CORE ENGINEER

The role of an Engineer in the Customer Services (CS) Managed Services (MSE) team at Nokia involves coordinating, managing, and executing both proactive and reactive maintenance activities to ensure the continuous availability and high performance of services provided to customers. The primary focus is on troubleshooting and configuring Core network (2G/3G/4G/5G) & Cloud infrastructure, resolving network and equipment issues, and maintaining service levels according to agreed standards. As part of the job responsibilities, the Engineer will work on maintaining VoLTE Network components such as TAS, MRF, SBC, CFX, PCRF, NetNumber, HSS, CSD, etc., as well as Cloud and VoWiFi nodes. The tasks will involve IP tracing in a complex network, multi-protocol analysis, and a deep understanding of Mobility, VoLTE, VoWiFi, and EPC architecture. Proficiency in SIP protocol, IMS-based services, SS7 tracing, and documenting operational issues are essential requirements. The Engineer will be expected to analyze, configure, integrate, and verify the configuration of nodes, networks, and systems. The role also includes emergency handling, driving improvements, collaborating with other technical teams, and performing operations and maintenance tasks on Nokia IMS products. In-depth knowledge of Cloud virtualization concepts, Kubernetes, containers, and troubleshooting skills on Nokia TAS, SBC, CFX, Radisys MRF, PCRF, etc., are crucial for the position. Furthermore, the Engineer will autonomously handle various Managed Services (MS) operations functions, diagnose abnormalities, configure service delivery elements, and liaise with different technical teams and customer organizations. The role may involve acting as a leader for an MS functional team, providing guidance to new team members, translating global procedures into specific tasks, and monitoring work orders to ensure service levels are met. The ideal candidate should have 1-2 years of related experience in wireless mobility networks, packet analysis for VoLTE/VOIP protocols, and a solid understanding of call flows, network topology, protocol testing, and troubleshooting. Excellent communication skills, problem-solving abilities, expertise in protocol specifications, and the capacity to work independently are key attributes required for this role. Join Nokia's team and contribute to creating technologies that bring the world together. Embrace an inclusive working environment that values innovation, diversity, and empowerment, and be part of a company that fosters continuous learning, well-being, and personal growth for its employees. Nokia is committed to inclusion and equality, providing a supportive culture where individuals are encouraged to succeed and thrive.,