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Senior Manager - Process Excellence BPO Winning Edge

11.0 - 15.0 years

0 Lacs

haryana

On-site

You should possess a Bachelor's degree and have more than 11 years of experience in the contact center or outsourcing industry. Your experience should include working with Gen AI tools in conjunction with Six Sigma/Lean/Kaizen/COPC methodologies. You should have a proven track record of driving complex improvement and transformation projects across various accounts and domains. Additionally, you must be skilled in project and program management, including initiation, monitoring, stakeholder management, quality assurance, financial management, and risk management. Your role will require you to demonstrate thought leadership, innovative thinking, and the ability to generate high-impact solutio...

Posted 3 months ago

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