83 Copilot Studio Jobs - Page 3

As the leading provider of professional services to the middle market globally, our purpose at RSM is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our inclusive culture and talent experience, driven by exceptional individuals, make us unique and compelling to our clients. In this environment, you will find inspiration and empowerment to thrive both personally and professionally. At RSM, we value your individuality and recognize that there is no one like you, which is why there is nowhere like RSM. We are currently looking for a highly skilled and innovative Modern Work Engineer with a focus on Artificial Intelligence to join our Modern Work team within the MCI-Infrastructure organization. This role is crucial for implementing and optimizing AI-driven solutions within our organization. **Primary Responsibilities:** - Develop and implement AI-based solutions using Copilot, Copilot Studio, and Azure AI. - Design, develop, and maintain SPFx Web Parts for SharePoint. - Collaborate with cross-functional teams to integrate AI capabilities into existing systems and workflows. - Utilize C#, .NET, and SharePoint to build scalable and efficient applications. - Implement and manage solutions using Power Platform, Microsoft Teams, and Adaptive Cards. - Ensure data integrity and security during content migration initiatives. - Familiarity with third-party workflow tools to migrate workflows to Power Platform. - Stay updated with advancements in AI and related technologies to drive continuous improvement. **Qualifications:** **Required Experience and Skills:** - Minimum of 5 years of professional experience in software development, with a focus on AI technologies for at least 6 months. - Proficiency in Copilot, Copilot Studio, and Azure AI. - Strong knowledge of SPFx Web Parts, C#, .NET, SharePoint, and Power Platform. - Experience with Microsoft Teams, Content Migrations, and Adaptive Cards. - Expertise in SQL Server. - Understanding of third-party workflow tools and task automation. - Strong problem-solving skills and ability to collaborate effectively in a team environment. - Excellent communication skills to convey technical concepts to non-technical stakeholders. - Experience in configuring and customizing Copilot and Syntex. - Knowledge of Graph Connectors and Copilot Studio integrations with LOB systems. **Preferred Skills:** - Experience with AI-driven business applications and solutions. - Knowledge of the latest trends and advancements in Artificial Intelligence. - Certification in relevant Microsoft technologies. **Shift Timing:** 2PM to 11PM IST At RSM, we offer a competitive benefits and compensation package for all our employees. We provide flexibility in your schedule, allowing you to balance life's demands while serving our clients. To learn more about our total rewards, visit [RSM India Careers](https://rsmus.com/careers/india.html). If you require accommodation due to a disability during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com. RSM is dedicated to providing equal opportunities and reasonable accommodations for individuals with disabilities.,

We are seeking a dynamic and technically strong AI Lead with 68 years of industry experience, including a minimum of 5 years in AI/ML and Conversational AI technologies, with a specific focus on Microsofts AI ecosystem. The ideal candidate will lead the design, development, and delivery of intelligent solutions using Azure OpenAI, Copilot Studio, Microsoft Bot Framework, and AI Foundry. The individual will act as a hands-on technical lead, collaborating closely with product teams, architects, and business stakeholders to build impactful AI-powered copilots, chatbots, and enterprise automation solutions. Key Responsibilities: Lead end-to-end technical implementation of AI-driven projects using Microsoft AI tools: Azure OpenAI, Copilot Studio, and Bot Framework. Design and develop intelligent copilots, multi-turn chatbots, and custom GPT solutions integrated within enterprise tools such as Microsoft Teams, SharePoint, and Dynamics 365. Translate business requirements into technical architecture and AI flows using OpenAI APIs, prompt engineering, and integration with enterprise systems. Leverage AI Foundry to manage the AI lifecycle including model selection, deployment, monitoring, and optimization. Architect AI/ML solutions that use Retrieval-Augmented Generation (RAG), semantic search, and contextual memory frameworks (LangChain, Semantic Kernel, etc.). Collaborate with product owners and business analysts to identify high-value use cases and define solution roadmaps. Develop and execute POCs and MVPs with hands-on coding, configuration, and orchestration of LLMs and chatbot pipelines.Integrate with enterprise data sources via APIs, GraphQL, and Microsoft Graph to create holistic user experiences. Mentor junior developers and work with DevOps teams to ensure stable deployment, CI/CD, and performance monitoring. Create documentation and reusable components/templates for repeated use across the organization. Stay current on Microsofts AI advancements and recommend tools, features, or practices that improve time-to-value and performance. Must-Have Skills: 6-8 years of overall experience, including 5+ years in AI/ML or Conversational AI Deep hands-on knowledge of: Azure OpenAI services and APIs Copilot Studio for building Microsoft 365-integrated assistants Microsoft Bot Framework SDK/Composer for chatbot development Prompt engineering for LLM optimization Strong Python or Node.js development skills (for AI orchestration and integration) Experience with enterprise system integration using APIs (Microsoft Graph, REST, JSON, OAuth) Familiarity with Azure ML, Azure Cognitive Services, and Azure DevOps Ability to design RAG-based architectures, manage embeddings, and leverage vector databases (e.g., Azure AI Search) Strong understanding of natural language processing (NLP) and foundational models (GPT, BERT) Excellent communication, leadership, and stakeholder engagement capabilities Good-to-Have Skills: Experience with Semantic Kernel or LangChain Working knowledge of AI Foundry for orchestrating AI pipelines Familiarity with Copilot extensibility and Teams App Studio Exposure to M365 Copilot APIs and custom plugin creation Knowledge of Responsible AI, data security, and compliance principles Familiarity with containerized deployment (Docker, Kubernetes)Experience in building dashboards and analytics (Kibana, Grafana) to visualize bot usage and performance Basic understanding of Power Platform (Power Automate, Power Apps) and its integration with AI

Greetings from SwaaS Role : Collaboration AI - Product Owner Location : Chennai, Mode : Work from Office JD: Key Responsibilities Act as the product owner for Microsoft Copilot, Copilot Studio, and related AI collaboration tools. Proven experience with Microsoft 365 Copilot, Copilot Studio, and Azure AI services. Lead governance efforts, including evaluating monthly feature releases, determining enablement or disablement strategies, and communicating changes to the business. Partner with business units to identify use cases, gather requirements, and guide the creation of Copilot Studio agents or escalation to Azure AI when appropriate. Provide strategic guidance on when to use SharePoint Copilot versus Copilot Studio or Azure AI, ensuring the right tool is used for the right scenario. Monitor usage metrics to track adoption, identify underutilized licenses, and implement license reclamation strategies. Enable and support business users in agent creation, offering best practices and hands-on support for Copilot Studio development. Stay current on Microsofts AI roadmap and proactively assess opportunities to enhance digital workplace productivity. Collaborate with IT, security, and compliance teams to ensure responsible AI usage and alignment with enterprise policies. Interested candidates please share your CV to deepa@swaas.net

SRS Business Solutions India is seeking an accomplished Azure AI Architect to lead our AI strategy initiatives leveraging the Microsoft tech stack. This pivotal role requires deep expertise in Azure AI services, particularly with Azure AI Foundry and Co-Pilot Agent , to design and guide the development of innovative agentic AI applications. Key Responsibilities Lead AI strategy initiatives specifically utilizing the Microsoft tech stack. Create and guide the development of cutting-edge agentic AI applications . Design sophisticated AI agents using AI Co-Foundry and Copilot Studio . Develop robust architecture for enterprise-wide AI initiatives, particularly for a major client like Pfizer. Create compelling Proof of Concepts (POCs) for leadership demonstrations, showcasing the potential of new AI solutions. Required Skills Deep expertise in Microsoft Azure AI services. Proven experience with Azure AI Foundry and Copilot Studio (Mandatory). Strong understanding of agent creation and integration . In-depth knowledge of the Microsoft tech ecosystem . Ability to guide and mentor teams on AI strategy . Strong technical architecture skills for designing scalable AI solutions. Preferred Qualifications Background in creating connected AI agents . Experience with data fabric and centralized data sources . Familiarity with access control and active directory integrations within an enterprise AI context. A proactive approach to staying updated with emerging AI technologies .

Dear Candidates , Please find the job description - Expert in Power Apps, Power Automate, Copilot Studio, Dataverse development 3 or more years of experience in power apps development 3 or more years of experience in power automate cloud & desktop flows development 1 or more years of experience in Approval Flows development 2 or more years of experience in Dataverse, Power Pages, AI Hub database 1 or more years of experience in Sharepoint development 1 or more years of experience in API Development 2 or more years of experience in Software Programming in any language 2 or more years of experience in Technical Consulting on Power Platform 4 years engineering degree in IT/Computer or equivalent 1 or more years of experience of Providing Support using ServiceNow Work timing: 2pm to 11:30pm Work mode - 2 days/month in Pune Magarpatta City office

Job summary The Bot Expert is responsible for designing, developing, and maintaining chatbot systems that interact with users in natural language. The position plays a crucial role in creating intelligent, automated conversational experiences that enhance customer service, streamline business processes, and improve user engagement across various platforms. Key Responsibilities The responsibilities for the position include: Design and develop high-quality conversational bots using Google Dialogflow, Yellow.ai, and Kore.ai platforms. Understand and translate business requirements into technical specifications for conversational AI solutions. Implement custom scripting and integration with third-party services to enhance bot functionality. Conduct testing and debugging to ensure bots perform seamlessly across multiple channels. Collaborate with cross-functional teams to incorporate user feedback and continuously improve bot performance. Stay updated with the latest trends and advancements in conversational AI and bot development platforms. Provide technical support and documentation for developed bots. Adhere to laws, regulations, company policies, procedures, internal and external Standards Attend recurrent trainings published by the Client/Company on a regular basis Experience on Copilot Studio is mandatory

Microsoft Copilot Studio;

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hirePower Apps Professionals in the following areas : Experience required- 4 to 6 Expert in Power Apps, Power Automate, Copilot Studio, Dataverse development 3 or more years of experience in power apps development 3 or more years of experience in power automate cloud & desktop flows development 1 or more years of experience in Approval Flows development 2 or more years of experience in Dataverse, Power Pages, AI Hub database 1 or more years of experience in Sharepoint development 1 or more years of experience in API Development 2 or more years of experience in Software Programming in any language 2 or more years of experience in Technical Consulting on Power Platform 4 years engineering degree in IT/Computer or equivalent 1 or more years of experience of Providing Support using ServiceNow Work timing: 2pm to 11:30pm 2 days/month in Pune Magarpatta City office At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Greetings of the Day !!! We have job opening for Power Platform (E2) - Copilot with one of our clients . If you are intertested for this position , please share update resume . Job Title: Power Platform Developer Notice Period: Immediate/15 Days Experience: 3-5 years Designing, implementing, and optimizing solutions using Microsoft Power Virtual Agents using Copilot Studio Deep understanding & Proven experience in Power Virtual Agents , M365 Copilot , and Copilot Studio Integrate virtual agents with various web applications, SharePoint, and other channels Ensure the security and compliance of virtual agent solutions Monitor and optimize the performance of virtual agents Provide technical support and troubleshooting for deployed solutions Experience in Azure AI Services

Responsibilities End-to-End Copilot Development : Design, build, test, and deploy custom copilots using Microsoft Copilot Studio to meet specific business requirements. This includes defining topics, entities, conversation flows, and integrating with various data sources. Power Platform Expertise : Utilize Power Apps to create user interfaces and supporting applications that enhance the copilot experience or facilitate data management related to the copilot. Power Automate Mastery : Design and implement complex Power Automate flows to integrate copilots with backend systems, APIs, databases, and other Microsoft and third-party services. This includes data retrieval, processing, and action execution based on copilot interaction Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Proven experience (2+ years) in developing and deploying solutions using the Microsoft Power Platform, with a strong focus on Power Apps and Power Automate. Demonstrated experience (1+ years) working with Microsoft Copilot Studio (Power Virtual Agents) or similar conversational AI platforms. Solid understanding of data integration principles and experience connecting to various data sources. Knowledge of Generative AI and Natural language processing (NLP) concepts. Experience with Azure services relevant to AI and integration (e.g., Azure AI Search, Logic Apps, Azure Functions

Role & responsibilities Develop and implement generative AI solutions, leveraging Microsofts cutting end technologies Work closely with cross-functional teams to prototype generative AI solutions and validate business needs and requirements Collaborate closely with stakeholders to align solutions to business needs Consider production deployment requirements as part of solution design Optimize solutions using the most appropriate models and design for cost effectiveness, efficiency, and accuracy Collaborate with data scientists to integrate machine learning models into proposed solutions Preferred candidate profile Skills: Proficiency in Python and C# (especially in Azure-integrated environments) Experience with or exposure to the following Microsoft technologies: Azure AI Studio Azure OpenAI Services Azure AI Search (Cognitive Search) Fabric Copilot Studio Cognetive Services (Language, Speech, Vision APIs) Experience with foundation models such as GPT3.5 Turbo, GPT 4.0, etc and RAG (retrieval augmented generation) using Azure AI Search or other vector databases Event Driven Architectures and cloud services that support them (e.g., Azure Service Bus, Kafka, Azure Event Grid, RabbitMQ, etc.) Cloud Software development including coding, testing, and debugging on the Microsoft technology stack including .NET (Core/6+), Entity Framework, C#, Typescript, MS SQL, Azure SQL, CosmosDB Prompt flow and evaluation flow for testing/validating models, and exposure to Azure Content Safety is considered an asset Experience with the following is considered an asset: Data modeling and analytics Azure SQL Azure Synapse Azure Data Bricks Azure Data Factory Certifications : 1. Microsoft Certified: Azure AI Engineer Associate (AI-102) with focus on NLP, vision, responsible AI, Azure Cognitive Services, Azure OpenAI

Architect end-to-end solutions leveraging Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), Google AppSheet, ServiceNow, and AI technologies to meet business requirements. Design integrations with third-party systems and ensure solutions align with enterprise architecture standards, security models, and governance policies. Analyze business needs, translate requirements into technical specifications, and provide scalable, secure, and efficient solution designs.

The candidate will design, develop, test, and deploy low-code applications using Power Platform and OutSystems, requiring expertise in software development and low-code solutions. Technical Skills: Required Candidate profile 1. Experience with DevOps practices and tools (e.g., Jenkins, Docker). 2. Familiarity with machine learning and AI concepts. 3. Certification in MIcrosoft Azure Power Platform

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant -Power Platforms Application Engineer! Seeking an experienced and highly skilled Power Platforms Application Engineer to join our team. In this role, you will be responsible for developing, implementing, and optimizing Power platform applications for various projects in Genpact, ensuring seamless integration, user experience, and overall performance. Responsibilities . Develop applications using Microsoft Power Platforms to meet business needs. . Customize and extend Power Apps, Power Automate, and Power BI solutions. . Integrate applications with other Microsoft services and third-party systems. . Utilize Microsoft Power Virtual Agent (Copilot Studio) to create intelligent chatbots and virtual agents. . Collaborate with team members to ensure seamless delivery of solutions. . Collaborate with cross-functional teams, including data scientists, machine learning engineers, and product managers, to design and develop applications, and custom software tailored to specific business needs. . Should have experience in developing with Microsoft Power Platforms. . Should have strong understanding of application lifecycle management in Power Apps. . Should be proficient in scripting languages like JavaScript. . Should have familiarity with integrating Power Platforms with Azure services. . Experience with Microsoft Power Virtual Agent (Copilot Studio). . Excellent communication and teamwork skills. . Apply full stack development skills, including frontend and backend technologies, to design, develop, and optimize applications and custom software, ensuring a seamless integration of machine learning models, user interfaces, and backend systems. . Implement best practices for software development, including version control, testing, and continuous integration/continuous deployment (CI/CD). . Develop and maintain technical documentation, including application design specifications, user guides, and support materials. Qualifications we seek in you: Minimum qualifications . Bachelor&rsquos or Master&rsquos degree in computer science, Engineering, or a related field. . Excellent problem-solving, analytical, and critical thinking skills. . Strong communication and collaboration skills, with the ability to work effectively with cross functional teams. Preferred Qualifications/ skills . Knowledge of cloud computing platforms, such as AWS, and Google Cloud Platform, is a plus. . Experience with big data technologies, such as Hadoop, Hive, or Presto, is a plus. . Familiarity with machine learning frameworks, such as TensorFlow or PyTorch , is a plus. . Strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Responsibilities: Professional must have Hands-on Solution Experience and be able to interact with Organization C Level community. Mentoring Freshers and New Hires team to scale up and build solution area for Delivery and Adoption. Strong Presentation skill and Good Communication skill. Will drive Techno-Commercial for the solution area and grow the practice. Work with Sector leaders to position our capacity and capability on these Technologies. Having Intermediate Knowledge on Microsoft 365 Co-Pilot and worked on creating solution blueprints. Will build and create Center of Excellence for Co-Pilot. Understanding Microsoft Copilot Studio Solution architects need to understand the capabilities of Microsoft Copilot Studio when designing a Microsoft Power Platform solution Security and compliance Copilot operates as a shared service within Microsoft 365, ensuring encrypted communication between your tenant and Copilot components. Architecture The architecture for Microsoft Copilot for Service includes information about security, compliance, data residency/management, and AI integration points Mandatory skill sets: M365 Co-pilot, Copilot Studio, Copilot fabrics, Building Apps using Copilot as Extension, Building Copilot App using Procode, Security Copilot Preferred skill sets: Knowledge of Development and Power BI Years of experience required: 10 to 14 years

Role & responsibilities : Design, develop, and deploy custom business applications using Microsoft PowerApps (Canvas and Model-Driven Apps). Utilize PowerApps Copilot to streamline app development and incorporate AI-based logic. Integrate PowerApps with data sources such as SharePoint, Dataverse, SQL, Dynamics 365, and Microsoft 365 services. Automate workflows using Power Automate and enhance user interaction with Power Virtual Agents. Collaborate with business stakeholders to gather requirements and transform them into technical solutions. Apply best practices for usability, performance, and security. Conduct testing, troubleshooting, and performance tuning of apps. Document application design, technical solutions, and user manuals. Preferred candidate profile : 3+years of experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI). Practical experience with PowerApps Copilot and AI-assisted features in app development. Strong understanding of Dataverse, connectors, and integration patterns. Experience with formulas, expressions, and logic building in PowerApps. Knowledge of Microsoft Azure and related services is a plus. Proficient in creating responsive, user-friendly UIs. Excellent communication and documentation skills.

• Professional experience in AI, with a focus on Microsoft CoPilot and Copilot Studio. • Hands-on experience with AI development platforms, including Power Platform, Microsoft Azure AI and other AI-related tools.

Role Summary You will design and deliver enterprise-grade Agentic AI and Copilot solutions. Your primary focus is on Microsofts AI stack (Microsoft 365 Copilot, Copilot Studio, Azure OpenAI, Fabric, Power Platform), but youll also apply your knowledge of other vendor frameworksGoogle Vertex A2A, AWS AI services (SageMaker, Bedrock), and ServiceNow Agentforceto meet diverse client needs. Youll own handson prototyping, architecture, and production deployments that embed intelligent agents into real business processes. Key Responsibilities Solution Architecture Define end-to-end Copilot and Agentic AI frameworks on Microsoft 365, Azure AI, Fabric, and Power Platform. Design connectors and data flows between LLM-powered agents and enterprise systems (CRM, ticketing, document workflows). Incorporate alternative agent frameworksGoogle Vertex A2A, AWS SageMaker/Bedrock, ServiceNow Agentforceas fitting for client requirements. Hands-On Delivery Build and optimize PoCs: write code artifacts, refine model performance, and create deployment scripts. Implement retrieval-augmented generation pipelines and GenAIOps best practices for monitoring, versioning, and automated retraining. Mentor engineering teams on LLM integration, fine-tuning, RAG techniques, and CI/CD pipelines. Vendor Collaboration & Governance Engage with Microsoft, OpenAI, Google, AWS, and ServiceNow product teams to align on prerequisites and feature roadmaps. Establish security, compliance, and ethical-AI guardrails spanning all platforms. Client Engagement & Impact Measurement Partner with client IT and change-management teams to embed agents smoothly into production workflows. Define metrics and collect telemetry to measure usage, accuracy, and business value; drive iterative improvements. Minimum Qualifications Experience: 8+ years in enterprise AI/ML architecture or software engineering, delivering Copilot-style or agentic AI solutions. Microsoft Stack: Deep hands-on expertise with Microsoft 365 Copilot, Copilot Studio, Azure Cognitive Services, Azure OpenAI Service, Fabric, and Power Platform. Multi-Vendor Awareness: Familiarity with Google Vertex A2A, AWS AI services (SageMaker, Bedrock), and ServiceNow Agentforce. Core Skills: Proficiency in Python and frameworks (PyTorch, TensorFlow); strong understanding of retrieval-augmented generation and MLOps pipelines. Communication: Excellent stakeholder-management and presentation skills, with experience advising technical and executive audiences. Preferred Qualifications Certifications: Azure Solutions Architect Expert, Azure AI Engineer Associate, GCP Professional ML Engineer, AWS Certified ML Specialist, or ServiceNow credentials. DevOps Practices: Hands-on experience with CI/CD, infrastructure-as-code (Terraform, Azure DevOps, AWS CloudFormation). Consulting/CoE Experience: Prior roles in AI Center of Excellence or consulting environments, driving multiple client engagements. Behavioural Competencies Strategic Mindset: Translate complex technical options into clear business value propositions. Collaborative Partner: Work effectively with global, cross-functional teams and vendor architects. Thought Leadership: Confident presenting at industry events and contributing technical content on agentic AI. Data-Driven: Focus relentlessly on metrics, telemetry, and iterative improvements.

General Summary: Qualcomm IT is seeking a Lead Conversational AI Developer for Intelligent Automation Center (IAC) Responsibilities include: Experience on designing and implementing Conversational AI solutions using Microsoft Azure and Copilot Stack in combination with GenAI Hands-on experience with Microsoft Copilot Studio, Microsoft Bot Framework, NLP, Azure AI Search and Azure OpenAI Extensive hands-on experience in implementing end-to-end projects utilizing Generative AI using Retrieval-Augmented Generation (RAG) or Agentic AI architecture Strong expertise in Python for building bot solutions Experience with Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Spell Check,Speech API) for advanced NLP features. Knowledge of Power Automate, Azure Logic Apps, and APIs for extending Copilot Agent and bot functionalities. Experience in software development with a focus on Conversational AI and Machine Learning. Proficiency with tools and Frameworks such as LangChain, LlamaIndex, and Streamlit. Knowledge and implementation experience of chatbot technologies using Microsoft Azure Services and Power Platform. Ensure quality of coded components by performing thorough unit testing and develop reusable test cases Work collaboratively with test teams for supporting Product testing and UAT Report status, issues and risks to tech leads on a regular basis Improve skills in automation products through certifications Train and coach team members on Conversational AI related technologies Work independently with minimal supervision and good team management skills Excellent communication and collaboration skills Provide timely status on assignments, planned activities, issues, and dependencies Good knowledge on Conversational AI on Microsoft Stack (Copilot Studio, Azure AI Foundry, Azure AI Search, Azure OpenAI) Good understanding of Generative AI concepts and Frameworks like Langchain Hands-on programming experience on Python and any frontend technology like Angular Minimum Qualifications: 4+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience with a Bachelor's degree. OR 6+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience without a Bachelors degree. 2+ years experience with Database Design structures such as Mongo DB, MySQL.• Good understanding of conversational AI and Intelligent Automation methodologies and associated tools & technologies Knowledge of Process Mining concepts and implementation expereience using Celonis inclusing data models and dasboards Experience in business process diagrams and process flow charts with Automation Anywhere Certification in Industry Leading Robotic Automation products is a plus. Experience in identifying the right processes for Automation and providing estimates for implementations Programming concepts and coding background in Python Understanding of RDBMS concepts and writing SQL queries Expereience in Cloud (preferrably AWS) and certifications is a plus Experience in Agile development using standard tools like Jira Bachelor's degree and 5+ years IT-relevant work experience

Design, develop, and optimize prompts to improve user interactions with AI models and tools. Collaborate with cross-functional teams to integrate prompt engineering capabilities into various applications. Implement and maintain high-quality prompt solutions within CoPilot Studio, ensuring alignment with user experience goals. Utilize the Azure Communication Framework to enhance AI model performance in real-world applications. Continuously test, evaluate, and refine prompt workflows to ensure effectiveness and efficiency. Document prompt design processes, testing protocols, and configuration guidelines to support operational consistency. Provide support in troubleshooting and resolving prompt-related issues. Design, develop, and optimize prompts to improve user interactions with AI models and tools. Collaborate with cross-functional teams to integrate prompt engineering capabilities into various applications. Implement and maintain high-quality prompt solutions within CoPilot Studio, ensuring alignment with user experience goals.

Desired Candidate Profile 4-9 years of experience in IT Services & Consulting industry with expertise in Microsoft Power Automate (formerly known as Microsoft Flow). Strong understanding of Power Platform Developer skills including Dataverse, Copilot Studio, and other relevant technologies. Experience working on large-scale projects involving complex automation scenarios requiring strong problem-solving skills.

Job Title: Senior Dynamics 365 Functional & QA Lead Job Summary: Under the dual hats of D365 CE Functional consultant & QA consultant one will be responsible for bridging the gap between business requirements and the technical implementation of customer projects along with executing QA activities with flexibility to switch between roles within a project or across projects. This role requires one to be proficient in one of the 3 modules of CRM Customer Service, Sales and Marketing. Tasks include functional analysis, solution design, configuration, and quality assurance activities and play a key role in timely delivery and quality deliverables. The person should be eager to learn and deliver in areas of Copilot Studio, CCaaS, SharePoint, Azure Integration, Data which have been an integral part of few to many CRM projects. Responsibilities: Functional Responsibilities: Participate in requirements gathering sessions with business stakeholders to understand their needs and translate them into clear and concise functional specifications. Analyze business processes and identify opportunities for optimization and improvement through Dynamics 365 functionalities. Design and document functional solutions within Dynamics 365, including configurations, power automate, business rules, and integrations. Perform gap analysis between business requirements and out-of-the-box Dynamics 365 capabilities, recommending appropriate customizations or workarounds. Configure and customize Dynamics 365 modules (e.g., Sales, Service, Marketing, etc.) based on documented requirements. Participate in solution design discussions with technical teams, ensuring functional requirements are understood and implemented correctly. Create and maintain functional design documents, user stories, and process flows. Provide functional expertise and support to development and testing teams throughout the project lifecycle. Assist with user training and the creation of user documentation. Stay up-to-date with the latest Dynamics 365 features and functionalities. Quality Assurance Responsibilities: Develop and execute comprehensive test plans, test cases, and test scripts based on functional specifications and business requirements in Azure DevOps or similar tools. Lead and coordinate all phases of testing, including functional testing, system integration testing, user acceptance testing (UAT), and regression testing. Identify, document, and track defects using a designated bug tracking system like ADO Work closely with development teams to ensure timely resolution of identified defects. Participate in test environment setup and data preparation. Provide clear and concise test reports and summaries to stakeholders. Advocate for quality assurance best practices within the team. Contribute to the continuous improvement of the QA process. Potentially lead and mentor junior QA resources. Ensure adherence to quality standards and regulatory requirements. Facilitate and support User Acceptance Testing (UAT) with business users. Required Skills: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 6- 12 years of progressive experience working with Microsoft Dynamics 365 in a functional and/or QA role. Strong understanding of core Dynamics 365 modules and their functionalities (e.g., Sales, Service, Marketing). Proven ability to gather and document business requirements effectively. Experience in designing and configuring Dynamics 365 solutions. Solid understanding of software testing methodologies and the QA lifecycle. Hands-on experience in creating and executing test plans and test cases. Proficiency in using bug tracking systems (e.g., Azure DevOps, Jira). Excellent analytical and problem-solving skills with a strong attention to detail. Strong communication (both verbal and written) and interpersonal skills, with the ability to interact effectively with both technical and business stakeholders. Ability to work independently and as part of a collaborative team. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Nice-to Have Skills CCaaS Copilot Studio Customer Insights Playwright Automation

Key Skills - Python Data Engineering Mysql Java AWS git Excel Linux (Server) Copilot Studio Data Analysis Dialog flow Kore.ai Five9 Power Automate (RPA) Conversational Ai NLP Role & Responsibilities - Design and develop high-quality conversational bots using Google Dialogflow, Yellow.ai, and Kore.ai platforms. - Implement custom scripting and integration with third-party services to enhance bot functionality. - Provide technical support and documentation for developed bots - Adhere to laws, regulations, company policies, procedures, internal and external Standards • Attend recurrent trainings published by the Client/Company on a regular basis Preferred candidate profile BPO Background

Job Summary: We are seeking a skilled and innovative Data Scientist to join our dynamic team. The ideal candidate will have hands-on experience with Copilot Studio, M365, Power Platform, AI Foundry, and integration services. You will work closely with cross-functional teams to design, build, and deploy intelligent solutions that drive business value and enable digital transformation. Key Responsibilities: Develop and deploy AI models and automation solutions using Copilot Studio and AI Foundry. Leverage M365 tools and services to integrate data-driven solutions within the organizations digital ecosystem. Design and implement workflows and applications using the Power Platform (Power Apps, Power Automate, Power BI). Build, maintain, and optimize data pipelines and integration services to ensure smooth data flow across platforms. Collaborate with stakeholders to understand business requirements and translate them into actionable data science projects. Communicate complex analytical insights in a clear and impactful manner to technical and non-technical audiences. Continuously research and evaluate new tools and technologies to improve existing processes and solutions. Required Skills and Qualifications: Overall 7-10 years of experience Proven experience working with Copilot Studio, M365, Power Platform, and AI Foundry. Strong knowledge of data integration services and APIs. Proficiency in data modeling, data visualization, and statistical analysis. Experience with cloud platforms such as Azure or AWS is a plus. Excellent problem-solving and critical-thinking skills. Strong communication and collaboration abilities. Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field. Preferred Skills: Experience with additional AI and machine learning frameworks. Familiarity with agile methodologies and collaborative tools. Certifications in Power Platform, Azure AI, or M365 are a plus.

Job Summary: We are seeking a skilled and innovative Data Scientist to join our dynamic team. The ideal candidate will have hands-on experience with Copilot Studio, M365, Power Platform, AI Foundry, and integration services. You will work closely with cross-functional teams to design, build, and deploy intelligent solutions that drive business value and enable digital transformation. Key Responsibilities: Develop and deploy AI models and automation solutions using Copilot Studio and AI Foundry. Leverage M365 tools and services to integrate data-driven solutions within the organizations digital ecosystem. Design and implement workflows and applications using the Power Platform (Power Apps, Power Automate, Power BI). Build, maintain, and optimize data pipelines and integration services to ensure smooth data flow across platforms. Collaborate with stakeholders to understand business requirements and translate them into actionable data science projects. Communicate complex analytical insights in a clear and impactful manner to technical and non-technical audiences. Continuously research and evaluate new tools and technologies to improve existing processes and solutions. Required Skills and Qualifications: Overall 7-10 years of experience Proven experience working with Copilot Studio, M365, Power Platform, and AI Foundry. Strong knowledge of data integration services and APIs. Proficiency in data modeling, data visualization, and statistical analysis. Experience with cloud platforms such as Azure or AWS is a plus. Excellent problem-solving and critical-thinking skills. Strong communication and collaboration abilities. Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field. Preferred Skills: Experience with additional AI and machine learning frameworks. Familiarity with agile methodologies and collaborative tools. Certifications in Power Platform, Azure AI, or M365 are a plus.