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SAP BW Consultant Surtel Technologies

5.0 - 9.0 years

0 Lacs

indore, madhya pradesh

On-site

As an experienced SAP BW Support Team Member with 5+ years of experience, you will be responsible for supporting, troubleshooting, and enhancing SAP BW 7.4 or similar systems. Your role includes identifying issues from Level 1 Help Desk tickets and using Service Now or a similar ticketing system. You will play a key role in enhancing the support process by creating Knowledge Base Articles for Level 1 support staff to improve ticket resolution rates. Your duties will involve: - Acting as the primary contact for the BW application team for all support-related issues. - Scheduling and monitoring data activities, including creating/enhancing process chains. - Creating/enhancing OLAP cubes and mo...

Posted 5 days ago

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