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10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Responsible for the country specific domain solutions around the globe, ensuring regulatory compliance, partnering with Operations, Planning and Engineering (P&E), and global platform team to ensure country requirements are delivered in the core platforms, developing, configuring and deploying the edge/country solutions. Essential Functions Lead teams responsible for IT design and maintenance. Provide strategic direction for systems and application enhancements. Lead design projects and provide information to executives. Perform other duties as assigned Minimum Education Bachelor's Degree/equivalent in computer science, math or business or related field with emphasis in a quantitative discipline. Minimum Experience Extensive experience in: Systems & data development including design, development, implementation and maintenance of large batch or online transaction-based systems Building global teams Experience In Multi-country regulatory compliance solutions Multi-country clearance & brokerage solutions Global air freight solutions Building platforms Experience in the majority of the following: distributed systems, client server, relational systems, transaction and message systems, embedded systems, imaging and systems management and operation. Knowledge, Skills, And Abilities 10+ years senior management experience, strong leadership, human relations and communication skills required. Incumbent may be required to perform other duties as assigned. Additional requirements or responsibilities may be detailed in other sources, including but not limited to policy and procedure manuals, standard operating plans, training manuals, specific functional or department rules, etc. Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Delhi, India
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Grade - 5 Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Delhi, India
On-site
On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Grade -4, Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
7.0 years
1 - 3 Lacs
Hyderābād
Remote
ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About Tide At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About the team The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, UX Researchers, Data analysts and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences. About the role You'll work collaboratively with a number of Product Managers, Technical Owners and senior stakeholders of a domain area to define strategic objectives and goals, in order to: Identify & prioritise product roadmap initiatives within a business area to define the biggest opportunities for Tide and its members De-risk these initiatives by working closely with research, product and engineering to best understand the problem to solve, building significant customer value Define how outcomes will be measured, success metrics and expected impact You'll drive the implementation of strategic initiatives, in order to: Deliver well considered, tested and validated outcomes that can be delivered in incremental ways, constantly bringing value to members Partnering with Product Engineering to ensure delivery is aligned with the vision Promote and continuously improve the ways of working to ensure quality experiences are deliver to our members Monitor customer impact and operational success, pivoting where needed in order to achieve desired outcomes You'll champion Design practices effectively to stakeholders at all levels at Tide, which will: Promote the value of Design thinking across Tide Encourage all members of your speedboat to engage and adopt a member-centric approach Showcase the talent, capabilities and achievements of the team in meeting Tide's strategic objectives You'll lead and mentor a small team of Product designers in different geographies across the globe, in order to: Create and grow a high-performing team that can use a variety of design methods to achieve brilliant results Lead and mentor the team to provide inspiration, and support Provide clear career development that have actionable goals to develop talent Maintain and promote a culture of continuous improvement and collaboration across the team What we are looking for Minimum 7 years of relevant experience in a comparable UX Design or Product Design role, ideally with scale up / start up experience in a SaaS company Led a small Product Design Squad or played a key role in the design of world-class product design and launch in a fast-growing company before In-depth knowledge of Product Design methodologies - esp. Design Thinking - across the full range of user-centred design activities Ability to simplify objectives and projects to deliver in the most efficient and high quality way, working closely with Product Management and Engineering to define product strategy and OKRs Proficiency in leading design reviews and the use of design tools such as Figma Experience in user testing and research methodologies Experience of working in an agile scale-up environment and comfortable with ambiguity Being data-driven in your approach, with experience of using tools like Looker, Heap, GA, Hotjar or similar to inform your design What you'll get in return: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .
Posted 1 week ago
4.0 years
4 - 8 Lacs
Hyderābād
On-site
Performs a group of related tasks that support the accuracy, reliability, or acceptability of results of the work group. Completes multi-step assignments. Provides moderately complex administrative and/or technical support. LOCATION- Hyderabad/ Noida RESPONSIBILITES Produce cleaned data files, ensuring all question bases, cell assignments and quota targets are accurately represented in the data Table data for projects of medium to high complexity Review all data files and tables for completeness and accuracy Ensure timely delivery on assigned tasks with high quality Escalate problems to Supervisor/Manager for assistance as needed Consult with project managers and survey programmers on the design of questionnaires SKILLS AND ATTRIBUTES Experience of 4 years & above Office Word, Excel. Understanding of internal data processing systems and other company applications. SPSS and Quantum knowledge and experience Knowledge of other specialized software programs like Decipher/ Confirm IT used to collect data from market research studies EDUCATION AND EXPERIENCE Bachelor's degree in related field or equivalent work experience Experience in survey data table preparation and coding or related experience or equivalent. Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific ** Disclaimer** For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.
Posted 1 week ago
4.0 years
4 - 6 Lacs
Hyderābād
Remote
Survey Programmer’s primary role is to program clients’ questionnaires, focus on the client requirements for survey design, interpret project needs and requirements, develop and debug web-based survey programs, and perform maintenance as needed throughout the lifecycle of the project. LOCATION- Noida/ Hyderabad/Remote Responsibilities Review survey questionnaires and formulate recommendations to ensure efficient programming and optimal data layout. Coordinate and consult with Data Processing Team on how to best structure the survey for efficient data delivery and tabulations. Provide post-delivery support. Accurately program surveys and conduct quality control checks to ensure error free deliverables. Ensure completion of projects by established deadline and/or notify appropriate staff with alternate plans when necessary. Identify and implement innovative programming techniques and non-standard solutions to programming challenges. Integrating graphic, multimedia and specialty survey components based exercises, including but not limited to custom sliders, shelf-tests, media evaluations, drag and drops, shopping carts and page turners. Interact with Survey Programmers in the off-shore groups regarding programming and technical requirements of the project. SKILLS AND ATTRIBUTES Experience in Survey Programming Experience of 4 years & above Experience in Decipher Good verbal and written communication Comfortable to work in NA Hours (Night Shift) and in rotational. Benefits Opportunity to join a very successful company within a growing industry An open and supportive culture Competitive salary package Free pick and drop cab facility Professional development and career advancement A fun, vibrant and challenging work environment Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific
Posted 1 week ago
8.0 - 9.0 years
2 - 6 Lacs
Hyderābād
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) What you will do Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities, ensuring that processes and procedures are completed promptly and consistently, and that team efforts align with company goals and regulatory requirements. Lead and coordinate daily operations across air, road, and ground linehaul functions, including cross-border and in-country transport scheduling, ensuring timely and efficient movement of goods. Oversee hub operations, dispatch (including heavy weight), feeder operations, and manifesting processes to maintain service quality and operational accuracy. Manage air operations planning, performance, and audits, ensuring compliance with internal standards and regulatory requirements. Supervise property, facilities, and administrative support functions to ensure smooth infrastructure and resource availability. Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability. Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience. Monitor and manage contract sourcing, vendor relationships, and GSP (Global Service Provider) performance for both domestic and international operations. Utilize reporting and analysis tools to track KPIs, identify trends, and implement quality and process improvement initiatives. Apply strong leadership, planning, and decision-making skills to manage teams, allocate resources, and meet departmental goals across multiple locations or regions. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 8 to 9 years. Experience in People Management atleast for 1 to 2 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Good in Team building Planning & Organizing Accuracy & Attention to Detail Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) Position Summary Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience Minimum Graduate Industry experience required Skills Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
175.0 years
0 Lacs
Gurgaon
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position is in Global Contact and Capacity Management (GCCM) . GCCM is responsible for all chat volume forecasting, capacity/staff planning, operational expense management, configuration, and real time performance management & monitoring for GSG across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek chat volume distributions for all markets and lines of business. The incumbent will be a part of the work force optimization pillar within Global Capacity & Contact Optimization team supporting Digital markets. Primary responsibilities would include short-term planning, scheduling, reporting and managing key performance indicators such as wait times, abandon rates, CHT, shrinkages and staffing optimization. Key Deliverables: Interface with Analysts, Team leaders, and other members of management Manage, update and report real-time activities in the department Monitor Real Time Adherence (RTA) and communicate staffing discrepancies to Team Leaders Record and Maintain a count of productive FTEs Capacity Management for sub-processes Work with Short Term Forecasting Team, for IDPs and Staffing Leave Cap Formulation; provide advisory support on release of FTEs from the process Communicate systems, voice response and Telecommunication issues to the department Real time adherence, monitoring and communication. Raise awareness to RTA issues that are impacting service level and aging objectives Proactively identify improvement opportunities on things such as shift mix, hours of operation etc. Analyze and define at regular intervals, best time to contact Card members to improve total Contacts in the process. In-bound chat pattern analysis, trending and staff alignment Maintain strong relationships with the Team Leaders and SDL 's to improve overall understanding and awareness of daily/weekly business impacts Feedback, Huddle timings, training schedules and other Off-The-Phone activities Minimum Qualifications Functional skills: Bachelor’s degree (Mathematics / Statistics/ Data Analytics); MBA or equivalent is a plus 2+ years of relevant experience in Workforce Planning/ Operations/MIS analytics would be preferred Proficiency in Workforce Management tools such as Avaya, eWFM, Genesys as well as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / challenging audiences, a plus Strong Organizational and Project Management skills Proven ability to manage multiple priorities effectively with a track record of driving results effectively while meeting deadlines Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: Delivers high quality work with direction and oversight Understands work goals and seeks to understand its importance to the BU and/or the Blue Box Feels comfortable taking decisions/ calculated risks based on facts and intuition Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change Maintains a positive attitude when presented with a barrier Demonstrated ability to challenge the status quo & build consensus Technical Skills/ Knowledge of platforms: Proficiency with Microsoft Office, especially Excel, and PowerPoint Working experience of Power BI would be needed Project management skills, knowledge and experience of successfully leading projects, a plus Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful Knowledge of machine learning will be an added advantage Exposure to Big Data Platforms such as Cornerstone & visualization tools like Tableau, a nice to have We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 week ago
0 years
0 Lacs
Delhi
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Grade-5-Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Delhi
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Delhi
On-site
On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Grade -4, Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
3.0 years
0 - 0 Lacs
Bengaluru
On-site
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to
Posted 1 week ago
1.0 years
0 - 0 Lacs
Bengaluru
On-site
Cappella Sports is the pinnacle of badminton excellence, serving as the official distributor for eminent brands such as Victor, FZ Forza, and Kawasaki Badminton. Our unwavering dedication to quality and authenticity guarantees that both enthusiasts and professional athletes are equipped with the finest sporting goods. At Cappella Sports, we’re more than just a distributor; we’re a cornerstone for the badminton community, dedicated to enhancing the sport's reach and accessibility through our products and initiatives. Job Description: · Candidates preferably from the FMCG background with at least 1-3yrs of experience. · Interested to work in field sales. Roles and Responsibilities: Responsible for achieving sales targets both Sales and receipts Responsible for visibility in outlets. Responsible for Identify new customer Negotiate with B2B customer, sign the agreement and drive volume. Renewal yearly contract with the B2B customers. Responsible for increasing distribution in the area by outlet expansion and geographical expansion. Responsible for SKU wise penetration in the given geographical state for all SKUs as per company policy. Identify new areas of development in the given territory. Taking care of High-Volume Accounts (Top Customers). Responsible for market share and execution. Dealing with consumer complaints effectively upholding product values and integrity. Responsible for timely reporting and adhering the company policy. Industry Retail Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Business development: 1 year (Required) total work: 1 year (Required) Language: English (Required) Work Location: In person
Posted 1 week ago
10.0 - 12.0 years
2 - 6 Lacs
Bengaluru
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) What you will do Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities, ensuring that processes and procedures are completed promptly and consistently, and that team efforts align with company goals and regulatory requirements. Lead and coordinate daily operations across air, road, and ground linehaul functions, including cross-border and in-country transport scheduling, ensuring timely and efficient movement of goods. Oversee hub operations, dispatch (including heavy weight), feeder operations, and manifesting processes to maintain service quality and operational accuracy. Manage air operations planning, performance, and audits, ensuring compliance with internal standards and regulatory requirements. Supervise property, facilities, and administrative support functions to ensure smooth infrastructure and resource availability. Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability. Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience. Monitor and manage contract sourcing, vendor relationships, and GSP (Global Service Provider) performance for both domestic and international operations. Utilize reporting and analysis tools to track KPIs, identify trends, and implement quality and process improvement initiatives. Apply strong leadership, planning, and decision-making skills to manage teams, allocate resources, and meet departmental goals across multiple locations or regions. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Team building skills Problem Solving skills Planning & Organizing Skills Accuracy & Attention to Detail Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
2 - 2 Lacs
Bengaluru
On-site
Description Work onsite in our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to success. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve. We are looking for Retail Associates to join our non-voice team. The successful candidate will handle customer inquiries and requests via email and chat, ensuring a seamless experience while supporting back-office operations. This is an entry-level role ideal for individuals with strong written communication skills and attention to detail. Successful candidates must live within a reasonable distance from our Bengaluru office in Kadubeesanahalli, Marathahalli. We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX! What job duties can I expect to perform as a Customer Support Representative? Responding to customer inquiries and concerns through email and chat in a timely and professional manner. Providing accurate information regarding products, services, promotions, and order statuses. Assisting customers with order processing, cancellations, and returns Handling customer complaints and escalate complex issues as necessary. Updating and maintaining accurate customer records in the system. Supporting back-office operations such as data entry, report generation, and order management. Working collaboratively with team members and other departments to ensure excellent customer service. What requirements must I meet to join the team? Graduate in any discipline Proficiency in both written and spoken English (B2 level). 0-24 months of experience in a contact center or back-office role (freshers are welcome). Strong written communication and organizational skills. High attention to detail and accuracy. Amenable to work full-time, in rotational shifts, including evenings, weekends, and holidays. Willing to work from the office in Bangalore Why join our ResultsCX team? Employee Performance Incentives Annual Vacations Frequent Employee events, Rewards and Recognition Career Growth Opportunities If this sounds like an opportunity that you would be interested in, don’t miss out! Training classes are forming now! Spaces are limited so apply now to secure your spot! ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
Posted 1 week ago
0 years
2 - 2 Lacs
Bengaluru
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Grade 9 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Grade 9 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Key Responsibilities What you will do Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. You will be a great fit if you Qualifications & Experience Minimum Graduate Industry experience required Skills Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
10.0 - 12.0 years
2 - 6 Lacs
Chennai
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) What you will do Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities, ensuring that processes and procedures are completed promptly and consistently, and that team efforts align with company goals and regulatory requirements. Lead and coordinate daily operations across air, road, and ground linehaul functions, including cross-border and in-country transport scheduling, ensuring timely and efficient movement of goods. Oversee hub operations, dispatch (including heavy weight), feeder operations, and manifesting processes to maintain service quality and operational accuracy. Manage air operations planning, performance, and audits, ensuring compliance with internal standards and regulatory requirements. Supervise property, facilities, and administrative support functions to ensure smooth infrastructure and resource availability. Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability. Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience. Monitor and manage contract sourcing, vendor relationships, and GSP (Global Service Provider) performance for both domestic and international operations. Utilize reporting and analysis tools to track KPIs, identify trends, and implement quality and process improvement initiatives. Apply strong leadership, planning, and decision-making skills to manage teams, allocate resources, and meet departmental goals across multiple locations or regions. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Team building skills Problem Solving skills Planning & Organizing Skills Accuracy & Attention to Detail Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
2 - 2 Lacs
Chennai
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
10.0 - 12.0 years
2 - 6 Lacs
Chennai
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; On Road; Handling; Property & Facilities; Dispatch; Service Assurance; Network Control; Transport Scheduling; Customer Service; Contract Management/ Sourcing; Domestic Special Services; Weight & Balance; Commercial Airline Management, Spot Management; Lift; Hub Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Weight & Balance (Ramp Operations); Cross Border Trucking Operations Control; Admin & Support; Manifesting; Dispatch (Heavy Weight); Flight Operations; Feeder Operations; Reporting & Analysis; Quality & Process Improvement; Contract Management; Supplemental Aircraft Operations; Aircraft Handling; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance Regulatory; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil); Manages Ground/ Road Hub; Gateway or Ramp Operation (Excludes Station Operations); Air Hub; Manages Ground Hub What you will do Oversee end-to-end operations including air operations (planning, performance, and audits), road and ground linehaul (cross-border, in-country, and fleet management), ensuring timely and compliant execution. Manage hub operations, dispatch (including heavy weight), feeder operations, and manifesting to maintain high service levels and operational accuracy. Lead transport scheduling, network control, and service assurance functions to ensure seamless logistics flow and customer satisfaction. Supervise property, facilities, and administrative support to ensure infrastructure readiness and operational continuity. Drive customer service excellence by coordinating with support groups and resolving escalations, ensuring a consistent and positive customer experience. Oversee contract management and sourcing activities, including GSP (Global Service Provider) management for both domestic and international operations. Utilize reporting and analysis tools to monitor KPIs, identify trends, and implement quality and process improvement initiatives. Ensure compliance with company policies and regulatory standards across all departments and locations, maintaining accuracy and attention to detail. Lead cross-functional teams with strong leadership, planning, and decision-making skills to achieve departmental goals and drive continuous improvement. Effectively manage assigned resources, departments, and/or locations across countries or regions, ensuring that all activities align with strategic objectives and operational excellence. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
5.0 years
0 - 0 Lacs
Dharmapuri
On-site
Greetings from "Chief Cornerstone Staffing Services" We are hiring "Principal" for a leading Matriculation school in Dharmapuri Exp : 5 yrs as Principal Accommodation will be provided for family Male is preferred Should Hold Master Degree of Maths/Science along with B.ed Compulsary Immediate Joiner is prefered Strong Communication and leadership skill required Contact : Sakthi HR - 8489589306 Chief Cornerstone Staffing Services Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Dharmapuri, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Principal: 5 years (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Chennai
On-site
Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
4.0 years
3 - 4 Lacs
Noida
Remote
Survey Programmer’s primary role is to program clients’ questionnaires, focus on the client requirements for survey design, interpret project needs and requirements, develop and debug web-based survey programs, and perform maintenance as needed throughout the lifecycle of the project. LOCATION- Noida/ Hyderabad/Remote Responsibilities Review survey questionnaires and formulate recommendations to ensure efficient programming and optimal data layout. Coordinate and consult with Data Processing Team on how to best structure the survey for efficient data delivery and tabulations. Provide post-delivery support. Accurately program surveys and conduct quality control checks to ensure error free deliverables. Ensure completion of projects by established deadline and/or notify appropriate staff with alternate plans when necessary. Identify and implement innovative programming techniques and non-standard solutions to programming challenges. Integrating graphic, multimedia and specialty survey components based exercises, including but not limited to custom sliders, shelf-tests, media evaluations, drag and drops, shopping carts and page turners. Interact with Survey Programmers in the off-shore groups regarding programming and technical requirements of the project. SKILLS AND ATTRIBUTES Experience in Survey Programming Experience of 4 years & above Experience in Decipher Good verbal and written communication Comfortable to work in NA Hours (Night Shift) and in rotational. Benefits Opportunity to join a very successful company within a growing industry An open and supportive culture Competitive salary package Free pick and drop cab facility Professional development and career advancement A fun, vibrant and challenging work environment Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific
Posted 1 week ago
4.0 years
5 - 8 Lacs
Noida
On-site
Performs a group of related tasks that support the accuracy, reliability, or acceptability of results of the work group. Completes multi-step assignments. Provides moderately complex administrative and/or technical support. LOCATION- Hyderabad/ Noida RESPONSIBILITES Produce cleaned data files, ensuring all question bases, cell assignments and quota targets are accurately represented in the data Table data for projects of medium to high complexity Review all data files and tables for completeness and accuracy Ensure timely delivery on assigned tasks with high quality Escalate problems to Supervisor/Manager for assistance as needed Consult with project managers and survey programmers on the design of questionnaires SKILLS AND ATTRIBUTES Experience of 4 years & above Office Word, Excel. Understanding of internal data processing systems and other company applications. SPSS and Quantum knowledge and experience Knowledge of other specialized software programs like Decipher/ Confirm IT used to collect data from market research studies EDUCATION AND EXPERIENCE Bachelor's degree in related field or equivalent work experience Experience in survey data table preparation and coding or related experience or equivalent. Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific ** Disclaimer** For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.
Posted 1 week ago
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In India, cornerstone jobs play a vital role in various industries, ranging from IT to finance to healthcare. These roles are considered fundamental and essential for the functioning of the organization. Job seekers looking to build a stable and successful career often consider cornerstone positions due to their high demand and competitive salaries.
These cities are known for their thriving job markets and actively hire professionals for cornerstone roles.
The average salary range for cornerstone professionals in India varies based on experience. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced individuals can earn upwards of INR 15 lakhs per annum.
In the cornerstone skill area, a typical career path may involve starting as a Junior Developer, progressing to a Senior Developer, and eventually becoming a Tech Lead. With experience and expertise, professionals can move into managerial roles or specialize in niche areas within the field.
In addition to expertise in the cornerstone skill, professionals are often expected to have strong problem-solving abilities, good communication skills, project management experience, and a solid understanding of industry trends and technologies.
As you prepare for cornerstone job interviews in India, remember to showcase not only your technical skills but also your problem-solving abilities, communication skills, and passion for the industry. With thorough preparation and confidence in your abilities, you can land a rewarding career in the cornerstone field. Good luck!
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