Senior Engineer, Technical Support - Runtime Engine and Search Pegasystems

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Senior Engineer, Technical Support at Pega, you will be the face of the company, dedicated to providing world-class technical support and advice on the use of Pegasystems Products and Applications. Your goal is to make interactions with clients easy, pleasant, and rewarding by offering superior support services. Working alongside talented colleagues and clients from around the globe, you will be a part of a dynamic team. - Address technical issues and handle escalated or challenging client issues - Ensure customer satisfaction and loyalty by delivering exceptional support for Pegasystems SaaS Products and Applications - Drive issue resolution and support customers through various stages...

Posted 1 month ago

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Engineer, Technical Support Pegasystems

4.0 - 8.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Senior Engineer, Technical Support at Pega, you play a crucial role within Global Client Support (GCS), serving as the primary technical point of contact for customers. Your responsibilities include addressing technical issues, managing escalated or complex client problems, and ensuring customer satisfaction and loyalty for Pegasystems SaaS Products and Applications. Your day-to-day tasks involve driving issue resolution for technical challenges, utilizing your advanced knowledge of Pega products to guide customers through their deployment stages, and maintaining strong customer relationships by addressing their inquiries promptly and professionally. You will collaborate ...

Posted 1 month ago

AI Match Score

Apply

Senior Engineer, Technical Support - Runtime Engine and Search Pegasystems

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You are the face of Pega, dedicated to providing world-class technical support and advice on the use of Pegasystems Products and Applications. Your goal is to make interactions with clients easy, pleasant, and rewarding by offering superior support services. Working alongside talented colleagues and clients from around the globe, you will be a part of a dynamic team. As a Senior Engineer, Technical Support at Pega, you will play a crucial role within Global Client Support (GCS). Your responsibilities include addressing technical issues, handling escalated or challenging client issues, and ensuring customer satisfaction and loyalty by delivering exceptional support for Pegasystems SaaS Produc...

Posted 3 months ago

AI Match Score

Apply

Engineer, Technical Support Pegasystems

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Senior Engineer, Technical Support at Pega, you play a crucial role within Global Client Support (GCS), serving as the primary technical point of contact for customers. Your responsibilities include addressing technical issues, managing escalated or complex client problems, and ensuring customer satisfaction and loyalty for Pegasystems SaaS Products and Applications. Your day-to-day tasks involve driving issue resolution for technical challenges, utilizing your advanced knowledge of Pega products to guide customers through their deployment stages, and maintaining strong customer relationships by addressing their inquiries promptly and professionally. You will collaborate with various te...

Posted 3 months ago

AI Match Score

Apply

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