Conversational Developer BCE Global Tech

4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Back Key Responsibilities Develop conversational agents using platforms like Google Dialog flow CX, integrating with backend systems and APIs as needed Collaborate with conversational designers to bring flows, intents, and responses to life in production environments Use CCAI/CCAIP tools, including Dialog flow, Agent Assist, and Contact Center AI integrations, to build solutions within cloud-based environments like Google Cloud Test and tune bots for accuracy, latency, tone, and customer satisfaction Add training phrases, fallback strategies, and conditional logic to improve outcomes Support CI/CD pipelines for conversational experiences and use tools to monitor bot health and user interactions Partner with design, product, QA, and operations teams to ensure seamless experiences across digital and voice channels Ensure conversational solutions meet privacy, compliance, and security standards Required Qualifications To Be Successful In This Role Experience in conversational AI, backend development, or chatbot frameworks Hands-on experience with Google Dialog flow CX, CCAI Connectors, and CCAIP Studio Familiarity with Node js, Python, or other scripting languages for webhook development Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Posted 4 weeks ago

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