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4.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job Description ideaForge is the leader in industrial and military UAV manufacturing in India with over 90% market share. The organization was established in 2007 by IIT-Bombay alumni and is based out of Navi Mumbai, Maharashtra. ideaForge co-designed India’s first Military UAV, Netra with the Defence Research & Development Organization (DRDO) and is also responsible for engineering the then world’s lightest Autopilot. ideaForge develops completely indigenous technology for Unmanned Aerial Systems (UAS) Our organization is the pioneer in the UAS segment in India and has multiple IPs to its credit including one for the World’s Smallest Autopilot. Our in-house R&D, design, manufacturing, software, services and training operations give us the flexibility to customize products for an array of requirements. We are continually innovating and experimenting to transform our aerial platforms to offer greater performance, higher reliability and autonomy At ideaForge, our principle behind everything we design, and build is creating an impact – making the world a better and safer place. With this principle as our cornerstone, we have developed UAVs with unmatched global specifications. With this philosophy, we have consistently helped Indian Defence, Paramilitary & Police forces ensure the safety of our citizens and ultimately save precious lives. JOB DESCRIPTION The PLM/CAD System Administrator is responsible for the smooth operation of Windchill servers, including system configuration, user management, performance tuning, and data security. Key tasks include backup and recovery, providing technical support, and assisting with engineering application development and workflows. Strong knowledge of PLM systems and problem-solving skills are essential. Collaboration with engineering teams is required to optimize processes. KEY RESPONSIBILITIES 1. System Configuration and Maintenance: a. Manages the overall installation, configuration, and maintenance of the Windchill system. b. Ensures the server infrastructure (hardware, software) is operational and optimized. c. Handles upgrades, patches, and system integrations with other enterprise systems. 2. User and Group Management: a. Administers user accounts, roles, and permissions within the Windchill system. b. Sets up and manages user groups and access controls based on organizational needs and security policies. c. Ensures user authentication and authorization mechanisms are properly configured and maintained. 3. System Monitoring and Performance Tuning: a. Monitors system performance, troubleshoots issues, and optimizes system resources. b. Implements performance tuning measures to improve the overall responsiveness and efficiency of Windchill. 4. Backup and Recovery: a. Implements and manages backup and recovery procedures to ensure data integrity and availability. b. Plans and executes disaster recovery strategies to minimize downtime in case of system failures. 5. Security and Compliance: a. Enforces security policies and best practices to protect sensitive data and ensure compliance with industry regulations (e.g., ISO 27001:2022 or similar). b. Conducts security audits and implements necessary security updates and configurations. 6. Technical Support: a. Provides technical support and troubleshooting assistance to end-users and other administrators. b. Acts as a liaison with PTC support for resolving complex technical issues. 7. Deliver and manage implementation of PTC Windchill Product Lifecycle Management (PLM) suite 8. Provide front line user support of PLM functionality and data availability 9. Define and run PLM data quality checks to ensure smooth part and BOM transfer to the ERP system 10. Maintain, execute, and troubleshoot CAD-PLM-SAP interface 11. Document and propose improvements to PLM data model and SAP interface 12. Participate in Windchill and SAP UATs. (User acceptance Tests) 13. Maintain the multi-site servers & their synchronization SKILLS & QUALIFICATION Qualification: • PTC Windchill experience (4+ years) relating to installing, upgrading, integrating and migrating a Windchill environment A Plus: Certifications (Certified Enterprise PLM System Administrator) • Bachelor’s Degree in Mechanical Engineering; • Knowledge of ERP SAP Business one HANA is desirable Skills: • In-depth knowledge of Windchill PLM system as an administrator (preferably) or as an user. • Knowledge of PLM, System configuration and maintenance, system monitoring and performance tuning, Backup & recovery, Running the server/system up in the event of complex technical issue, Change Management, Part Management, BOM management, Document Management and Configuration Management. • Excellent interpersonal skills, listening, written and oral communication skills Ability to communicate ideas in both technical and user-friendly language • Proven ability to exercise independent judgment, effectively prioritize, and execute tasks • Must have played 3-4 years full-time PLM system Administrator role • Should have good knowledge of PLM server configurations • Should be able to backup windchill data • Must be able to create/modify workflows. (Example Change Management ECR/ECN) process • Nice to have experience in handling installation individually or via vendor of New PLM modules for MES, WMS... Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role Tide seeks a driven and dedicated FP&A Analyst to collaborate with stakeholders across the Member Lifecycle areas of our business. As an integral member of a prominent cross-functional team, you'll play a pivotal role in guiding strategic decisions across diverse business domains. Your responsibilities will include liaising with multiple departments to compile and present company data, consistently monitoring financial performance against budgets and forecasts, engaging with stakeholders to convey critical financial insights, and developing robust financial models to evaluate business case feasibility. Additionally, you'll actively contribute to management accounting, reporting procedures, and the creation of ad-hoc reports. Our aim is to establish a top-tier financial platform, with the FP&A team dedicated to supporting that endeavour. Tide's rapid growth necessitates expansion of the FP&A team and ongoing enhancement of the function and processes. Collaborating closely with the FP&A Manager, the FP&A Analyst will contribute to process development by identifying automation possibilities. Adaptability is key in navigating the dynamic environment inherent to a fast-growing company like Tide. As An FP&A Analyst You’ll Be Assisting with annual budgeting and quarterly reforecasting in close collaboration with the FP&A team and business stakeholders. Supporting the month end close and management reporting process through partnership with the Financial Control and Reporting (FCR) team. Designing, updating, and monitoring financial models for a range of uses within Member Lifecycle areas: e.g. business case review, scenario & sensitivity analyses, workforce planning, etc Preparing regular financial reports and dashboards for management, highlighting key performance indicators (KPIs), financial metrics, and business drivers. Providing budget owners with insightful analysis to explain trends / variances to actuals. Identifying key trends and potential risks and opportunities across the Member Lifecycle areas. Establishing business relationships across Tide and being a key FP&A contact for the Member Lifecycle areas. Collaborating with FP&A, FCR, Treasury and Transformation to increase efficiency throughout the Finance team through process/report automation. Leading ad-hoc projects. What Makes You a Great Fit You are a qualified accountant or working towards a designation (ACA / ACCA / CIMA or equivalent). You have an undergraduate degree in finance / economics / accounting / mathematics. You have 2+ years of relevant / transferable experience, ideally within FP&A at a high growth startup/scaleup within the financial services or technology sectors. You have strong Excel / Google Sheets skills and experience working with data extraction/visualisation tool (e.g. Looker). You are solutions-focused with a high attention to detail. You are personable and have effective communication skills, with the ability to collaborate cross-functionally. You are proactive and able to work independently under tight deadlines. You are able to produce data driven and cleanly formatted financial models that follow best practice design / presentation principles. You have a proven track record with automating reports/processes in Finance. You thrive in fast paced working environments. Systems experience with SAP and Anaplan are highly desirable. What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support Flexible Working Arrangements. Plus, You’ll Get Competitive salary Self & family health insurance Term & life insurance OPD benefits Mental wellbeing through Plumm Learning & development budget WFH setup allowance 25 days annual leave Family & friendly leave TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. What We’re Looking For It’s exciting times here at Tide, we are scaling and developing our product offering at a phenomenal rate and have made our first step into our ambitious plans towards international expansion and diversifying our product offering. We need someone to be proactive, take initiative and build out best in class financial reporting and control processes and procedures for our Global Finance Shared Services team. As the Shared Services Manager you’ll be responsible for building out and taking ownership of Tide’s Global Finance Shared Services function and capability. This includes accounts payable, accounts receivable, bank reconciliations, supplier queries, staff expenses, finance helpdesk queries and payroll of all Tide entities globally. As The Shared Services Manager You’ll Be Leading the finance operations team of 3-5 direct reports Responsible for day-to-day transactional activities including accounts receivable, accounts payable, expenses and bank reconciliations within the accounting system Responsible for conducting comprehensive reviews of payment batches from inception to completion for weekly payment processing, ensuring accurate verification, matching, and inclusion of supplier bank details. Collaborating with the Treasury team to facilitate timely payment processing and subsequently sharing remittance information to suppliers post-payment. Collaborating closely with suppliers and internal budget owners to manage the AP process ensuring supplier bank details are verified, budget owners in the business approve invoices in a timely manner and suppliers are paid within the agreed terms. Building the Global Finance Shared Services functions, establishing standard operating procedures and robust control and Quality Assessment framework that can be applied to shared services operations activities globally. Implementing operational KPIs to measure activity and productivity Liaising with local entity controllers Assisting with preparing and collating support documentation and reconciliations for the external audit. Undertaking regular balance sheet substantiation processes. Assisting with weekly cash flow forecasting activities. Maintain our Finance Mailboxes and internal ticketing system ensuring all queries are responded to accurately and professionally Identifying opportunities to streamline and improve operations, processes and productivity Ad hoc support tasks as required What Makes You a Great Fit Experience working in MNCs or financial services Experience leading a shared services function Qualified accountant with 5 years+ experience Experienced in working with large data sets Confident in business partnering across the organisation and collaborating with departments outside of Finance. You are an autonomous worker who takes ownership of their responsibilities and requires minimal hands-on management Excellent commercial acumen Excellent verbal and written communication skills Meticulous attention to detail Ability to stick to tight deadlines Exceptional organisational skills Curious mind and high level of problem solving capability Motivated by making a difference and getting things done You would like to work in a fast-paced, startup environment Personable, and able to build strong working relationships Tech savvy Strong Microsoft Excel/Gsheet skills Experience with SAP S4Hana What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get: Competitive salary Self & family health insurance Term & life insurance OPD benefits Mental wellbeing through Plumm Learning & development budget WFH setup allowance 25 days annual leave Family & friendly leave TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
JOB DESCRIPTION: Specialist Real Time, Client Solutions ABOUT FACTSET: FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system. VALUES THAT DEFINE OUR CULTURE We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work. PROCESS BRIEF Data Solutions Client Services (DSO) is the industry-leading provider of FactSet and third-party content. It focuses on three pillars of Connected Content, Digital Delivery, and Client Workflow Solutions, with a focus on client and provider partnerships. DSO clients seamlessly access organized and connected data that is easily discoverable and delivered via various technologies and formats that meet the needs of our client's workflows. By enabling our clients to utilize their preferred choice of industry-standard databases, programming languages, API’s and data feeds, we empower them to focus on the core competencies needed to drive their business. The SBU contributes over $200M in ASV, with a double-digit year-over-year growth rate. Our solutions portfolio includes Standard Data Feeds, Exchange Data Feeds, OnDemand/APIs, Cloud Deliveries, Cornerstone and User Defined Feeds, and Benchmark Feeds. A career with Data Solutions Client Services group is a unique opportunity to gain a breadth of knowledge and experience within the Financial-Technology industry which will lead to further exciting career opportunities. You will be given immediate responsibility working directly with global clients to provide intelligent solutions for their queries and challenges and developing your expertise on DSO range of products and processes. Moving forward, you will be managing implementation projects and key accounts, delivering innovative business solutions to new and existing clients. Job Requirements: 1+ years of client-facing experience in the Fintech industry and having worked and delivered Realtime Solutions to clients. Bachelor’s or Master’s degree in finance, Computer Science, Engineering, Information Systems, and/or equivalent Familiar with stock exchanges and equity markets Understanding of capital market and financial data / financial terminologies Job Responsibilities: Background in supporting global clients (over e-mail and calls) in the Real Time Exchange Data Basic Network and Authentication related knowledge required. Knowledge of AWS and its setup is needed. Understanding of working with private networks is needed. Experience with Exchange data and other contributed data. Log design and troubleshooting. Technical QA methodology Streaming data services Exchange data products Trading products Working knowledge on RESTful APIs Understanding of exchange regulations Intermediate-level knowledge in either Java or C# technologies with hands-on experience is added advantage. A quick learner (including technical learnings), logical thinker, self-motivated, should be able to work independently and with a team. Experience in leading client accounts Stakeholder management experience. Stakeholder management experience Work Location: Hyderabad Shift Timings: Rotation Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify. Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career. Show more Show less
Posted 1 week ago
10.0 - 12.0 years
2 - 6 Lacs
Hyderābād
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; On Road; Handling; Property & Facilities; Dispatch; Service Assurance; Network Control; Transport Scheduling; Customer Service; Contract Management/ Sourcing; Domestic Special Services; Weight & Balance; Commercial Airline Management, Spot Management; Lift; Hub Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Weight & Balance (Ramp Operations); Cross Border Trucking Operations Control; Admin & Support; Manifesting; Dispatch (Heavy Weight); Flight Operations; Feeder Operations; Reporting & Analysis; Quality & Process Improvement; Contract Management; Supplemental Aircraft Operations; Aircraft Handling; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance Regulatory; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil); Manages Ground/ Road Hub; Gateway or Ramp Operation (Excludes Station Operations); Air Hub; Manages Ground Hub What will you do: Lead, mentor, and motivate cross-functional teams to achieve operational excellence and drive performance improvements across departments. Develop and implement operational strategies aligned with organizational goals, ensuring efficient resource allocation and timely project delivery. Establish structured workflows and prioritize tasks effectively to meet deadlines and optimize productivity across all operational functions. Utilize sound judgment and data-driven insights to make timely decisions, resolve operational challenges, and mitigate risks. Prepare and deliver clear, concise, and impactful presentations to stakeholders, including performance reports, project updates, and strategic plans. Analyze operational data and KPIs to identify trends, inefficiencies, and opportunities for process improvement and cost reduction. Continuously evaluate and refine operational processes to enhance efficiency, quality, and customer satisfaction. Ensure adherence to company policies, industry regulations, and safety standards while proactively identifying and managing operational risks. Coordinate with departments such as Finance, HR, Sales, and IT to ensure seamless operations and alignment with business objectives. Foster a culture of innovation by encouraging new ideas, embracing technology, and implementing best practices to drive continuous improvement. You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years. Experience in People Management atleast for 2 to 3 years. Excellent verbal and written communication. Good in Analytical Skills & Numerical Skills Presentation Skills & Interpersonal Skills Judgement & Decision-Making Skills Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We're looking for a Principal Software Engineer This role is Office Based, Hyderabad Office We are looking for a Principal Software Engineer for our Product engineering team In this role, you will… Develop, maintain and enhance .NET applications and services to contribute to our legacy and cloud platform. Analyze product and technical user stories and convey technical specifications in a concise and effective manner. Code & deliver a working product, with a ‘first time right’ approach. Participate in release planning, sprint planning, and technical design reviews; provide input as appropriate. Partner with engineers, product managers, and other team members as appropriate and be the go-to person for technical matters. Develop and maintain thorough knowledge and understanding of products. Leading projects as necessary, increasing team productivity and effectiveness by sharing your deep knowledge and experience. Drive key architectural decisions and design considerations. Partner with other Architect’s and Manager to come up with setting technical guidelines and participate in code reviews to mentor other engineers on best practices. Partner with Product to do early feasibility of technical architecture. Partner with other Architects to build necessary frameworks to improve productivity of the engineers by driving automation. Introduce newer technologies as needed along with a strong POC and build a strong use case for more adoptability. Troubleshoot complex production issues and provide detailed RCA. Participate in agile activities like sprint planning, and technical design reviews; provide input as appropriate AI-Driven Software Architecture: Design, develop, and implement scalable, maintainable, and high-performance AI-powered software systems. Integrate AI models and algorithms into software applications to deliver intelligent solutions. You’ve Got What It Takes If You Have… Bachelor’s or master’s degree in computer science or related field. 8+ years of experience with active hands-on development experience in Microsoft Technology stack using C# Strong experience developing Microservices, RESTful services (preferably AWS) Experience with AWS core services: Lambda, ECS (Elastic Container Service), SNS (Simple Notification Service), SQS (Simple Queue Service), DynamoDB. Expertise in CloudWatch (monitoring and logging), cost management tools, and IAM for managing user permissions and security protocols. Knowledge of Elasticsearch and querying logs in Splunk. Exposure to ORM’s like Entity Framework, Nhibernate or similar. Strong TDD approach and hands-on experience on tools like Nunit, xUnit or any other testing tools or frameworks and CICD practices. Strong in OOP and SOLID design principles. Understand AWS core services and basic architecture best practices. Experience in working on projects with public cloud providers like Amazon Web Services, Azure, Google Cloud, etc. Highly efficient data persistent design techniques. Strong understanding of data retrieval performance (queries, caching). Able to optimize designs/queries for scale. Proficient experience with relational databases such as Microsoft SQL Server/Postgres. Exposure to other non-relational DBs like MongoDB is a plus! Good understanding on how to deal with concurrency and parallel work streams. Should have work experience with Agile practices. Should be very good at analyzing and Debugging/Troubleshooting functional and technical issues. Should have good insight on Performance/Optimization techniques. Good understanding on secure development practices and proactively codes to avoid security issues. Able to resolve all findings. Excellent analytical, quantitative and problem-solving abilities Conversant in algorithms, software design patterns and Microservices, and their best usage. Ability to build frameworks and POC’s from scratch that can be used across the teams. Self-motivated, requiring minimal oversight. Good team player with the ability to handle multiple concurrent priorities in a fast-paced environment. Strong interpersonal, written, and oral communication skills. Passion for continuous process and technology improvement AWS experience must and Certification preferable. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Show more Show less
Posted 1 week ago
9.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence. Our mission: Empowering Transformative Energy Decisions. Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation. Our impact is global and is being recognized across the industry: Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category 2022 USEA/USAID Corporate Volunteer of the Year 2022 Impact Award Winner for our impact on the energy industry and the current energy transition At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year. We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive. We don’t just celebrate the excellence of our products but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success’ , ‘One Global Team’ , ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always at the forefront of everything we do. About The Position Reporting to the Software Engineering Manager as a member of the Development team in India, the Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. Work Type: Hybrid (3 days a week in office) Please note we are open to interviewing candidates from either Pune or Bangalore location as we have offices in both locations. Office Address: Energy Exemplar, WeWork, 12th Floor, 12A-106, Salarpuria Magnifica, Old Madras Road, Bengaluru, 560016 Office Address: 4th Floor, WeWork Amanora Crest, Amanora Park Town, Magarpatta, Hadapsar, Pune, Maharashtra 411028 We Are Looking For 9+ years of experience in product development field 2+ years of recent experience in building products on cloud Strong understanding of data structures, algorithms, and designing for performance Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS Hands-on experience in development with either Angular, VueJS or React Experience with Microservices Architecture Hands-on experience in building products for Unix systems in addition to Windows Working knowledge of CI/CD pipelines and AWS/Azure cloud services Knowledge of asynchronous programming and WebAPI development is required Knowledge and awareness of cloud/ application security is a must (OWASP at the minimum) Extensive experience in mentoring junior engineers to success Strong logical, analytics and problem-solving skills Must be able to work effectively across team boundaries Attention to details Strong oral and written communication skills Candidate Requirements & Qualifications Graduate/Master's degree in Computer Science, Engineering, or a related discipline Strong logical, analytics and problem-solving skills Must be able to work effectively across team boundaries Attention to details Ability to work independently Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective. We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements. Show more Show less
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job title: Sr. Specialist Quality Services (Product Complaints) Location: Hyderabad About The Job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main Responsibilities Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards. Collaborate with internal/external stakeholders viz Cross functional teams, Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management departments for complaint management, Contract manufacturing organization. Enter complaints into the global database and evaluate complaints for severity and risk, ensure timely processing and closure of the complaints. Manages and ensures the compliance of all Quality processes and documentation with applicable regulations/ Sanofi standards. Handle QMS records & any discrepancies and ensure completion within defined timelines. Ensure investigation management and coordination with internal and external partners (including tracking and monitoring of investigations). Review & closure of investigation reports to ensure correctness, completeness, and adherence to standards including root cause analysis, CAPA, assessment and prioritization. Collection, visualization & analysis of complaint data. Preparation of trend reports of complaints related to products, sites, EMS & Countries defined as per procedure. About You Experience: 3 - 7 Years Experience. Education: Graduate in Pharmacy or life sciences or Engineering or Biotechnology. Languages: English, Hindi is preferred Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. null Show more Show less
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Pristine Auto Care is Hiring: Customer Engagement & Operations Executive (Tele Sales & Operations Management) Location: Jaipur, Rajasthan (Pristine Auto Care, I-50, Kirti Sagar, Mangyawas Road, Jaipur) Are you an exceptionally driven, results-oriented professional with a proven track record in both dynamic sales environments and meticulous operational management? Do you possess an innate ability to connect with customers, nurture leads into loyal clients, and orchestrate seamless service delivery? If you are eager to elevate your career by combining strategic sales initiatives with hands-on operational oversight within a rapidly expanding startup, then Pristine Auto Care has the perfect opportunity for you. We are actively seeking a highly motivated and versatile Customer Engagement & Operations Executive to become a cornerstone of our vibrant team in Jaipur. This pivotal role is designed for individuals who are not just looking for a job, but a comprehensive career path where they can significantly contribute to shaping the future of car care. About Pristine Auto Care: Revolutionizing the Car Care Experience Pristine Auto Care stands at the forefront of innovation in the automotive services industry. Founded in 2024 and headquartered in the bustling city of Jaipur, we are a dynamic and forward-thinking startup committed to redefining convenience and quality in car care. Our core mission is to revolutionize the car care industry by providing high-quality, tech-enabled doorstep car wash and detailing services directly to our customers' preferred locations. We understand the modern urban lifestyle, and our service model is meticulously crafted to offer unparalleled convenience, efficiency, and eco-friendly solutions, distinguishing us significantly from traditional service providers. We pride ourselves on our customer-centric approach, ensuring every interaction, from initial inquiry to post-service follow-up, is seamless and superior. Beyond our flagship auto care services, Pristine Auto Care is strategically diversified, holding significant stakes in affiliated ventures within Furniture Manufacturing & Trading and Electronics Trading. This diversification provides a robust and dynamic business ecosystem, offering our team members exposure to varied industry landscapes and broadening their professional horizons. As a Customer Engagement & Operations Executive, you will play an integral role in supporting and enhancing the operational efficiency and customer satisfaction across all these ventures, making your contribution multifaceted and impactful. Our vision extends beyond mere transactions; we aim to build lasting relationships with our clients by consistently exceeding their expectations and setting new benchmarks for service excellence. We foster a culture of continuous improvement, innovation, and unwavering dedication to customer delight, driven by a passionate team that believes in our shared goals. The Opportunity: A Dual-Impact Role at the Forefront of Growth This isn't just a job; it's an opportunity to embed yourself in a role that is intrinsically linked to both our top-line growth and our operational efficiency. As a Customer Engagement & Operations Executive, you will wield influence across multiple critical business functions. You will be the primary point of contact for prospective and existing customers, the orchestrator of our service delivery, and a vital link between our sales efforts and our operational capabilities. This hybrid role demands a unique blend of persuasive sales skills, meticulous organizational abilities, and a proactive problem-solving mindset. You will be instrumental in converting inquiries into successful service bookings, ensuring that every customer interaction translates into a positive experience, and that every service is delivered flawlessly. The ideal candidate for this position thrives in an environment where no two days are the same, where challenges are viewed as opportunities for innovation, and where direct contributions are immediately visible. You will be empowered to make decisions, streamline processes, and implement strategies that directly impact our customer satisfaction and revenue generation. For those who are seeking a role that offers significant responsibility, autonomy, and a direct pathway to professional growth within a supportive and ambitious startup culture, this is an unparalleled chance to make a lasting mark. We are not just offering a position; we are offering a platform for you to grow, learn, and excel alongside a team that is passionate about what they do and committed to achieving collective success. Key Responsibilities: A Detailed Breakdown Your role as a Customer Engagement & Operations Executive will be comprehensive and multifaceted, encompassing a wide array of responsibilities that are critical to our success. Each duty requires a keen eye for detail, a proactive approach, and an unwavering commitment to excellence. 1. Comprehensive Lead Management & High-Volume Tele Sales: ○ You will be at the forefront of our customer acquisition efforts, responsible for the end-to-end management of all incoming leads. This includes creating, meticulously managing, and aggressively calling all leads that flow into our system from diverse channels. Our primary lead sources include highly active digital platforms such as Instagram, Facebook, and WhatsApp Business, along with established directories like JustDial, and direct channels like Google Ads campaigns, direct Google calls, and general inbound inquiries. ○ A significant component of this responsibility is the unwavering commitment to calling at least 150 unique, picked-up calls a day. This target is not merely a number but a reflection of our aggressive growth strategy and the volume of inquiries we receive. You will utilize our cutting-edge CRM software to track every lead's journey, document interactions, update statuses, and ensure no lead is left unattended. Proficiency in CRM usage is non-negotiable, as it forms the backbone of our sales and customer management process. Your ability to efficiently navigate and leverage CRM functionalities will directly impact your success in this role. 2. Strategic Follow-ups, Conversion Optimization & Precise Scheduling: ○ Your role extends far beyond initial contact. You will be responsible for diligent follow-ups with all prospective clients, nurturing them through the sales funnel with persuasive communication and compelling value propositions. This requires excellent active listening skills, the ability to identify customer needs, and to articulate how Pristine Auto Care's services provide the optimal solution. ○ A core metric of your success will be conversions – turning interested leads into confirmed bookings. You will employ effective sales techniques, address objections, and build rapport to close deals. Once a lead is converted, you will meticulously handle the scheduling of every service. This involves coordinating with customers for their preferred time slots, considering the availability of our workforce, and ensuring all logistical details are accurately captured within our system. Precision in scheduling is paramount to avoiding conflicts and ensuring a smooth customer experience. ○ You will be responsible for generating and sending professional invoices and quotations to customers, ensuring accuracy and clarity. Your role includes following up on these documents to drive conversions and secure bookings. 3. Dynamic Workforce Management & Resource Allocation: ○ This is a crucial operational pillar of your role. You will be directly responsible for managing our diverse workforce, which includes both our dedicated salaried employees and our invaluable network of freelance detailer partners. Your task will involve the strategic sending of these teams to customer locations for our renowned doorstep car detailing services. This requires real-time coordination, efficient routing, and effective communication to ensure timely arrivals and optimal resource utilization. ○ Furthermore, for customers who prefer to bring their vehicles to our state-of-the-art studio at I-50, Kirti Sagar, Mangyawas Road, Jaipur, you will manage the workflow and allocate the workforce within the studio environment. This involves overseeing the queue of vehicles, assigning tasks to the detailers, and ensuring that all operations within the studio run smoothly and efficiently. Your ability to juggle multiple tasks, adapt to changing priorities, and make quick, informed decisions will be key here. 4. End-to-End Service Delivery Ownership & Accountability: ○ A defining and absolutely crucial part of this job is the responsibility for ensuring complete service delivery. Your role is not merely concluded once a booking is made or a team is dispatched. You will be accountable for overseeing the entire service execution process, from the moment the team reaches the customer location (or the vehicle arrives at the studio) until the service is successfully completed and the customer is fully satisfied. ○ This involves active monitoring, proactive problem-solving, and direct communication with both the workforce and the customer to address any unforeseen issues or adjustments. Your commitment to quality assurance means you will be the final guardian of our service standards, ensuring that Pristine Auto Care consistently delivers on its promise of excellence. This hands-on approach to seeing the job through to completion is vital for maintaining our reputation and securing repeat business. ○ Moreover, it is expressly stipulated that the incumbent of this position shall bear direct and comprehensive monetary responsibility for any and all losses incurred by the customer or the organization consequent to demonstrable negligence, non-adherence to established Standard Operating Procedures (SOPs) promulgated by the company, or any other demonstrable dereliction of duty attributable to the workforce operating under your direct purview or management. This accountability extends unequivocally to any damage inflicted upon customer property, any financial detriment arising from service failure, or any adverse impact on customer relations resulting directly or indirectly from a failure to enforce prescribed operational protocols during the execution of services under your oversight. 5. Dedicated Studio-Based Operations & Work Schedule: ○ This is a full-time, in-office role based out of our primary studio location at I-50, Kirti Sagar, Mangyawas Road, Jaipur. Your presence at the studio is mandatory to effectively manage both tele sales activities and on-site operations. ○ The standard working hours are 9:30 AM to 6:30 PM. To cater to our customer base and maximize service availability, compulsory working on Saturday and Sunday is a non-negotiable aspect of this role. This ensures we are available during peak customer demand. However, to maintain work-life balance, you will be entitled to take one week-off on a pre-decided day from Monday to Friday, as per the company's discretion and operational requirements. This structured schedule demands dedication and an understanding of the demands of a service-oriented business. 6. Strategic B2B Marketing & Relationship Building: ○ Beyond inbound lead management, a crucial part of your sales function will involve proactive outbound marketing and relationship building with potential B2B customers. You will be expected to undertake field visits to key strategic partners, including Used Car Dealers, large Residential Welfare Societies, and automotive Showrooms. ○ These interactions are particularly vital for promoting our high-value services such as Paint Protection Film (PPF) and Ceramic Coating, which represent our highest sales offerings and are key revenue drivers. Your ability to build rapport, present compelling proposals, and establish long-term partnerships will be paramount in expanding our corporate client base and securing high-ticket sales. These visits will require excellent presentation skills, business acumen, and the ability to understand and cater to the specific needs of commercial clients. 7. Financial Documentation & Accounting Coordination: ○ You will be responsible for meticulously tracking every transaction related to services rendered and payments received. This includes maintaining comprehensive and accurate records of all financial activities associated with your sales and operational duties. ○ A critical aspect of this responsibility is to ensure that all transaction data is organized and readily available for our outsourced accounting management company. Your diligent record-keeping will directly support our financial reconciliation processes and compliance. Compensation & Incentives: Rewarding Your Performance Pristine Auto Care is committed to attracting and retaining top talent. We recognize the dual responsibility and demanding nature of this role, and as such, we are offering an industry-leading salary complemented by an attractive incentive structure that directly rewards your performance. ● Competitive Industry-Leading Compensation: ○ The monthly gross salary for this position will range from INR 20,000 to INR 25,000. This compensation package reflects our commitment to fair remuneration and our belief in the value you will bring to our organization. We aim to provide a remuneration structure that not only meets but often exceeds industry standards for similar hybrid roles, ensuring that our team members feel valued and adequately compensated for their hard work and dedication. ● Performance-Based Incentives on Direct Sales: ○ Pristine Auto Care firmly believes in rewarding performance and direct contribution to revenue. As such, you will be eligible for an attractive incentive structure based on your directly generated sales. These incentives are designed to motivate and compensate you for your efforts in driving the company's growth. ○ You will begin earning incentives once you achieve a threshold of certain quantum of direct sales as per incentive model. The incentive percentage will range from 5% to 10%, with the exact percentage being dependent upon the specific type of service sold. This tiered incentive model ensures that high-value services are appropriately rewarded, encouraging you to focus on maximizing both volume and quality of sales. This incentive scheme provides a clear pathway to significantly enhance your overall earnings based on your individual performance. Who You Are: The Ideal Candidate Profile We are looking for a versatile individual who possesses a unique blend of skills, experience, and a strong work ethic. ● Experience & Skills (Must-Haves): ○ Proven track record (at least 1-3 years) in a telesales, inside sales, or customer relationship management role, ideally within the automotive, services, or related industries. ○ Demonstrable experience in managing and converting leads through high-volume outbound calling. ○ Exceptional verbal and written communication skills in Hindi and English, with the ability to articulate value propositions clearly and persuasively. ○ Proficiency in CRM software usage for lead tracking, reporting, and customer management. ○ Proven ability to create and manage invoices and quotations. ○ Experience in meticulous transaction tracking and record-keeping for accounting purposes. ○ Strong organizational and time management skills, with the ability to multitask effectively in a fast-paced environment. ○ A meticulous approach to scheduling and operational coordination. ○ Basic understanding of digital marketing principles and a creative eye for designing promotional materials. ○ Valid driver's license and willingness to undertake field visits as required. ○ A problem-solving mindset with the ability to think on your feet and adapt to dynamic situations. ● Behavioral Traits & Aptitude: ○ Highly self-motivated and target-driven: You are not afraid to set ambitious goals and work relentlessly to achieve them. ○ Customer-centric approach: You genuinely enjoy interacting with people and are committed to delivering exceptional customer experiences. ○ Resilience and Persistence: You are undeterred by challenges or rejections and view them as opportunities for growth. ○ Strong sense of ownership: You take full responsibility for your tasks, from inception to completion. ○ Team Player: While largely autonomous, you can collaborate effectively with colleagues and contribute positively to team morale. ○ Adaptability: You thrive in a startup environment where processes are evolving, and continuous improvement is the norm. ○ High Integrity: You conduct yourself with honesty and transparency in all interactions. ○ Eagerness to Learn: A proactive approach to acquiring new skills and knowledge in sales, operations, and marketing. Why Join Pristine Auto Care? Your Growth, Our Priority Joining Pristine Auto Care means becoming a part of a forward-thinking company that is not just about car care, but about building careers and fostering innovation. ● Impactful Role: Your contributions will directly influence both our revenue growth and operational efficiency, making you an indispensable part of our success story. ● Dynamic Environment: Work in a fast-paced, challenging, yet incredibly rewarding startup culture where your ideas are valued and your initiatives encouraged. ● Professional Growth: Gain diverse experience across sales, operations, and marketing, enhancing your skill set and paving the way for future career advancement. ● Competitive Compensation: Earn an industry-leading salary complemented by an attractive incentive structure that directly rewards your performance. ● Exposure to Diverse Ventures: Beyond auto care, gain insights and contribute to our Furniture Manufacturing & Trading and Electronics Trading ventures. ● Collaborative Team: Work alongside a passionate and supportive team dedicated to achieving collective goals and delivering unparalleled service. ● Shape the Future: Be part of a company that is actively revolutionizing an industry through technology and customer-focused solutions. If you are ready to take on a challenging yet immensely rewarding role at the forefront of the auto care industry, where your sales prowess meets your operational acumen, then we encourage you to apply. We are excited to welcome a driven individual who shares our vision and enthusiasm for excellence. How to Apply: Interested candidates are invited to submit their updated resume outlining their relevant experience and why they are the perfect fit for this hybrid role at Pristine Auto Care then email us at office@pristineautocare.in, or you can visit us at Pristine Auto Care, I-50, Kirti Sagar, Narayan Vihar, Jaipur - 302020. We look forward to reviewing your application and potentially welcoming you to the Pristine Auto Care family! #Hiring #JobOpportunity #SalesJobs #OperationsManagement #TeleSales #JaipurJobs #PristineAutoCare #StartupJobs #CustomerEngagement #AutomotiveIndustry #NowHiring #CareerGrowth Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta has an opening for a Manager of People Systems within our Business Technology Organization. Working directly with the Director of People Technology, you will be a key member of the Workday Delivery team focused on delivering an exceptional end-user experience. You will also work across departments and geographies, interacting with our partners in People, IT, Engineering, Finance, and International locations. If you are passionate about being a leader in a global team, problem-solving and driving transformation through automation, then we are looking for you! Job Duties And Responsibilities As a manager, you will lead a team of Workday SMEs including business analysts and engineers that partners closely with BT and Business teams to deliver E2E solutions, including Enhancements, integrations, and Reports and drive innovation and automation opportunities. You will evaluate business requirements and map them to the existing applications and solutions, ensuring they are aligned with broader architectural and security standards and meet tactical and strategic objectives. You will collaborate with a broad set of HR Businesses, BT partners, and vendors. Use keen business process understanding, appreciation for simplicity and quality, out-of-the-box thinking, and a bit of elbow grease to build holistic solutions that meet business and technology objectives while furthering Okta’s long-range goals. Leverage your hands-on experience in HCM including applications such as Workday, Cornerstone OnDemand, Greenhouse, ADP and others to manage complex Workday projects and support team members on their deliverables Able to guide the team on Design, building, Test, and deploying solutions within HR business processes and applications. Provide strategic direction, establish performance goals, and foster a collaborative, high-performance team environment Mentor and develop a team though developing training programs, promoting knowledge sharing,and detailed technical documentation to enhance team capabilities and system expertise Lead a team that provides technical support and troubleshooting for day-to-day production issues within Workday and peripheral systems. Contribute to our overall SDLC processes across business and BT while improving the health of the existing HCM applications. Act as a trusted advisor to Business teams by proactively understanding business pain points and proposing solutions that are scalable,efficient, and deliver a seamless user experience. Excellent communication skills, both in formal and informal settings with the ability to articulate complex concepts to diverse audiences, ensuring alignment and understanding. Ability to resolve conflicts and facilitate productive discussions to keep projects on track. Required Skills: 10+ years of Workday HCM hands on experience with focus on Workday 3+ years of leadership experience managing HRIS/Workday teams Be an expert in Workday modules, including advanced proficiency in: Security Administration, Business Process Configuration, HCM, Payroll, Compensation, Advance Compensation, Absence, Time Tracking, Talent, Performance, Benefits and Custom Reports Deep understanding of core HCM supporting multi-country configurations. (e.g. localization, time zones, compliance) Should have supported Workday integrations to LMS applications such as Cornerstone OnDemand; Recruiting application such as Greenhouse or Workday Recruiting Should have successfully led and managed benefits open enrollments, annual compensation cycles, talent performance, calibration and goal planning and alignment. Strong understanding of Workday integration technologies (APIs, EIBs, Core Connectors and RaaS (Report as a service) with boundary applications Strong understanding of Workday configuration, business processes, security, EIBs, reporting, and calculated fields. Experience working with JIRA, Confluence, Servicenow, Slack and other business applications integrating to Workday Ability to work in a diverse, fast paced environment and effectively collaborate across teams Ability to manage new innovations and drive system adoption. Strong project management skills to oversee complex projects/programs Strong analytical, multitasking and interpersonal skills required Exceptional people management skills with experience managing new grads to senior level members. Demonstrated ability to communicate effectively with both a technical audience and business users Workday Certifications are preferred Preferred Skills: Workday advanced compensation Workday Global Payroll Integrations (e.g Global Payroll Connect, PECI with ADP Calergo) Applicant tracking and recruitment applications (e.g. Greenhouse) Operating in agile environments, managing backlogs and driving iterative improvements Operating in “follow-the-sun” support environments where teams operate in hand-off shifts across time zones. Active participation in workday support ecosystem (product roadmapping, community, brainstorms, regional user groups) "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
Remote
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function Human Resources Job Sub Function Learning & Instructional Design Job Category People Leader All Job Posting Locations: IN004 Bangalore, Paranaque, National Capital Region (Manila), Philippines Job Description Position Summary: Johnson & Johnson is seeking a dynamic eLearning Development Manager to lead and grow our global team of eLearning technologists and courseware developers. This leadership role will shape our digital development strategy while enabling the team to deliver innovative, learner-focused solutions. As a people-first leader, you’ll develop talent, build team capacity, and drive performance. You’ll foster a culture of trust, accountability, and continuous growth, guiding your team through change and championing innovation through AI and emerging technologies to deliver measurable results. Key Responsibilities Team Leadership & Development: Lead, coach, and inspire a diverse global team. Provide ongoing feedback, career development, and mentorship to build individual and team capability in a psychologically safe, high-performance culture. Performance Management: Set clear expectations, manage team capacity, and hold team members accountable for achieving high-quality, on-time deliverables. Use performance data to identify development needs, optimize resource allocation, and continuously improve team outcomes. Strategic Vision & Execution: Define and drive the strategic direction of the eLearning development function in alignment with broader organizational priorities. Translate vision into actionable goals and ensure consistent execution across all initiatives. Coaching & Culture Building: Champion a growth mindset and the J&J 5 Conversations framework to support employee development, performance improvement, and team engagement. Promote a values-driven culture grounded in integrity, collaboration, and inclusion. Agile Project Leadership: Lead the team in adopting Agile and Scrum practices to support iterative development, high collaboration, and fast-paced delivery cycles. Track KPIs and OKRs to measure impact and drive accountability. Cross-functional Partnership: Partner with stakeholders across various teams to ensure learning solutions are aligned with business needs, compliant, and integrated into larger initiatives. Learner-Centered Design: Guide the development of engaging, outcomes-based eLearning experiences tailored to user needs and business objectives. Technology & Innovation: Introduce and scale emerging tools — including AI — to improve team efficiency, creativity, and delivery. Encourage experimentation and learning. Asset & Process Governance: Oversee and maintain team documentation, templates, and processes to ensure consistency, accessibility, and alignment with best practices. Requirements Education: Bachelor’s Degree in Instructional Technology, Adult Education, or Computer Science, or a related field Required Experience and Skills (8) years of experience in instructional design, eLearning development, or quality roles (3) years of proven team leadership experience Highly skilled in coaching, mentoring, and developing talent Effective communicator; Proficient in English language (oral and written) Strong analytical thinking and problem-solving abilities Solid understanding of Agile and Scrum development methodologies Excellent time management and prioritization skills Experience influencing and engaging stakeholders at all levels of the organization Knowledge of learning management systems, learning technologies, and authoring tools (e.g., Cornerstone, Xylene, Articulate 360, Adobe Creative Cloud) Demonstrates discretion, professionalism, confidentiality, and sound judgment Resilient and adaptable; thrives in fast-paced digital environments Curious, creative, and innovative Preferred Knowledge of adult learning principles and training technologies Familiarity with digital accessibility standards (WCAG, ADA, Section 508, etc.) Experience successfully leading diverse, global, or remote teams Proficiency in Microsoft Office and 365 applications (Outlook, Word, PowerPoint, Teams, SharePoint, OneNote, Planner, Power Apps/Automate, CoPilot) Experience leveraging digital and AI technologies to drive innovation Enthusiastic team player, passionate about fostering a positive work environment and growth mindset culture Other Ability to report to the J&J office in Manila or Bengaluru following a hybrid schedule Ability to travel up to 10% in alignment with business needs and company policies Show more Show less
Posted 1 week ago
3.0 - 7.0 years
3 - 6 Lacs
Hyderābād
On-site
Job title: Sr. Specialist Quality Services (Product Complaints) Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards. Collaborate with internal/external stakeholders viz Cross functional teams, Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management departments for complaint management, Contract manufacturing organization. Enter complaints into the global database and evaluate complaints for severity and risk, ensure timely processing and closure of the complaints. Manages and ensures the compliance of all Quality processes and documentation with applicable regulations/ Sanofi standards. Handle QMS records & any discrepancies and ensure completion within defined timelines. Ensure investigation management and coordination with internal and external partners (including tracking and monitoring of investigations). Review & closure of investigation reports to ensure correctness, completeness, and adherence to standards including root cause analysis, CAPA, assessment and prioritization. Collection, visualization & analysis of complaint data. Preparation of trend reports of complaints related to products, sites, EMS & Countries defined as per procedure. About you: Experience: 3 - 7 Years Experience. Education: Graduate in Pharmacy or life sciences or Engineering or Biotechnology. Languages: English, Hindi is preferred Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. null
Posted 1 week ago
0.0 years
0 Lacs
Hyderābād
On-site
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to
Posted 1 week ago
0 years
2 - 2 Lacs
Gurgaon
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Gurgaon
On-site
Grade -4 - Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
2 - 6 Lacs
Gurgaon
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Grade 9 Position Summary Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience: Minimum Graduate Industry experience required Skills: Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies: Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
4.0 years
0 Lacs
Delhi
Remote
Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. As an AMS Workday Certified Financials Senior Consultant, you will be responsible for ensuring the successful Workday deployments, usually as initial customer implementations, "Phase X," or AMS projects. This remote role can be located anywhere within India to perform the required responsibilities. KEY FUNCTIONAL EXPECTATIONS Provide expertise in the Workday Financials product suite. Lead the following as a member of a deployment team or assist others to successfully: gather and document client business requirements, design and configure the Workday solution, demonstrate configurations through the development of prototype systems, assist in testing the Workday solution, and complete knowledge transfer to clients. Work with client/data conversion team to help convert legacy data into Workday securely. Lead discovery and FDM sessions with clients new to Workday, providing guidance and best practice suggestions to ensure proper setup of Chart of Accounts and organizational structure within Workday. Ensure functional solutions are compatible with downstream data extraction and translation. Assist or advise integrators in configuring functional BPs or objects for which integrations share dependencies. Provide relevant test scenario examples and demonstrate functional test case entry for robust integration testing. Facilitate clients' intellectual and practical adoption of Workday best practices. Embody Intecrowd and Workday's high client satisfaction status. Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively Provide insightful status reports to project managers that highlight risks to project health and improvements in client adoption Maintain Workday certifications and qualifications. Serve as an active member of Workday's ecosystem. KEY TEAM EXPECTATIONS Foster a culture of proactive communication, escalation, and responsiveness. Hands-on experience either implementing Workday financials, post-production support, or functional consulting experience Collaborate and communicate effectively and synergistically on team-based projects. Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers. Mentor, train, and develop new and experienced consultants. Instruct peers and team members on product knowledge/best practice. Resolve complex tasks/requirements when other team members need support. Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs. Serve as a professional role model. DESIRED SKILLS AND EXPERIENCE Hold current Workday Financial Certification 4+ years implementing Financial, Contracts to Cash, Procurement and/or Expense Management solutions. CPA and or advanced Accounting degree or equivalent work experience. Previous consulting experience with a consulting/software company. Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP or similar applications. Demonstrated project management experience. Passion for providing exceptional customer service. Ability to effectively manage against timelines and goals. Excellent verbal and written communication skills. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training. Experience deploying multiple Financial projects simultaneously a plus. Expected travel is +/-20% depending on project(s). Employer's Rights: Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.
Posted 1 week ago
1.0 years
0 - 0 Lacs
India
On-site
Job Title: Customer Relationship Manager (CRM) Company: Ribbons Jewellery Location: 57, Vasant Vihar, Delhi - 110057 (Near Priya Cinema, Community Centre, Basant Lok) About Ribbons Jewelry: Ribbons Jewelry has been a trusted name in the industry, specializing in the finest gold, diamonds, and gemstones since 2007. With a commitment to quality and customer satisfaction, we have established ourselves as a premier destination for exquisite jewelry. Role Summary: As a Customer Relationship Manager at Ribbons Jewelry, you will be the cornerstone of our customer engagement efforts. Your primary responsibility will be to ensure that every customer interaction is met with exceptional service and personalized attention. We're looking for an individual with excellent communication skills, a keen eye for detail. Key Responsibilities: · Build and maintain strong relationships with existing customers through regular communication and personalized service. · Understand customer preferences and guide them in selecting the perfect piece of jewellery. · Provide expert advice on gold, diamond, and gemstone products. · Proactively reach out to customers for feedback and follow-up on their satisfaction with our products and services. · Identify opportunities for upselling and cross-selling based on customer preferences and purchase history. · Generate leads and explore avenues to expand our customer base. · Collaborate with the sales team to meet and exceed targets for customer retention and revenue growth. · Stay updated on industry trends and product knowledge to provide informed recommendations. Qualifications and Requirements: · Bachelor's degree in Business Administration, Marketing, or a related field (preferred). · Proven experience in customer relationship management or a similar role, preferably in the jewellery industry. · Excellent communication, interpersonal, and negotiation skills. · Strong problem-solving abilities and a customer-centric mindset. · Presentable, approachable, and professional demeanour. · Ability to work in a fast-paced environment and meet sales targets. Salary: The salary package for this position ranges from ₹20,000 to ₹25,000, commensurate with skills and experience. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Delhi
On-site
Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil) Grade-9 Position Summary Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. Implement and maintain quality management practices to uphold service standards and customer satisfaction. Monitor and control network operations to optimize efficiency and minimize disruptions in service. Support the customer service and support group in resolving customer queries and enhancing client relationships. Manage contract sourcing and negotiations to secure reliable service providers and vendors. Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience: Minimum Graduate Industry experience required Skills: Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, Powerpoint) Competencies: Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Leadership Skills;Team Working Skills;Problem Solving Skills;Planning & Organizing Skills;Accuracy & Attention to Detail FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
4.0 - 8.0 years
4 - 5 Lacs
Thiruvananthapuram
On-site
9:30 PM to 6:30 AM Job location: Elippode, Trivandrum Experience : 4–8 years of experience in international call centers, sales, or US voice processes, especially from healthcare, BPO or education or similar domains. Qualification: Any Bachelor's degree Job Description : Seeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Customer Service Managers, you’ll be the cornerstone of our patient care team. You’ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Requirements: Any Bachelor’s degree 4–8 years of experience in international call centers, sales, or US voice processes, especially from healthcare, BPO or education or similar domains. Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively. Industry Experience: Prior experience in Healthcare, International BPO/ Sales or relevant sectors. Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills. Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability. Willing to perform night shift (9:30 PM to 6:30 AM) from our office premises at Elippode, Trivandrum. Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
Bengaluru
On-site
Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. In today’s business environment, growth isn’t just about building value - it s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner. What are we looking for? • HR Reporting & Visualization • Cornerstone • Advanced Excel • VBA • Tableau • Ability to manage multiple stakeholders • Ability to meet deadlines • Ability to establish strong client relationship • Ability to perform under pressure • Adaptable and flexible Roles and Responsibilities: • In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally, interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Any Graduation
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
Bengaluru
On-site
Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. In today’s business environment, growth isn’t just about building value - it s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner. What are we looking for? • HR Reporting & Visualization • Cornerstone • Advanced Excel • VBA • Tableau • Adaptable and flexible • Agility for quick learning • Problem-solving skills • Prioritization of workload • Commitment to quality Roles and Responsibilities: • In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Any Graduation
Posted 1 week ago
95.0 years
2 - 4 Lacs
Bengaluru
On-site
Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts. How you'll make an impact Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System – Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs About you Graduation and PG in HR will be a added advantage MS-Office, ERP, Reporting CSOD or any LMS tool Very Good Written & Verbal communication skills Good interpersonal skills Should be able to adapt quickly Stake holder Management Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Posted 1 week ago
0 years
1 - 2 Lacs
Calcutta
On-site
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
0 years
0 Lacs
Calcutta
On-site
On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Grade 4 - Efficiently pick up and deliver packages to various locations within specified timeframes. Navigate routes effectively using GPS and local knowledge of surrounding areas. Maintain accurate records of deliveries and pickups. Communicate professionally with customers and dispatch. Ensure safe operation and basic maintenance of the delivery vehicle. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 1 week ago
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In India, cornerstone jobs play a vital role in various industries, ranging from IT to finance to healthcare. These roles are considered fundamental and essential for the functioning of the organization. Job seekers looking to build a stable and successful career often consider cornerstone positions due to their high demand and competitive salaries.
These cities are known for their thriving job markets and actively hire professionals for cornerstone roles.
The average salary range for cornerstone professionals in India varies based on experience. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced individuals can earn upwards of INR 15 lakhs per annum.
In the cornerstone skill area, a typical career path may involve starting as a Junior Developer, progressing to a Senior Developer, and eventually becoming a Tech Lead. With experience and expertise, professionals can move into managerial roles or specialize in niche areas within the field.
In addition to expertise in the cornerstone skill, professionals are often expected to have strong problem-solving abilities, good communication skills, project management experience, and a solid understanding of industry trends and technologies.
As you prepare for cornerstone job interviews in India, remember to showcase not only your technical skills but also your problem-solving abilities, communication skills, and passion for the industry. With thorough preparation and confidence in your abilities, you can land a rewarding career in the cornerstone field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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