, Individual, State & Local tax, R&D Tax Credit, as well as International and Private Client services Withum’s brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, easy to work with a sense of purpose and caring for their co-workers and whose mission is to help our clients grow and thrive. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. How You’ll Spend Your Time: Top side/detail review of complex partnership, corporation (Single & Consolidation returns) and S Corporation returns prepared by staff/senior/AM. Resolve queries recognized by Staff/Senior on potential tax adjustments due to tax law changes. Identify international filing requirement by Org chart study and review international tax returns. Train existing/new joiners on concepts & technology and share timely feedback for each of the project reviewed. Supervise kick-off & regular connects with US counterparts by teams and intervene in budget conflicts, resource scheduling conflicts, etc. Guide team on efile validation of returns to free from rejects and errors. Manage and coach aligned professionals for their career path. Responsible for quality & turnaround of returns for aligned office/niche. Provide regular and detailed feedback and keep motivating team during Tax seasons. Maintain good correspondence with US point of contacts for seamless process flow and regularly touch-base with scheduler to keep team occupied and share returns status. Execute assignments in an effective manner including appropriate delegation and monitoring of work. Assist in hiring as and when need arise to place potential candidates. Assist leadership team with analyzing the data and provide insights to help them to navigate the plan. Have a regular connect with aligned professionals to discuss about potentials opportunities for growth of the business and team members. Performance review of aligned professionals and provide clear career path for them to grow. Provide construction feedback along with potential opportunities from improvements and growth. Requirements: Minimum 7 to 10 years of post-qualification hands-on experience with U.S. accounting firm. Chartered Accountant or CPA is preferred. Experience and knowledge of U.S. Tax Code is required. At least 5 years of leading multiple engagements and supervising staff. Strong command of the English language, both written and verbal communication. Strong commitment to an entrepreneurial work ethic. Competently analyzes and prioritizes information to make appropriate recommendations. Ability to manage multiple engagements simultaneously and communicate as a team with the Domestic (US) engagement teams. Website: www.withum.com Withum will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

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2.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About enParadigm: enParadigm is one of the world’s leading enterprise SaaS gamification technology companies. We are recognized among the fastest growing tech companies as part of the Deloitte Tech Fast 500 APAC program and have won multiple global accolades for our technology platforms in the gamification space. Our proprietary platform helps organizations across industries map different roles in their organization and the skills required for success in the roles. Our proprietary recommendation engines help create hyper-personalized and immersive AI based skill-building experiences for improving role-fit and performance. We work with over 500 global corporations such as Google, Amazon, P&G, Daimler, Asian Paints, Infosys, Societe Generale etc., to help drive growth and performance. We are funded by SALT Partners and Cornerstone Venture Partners and looking to grow exponentially on the path to $100 million ARR in the next few years. For more details about us visit our website www.enparadigm.com Role: Finance Executive Role Responsibilities: ● Work on customer-related aspects of the company’s finances. ● Streamline and remove roadblocks in client agreements, work orders, purchase orders, invoice acceptances, collections, and other client related aspects. ● Work closely with other functions such as sales, delivery, and product, to ensure finance KRAs and KPIs are met. ● Maintain MIS dashboards consistently and report to Management and Investors. ● Ensure legal compliance with clients and government stakeholders is done on time. Candidate requirement: ● Education: CA or MBA Finance degree. ● Experience: Minimum 2+ years of work experience. ● Job Location: Mumbai (Andheri East). ● Skill Set: Excellent English oral and written communication skills, Hands-on knowledge of Tally, Hands-on knowledge of MS Office and Google Docs, High on attention to detail, assertiveness, ownership, and agility.

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Withum’s Auditing and Attest Engagement services are the cornerstone of our firm. Withum’s audit and advisory team possess the expertise necessary to give stakeholders confidence in financial information. This team provides audit services, review and compilation services and other agreed upon audit procedures to a variety of client sizes and industries. Withum’s brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, easy to work with a sense of purpose and caring for their co-workers and whose mission is to help our clients grow and thrive. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. How you'll spend your time: Creating and implementing specific proactive Firm-wide policiesand concepts that continuously improve the quality of our Audit and Accounting practice. Assisting in the planning and execution of various projects to provide support in connection with our internal inspections and targeted binder inspections. Assisting with other specific technical projects as requested, such as independence matters, research projects, Quality Control Document revisions, training initiatives, etc. Demonstrating competency of technical skills, work quality, and the application of professional and Firm standards Promoting and monitoring compliance with regulations and ethical standards set forth by the Firm and other governing bodies. Developing professionally through reading, attending trainings/seminars/CPE, and accepting challenging projects Understanding general business trends and how they may relate to client needs/issues Assisting in project driven functions performed arounddata analysis and reporting to Management Assisting and leading in the binder review and engagement cleanup process Requirements: Minimum 3+ years of post-qualification, hands-on experience with a U.S. accounting firm Experience in project management or involvement in internal projects. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Experience in data analytics and automation. A proactive attitude and willingness to go above and beyond. Demonstrated leadership abilities and a collaborative team approach.

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0 years

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Pune, Maharashtra, India

On-site

Description Automation QA with Python & ERP exp required Experience: 5-8yrs Hybrid Working 30 Days Or Less Joiners Preferred Working at PAN India GlobalLogic Office Requirements Job Description “Experience working in existing automation framework. The candidate should be hands on and should be proficient in reverse engineering. Enterprise resource planning experience in QA QA Automation Engineer will have complete ownership for preparing QA Strategy, Priorities for QA and automation solution, designing automation frameworks and lead the implementation of test strategy, test plans & test execution of the product. Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Collaborate with product teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Evaluate, select and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on the technical analysis, complexity and reusability Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.” Job responsibilities Job Responsibilities “QA Automation Engineers will have complete ownership for preparing QA Strategy, Priorities for QA and automation solution, designing automation frameworks and lead the implementation of test strategy, test plans & test execution of the product. Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Collaborate with product teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Evaluate, select and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on the technical analysis, complexity and reusability Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.” What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Description Automation QA with Python & ERP exp required Experience: 5-8yrs Hybrid Working 30 Days Or Less Joiners Preferred Working at PAN India GlobalLogic Office Requirements Job Description “Experience working in existing automation framework. The candidate should be hands on and should be proficient in reverse engineering. Enterprise resource planning experience in QA QA Automation Engineer will have complete ownership for preparing QA Strategy, Priorities for QA and automation solution, designing automation frameworks and lead the implementation of test strategy, test plans & test execution of the product. Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Collaborate with product teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Evaluate, select and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on the technical analysis, complexity and reusability Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.” Job responsibilities Job Responsibilities “QA Automation Engineers will have complete ownership for preparing QA Strategy, Priorities for QA and automation solution, designing automation frameworks and lead the implementation of test strategy, test plans & test execution of the product. Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Collaborate with product teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Evaluate, select and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on the technical analysis, complexity and reusability Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.” What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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7.0 years

0 Lacs

Gurugram, Haryana

On-site

Location Gurugram, Haryana, India Category Corporate Job Id GGN00002143 Human Resources and Labor Relations Job Type Full-Time Posted Date 07/16/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey! Job overview and responsibilities The primary responsibility of this position is to provide the necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of the related systems. The core goal is to create an organization to support the needs of the Global Learning and Talent Technology team. The employee in this position will also lead a team that provides the administrative, coordination, and other tasks as required. The employee in this position interacts with the various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions. This role is primarily focused on leading the work for qualification systems for AO training systems administration, set up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems. Enables deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees’ training and experience Works in conjunction with internal subject matter experts and/or vendors to provide technology standards Manages the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning) and others (occasional facilitation for key learning initiatives) Manage and coordinate team workload Learns system functions, connections, dependencies and methodologies and: Solves problems during deployments and irregularities Ideates improvements, growth, and new features Advocates for the best-possible user experience Educates stakeholders on system use, limits and functionality This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 7+ years in a learning administration People Management experience Experience working or managing multiple systems Exposure to Learning Management Systems, training program management and other technologies Experience managing teams Proficient using Microsoft Office Strong presentation skills Strong planning and organizational skills Ability to problem solve and provide solutions at first point of contact Strong Excel skills Customer focus with commitment to serve and delight customers Team player able to drive results in a performance-based environment Mutual respect and collaboration in working relationships Analytical thinking Problem solving Work well within a team Project/Process management Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Strong technical skills and functional skills Airline experience Cornerstone LMS experience preferred Experience working in an offshore shared services team or working with international teams Smartsheet experience Cornerstone or comparable learning management systems Other systems experience around training or related to training

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're looking for a Escalation Manager This role is Office Based, Pune Office Escalation Manager – Global Customer Support Job Description The Escalation Manager in Customer Support is a pivotal role focused on handling critical situations for the customers that require a higher level of attention and expertise. The Escalation Manager’s primary responsibility is to provide immediate assistance for urgent customer concerns, acting as a bridge between the support team, customer, and various Cornerstone stakeholders . This individual will oversee the escalation triage process and work collaboratively with various internal teams to address and resolve complex customer support situations. In this role you will.. Manage critical situations from initial contact through resolution, ensuring a high level of customer satisfaction and experience. Act as a point of escalation for support team members when they encounter complex or sensitive customer issues that require a higher level of intervention. Collaborate with the technical support, product, and engineering teams to coordinate the appropriate resources necessary to resolve escalated problems. Provide regular updates to customers as well as internal executive leadership on the status of their issues, maintaining transparency and building trust through proactive communication. From time to time, manage support health of strategic accounts to contribute towards customer retention and upsell opportunities. Analyze patterns and trends in escalations to recognize systemic issues and collaborate with the relevant departments to implement long-term solutions. Document all aspects of the escalation process, including customer interactions, steps taken towards resolution, and lessons learned post-resolution. In the spirit of continuous process improvement share feedback to all relevant internal teams with lessons learned after the Critical Escalation is closed. Represent the voice of the customer within the organization, providing insights and feedback to help shape product improvements and customer support enhancements. Provide coaching and training to customer support staff on escalation procedures and best practices for handling difficult customer situations. You’ve Got What It Takes If You Have… Bachelor's degree or equivalent practical experience in a related field. 7 Years Experience in customer service, support, or a similar role with a track record of effectively handling escalations. Strong leadership skills and the ability to make quick decisions in high-pressure situations. Exceptional communication and interpersonal skills, capable of engaging with customers and internal teams at all levels. Excellent analytical and problem-solving skills, with the ability to think strategically about customer issues and the overall impact on the business. Experience coordinating cross-functional efforts to resolve complex issues in a timely manner. Knowledge of customer support technologies, CRM systems, and support ticketing platforms. Familiarity with technical concepts such as AWS, REST/SOAP APIs, DB Query executions etc. Splunk log analysis etc. A customer-oriented mindset with a passion for delivering exceptional customer experiences. Project Management skills coupled with a high velocity execution style. A sense of urgency and persistence coupled with a calm and empathetic demeanor. Proven ability to influence stakeholders from various teams including customer teams, build consensus and deploy win-win solutions to address critical problems. The Escalation Manager - Customer Support is essential in managing customer expectations, reducing churn, and ensuring the highest quality of support during critical times. This role demands excellent judgement, strong customer advocacy, and the ability to maintain grace under pressure while navigating the challenges of complex support situations. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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4.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Company Description About Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Equality, diversity, and inclusion are at the heart of what we do We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process. Job Description This role is responsible for overseeing end-to-end accounting and financial project controlling for a portfolio of projects within a specific geography or market. The successful candidate will work closely with project managers as a business partner, ensuring financial transparency, supporting the Project Managers and Leads and driving value for the business. In addition, the candidate will spend a significant portion of their time on developing, maintaining, and enhancing Power BI dashboards and reports . Main responsibilities:- ▪ Project Controlling: Proactively manages the performance of project portfolios to drive value for our customers and Ramboll. ▪ Power BI Reporting & Analytics : Develop, maintain, and enhance Power BI dashboards and reports. Ensure data models and visualizations are optimized for accuracy and usability. ▪ Compliance: Administers and ensures compliance by applying all controls, policies, procedures, and guidelines. Supports the annual audit, as needed. ▪ Project Handling & Maintenance: Responsible for Project set-up, closure and monitoring project maintenance needs ▪ Invoicing: Ensures invoices are drafted timely for review. Invoices should meet contractual Requirements. Also, Supports Any Contractually Required Financial Reporting ▪ PM Support: Works directly with PMs to deliver on defined scope. Qualifications 4-5 years of relevant experience in project financial management or related roles. Advanced proficiency in Power BI, including: Creating data models and writing DAX queries. Building dashboards and interactive reports. Understanding data structures within data warehouses and extracting relevant data. Maintaining and enhancing existing Power BI solutions. Ability to manage stakeholders at medium-level projects with limited supervision. A collaborative team player with a strong sense of accountability. Intermediate proficiency in Excel ,Microsoft Office tools, including knowledge of Macros for automation of repetitive tasks. Proficiency in English, both written and spoken. Knowledge of Power BI & power query for data visualization and reporting. Knows how to find data from data warehouse and knows how data is structured in data warehouses. Knows code in DAX making data models in Power BI Can make visuals - Dashboards in Power BI Ability to read and maintain existing Power BI models. Presentation Skills Ability to work effectively in cross-functional and virtual teams. Service-oriented mindset with a proactive, problem-solving approach. Willingness to work across different time zones and shifts as required Additional Information Welcome to our Support Organization In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll globally Ramboll is a leading engineering, architecture, and consultancy company. Working at one of our offices in 35 countries you will join more than 16,000 fellow bright minds in creating innovative and sustainable solutions within Buildings, Transport, Energy, Environment and Health, Architecture, Landscape and Urbanism, Water and Management Consulting. Combining local experience with global knowledge, we help shape the society of tomorrow. All your information will be kept confidential according to EEO guidelines. What We Can Offer You Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are. Never be short of inspiration from colleagues, clients, and projects. The long-term thinking of a foundation-owned company We offer: A challenging and interesting workday characterized by continuous learning, in an environment where you have many to spar with and learn from. Opportunity to work with varied work tasks, across the organization. Opportunity to develop and influence your own area of responsibility. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. Thank you for taking the time to apply! We look forward to receiving your application.

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2.0 - 6.0 years

1 - 6 Lacs

Kolkata, Hyderabad, Bengaluru

Hybrid

Experience -2-5 Yrs , Hybrid 10 Positions- Bangalore-2, Kolkata-2, , Hyderabad-3 Mandatory Skills - Communication, LMS tool experience, Logistics management, event management, excel functionalities Nice to have skills - Cornerstone, invoicing, MIS reporting Skills required: Strong proficiency in Microsoft tools like Excel, Planner to efficiently manage the projects Effective writing, comprehension and speaking skills in English Strong interpersonal skills/cross-functional communication to collaborate effectively Attention to detail as there will be several moving parts in any project Problem solving and quick decision making to ensure seamless flow of events Agility to change plans at short notice and recalibrate project needs Stakeholder management across geography and levels, as well to support last minute needs/ requests Understanding of methodologies like Agile, Scrum and Design Thinking to ensure project runs to the plan

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Introduction on the Group Network18 is India's largest platform-agnostic news media powerhouse, offering a comprehensive footprint across various Indian languages on Television, Digital & Publishing platforms. Our Digital content businesses include leadership properties like Moneycontrol.com, News18.com, CNBCTV18.com, and Firstpost.com, covering news & opinion across websites and mobile apps. Our TV channels comprise of marquee brands like CNBC TV18, CNN News18, News18 India, and a plethora of language channels covering the length and breadth of India. We also publish renowned brands like Forbes India and Overdrive. Network18 Media delivers latest & quality information to 770+ million discerning audiences. At Network18, we bring together a diverse team of 5000+ employees, all driven by a shared passion for creating immersive content and innovative ideas. We take pride in our people, recognizing them as the cornerstone of our organization's success. Our focus is on fostering an environment where employees can achieve their personal and professional goals, offering opportunities for learning, collaboration, and growth at every stage of their career journey. https://www.cnbctv18.com Your Key Responsibilities Focused on financial markets, including daily market updates, breaking news, and in-depth analysis. Present market trends and financial data in an engaging and accessible manner for a broad audience. Collaborate with the production team to ensure timely and accurate reporting. Ability to bring in visual storytelling culture. Participate in coverage of key industry events, conferences Conduct quantitative analysis of financial data to forecast revenue, identify future trends and assess risk. Key Skills Required : Previous experience with global financial news outlets or financial television networks. Expertise in a specific sector (e.g., equities, commodities, foreign exchange) is a bonus. Comfort with social media platforms and digital tools to amplify market-related content Knowledge of TV production techniques and the ability to work collaboratively in a fast-paced newsroom Fluency in written and spoken Hindi is mandatory. Location: Mumbai Disclaimer: Please note Network18 and related group companies do not use the services of vendors or agents for recruitment. Please beware of such agents or vendors providing assistance. Network18 will not be responsible for any losses incurred.

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Greetings from Chenoa, a 3Pillar Company! As a DevOps Engineer, you are the cornerstone of operational excellence, driving forward innovations that redefine industries. Your expertise in DevOps practices will ensure the seamless integration and continuous delivery of our groundbreaking projects, from transforming urban living to pioneering new healthcare solutions. Your role is pivotal in mentoring a dynamic team, optimizing deployment strategies, and implementing cutting-edge technologies to keep us at the forefront of the tech landscape. You are required to work from Vikroli, Mumbai office location! Responsibilities Design and enhancement of automation frameworks and CI/CD pipelines, setting standards for excellence. Containerization technologies such as Docker or Kubernetes Deployment tools such as Jenkins, GitLab, or TeamCity Work within cloud environments, focusing on performance, security, and scalability. Cloud platforms AWS. Configuration management tools such as Terraform / CloudFormation / SaltStack Manage and configure infrastructure as code using tools such as Terraform and ensuring scalability, reliability, and security. Implement and maintain monitoring and alerting systems using Azure and other tools to ensure the health and performance of our applications and infrastructure. Collaborate with development and operations teams to troubleshoot and resolve issues in production environments. Continuously evaluate and implement best practices for DevOps processes, tools, and technologies. Work within Linux environment Support Development team Qualifications Bachelor’s degree in Computer Science, Engineering, IT, or related field; or equivalent practical experience. Minimum of 3 years of experience in DevOps and Cloud with expertise in AWS. Strong understanding of containerization technologies such as Docker and container orchestration tools like Kubernetes. Experience with CI/CD tools such as GitHub Actions. Solid understanding of networking concepts, security best practices, and infrastructure automation. Excellent problem-solving and troubleshooting skills, with a strong attention to detail. Effective communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Apply for this job

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Description GlobalLogic is looking for a skilled and motivated K2 Developer to lead the design, development, and deployment of business process automation solutions. The role requires hands-on experience with K2 tools, workflow optimization, and system integrations in complex enterprise environments Requirements Strong proficiency in C#, ASP.NET, JavaScript, and SQL Experience with K2 Identity Synchronization, Security Labels, Roles, and Claims-based Authentication Solid integration knowledge of REST/SOAP web services Familiarity with Microsoft platforms including SharePoint, Active Directory, and SQL Server Strong analytical and troubleshooting skills Excellent communication and documentation abilities Job responsibilities Design, build, and deploy automation solutions using K2 Five/K2 Cloud Develop and maintain K2 SmartForms, SmartObjects, Views, Workflows, and Service Brokers Configure and troubleshoot Identity Synchronization, Role/Group resolution, and user profile integration Integrate K2 with external systems such as SharePoint, SQL Server, REST/SOAP APIs, Active Directory, and CRM/ERP platforms Monitor, maintain, and optimize K2 environments; apply Fix Packs and Service Updates as needed Participate in UAT, production support, and post-deployment troubleshooting Use tools like K2 Management and SmartObject Service Tester for issue resolution and performance enhancement What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Description Key Responsibilities: Leverage AWS cloud services for application hosting, storage, and deployment. Design, develop, and maintain scalable applications using C# and .NET Core. Create and manage Docker containers for microservices-based architecture. Build and optimize SQL Server databases and write complex queries/stored procedures. Collaborate with DevOps to streamline CI/CD pipelines and container orchestration. Ensure high performance, security, and availability of applications. Participate in code reviews, design discussions, and Agile/Scrum ceremonies. Requirements Must-Have Skills: Hands-on with AWS services – EC2, S3, Lambda, RDS, CloudFormation, etc. Strong programming experience in C# and .NET Core/.NET 6+ Proficient in Docker – image creation, containerization, and deployment Experience with SQL Server – database design, optimization, and tuning Understanding of REST APIs, microservices, and scalable backend systems Job responsibilities Must-Have Skills: Hands-on with AWS services – EC2, S3, Lambda, RDS, CloudFormation, etc. Strong programming experience in C# and .NET Core/.NET 6+ Proficient in Docker – image creation, containerization, and deployment Experience with SQL Server – database design, optimization, and tuning Understanding of REST APIs, microservices, and scalable backend systems What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Description Job Summary: We are seeking a passionate and experienced Fullstack Developer with strong hands-on skills in React.js, Node.js, GraphQL, and AWS Cloud. You will play a key role in designing, developing, and maintaining scalable applications for global enterprise-grade platforms. Requirements Required Skills & Experience: Minimum 6 Years Of Hands-on Experience In Fullstack Development. Strong proficiency in React.js (Hooks, Redux, Functional Components). Expertise in Node.js (Express.js or similar frameworks). Solid experience in GraphQL API design and integration. Deep understanding and working experience with AWS Cloud Services (Lambda, EC2, S3, API Gateway, CloudFormation, etc.). Familiarity with CI/CD, Git, and modern DevOps practices. Strong problem-solving skills and ability to work independently in a fast-paced environment. Job responsibilities Key Responsibilities: Design, develop, and maintain robust and scalable web applications using React.js and Node.js. Develop and integrate GraphQL APIs for efficient data querying and communication. Implement cloud-native solutions on AWS, ensuring high availability, scalability, and security. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Ensure high-quality code through unit testing, code reviews, and CI/CD pipelines. Troubleshoot and debug issues across the full stack (frontend to backend to cloud). Optimize application performance and implement best practices for scalability. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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175.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? In this role, the person will report to the Product Manager – Travel & Lifestyle Services, this role is an exciting opportunity for a PO/Analyst, the person will be working on data related products and to maintain quality of data for TLS in the Big Data Platform Cornerstone. Minimum Qualifications 5+ years’ experience in travel domain or minimum background in financial domain At least 5 years of experience in technology product management or data-related products. At least 5 years of experience in Software Architecture and Software Development. 3 years’ experience with SQL Experience with agile methodologies, i.e., rally, agile. An ability to solve complex problems and a highly analytical approach. Demonstrate the ability to learn and be curious to understand and master the travel domain. You are excited and passionate for the travel domain. Self-starter with the ability to think creatively and strategically Strong communication and stakeholder management skills Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment. Demonstrate the ability to maintain a positive attitude and sense of humor in the face of chaos and challenges Has a successful record of leading and coordinating business, delivery, and technology teams to define, prioritize, and deliver on a product roadmap Strong product management skills that will take full ownership from analysis through implementation. High degree of organization, individual initiative, and personal accountability. Platform Knowledge Experience working w/ Hadoop and Big Data Platform – Cornerstone, Google Cloud Platform (GCP) Proficient in Microsoft Suit, Power BI, Tableau, and SQL Education Bachelors in related fields (Computer Science, Information Technology, Engineer, Electronics) Preferred Qualifications Masters in related in fields (Computer Science, Information Technology, Engineer, Electronics) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

Gurugram, Haryana, India

Remote

Company Description AECOM’s Enterprise Capabilities team is looking for an Senior Designer - HVAC BM to join our team in Gurugram . About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM’s primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC partners with regional and Global Business Line project teams to provide technical expertise, accelerate delivery and keep AECOM competitive in the industry. With a team of over 3000 technical professionals located across nine countries and remote technical anchors, EC teams are trusted to deliver high-quality, specialist services that help to fill capability gaps, resourcing needs and technical constraints on projects of all scopes and sizes. Start here. Grow here. Job Description Works under limited supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements (objects within the drawing, doors, lights, etc.). Qualifications Should have good knowledge in HVAC (Mechanical Ducting and Piping, understanding of HVAC system. working experience in Mechanical Plant room). Should have sound knowledge in Revit, Autocad and Navisworks. Other software like Revizto and MicroStation will be added advantage. Additional Information At AECOM, you will have freedom to grow in a world of opportunity Our Freedom to Grow hybrid working philosophy is the cornerstone of our success as a business – supporting a culture of flexibility, trust and performance at AECOM. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. ReqID: J10131448 Business Line: Building Engineering Business Group: DCS Strategic Business Unit: Enterprise Capabilities Career Area: Digital & Engineering Technology Work Location Model: Hybrid Legal Entity: AECOM India Global Services Private Limited

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team A KYC (Know Your Customer) Analyst is a professional responsible for ensuring compliance with regulations and policies related to customer identification and due diligence in the First line of Defence to fight against financial crime. The primary role of a KYC analyst is to verify the identity of customers, assess the risks associated with their activities, and monitor transactions to detect and prevent money laundering, fraud and other financial crimes. By conducting cross-platform research, including investigations on platforms such as Company's House and social media, you will gather client-specific analysis for KYC purposes and fulfill the requisite onboarding due diligence. KYC analysts play a crucial role in maintaining the integrity of financial systems and preventing illicit activities. Their work is essential for financial institutions, fintech companies, and other entities subject to KYC regulations. About The Role Verify the identity of new customers by collecting and analyzing relevant documentation, such as government-issued IDs, proof of address, and business registration documents by collecting the information through emails and certain internal platforms Assess the risk associated with each customer based on factors such as their industry, geographic location, transaction patterns, and the nature of their business activities. Liaising with the KYC policies and procedures to ensure a consistent understanding of compliance requirements throughout Conduct thorough due diligence on all customers to ensure that their business activities align with legal and regulatory requirements. This may involve CDD and EDD procedures in the review Recognizing areas for enhancement to improve both efficiency and the overall member experience. Extending assistance whenever required within the business. What We Are Looking For You excel in taking initiative and exhibit a natural curiosity about the entire KYC principles and processes Ideally, you possess over a year of work experience in KYC/compliance, preferably within a highly regulated environment. You demonstrate a clear understanding and effective application of the regulatory requirements in the UK. You possess a robust understanding and hands-on experience with CDD and EDD processes. You bring prior experience in working with Google Sheets. You possess an analytical mindset, capable of digesting large datasets and effortlessly identifying patterns and trends. You have outstanding English communication skills, both in written and verbal form. You demonstrate the ability to collaborate effectively within a team, make impactful decisions, pursue goals with determination, proactively address challenges, and adapt seamlessly to various people and working styles. What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

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4.0 - 6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Responsible for developing, optimize, and maintaining business intelligence and data warehouse systems, ensuring secure, efficient data storage and retrieval, enabling self-service data exploration, and supporting stakeholders with insightful reporting and analysis. Grade - T5 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Accountabilities What your main responsibilities are: Data Pipeline - Develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity Data Integration - Connect offline and online data to continuously improve overall understanding of customer behavior and journeys for personalization. Data pre-processing including collecting, parsing, managing, analyzing and visualizing large sets of data Data Quality Management - Cleanse the data and improve data quality and readiness for analysis. Drive standards, define and implement/improve data governance strategies and enforce best practices to scale data analysis across platforms Data Transformation - Processes data by cleansing data and transforming them to proper storage structure for the purpose of querying and analysis using ETL and ELT process Data Enablement - Ensure data is accessible and useable to wider enterprise to enable a deeper and more timely understanding of operation. Qualifications & Specifications Masters /Bachelor’s degree in Engineering /Computer Science/ Math/ Statistics or equivalent. Strong programming skills in Python/Pyspark/SAS. Proven experience with large data sets and related technologies – Hadoop, Hive, Distributed computing systems, Spark optimization. Experience on cloud platforms (preferably Azure) and it's services Azure Data Factory (ADF), ADLS Storage, Azure DevOps. Hands-on experience on Databricks, Delta Lake, Workflows. Should have knowledge of DevOps process and tools like Docker, CI/CD, Kubernetes, Terraform, Octopus. Hands-on experience with SQL and data modeling to support the organization's data storage and analysis needs. Experience on any BI tool like Power BI (Good to have). Cloud migration experience (Good to have) Cloud and Data Engineering certification (Good to have) Working in an Agile environment 4-6 Years Of Relevant Work Experience Is Required. Experience with stakeholder management is an added advantage. What We Are Looking For Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Knowledge, Skills And Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Data Modeling and Database Design ETL (Extract, Transform, Load) Skills Programming Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description About Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Equality, diversity, and inclusion are at the heart of what we do We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process. Job Description We are looking for a talented Presentation Specialist who has a strong belief, passion and enthusiasm for brand and design, and understand the power of storytelling through visual communication that engages our clients, potential employees and society. Your new role As a Presentation Specialist, you will be designing compelling communication that aligns with our business strategy and support both global and local campaigns. In this role, you will have the opportunity to provide high-quality presentation support services to the Ramboll global organisation and develop branded assets and infographics that elevate our storytelling and showcase the bright ideas of our colleagues driving sustainable change. To succeed, you must have proven experience with Microsoft Office—especially Microsoft PowerPoint and Microsoft Word — and a strong understanding of brand templates, as well as consulting and marketing presentation design within a reputable organisation. You will be part of our Global Design Center in Chennai consisting of project manager, graphic designer, presentation specialist, video production etc. The GDC in a central part of the Branding and Design team based in Copenhagen and you will also be working closely with the Brand, Marketing and External Communications teams. Your Key Tasks And Responsibilities Lead the design and development of high-impact PowerPoint presentations for senior leadership, global campaigns, and key business initiatives. Translate complex ideas, data, and narratives into clear, engaging visual stories with strong structure and brand consistency. Work closely with stakeholders across functions to understand objectives and advise on visual communication and storytelling. Develop and evolve master slide templates, visual assets, and brand-aligned design systems for presentation use. Review and refine presentations created by others, providing feedback and quality assurance to ensure consistency and excellence. Mentor and support junior designers or non-designers on presentation best practices, layout, and visual standards. Collaborate with marketing, communication, and design teams to ensure alignment with broader visual identity and messaging. Manage multiple high-priority projects, often with quick turnarounds, while maintaining a high standard of design quality. Stay ahead of presentation trends, animation techniques, and tools to introduce improvements and innovations into team workflows. Ability to create illustrations and icons based on Brand guidelines using Adobe Illustrator to make use of them into the PowerPoint presentations. Experience in creating high-end templates based on client requirements using MS PowerPoint. Ability to transform the slides into high-end slides with creative concepts that enhances the overall presentation. Ability to manage multiple projects simultaneously and deliver high-quality work independently under tight deadlines. Your Knowledge & Skills Understanding and utilising Ramboll design system and design guidelines. Good knowledge of infographics, layout, color scheme and typography. Excellent communication skills both written and verbal, to understand and brainstorm requirements with team members. Excellent knowledge of all design elements of PowerPoint. Understand the data and ideas provided by the client—whether typed in or shared otherwise—and translate them into clear, engaging PowerPoint presentations. Ability to understand and analyze complex data and convert into the appropriate type of charts. Understanding the audience and prepare presentation according to the various market segments. Understanding how to structure a project and establishing the right process form the very beginning to allow stakeholders to collaborate smoothly. Tools Microsoft PowerPoint Microsoft Word is a plus Microsoft Excel is a plus Adobe Creative Suite Figma is a plus Knowledge of creating ThinkCell charts Qualifications A strong portfolio of professional PowerPoint presentations and visual storytelling. Education Degree/education in Graphic Design, Digital Media, Visual Communication, or professional experience with a recognized design background would be at your advantage. Experience Minimum 3 years of working experience in a reputed organisation, design house/ad agency or in corporate communications design team. Minimum 3 years of experience in PowerPoint, Formatting, Layout usage, Charts and graphics. Experience in working with brand guidelines and templates in a larger corporate organisation. Additional Information Personal qualities that will help you succeed and thrive in this role include: Good interpersonal skills and ability to work under pressure. Critical thinker and problem-solving skills. Proven ability to prioritize work to balance multiple projects and deadlines. Open to feedback and willing to make changes to your design Ability to Proofread documents, reformat and edit existing work to ensure we meet quality standards. What We Can Offer You Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are. Never be short of inspiration from colleagues, clients, and projects. The long-term thinking of a foundation-owned company A challenging and interesting workday characterized by continuous learning, in an environment where you have many to spar with and learn from. Opportunity to work with varied work tasks, across the organization. Opportunity to develop and influence your own area of responsibility. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Welcome to our Support Organization In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. How To Apply Apply online. Attach your CV, cover letter and portfolio is a must showcasing why you are the right fit for the role, and when you are available to start. Your portfolio must either be a PDF presentation or a Figma link. We look forward to receiving your application.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Support change management efforts by assessing the impact of proposed changes on business processes and systems, and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Requirements Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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5.0 years

0 - 0 Lacs

Hyderābād

On-site

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Team Lead - Operations. Experience: 5-6 Years. Location: Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! What will you Do? Driving client KPIs. Stakeholder Management. Maintaining Attrition & Shrinkage of the team. Performance Management. Handling customer complaints and resolving issues that employees are not authorized to handle on their own. Dealing with schedule changes, employee call-ins, and other staffing issues. Filling in for absent employees as needed to ensure smooth operation of the business. Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks. Delegating tasks to employees. Keeping day-to-day activities organized. Recruiting and interviewing new hires. Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly. Training employees in proper safety procedures and providing training updates as needed. Conflict Management - Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment. Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials. Managing projects as assigned and organizing teams to assist in these efforts. What will you need to Succeed? Proven work experience as a team leader or supervisor. 5- -6 yrs, with minimum 3 yrs in a people manager's role . In-depth knowledge of performance metrics. Good PC skills, especially MS Excel. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skills. Graduate in any stream. Sense of ownership and pride in your performance and its impact on the company’s success. Critical thinker and problem-solving skills On-the-job training. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Must To Have: Attention to detail. Strong Leadership management Skills. Coaching Skills. Strong Communication Skills. Exposure to sales / Upselling. Working hands in Salesforce (added advantage). G-Suite and MS Office Hands on experience. What’s in it for you?| Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If you’re up for this job, go on and hit the “Apply Now” button!

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0 years

5 - 7 Lacs

Hyderābād

Remote

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM A KYC (Know Your Customer) Analyst is a professional responsible for ensuring compliance with regulations and policies related to customer identification and due diligence in the First line of Defence to fight against financial crime. The primary role of a KYC analyst is to verify the identity of customers, assess the risks associated with their activities, and monitor transactions to detect and prevent money laundering, fraud and other financial crimes. By conducting cross-platform research, including investigations on platforms such as Company's House and social media, you will gather client-specific analysis for KYC purposes and fulfill the requisite onboarding due diligence. KYC analysts play a crucial role in maintaining the integrity of financial systems and preventing illicit activities. Their work is essential for financial institutions, fintech companies, and other entities subject to KYC regulations. ABOUT THE ROLE Verify the identity of new customers by collecting and analyzing relevant documentation, such as government-issued IDs, proof of address, and business registration documents by collecting the information through emails and certain internal platforms Assess the risk associated with each customer based on factors such as their industry, geographic location, transaction patterns, and the nature of their business activities. Liaising with the KYC policies and procedures to ensure a consistent understanding of compliance requirements throughout Conduct thorough due diligence on all customers to ensure that their business activities align with legal and regulatory requirements. This may involve CDD and EDD procedures in the review Recognizing areas for enhancement to improve both efficiency and the overall member experience. Extending assistance whenever required within the business. WHAT WE ARE LOOKING FOR You excel in taking initiative and exhibit a natural curiosity about the entire KYC principles and processes Ideally, you possess over a year of work experience in KYC/compliance, preferably within a highly regulated environment. You demonstrate a clear understanding and effective application of the regulatory requirements in the UK. You possess a robust understanding and hands-on experience with CDD and EDD processes. You bring prior experience in working with Google Sheets. You possess an analytical mindset, capable of digesting large datasets and effortlessly identifying patterns and trends. You have outstanding English communication skills, both in written and verbal form. You demonstrate the ability to collaborate effectively within a team, make impactful decisions, pursue goals with determination, proactively address challenges, and adapt seamlessly to various people and working styles. WHAT YOU WILL GET IN RETURN Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

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0 years

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Hyderābād

On-site

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. 1. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. 2. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. 3. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. 4. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. 5. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. 6. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. 7. Support change management efforts by assessing the impact of proposed changes on business processes and systems, and coordinating communication and training activities with affected stakeholders. 8. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. 9. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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