7 Copiers Jobs

Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, providing initial support and troubleshooting, recording and prioritizing tickets, routing requests to appropriate support groups or third-party suppliers, monitoring ticket status, and ensuring timely resolution within SLA. Additionally, you will contribute to the Knowledge Base, attend trainings, and complete certifications for set competencies. Key Responsibilities: - Comprehend end users from international locations over the phone - Contribute to Knowledge Base with new articles - Take remote control of end users" machines for troubleshooting - Keep affected users informed about the progress...

As a Technical Support Engineer based in Noida, India, your role will involve: - Handling incoming calls, emails, and chats from users, including international locations, and being prepared for rotational shifts if required. - Recording, classifying, and prioritizing tickets efficiently. - Providing initial support and troubleshooting using Knowledge Base articles. - Contributing valuable insights to the Knowledge Base by creating new articles. - Taking remote access to end-users" machines whenever necessary for troubleshooting purposes. - Ensuring requests are directed to the appropriate support groups or third-party suppliers if tickets are unresolved initially. - Monitoring and documentin...

Job Description Work alongside the Leads and Managers to help define technical processes. Create technical documentation to provide consistent guidelines. Work to improve the overall end user experience regarding their technical needs, including hardware and software. Act as a technical escalation point to Desktop Technician roles. Technically oversee the technicians assigned to projects to ensure SLAs and deadlines are met. Provide subject matter expert (SME) guidance to the team as needed, in addition to regular trainings to ensure the team is kept up to date on relevant technical advancements or changes in the environment. Proactively uses good business judgment and communications to keep...

As a Front Desk Executive, you will be reporting to management and performing various administrative duties to ensure the smooth operations of the office. Your key responsibilities will include: - Answering telephone calls, screening and forwarding calls, as well as handling basic inquiries. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Copying, scanning and filing documents. - Monitoring office supplies and ordering replacements. - Keeping the reception area tidy and observing professional etiquette. Additionally, you should have the following qualifications: - Proven experience as a Front Desk Exe...

Posting title : IT Support Engineer Experience : 5+ Years Location : Mumbai Work mode : On-site Primary skills : IT support, IT operations, troubleshooting, Client Management, Network Security Qualification : Any Technical Degree Roles & Responsibilities Serve as the first point of contact for IT escalations via phone, email, and chat. Provide remote troubleshooting for user, software, and network issues. Manage tickets with accurate documentation and escalate complex issues to L3 teams. Collaborate with local vendors and the India IT team for problem resolution and system upgrades. Perform root cause analysis for recurring issues and implement preventive measures. Support deployments, upgra...

Company Description Orion Electrotek Private Limited, based in Chennai, is a leading EMS company specializing in SMT and Through-hole manufacturing and turnkey services. Equipped with state-of-the-art machines and equipment such as Yamaha pick and place, Automatic Optical Inspection (AOI) machine, Wave Soldering, EMST reflow oven, and Stencil printer, Orion strives to set trends in design, technology, and environmental consideration. Our commitment to maximum customer satisfaction and quality services ensures that we meet our customers' needs and expectations consistently. Key Responsibilities Answer phone calls, take messages, and transfer calls to relevant staff. Greet visitors, direct the...

Job Overview We are seeking a motivated & results-driven Printer Sales Executive for our team. The candidate will be responsible for selling Canon Copiers & MFD.The role includes lead generation, client meetings & achieving sales targets. Required Candidate profile candidate should be a motivated sales professional with 1–3 years of experience in selling Canon ,HP, Kyocera, printers, copiers. A graduate degree with communication skills are essential. Perks and benefits Bonus and other sales incentives