1.0 - 5.0 years

0 Lacs

rajkot, gujarat

On-site

As an Inhouse Coordinator at our Rajkot location, you will play a crucial role in managing administrative and coordination tasks to facilitate smooth operations across various departments. Your primary responsibility will involve handling inbound calls from dealers and customers, addressing their inquiries, needs, and concerns effectively. Timely follow-ups with marketing executives and the tele-calling team will be essential to ensure prompt resolution of queries and leads. You will collaborate with different departments to resolve dealer and customer issues efficiently through clear communication channels. Daily tasks will include sending images and marketing materials to dealers, managing promotional email and SMS campaigns, and supporting CRC activities. Additionally, you will be involved in gathering and organizing data to support data mining efforts aimed at enhancing customer outreach strategies. Training dealers and Authorized Training Centers (ATCs) will also be a key aspect of your role, ensuring their proficiency in processes and product knowledge. Strong communication skills, the ability to multitask, and a customer-centric approach are vital for success in this position. Working closely with internal teams, you will contribute to streamlining operations and ensuring timely support and service for dealers and customers. This role is well-suited for individuals who thrive in a fast-paced environment and are eager to enhance a company's operational efficiency. Qualifications: - Any Graduate Experience: - 1-2 years Benefits: - 5 Days Working - PF - Allowances - Medical Insurance Bond Period: - 1 Year Working Days: - Monday to Friday Work Timings: - 10:00 AM to 7:00 PM Key Skills: - Customer service - Operations management - Communication skills - Coordination abilities - Administrative proficiency - Email management,

Posted 3 days ago

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