37 Copilot Studio Jobs - Page 2

Architect end-to-end solutions leveraging Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), Google AppSheet, ServiceNow, and AI technologies to meet business requirements. Design integrations with third-party systems and ensure solutions align with enterprise architecture standards, security models, and governance policies. Analyze business needs, translate requirements into technical specifications, and provide scalable, secure, and efficient solution designs.

The candidate will design, develop, test, and deploy low-code applications using Power Platform and OutSystems, requiring expertise in software development and low-code solutions. Technical Skills: Required Candidate profile 1. Experience with DevOps practices and tools (e.g., Jenkins, Docker). 2. Familiarity with machine learning and AI concepts. 3. Certification in MIcrosoft Azure Power Platform

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant -Power Platforms Application Engineer! Seeking an experienced and highly skilled Power Platforms Application Engineer to join our team. In this role, you will be responsible for developing, implementing, and optimizing Power platform applications for various projects in Genpact, ensuring seamless integration, user experience, and overall performance. Responsibilities . Develop applications using Microsoft Power Platforms to meet business needs. . Customize and extend Power Apps, Power Automate, and Power BI solutions. . Integrate applications with other Microsoft services and third-party systems. . Utilize Microsoft Power Virtual Agent (Copilot Studio) to create intelligent chatbots and virtual agents. . Collaborate with team members to ensure seamless delivery of solutions. . Collaborate with cross-functional teams, including data scientists, machine learning engineers, and product managers, to design and develop applications, and custom software tailored to specific business needs. . Should have experience in developing with Microsoft Power Platforms. . Should have strong understanding of application lifecycle management in Power Apps. . Should be proficient in scripting languages like JavaScript. . Should have familiarity with integrating Power Platforms with Azure services. . Experience with Microsoft Power Virtual Agent (Copilot Studio). . Excellent communication and teamwork skills. . Apply full stack development skills, including frontend and backend technologies, to design, develop, and optimize applications and custom software, ensuring a seamless integration of machine learning models, user interfaces, and backend systems. . Implement best practices for software development, including version control, testing, and continuous integration/continuous deployment (CI/CD). . Develop and maintain technical documentation, including application design specifications, user guides, and support materials. Qualifications we seek in you: Minimum qualifications . Bachelor&rsquos or Master&rsquos degree in computer science, Engineering, or a related field. . Excellent problem-solving, analytical, and critical thinking skills. . Strong communication and collaboration skills, with the ability to work effectively with cross functional teams. Preferred Qualifications/ skills . Knowledge of cloud computing platforms, such as AWS, and Google Cloud Platform, is a plus. . Experience with big data technologies, such as Hadoop, Hive, or Presto, is a plus. . Familiarity with machine learning frameworks, such as TensorFlow or PyTorch , is a plus. . Strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Responsibilities: Professional must have Hands-on Solution Experience and be able to interact with Organization C Level community. Mentoring Freshers and New Hires team to scale up and build solution area for Delivery and Adoption. Strong Presentation skill and Good Communication skill. Will drive Techno-Commercial for the solution area and grow the practice. Work with Sector leaders to position our capacity and capability on these Technologies. Having Intermediate Knowledge on Microsoft 365 Co-Pilot and worked on creating solution blueprints. Will build and create Center of Excellence for Co-Pilot. Understanding Microsoft Copilot Studio Solution architects need to understand the capabilities of Microsoft Copilot Studio when designing a Microsoft Power Platform solution Security and compliance Copilot operates as a shared service within Microsoft 365, ensuring encrypted communication between your tenant and Copilot components. Architecture The architecture for Microsoft Copilot for Service includes information about security, compliance, data residency/management, and AI integration points Mandatory skill sets: M365 Co-pilot, Copilot Studio, Copilot fabrics, Building Apps using Copilot as Extension, Building Copilot App using Procode, Security Copilot Preferred skill sets: Knowledge of Development and Power BI Years of experience required: 10 to 14 years

Role & responsibilities : Design, develop, and deploy custom business applications using Microsoft PowerApps (Canvas and Model-Driven Apps). Utilize PowerApps Copilot to streamline app development and incorporate AI-based logic. Integrate PowerApps with data sources such as SharePoint, Dataverse, SQL, Dynamics 365, and Microsoft 365 services. Automate workflows using Power Automate and enhance user interaction with Power Virtual Agents. Collaborate with business stakeholders to gather requirements and transform them into technical solutions. Apply best practices for usability, performance, and security. Conduct testing, troubleshooting, and performance tuning of apps. Document application design, technical solutions, and user manuals. Preferred candidate profile : 3+years of experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI). Practical experience with PowerApps Copilot and AI-assisted features in app development. Strong understanding of Dataverse, connectors, and integration patterns. Experience with formulas, expressions, and logic building in PowerApps. Knowledge of Microsoft Azure and related services is a plus. Proficient in creating responsive, user-friendly UIs. Excellent communication and documentation skills.

• Professional experience in AI, with a focus on Microsoft CoPilot and Copilot Studio. • Hands-on experience with AI development platforms, including Power Platform, Microsoft Azure AI and other AI-related tools.

Role Summary You will design and deliver enterprise-grade Agentic AI and Copilot solutions. Your primary focus is on Microsofts AI stack (Microsoft 365 Copilot, Copilot Studio, Azure OpenAI, Fabric, Power Platform), but youll also apply your knowledge of other vendor frameworksGoogle Vertex A2A, AWS AI services (SageMaker, Bedrock), and ServiceNow Agentforceto meet diverse client needs. Youll own handson prototyping, architecture, and production deployments that embed intelligent agents into real business processes. Key Responsibilities Solution Architecture Define end-to-end Copilot and Agentic AI frameworks on Microsoft 365, Azure AI, Fabric, and Power Platform. Design connectors and data flows between LLM-powered agents and enterprise systems (CRM, ticketing, document workflows). Incorporate alternative agent frameworksGoogle Vertex A2A, AWS SageMaker/Bedrock, ServiceNow Agentforceas fitting for client requirements. Hands-On Delivery Build and optimize PoCs: write code artifacts, refine model performance, and create deployment scripts. Implement retrieval-augmented generation pipelines and GenAIOps best practices for monitoring, versioning, and automated retraining. Mentor engineering teams on LLM integration, fine-tuning, RAG techniques, and CI/CD pipelines. Vendor Collaboration & Governance Engage with Microsoft, OpenAI, Google, AWS, and ServiceNow product teams to align on prerequisites and feature roadmaps. Establish security, compliance, and ethical-AI guardrails spanning all platforms. Client Engagement & Impact Measurement Partner with client IT and change-management teams to embed agents smoothly into production workflows. Define metrics and collect telemetry to measure usage, accuracy, and business value; drive iterative improvements. Minimum Qualifications Experience: 8+ years in enterprise AI/ML architecture or software engineering, delivering Copilot-style or agentic AI solutions. Microsoft Stack: Deep hands-on expertise with Microsoft 365 Copilot, Copilot Studio, Azure Cognitive Services, Azure OpenAI Service, Fabric, and Power Platform. Multi-Vendor Awareness: Familiarity with Google Vertex A2A, AWS AI services (SageMaker, Bedrock), and ServiceNow Agentforce. Core Skills: Proficiency in Python and frameworks (PyTorch, TensorFlow); strong understanding of retrieval-augmented generation and MLOps pipelines. Communication: Excellent stakeholder-management and presentation skills, with experience advising technical and executive audiences. Preferred Qualifications Certifications: Azure Solutions Architect Expert, Azure AI Engineer Associate, GCP Professional ML Engineer, AWS Certified ML Specialist, or ServiceNow credentials. DevOps Practices: Hands-on experience with CI/CD, infrastructure-as-code (Terraform, Azure DevOps, AWS CloudFormation). Consulting/CoE Experience: Prior roles in AI Center of Excellence or consulting environments, driving multiple client engagements. Behavioural Competencies Strategic Mindset: Translate complex technical options into clear business value propositions. Collaborative Partner: Work effectively with global, cross-functional teams and vendor architects. Thought Leadership: Confident presenting at industry events and contributing technical content on agentic AI. Data-Driven: Focus relentlessly on metrics, telemetry, and iterative improvements.

General Summary: Qualcomm IT is seeking a Lead Conversational AI Developer for Intelligent Automation Center (IAC) Responsibilities include: Experience on designing and implementing Conversational AI solutions using Microsoft Azure and Copilot Stack in combination with GenAI Hands-on experience with Microsoft Copilot Studio, Microsoft Bot Framework, NLP, Azure AI Search and Azure OpenAI Extensive hands-on experience in implementing end-to-end projects utilizing Generative AI using Retrieval-Augmented Generation (RAG) or Agentic AI architecture Strong expertise in Python for building bot solutions Experience with Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Spell Check,Speech API) for advanced NLP features. Knowledge of Power Automate, Azure Logic Apps, and APIs for extending Copilot Agent and bot functionalities. Experience in software development with a focus on Conversational AI and Machine Learning. Proficiency with tools and Frameworks such as LangChain, LlamaIndex, and Streamlit. Knowledge and implementation experience of chatbot technologies using Microsoft Azure Services and Power Platform. Ensure quality of coded components by performing thorough unit testing and develop reusable test cases Work collaboratively with test teams for supporting Product testing and UAT Report status, issues and risks to tech leads on a regular basis Improve skills in automation products through certifications Train and coach team members on Conversational AI related technologies Work independently with minimal supervision and good team management skills Excellent communication and collaboration skills Provide timely status on assignments, planned activities, issues, and dependencies Good knowledge on Conversational AI on Microsoft Stack (Copilot Studio, Azure AI Foundry, Azure AI Search, Azure OpenAI) Good understanding of Generative AI concepts and Frameworks like Langchain Hands-on programming experience on Python and any frontend technology like Angular Minimum Qualifications: 4+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience with a Bachelor's degree. OR 6+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience without a Bachelors degree. 2+ years experience with Database Design structures such as Mongo DB, MySQL.• Good understanding of conversational AI and Intelligent Automation methodologies and associated tools & technologies Knowledge of Process Mining concepts and implementation expereience using Celonis inclusing data models and dasboards Experience in business process diagrams and process flow charts with Automation Anywhere Certification in Industry Leading Robotic Automation products is a plus. Experience in identifying the right processes for Automation and providing estimates for implementations Programming concepts and coding background in Python Understanding of RDBMS concepts and writing SQL queries Expereience in Cloud (preferrably AWS) and certifications is a plus Experience in Agile development using standard tools like Jira Bachelor's degree and 5+ years IT-relevant work experience

Design, develop, and optimize prompts to improve user interactions with AI models and tools. Collaborate with cross-functional teams to integrate prompt engineering capabilities into various applications. Implement and maintain high-quality prompt solutions within CoPilot Studio, ensuring alignment with user experience goals. Utilize the Azure Communication Framework to enhance AI model performance in real-world applications. Continuously test, evaluate, and refine prompt workflows to ensure effectiveness and efficiency. Document prompt design processes, testing protocols, and configuration guidelines to support operational consistency. Provide support in troubleshooting and resolving prompt-related issues. Design, develop, and optimize prompts to improve user interactions with AI models and tools. Collaborate with cross-functional teams to integrate prompt engineering capabilities into various applications. Implement and maintain high-quality prompt solutions within CoPilot Studio, ensuring alignment with user experience goals.

Desired Candidate Profile 4-9 years of experience in IT Services & Consulting industry with expertise in Microsoft Power Automate (formerly known as Microsoft Flow). Strong understanding of Power Platform Developer skills including Dataverse, Copilot Studio, and other relevant technologies. Experience working on large-scale projects involving complex automation scenarios requiring strong problem-solving skills.

Job Title: Senior Dynamics 365 Functional & QA Lead Job Summary: Under the dual hats of D365 CE Functional consultant & QA consultant one will be responsible for bridging the gap between business requirements and the technical implementation of customer projects along with executing QA activities with flexibility to switch between roles within a project or across projects. This role requires one to be proficient in one of the 3 modules of CRM Customer Service, Sales and Marketing. Tasks include functional analysis, solution design, configuration, and quality assurance activities and play a key role in timely delivery and quality deliverables. The person should be eager to learn and deliver in areas of Copilot Studio, CCaaS, SharePoint, Azure Integration, Data which have been an integral part of few to many CRM projects. Responsibilities: Functional Responsibilities: Participate in requirements gathering sessions with business stakeholders to understand their needs and translate them into clear and concise functional specifications. Analyze business processes and identify opportunities for optimization and improvement through Dynamics 365 functionalities. Design and document functional solutions within Dynamics 365, including configurations, power automate, business rules, and integrations. Perform gap analysis between business requirements and out-of-the-box Dynamics 365 capabilities, recommending appropriate customizations or workarounds. Configure and customize Dynamics 365 modules (e.g., Sales, Service, Marketing, etc.) based on documented requirements. Participate in solution design discussions with technical teams, ensuring functional requirements are understood and implemented correctly. Create and maintain functional design documents, user stories, and process flows. Provide functional expertise and support to development and testing teams throughout the project lifecycle. Assist with user training and the creation of user documentation. Stay up-to-date with the latest Dynamics 365 features and functionalities. Quality Assurance Responsibilities: Develop and execute comprehensive test plans, test cases, and test scripts based on functional specifications and business requirements in Azure DevOps or similar tools. Lead and coordinate all phases of testing, including functional testing, system integration testing, user acceptance testing (UAT), and regression testing. Identify, document, and track defects using a designated bug tracking system like ADO Work closely with development teams to ensure timely resolution of identified defects. Participate in test environment setup and data preparation. Provide clear and concise test reports and summaries to stakeholders. Advocate for quality assurance best practices within the team. Contribute to the continuous improvement of the QA process. Potentially lead and mentor junior QA resources. Ensure adherence to quality standards and regulatory requirements. Facilitate and support User Acceptance Testing (UAT) with business users. Required Skills: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 6- 12 years of progressive experience working with Microsoft Dynamics 365 in a functional and/or QA role. Strong understanding of core Dynamics 365 modules and their functionalities (e.g., Sales, Service, Marketing). Proven ability to gather and document business requirements effectively. Experience in designing and configuring Dynamics 365 solutions. Solid understanding of software testing methodologies and the QA lifecycle. Hands-on experience in creating and executing test plans and test cases. Proficiency in using bug tracking systems (e.g., Azure DevOps, Jira). Excellent analytical and problem-solving skills with a strong attention to detail. Strong communication (both verbal and written) and interpersonal skills, with the ability to interact effectively with both technical and business stakeholders. Ability to work independently and as part of a collaborative team. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Nice-to Have Skills CCaaS Copilot Studio Customer Insights Playwright Automation

Key Skills - Python Data Engineering Mysql Java AWS git Excel Linux (Server) Copilot Studio Data Analysis Dialog flow Kore.ai Five9 Power Automate (RPA) Conversational Ai NLP Role & Responsibilities - Design and develop high-quality conversational bots using Google Dialogflow, Yellow.ai, and Kore.ai platforms. - Implement custom scripting and integration with third-party services to enhance bot functionality. - Provide technical support and documentation for developed bots - Adhere to laws, regulations, company policies, procedures, internal and external Standards • Attend recurrent trainings published by the Client/Company on a regular basis Preferred candidate profile BPO Background